Re: Email engine question
Thank Carl De : Carl Wilson À : arslist@ARSLIST.ORG Envoyé le : Vendredi 7 juin 2013 13h57 Objet : Re: Email engine question ** Hi, The cert should be installed into the default Java JRE keystore that the email engine is using. Cheers Carl On 7 Jun 2013 11:18, "Frex Popo" wrote: ** >Hello everyone, > >We imported a CA certificate to the keystore (this was done by the unix amin >team): > >>keytool -import -v -alias myserver -file mycert.cer -keystore cacerts > >Before I start testing the eamil engine I performed a quick test with openssl >client and get the following errors. > >$ openssl s_client -crlf -connect pop3.server.com:995 -starttls pop3 >>CONNECTED(0004) >>depth=0 /CN=pop3.server.com >>verify error:num=20:unable to get local issuer certificate >>verify return:1 >>depth=0 /CN=pop3.server.com >>verify error:num=27:certificate not trusted >>verify return:1 >>depth=0 /CN=pop3.server.com >>verify error:num=21:unable to verify the first certificate >>verify return:1 >>--- >Any clues as to what the problem could be? >Also in the email engine start up script the Java Home is pointing to >/usr/ar/common/Sun/jdk/jdk1.6.0_10 > >JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10 > >Should the keystore file be copied to the security folder under this file >system for the email engine to be to read it? > >/usr/ar/common/Sun/jdk/jdk1.5.0_16/jre/lib/security/cacerts > >Any thoughts on this will be very much appreciated. > >Regards >frex >From:Action Request System discussion list(ARSList) >[mailto:arslist@ARSLIST.ORG] On Behalf Of Frex Popo >Sent: Monday, 3 June 2013 1:18 PM >To: arslist@ARSLIST.ORG >Subject: Re: email engine question > >** > >Hi everyone. > >Nearly there! :) > >Outgoing email message are now sent successfully. but incoming are failing! > >Here is the output from the DEBUG mode. > >DEBUG POP3: connecting to host "pop3mail.av.com", port 110, isSSL false >S: +OK The Microsoft Exchange POP3 service is ready. >C: USER DEV_remedyacc >S: -ERR Command is not valid in this state. >C: QUIT >S: +OK Microsoft Exchange Server 2010 POP3 server signing off. >DEBUG: getProvider() returning >javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy stems, >Inc] >DEBUG POP3: connecting to host "pop3mail.prod.oami.eu", port 110, isSSL false >S: +OK The Microsoft Exchange POP3 service is ready. >C: USER DEV_remedyacc >S: -ERR Command is not valid in this state. >C: QUIT >S: +OK Microsoft Exchange Server 2010 POP3 server signing off. >Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect >SEVERE: Command is not valid in this state. >javax.mail.AuthenticationFailedException: Command is not valid in this state. > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146) > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at >com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at >com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533) > at >com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) >Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect >SEVERE: Command is not valid in this state. >javax.mail.AuthenticationFailedException: Command is not valid in this state. > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146) > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at >com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at >com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:219) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) > >Best Regards >frex > >De :Frex Popo >À : "arslist@ARSLIST.ORG" >Envoyé le : Lundi 3 juin 2013 9h24 >Objet : Re: email engine question > >I have another email engine installed in the test server so made it point to >dev and managed to get it working... will investigate development later :) > > >BMC Remedy Email Engine has started >Checking connection to server: rmdydev ... >Application has started Version: 7.1.00 Patch 007 200903060530 >Using JRE: 1.6.0_10 >Successfully connected. >Thanks for you help. &
Re: Email engine question
Hi, The cert should be installed into the default Java JRE keystore that the email engine is using. Cheers Carl On 7 Jun 2013 11:18, "Frex Popo" wrote: > ** > Hello everyone, > > We imported a CA certificate to the keystore (this was done by the unix > amin team): > > > keytool -import -v -alias myserver -file mycert.cer -keystore cacerts > > > Before I start testing the eamil engine I performed a quick test with > openssl client and get the following errors. > > > $ openssl s_client -crlf -connect pop3.server.com:995 -starttls pop3 > CONNECTED(0004) > depth=0 /CN=pop3.server.com > verify error:num=*20:unable to get local issuer certificate* > verify return:1 > depth=0 /CN=pop3.server.com > verify error:num=27:*certificate not trusted* > verify return:1 > depth=0 /CN=pop3.server.com > verify error:num=21:*unable to verify the first certificate* > verify return:1 > --- > > Any clues as to what the problem could be? > > Also in the email engine start up script the Java Home is pointing to > /usr/ar/common/Sun/jdk/jdk1.6.0_10 > > JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10 > > Should the keystore file be copied to the security folder under this file > system for the email engine to be to read it? > > /usr/ar/common/Sun/jdk/jdk1.5.0_16/jre/lib/security/cacerts > > Any thoughts on this will be very much appreciated. > > Regards > frex > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Frex Popo > *Sent:* Monday, 3 June 2013 1:18 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: email engine question > > ** > > Hi everyone. > > Nearly there! :) > > Outgoing email message are now sent successfully. but incoming are failing! > > Here is the output from the DEBUG mode. > > DEBUG POP3: connecting to host "pop3mail.av.com", port 110, isSSL false > S: +OK The Microsoft Exchange POP3 service is ready. > C: USER DEV_remedyacc > S: -ERR Command is not valid in this state. > C: QUIT > S: +OK Microsoft Exchange Server 2010 POP3 server signing off. > DEBUG: getProvider() returning > javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy > stems, Inc] > DEBUG POP3: connecting to host "pop3mail.prod.oami.eu", port 110, isSSL > false > S: +OK The Microsoft Exchange POP3 service is ready. > C: USER DEV_remedyacc > S: -ERR Command is not valid in this state. > C: QUIT > S: +OK Microsoft Exchange Server 2010 POP3 server signing off. > Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect > SEVERE: Command is not valid in this state. > javax.mail.AuthenticationFailedException: Command is not valid in this > state. > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146) > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) > Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect > SEVERE: Command is not valid in this state. > javax.mail.AuthenticationFailedException: Command is not valid in this > state. > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146) > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:219) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) > > Best Regards > frex > > *De :* Frex Popo > *À :* "arslist@ARSLIST.ORG" > *Envoyé le :* Lundi 3 juin 2013 9h24 > *Objet :* Re: email engine question > > I have another email engine installed in the test server so made it point > to dev and managed to get it working... will investigate development later > :) > > > BMC Remedy Email Engine has started > Checking connection to server: rmdydev ... > Application has started Version: 7.1.00 Patch 007 200903060530 > Using JRE: 1.6.0_10 > Successfully connected. > Thanks for you help. > frexpopo > > *De :* Frex Popo > *À :* "arslist@ARSLIST.ORG" > *En
Email engine question
Hello everyone,
We imported a CA certificate to the keystore (this was done by the unix amin
team):
>keytool -import -v -alias myserver -file mycert.cer -keystore cacerts
Before I start testing the eamil engine I performed a quick test with openssl
client and get the following errors.
$ openssl s_client -crlf -connect pop3.server.com:995 -starttls pop3
>CONNECTED(0004)
>depth=0 /CN=pop3.server.com
>verify error:num=20:unable to get local issuer certificate
>verify return:1
>depth=0 /CN=pop3.server.com
>verify error:num=27:certificate not trusted
>verify return:1
>depth=0 /CN=pop3.server.com
>verify error:num=21:unable to verify the first certificate
>verify return:1
>---
Any clues as to what the problem could be?
Also in the email engine start up script the Java Home is pointing to
/usr/ar/common/Sun/jdk/jdk1.6.0_10
JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10
Should the keystore file be copied to the security folder under this file
system for the email engine to be to read it?
/usr/ar/common/Sun/jdk/jdk1.5.0_16/jre/lib/security/cacerts
Any thoughts on this will be very much appreciated.
Regards
frex
From:Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Frex Popo
Sent: Monday, 3 June 2013 1:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: email engine question
**
Hi everyone.
Nearly there! :)
Outgoing email message are now sent successfully. but incoming are failing!
Here is the output from the DEBUG mode.
DEBUG POP3: connecting to host "pop3mail.av.com", port 110, isSSL false
S: +OK The Microsoft Exchange POP3 service is ready.
C: USER DEV_remedyacc
S: -ERR Command is not valid in this state.
C: QUIT
S: +OK Microsoft Exchange Server 2010 POP3 server signing off.
DEBUG: getProvider() returning
javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy stems,
Inc]
DEBUG POP3: connecting to host "pop3mail.prod.oami.eu", port 110, isSSL false
S: +OK The Microsoft Exchange POP3 service is ready.
C: USER DEV_remedyacc
S: -ERR Command is not valid in this state.
C: QUIT
S: +OK Microsoft Exchange Server 2010 POP3 server signing off.
Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect
SEVERE: Command is not valid in this
state.
javax.mail.AuthenticationFailedException: Command is not valid in this state.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533)
at
com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at
java.lang.Thread.run(Thread.java:619)
Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect
SEVERE: Command is not valid in this state.
javax.mail.AuthenticationFailedException: Command is not valid in this state.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921)
at
com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:219)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at
java.lang.Thread.run(Thread.java:619)
Best Regards
frex
De :Frex Popo
À : "arslist@ARSLIST.ORG"
Envoyé le : Lundi 3 juin 2013 9h24
Objet : Re: email engine question
I have another email engine installed in the test server so made it point to
dev and managed to get it working... will investigate development later :)
BMC Remedy Email Engine has started
Checking connection to server: rmdydev ...
Application has started Version: 7.1.00 Patch 007 200903060530
Using JRE: 1.6.0_10
Successfully connected.
Thanks for you help.
frexpopo
De :Frex Popo
À : "arslist@ARSLIST.ORG"
Envoyé le : Lundi 3 juin 2013 8h44
Objet : Re: email engine question
thanks for the feedback shivdatta..
I copied the original script and change it for the purpose of resetting the
password...
Here is the environment part of the script
JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10
JAVA_BIN=${JAVA_DIR}/bin
InstallPath=/usr/ar/AREmail
LogFile=${InstallPath}/Logs/emaild.sh_log
LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:${InstallPath}:/usr/ar/AREmail:/usr/ar/mid-tier/WEB-INF/lib;export
LD_LIBRARY_PATH
SHLIB_PATH=${SHLIB_PATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export
SHLIB_PATH
LIBPATH=${LIBPATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export LIBPATH
CP_DIR=${InstallPath}
CP_PATH=${CP_DIR}/emaildaemon.jar
CP_PATH=${
Re: email engine question
Still waiting for the admin exchange server to come back to me regarding port etc.. Any other configuration that needs to be done on the email engine client (apart from "Email Server Required SSL*" set to Yes. BTW the email engine runs on salaris 10. Best regadrs De : kanhu mohapatra À : arslist@ARSLIST.ORG Envoyé le : Lundi 3 juin 2013 13h24 Objet : Re: email engine question ** Hello Frex, please test pop3 protocol using below command, if SSL enabled then change the port to 995 How to verify POP3 connection using telnet <-- Telnet 110/995 --> +OK Microsoft Exchange 2000 POP3 server version 6.0.4408.0 (server_name.domain.com) ready. <-- USER --> +OK <-- PASS --> +OK User successfully logged on <-- QUIT --> +OK Bye. Regards, Sanjay. On Mon, Jun 3, 2013 at 4:38 PM, Frex Popo wrote: ** >Now with SSL option set to "Yes" in "Email Server Requires SSL*" I get the >following error. > >Jun 3, 2013 1:05:53 PM com.sun.mail.pop3.POP3Store protocolConnect >SEVERE: Connect failed >javax.mail.MessagingException: Connect failed; > nested exception is: > javax.net.ssl.SSLException: Unrecognized SSL message, plaintext >connection? > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:148) > > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at >com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533) > at >com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) >Caused by: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext >connection? > at >com.sun.net.ssl.internal.ssl.InputRecord.handleUnknownRecord(InputRecord.java:523) > at com.sun.net.ssl.internal.ssl.InputRecord.read(InputRecord.java:355) > at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:789) > at >com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1096) > at >com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:744) > at >com.sun.net.ssl.internal.ssl.AppInputStream.read(AppInputStream.java:75) > at java.io.BufferedInputStream.fill(BufferedInputStream.java:218) > at java.io.BufferedInputStream.read(BufferedInputStream.java:237) > at java.io.DataInputStream.readLine(DataInputStream.java:496) > at com.sun.mail.pop3.Protocol.simpleCommand(Protocol.java:347) > at com.sun.mail.pop3.Protocol.(Protocol.java:91) > at com.sun.mail.pop3.POP3Store.getPort(POP3Store.java:201) > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:144) > ... 7 more > >Any thoughtsfrex > > > De : Frex Popo >À : "arslist@ARSLIST.ORG" >Envoyé le : Lundi 3 juin 2013 11h54 > >Objet : Re: email engine question > > > >Thanks Rahul, > >yes that was something I tried earlier and got the same error. > >Our server is configured to user SSL so will have to modify my configuration >to use SSL as well.. hope this is straight foward :) > >Here are the links just to save other people's time. >http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/fa3a54e9-de9e-4e94-8b5f-eb96631f56fb > >http://clintboessen.blogspot.com.es/2012/04/exchange-pop-your-e-mail-server.html > >Best regards >frex > De : "Parekar, Rahul" >À : arslist@ARSLIST.ORG >Envoyé le : Lundi 3 juin 2013 10h21 >Objet : Re: email engine question > > > >** >Try accessing the POP3 account that is configured for incoming using telnet? > >telnet 110 >USER >PASS > >Regards, >Rahul > >From:Action Request System discussion list(ARSList) >[mailto:arslist@ARSLIST.ORG] On Behalf Of Frex Popo >Sent: Monday, 3 June 2013 1:18 PM >To: arslist@ARSLIST.ORG >Subject: Re: email engine question > >** > >Hi everyone. > >Nearly there! :) > >Outgoing email message are now sent successfully. but incoming are failing! > >Here is the output from the DEBUG mode. > >DEBUG POP3: connecting to host "pop3mail.av.com", port 110, isSSL false >S: +OK The Microsoft Exchange POP3 service is ready. >C: USER DEV_remedyacc >S: -ERR Command is not valid in this state. >C: QUIT >S: +OK Microsoft Exchange Server 2010 POP3 server signing off. >DEBUG: getProvider() returning >
Re: email engine question
Hello Frex, please test pop3 protocol using below command, if SSL enabled then change the port to 995 How to verify POP3 connection using telnet <-- Telnet 110/995 --> +OK Microsoft Exchange 2000 POP3 server version 6.0.4408.0 (server_name.domain.com) ready. <-- USER --> +OK <-- PASS --> +OK User successfully logged on <-- QUIT --> +OK Bye. Regards, Sanjay. On Mon, Jun 3, 2013 at 4:38 PM, Frex Popo wrote: > ** > Now with SSL option set to "Yes" in "Email Server Requires SSL*" I get the > following error. > > Jun 3, 2013 1:05:53 PM com.sun.mail.pop3.POP3Store protocolConnect > SEVERE: Connect failed > javax.mail.MessagingException: Connect failed; > nested exception is: > javax.net.ssl.SSLException: Unrecognized SSL message, plaintext > connection? > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:148) > > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) > Caused by: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext > connection? > at > com.sun.net.ssl.internal.ssl.InputRecord.handleUnknownRecord(InputRecord.java:523) > at > com.sun.net.ssl.internal.ssl.InputRecord.read(InputRecord.java:355) > at > com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:789) > at > com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1096) > at > com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:744) > at > com.sun.net.ssl.internal.ssl.AppInputStream.read(AppInputStream.java:75) > at java.io.BufferedInputStream.fill(BufferedInputStream.java:218) > at java.io.BufferedInputStream.read(BufferedInputStream.java:237) > at java.io.DataInputStream.readLine(DataInputStream.java:496) > at com.sun.mail.pop3.Protocol.simpleCommand(Protocol.java:347) > at com.sun.mail.pop3.Protocol.(Protocol.java:91) > at com.sun.mail.pop3.POP3Store.getPort(POP3Store.java:201) > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:144) > ... 7 more > Any thoughtsfrex > >*De :* Frex Popo > *À :* "arslist@ARSLIST.ORG" > *Envoyé le :* Lundi 3 juin 2013 11h54 > > *Objet :* Re: email engine question > > Thanks Rahul, > > yes that was something I tried earlier and got the same error. > > Our server is configured to user SSL so will have to modify my > configuration to use SSL as well.. hope this is straight foward :) > > Here are the links just to save other people's time. > > http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/fa3a54e9-de9e-4e94-8b5f-eb96631f56fb > > http://clintboessen.blogspot.com.es/2012/04/exchange-pop-your-e-mail-server.html > Best regards > frex > *De :* "Parekar, Rahul" > *À :* arslist@ARSLIST.ORG > *Envoyé le :* Lundi 3 juin 2013 10h21 > *Objet :* Re: email engine question > > ** > Try accessing the POP3 account that is configured for incoming using > telnet? > > telnet 110 > USER > PASS > > Regards, > Rahul > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Frex Popo > *Sent:* Monday, 3 June 2013 1:18 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: email engine question > > ** > > Hi everyone. > > Nearly there! :) > > Outgoing email message are now sent successfully. but incoming are failing! > > Here is the output from the DEBUG mode. > > DEBUG POP3: connecting to host "pop3mail.av.com", port 110, isSSL false > S: +OK The Microsoft Exchange POP3 service is ready. > C: USER DEV_remedyacc > S: -ERR Command is not valid in this state. > C: QUIT > S: +OK Microsoft Exchange Server 2010 POP3 server signing off. > DEBUG: getProvider() returning > javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy > stems, Inc] > DEBUG POP3: connecting to host "pop3mail.prod.oami.eu", port 110, isSSL > false > S: +OK The Microsoft Exchange POP3 service is ready. > C: USER DEV_remedyacc > S: -ERR Command is not valid in this state. > C: QUIT > S: +OK Microsoft Exchange Server 2
Re: email engine question
Thanks Rahul,
yes that was something I tried earlier and got the same error.
Our server is configured to user SSL so will have to modify my configuration to
use SSL as well.. hope this is straight foward :)
Here are the links just to save other people's time.
http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/fa3a54e9-de9e-4e94-8b5f-eb96631f56fb
http://clintboessen.blogspot.com.es/2012/04/exchange-pop-your-e-mail-server.html
Best regards
frex
De : "Parekar, Rahul"
À : arslist@ARSLIST.ORG
Envoyé le : Lundi 3 juin 2013 10h21
Objet : Re: email engine question
**
Try accessing the POP3 account that is configured for incoming using telnet?
telnet 110
USER
PASS
Regards,
Rahul
From:Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Frex Popo
Sent: Monday, 3 June 2013 1:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: email engine question
**
Hi everyone.
Nearly there! :)
Outgoing email message are now sent successfully. but incoming are failing!
Here is the output from the DEBUG mode.
DEBUG POP3: connecting to host "pop3mail.av.com", port 110, isSSL false
S: +OK The Microsoft Exchange POP3 service is ready.
C: USER DEV_remedyacc
S: -ERR Command is not valid in this state.
C: QUIT
S: +OK Microsoft Exchange Server 2010 POP3 server signing off.
DEBUG: getProvider() returning
javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy stems,
Inc]
DEBUG POP3: connecting to host "pop3mail.prod.oami.eu", port 110, isSSL false
S: +OK The Microsoft Exchange POP3 service is ready.
C: USER DEV_remedyacc
S: -ERR Command is not valid in this state.
C: QUIT
S: +OK Microsoft Exchange Server 2010 POP3 server signing off.
Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect
SEVERE: Command is not valid in this state.
javax.mail.AuthenticationFailedException: Command is not valid in this state.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533)
at
com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at java.lang.Thread.run(Thread.java:619)
Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect
SEVERE: Command is not valid in this state.
javax.mail.AuthenticationFailedException: Command is not valid in this state.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921)
at
com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:219)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at java.lang.Thread.run(Thread.java:619)
Best Regards
frex
De :Frex Popo
À : "arslist@ARSLIST.ORG"
Envoyé le : Lundi 3 juin 2013 9h24
Objet : Re: email engine question
I have another email engine installed in the test server so made it point to
dev and managed to get it working... will investigate development later :)
BMC Remedy Email Engine has started
Checking connection to server: rmdydev ...
Application has started Version: 7.1.00 Patch 007 200903060530
Using JRE: 1.6.0_10
Successfully connected.
Thanks for you help.
frexpopo
De :Frex Popo
À : "arslist@ARSLIST.ORG"
Envoyé le : Lundi 3 juin 2013 8h44
Objet : Re: email engine question
thanks for the feedback shivdatta..
I copied the original script and change it for the purpose of resetting the
password...
Here is the environment part of the script
JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10
JAVA_BIN=${JAVA_DIR}/bin
InstallPath=/usr/ar/AREmail
LogFile=${InstallPath}/Logs/emaild.sh_log
LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:${InstallPath}:/usr/ar/AREmail:/usr/ar/mid-tier/WEB-INF/lib;export
LD_LIBRARY_PATH
SHLIB_PATH=${SHLIB_PATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export
SHLIB_PATH
LIBPATH=${LIBPATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export LIBPATH
CP_DIR=${InstallPath}
CP_PATH=${CP_DIR}/emaildaemon.jar
CP_PATH=${CP_PATH}:${CP_DIR}/.
CP_PATH=${CP_PATH}:${CP_DIR}/smtp.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-configuration-1.3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-beanutils.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-collections-3.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-digester-1.7.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-lang-2.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/spring.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-logging
Re: email engine question
Try accessing the POP3 account that is configured for incoming using telnet?
telnet 110
USER
PASS
Regards,
Rahul
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Frex Popo
Sent: Monday, 3 June 2013 1:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: email engine question
**
Hi everyone.
Nearly there! :)
Outgoing email message are now sent successfully. but incoming are failing!
Here is the output from the DEBUG mode.
DEBUG POP3: connecting to host "pop3mail.av.com", port 110, isSSL false
S: +OK The Microsoft Exchange POP3 service is ready.
C: USER DEV_remedyacc
S: -ERR Command is not valid in this state.
C: QUIT
S: +OK Microsoft Exchange Server 2010 POP3 server signing off.
DEBUG: getProvider() returning
javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy stems,
Inc]
DEBUG POP3: connecting to host "pop3mail.prod.oami.eu", port 110, isSSL false
S: +OK The Microsoft Exchange POP3 service is ready.
C: USER DEV_remedyacc
S: -ERR Command is not valid in this state.
C: QUIT
S: +OK Microsoft Exchange Server 2010 POP3 server signing off.
Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect
SEVERE: Command is not valid in this state.
javax.mail.AuthenticationFailedException: Command is not valid in this state.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533)
at
com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at java.lang.Thread.run(Thread.java:619)
Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect
SEVERE: Command is not valid in this state.
javax.mail.AuthenticationFailedException: Command is not valid in this state.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921)
at
com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:219)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at java.lang.Thread.run(Thread.java:619)
Best Regards
frex
De : Frex Popo
À : "arslist@ARSLIST.ORG"
Envoyé le : Lundi 3 juin 2013 9h24
Objet : Re: email engine question
I have another email engine installed in the test server so made it point to
dev and managed to get it working... will investigate development later :)
BMC Remedy Email Engine has started
Checking connection to server: rmdydev ...
Application has started Version: 7.1.00 Patch 007 200903060530
Using JRE: 1.6.0_10
Successfully connected.
Thanks for you help.
frexpopo
De : Frex Popo
À : "arslist@ARSLIST.ORG"
Envoyé le : Lundi 3 juin 2013 8h44
Objet : Re: email engine question
thanks for the feedback shivdatta..
I copied the original script and change it for the purpose of resetting the
password...
Here is the environment part of the script
JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10
JAVA_BIN=${JAVA_DIR}/bin
InstallPath=/usr/ar/AREmail
LogFile=${InstallPath}/Logs/emaild.sh_log
LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:${InstallPath}:/usr/ar/AREmail:/usr/ar/mid-tier/WEB-INF/lib;export
LD_LIBRARY_PATH
SHLIB_PATH=${SHLIB_PATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export
SHLIB_PATH
LIBPATH=${LIBPATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export LIBPATH
CP_DIR=${InstallPath}
CP_PATH=${CP_DIR}/emaildaemon.jar
CP_PATH=${CP_PATH}:${CP_DIR}/.
CP_PATH=${CP_PATH}:${CP_DIR}/smtp.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-configuration-1.3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-beanutils.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-collections-3.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-digester-1.7.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-lang-2.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/spring.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-logging-1.1.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-codec-1.3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/log4j-1.2.14.jar
CP_PATH=${CP_PATH}:${CP_DIR}/pop3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/mail.jar
CP_PATH=${CP_PATH}:${CP_DIR}/imap.jar
CP_PATH=${CP_PATH}:${CP_DIR}/activation.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arutil${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arapi${LIBVER}.jar
CP_PATH =${CP_PATH}:${CP_DIR}/arcmn${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arrpc${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/oncrpc.jar
CP_PATH=${CP_PATH}:${CP_DIR}/mbox.jar
CP_PATH=${CP_PATH}:${CP_DIR}/EmailAdminAgent.jar
pidfile=${InstallPath}/emaild.pid
Here is what I get when I try and reset the pass
Re: email engine question
most probably autentication issue!1 :)
javax.mail.AuthenticationFailedException: Command is not valid in this state.
De : Frex Popo
À : "arslist@ARSLIST.ORG"
Envoyé le : Lundi 3 juin 2013 9h47
Objet : Re: email engine question
Hi everyone.
Nearly there! :)
Outgoing email message are now sent successfully. but incoming are failing!
Here is the output from the DEBUG mode.
DEBUG POP3: connecting to host "pop3mail.av.com", port 110, isSSL false
S: +OK The Microsoft Exchange POP3 service is ready.
C: USER DEV_remedyacc
S: -ERR Command is not valid in this state.
C: QUIT
S: +OK Microsoft Exchange Server 2010 POP3 server signing off.
DEBUG: getProvider() returning
javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy stems,
Inc]
DEBUG POP3: connecting to host
"pop3mail.prod.oami.eu", port 110, isSSL false
S: +OK The Microsoft Exchange POP3 service is ready.
C: USER DEV_remedyacc
S: -ERR Command is not valid in this state.
C: QUIT
S: +OK Microsoft Exchange Server 2010 POP3 server signing off.
Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect
SEVERE: Command is not valid in this state.
javax.mail.AuthenticationFailedException: Command is not valid in this state.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533)
at
com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at java.lang.Thread.run(Thread.java:619)
Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect
SEVERE: Command is not valid in this state.
javax.mail.AuthenticationFailedException: Command is not valid in this state.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921)
at
com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:219)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at java.lang.Thread.run(Thread.java:619)
Best Regards
frex
De : Frex Popo
À : "arslist@ARSLIST.ORG"
Envoyé le : Lundi 3 juin 2013 9h24
Objet : Re: email engine question
I have another email engine installed in the test server so made it point to
dev and managed to get it working... will investigate development later :)
BMC Remedy Email Engine has started
Checking connection to server: rmdydev ...
Application has started Version: 7.1.00 Patch 007
200903060530
Using JRE: 1.6.0_10
Successfully connected.
Thanks for you help.
frexpopo
De : Frex Popo
À : "arslist@ARSLIST.ORG"
Envoyé le : Lundi 3 juin 2013 8h44
Objet : Re: email engine question
thanks for the feedback shivdatta..
I copied the original script and change it for the purpose of resetting the
password...
Here is the environment part of the script
JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10
JAVA_BIN=${JAVA_DIR}/bin
InstallPath=/usr/ar/AREmail
LogFile=${InstallPath}/Logs/emaild.sh_log
LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:${InstallPath}:/usr/ar/AREmail:/usr/ar/mid-tier/WEB-INF/lib;export
LD_LIBRARY_PATH
SHLIB_PATH=${SHLIB_PATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export
SHLIB_PATH
LIBPATH=${LIBPATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export
LIBPATH
CP_DIR=${InstallPath}
CP_PATH=${CP_DIR}/emaildaemon.jar
CP_PATH=${CP_PATH}:${CP_DIR}/.
CP_PATH=${CP_PATH}:${CP_DIR}/smtp.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-configuration-1.3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-beanutils.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-collections-3.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-digester-1.7.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-lang-2.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/spring.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-logging-1.1.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-codec-1.3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/log4j-1.2.14.jar
CP_PATH=${CP_PATH}:${CP_DIR}/pop3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/mail.jar
CP_PATH=${CP_PATH}:${CP_DIR}/imap.jar
CP_PATH=${CP_PATH}:${CP_DIR}/activation.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arutil${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arapi${LIBVER}.jar
CP_PATH
=${CP_PATH}:${CP_DIR}/arcmn${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arrpc${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/oncrpc.jar
CP_PATH=${CP_PATH}:${CP_DIR}/mbox.jar
CP_PATH=${CP_PATH}:${CP_DIR}/EmailAdminAgent.jar
pidfile=${InstallPath}/ema
Re: email engine question
Hi everyone.
Nearly there! :)
Outgoing email message are now sent successfully. but incoming are failing!
Here is the output from the DEBUG mode.
DEBUG POP3: connecting to host "pop3mail.av.com", port 110, isSSL false
S: +OK The Microsoft Exchange POP3 service is ready.
C: USER DEV_remedyacc
S: -ERR Command is not valid in this state.
C: QUIT
S: +OK Microsoft Exchange Server 2010 POP3 server signing off.
DEBUG: getProvider() returning
javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy stems,
Inc]
DEBUG POP3: connecting to host "pop3mail.prod.oami.eu", port 110, isSSL false
S: +OK The Microsoft Exchange POP3 service is ready.
C: USER DEV_remedyacc
S: -ERR Command is not valid in this state.
C: QUIT
S: +OK Microsoft Exchange Server 2010 POP3 server signing off.
Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect
SEVERE: Command is not valid in this state.
javax.mail.AuthenticationFailedException: Command is not valid in this state.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533)
at
com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at java.lang.Thread.run(Thread.java:619)
Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect
SEVERE: Command is not valid in this state.
javax.mail.AuthenticationFailedException: Command is not valid in this state.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921)
at
com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:219)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at java.lang.Thread.run(Thread.java:619)
Best Regards
frex
De : Frex Popo
À : "arslist@ARSLIST.ORG"
Envoyé le : Lundi 3 juin 2013 9h24
Objet : Re: email engine question
I have another email engine installed in the test server so made it point to
dev and managed to get it working... will investigate development later :)
BMC Remedy Email Engine has started
Checking connection to server: rmdydev ...
Application has started Version: 7.1.00 Patch 007 200903060530
Using JRE: 1.6.0_10
Successfully connected.
Thanks for you help.
frexpopo
De : Frex Popo
À : "arslist@ARSLIST.ORG"
Envoyé le : Lundi 3 juin 2013 8h44
Objet : Re: email engine question
thanks for the feedback shivdatta..
I copied the original script and change it for the purpose of resetting the
password...
Here is the environment part of the script
JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10
JAVA_BIN=${JAVA_DIR}/bin
InstallPath=/usr/ar/AREmail
LogFile=${InstallPath}/Logs/emaild.sh_log
LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:${InstallPath}:/usr/ar/AREmail:/usr/ar/mid-tier/WEB-INF/lib;export
LD_LIBRARY_PATH
SHLIB_PATH=${SHLIB_PATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export
SHLIB_PATH
LIBPATH=${LIBPATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export
LIBPATH
CP_DIR=${InstallPath}
CP_PATH=${CP_DIR}/emaildaemon.jar
CP_PATH=${CP_PATH}:${CP_DIR}/.
CP_PATH=${CP_PATH}:${CP_DIR}/smtp.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-configuration-1.3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-beanutils.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-collections-3.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-digester-1.7.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-lang-2.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/spring.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-logging-1.1.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-codec-1.3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/log4j-1.2.14.jar
CP_PATH=${CP_PATH}:${CP_DIR}/pop3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/mail.jar
CP_PATH=${CP_PATH}:${CP_DIR}/imap.jar
CP_PATH=${CP_PATH}:${CP_DIR}/activation.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arutil${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arapi${LIBVER}.jar
CP_PATH
=${CP_PATH}:${CP_DIR}/arcmn${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arrpc${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/oncrpc.jar
CP_PATH=${CP_PATH}:${CP_DIR}/mbox.jar
CP_PATH=${CP_PATH}:${CP_DIR}/EmailAdminAgent.jar
pidfile=${InstallPath}/emaild.pid
Here is what I get when I try and reset the password, the script excutes and
then hangs!
echo "Changing application password"
+ echo Changing application password
Changing application password
exec ${JAVA_BIN}/java -Dmail.debug=true -cp ${
Re: email engine question
I have another email engine installed in the test server so made it point to
dev and managed to get it working... will investigate development later :)
BMC Remedy Email Engine has started
Checking connection to server: rmdydev ...
Application has started Version: 7.1.00 Patch 007 200903060530
Using JRE: 1.6.0_10
Successfully connected.
Thanks for you help.
frexpopo
De : Frex Popo
À : "arslist@ARSLIST.ORG"
Envoyé le : Lundi 3 juin 2013 8h44
Objet : Re: email engine question
thanks for the feedback shivdatta..
I copied the original script and change it for the purpose of resetting the
password...
Here is the environment part of the script
JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10
JAVA_BIN=${JAVA_DIR}/bin
InstallPath=/usr/ar/AREmail
LogFile=${InstallPath}/Logs/emaild.sh_log
LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:${InstallPath}:/usr/ar/AREmail:/usr/ar/mid-tier/WEB-INF/lib;export
LD_LIBRARY_PATH
SHLIB_PATH=${SHLIB_PATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export
SHLIB_PATH
LIBPATH=${LIBPATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export
LIBPATH
CP_DIR=${InstallPath}
CP_PATH=${CP_DIR}/emaildaemon.jar
CP_PATH=${CP_PATH}:${CP_DIR}/.
CP_PATH=${CP_PATH}:${CP_DIR}/smtp.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-configuration-1.3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-beanutils.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-collections-3.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-digester-1.7.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-lang-2.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/spring.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-logging-1.1.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-codec-1.3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/log4j-1.2.14.jar
CP_PATH=${CP_PATH}:${CP_DIR}/pop3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/mail.jar
CP_PATH=${CP_PATH}:${CP_DIR}/imap.jar
CP_PATH=${CP_PATH}:${CP_DIR}/activation.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arutil${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arapi${LIBVER}.jar
CP_PATH
=${CP_PATH}:${CP_DIR}/arcmn${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arrpc${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/oncrpc.jar
CP_PATH=${CP_PATH}:${CP_DIR}/mbox.jar
CP_PATH=${CP_PATH}:${CP_DIR}/EmailAdminAgent.jar
pidfile=${InstallPath}/emaild.pid
Here is what I get when I try and reset the password, the script excutes and
then hangs!
echo "Changing application password"
+ echo Changing application password
Changing application password
exec ${JAVA_BIN}/java -Dmail.debug=true -cp ${CP_PATH}
com.bmc.arsys.emaildaemon.EmailDaemon -p mypassword
+ exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java -Dmail.debug=true -cp
/usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar
com.bmc.arsys.emaildaemon.EmailDaemon -p arsystem
Exception in thread "main" java.lang.UnsatisfiedLinkError:
com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Ljava/lang/String;)Ljava/lang/String;
at com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Native Method)
at
com.bmc.arsys.emaildaemon.EmailDaemonProperties.setPassword(EmailDaemonProperties.java:395)
at
com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:580)
at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316)
Any with this will be very much appreciated
thanks
frexpopo
De : "Marathe, Shivdatta"
À : arslist@ARSLIST.ORG
Envoyé le : Vendredi 31 mai 2013 18h53
Objet : Re: email engine question
**
Add /usr/ar/AREmail/ in the LD_LIBRARY_PATH / LIB_PATH depending on os you are
using.
This issue was due to the API in 7.1 are using jni layer to talk with server
and the .so files or libraries are not in the path due to which it is giving
UnsatisfiedLinkError.
/Shivdatta
From:Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hullule, Kiran
Sent: 31 May 2013 07:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: email engine question
**
Is there a possibility of running installation of email engine again, it seems
some supported files are missing.
From:Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Frex Popo
Sent: Friday, May 31, 2013 7:00 PM
To: arslist@ARSLIST.ORG
Subject: email engine question
**
Hello all,
I am in the process of testing the
Re: email engine question
thanks for the feedback shivdatta..
I copied the original script and change it for the purpose of resetting the
password...
Here is the environment part of the script
JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10
JAVA_BIN=${JAVA_DIR}/bin
InstallPath=/usr/ar/AREmail
LogFile=${InstallPath}/Logs/emaild.sh_log
LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:${InstallPath}:/usr/ar/AREmail:/usr/ar/mid-tier/WEB-INF/lib;export
LD_LIBRARY_PATH
SHLIB_PATH=${SHLIB_PATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export
SHLIB_PATH
LIBPATH=${LIBPATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export LIBPATH
CP_DIR=${InstallPath}
CP_PATH=${CP_DIR}/emaildaemon.jar
CP_PATH=${CP_PATH}:${CP_DIR}/.
CP_PATH=${CP_PATH}:${CP_DIR}/smtp.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-configuration-1.3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-beanutils.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-collections-3.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-digester-1.7.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-lang-2.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/spring.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-logging-1.1.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-codec-1.3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/log4j-1.2.14.jar
CP_PATH=${CP_PATH}:${CP_DIR}/pop3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/mail.jar
CP_PATH=${CP_PATH}:${CP_DIR}/imap.jar
CP_PATH=${CP_PATH}:${CP_DIR}/activation.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arutil${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arapi${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arcmn${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arrpc${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/oncrpc.jar
CP_PATH=${CP_PATH}:${CP_DIR}/mbox.jar
CP_PATH=${CP_PATH}:${CP_DIR}/EmailAdminAgent.jar
pidfile=${InstallPath}/emaild.pid
Here is what I get when I try and reset the password, the script excutes and
then hangs!
echo "Changing application password"
+ echo Changing application password
Changing application password
exec ${JAVA_BIN}/java -Dmail.debug=true -cp ${CP_PATH}
com.bmc.arsys.emaildaemon.EmailDaemon -p mypassword
+ exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java -Dmail.debug=true -cp
/usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar
com.bmc.arsys.emaildaemon.EmailDaemon -p arsystem
Exception in thread "main" java.lang.UnsatisfiedLinkError:
com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Ljava/lang/String;)Ljava/lang/String;
at com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Native Method)
at
com.bmc.arsys.emaildaemon.EmailDaemonProperties.setPassword(EmailDaemonProperties.java:395)
at
com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:580)
at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316)
Any with this will be very much appreciated
thanks
frexpopo
De : "Marathe, Shivdatta"
À : arslist@ARSLIST.ORG
Envoyé le : Vendredi 31 mai 2013 18h53
Objet : Re: email engine question
**
Add /usr/ar/AREmail/ in the LD_LIBRARY_PATH / LIB_PATH depending on os you are
using.
This issue was due to the API in 7.1 are using jni layer to talk with server
and the .so files or libraries are not in the path due to which it is giving
UnsatisfiedLinkError.
/Shivdatta
From:Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hullule, Kiran
Sent: 31 May 2013 07:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: email engine question
**
Is there a possibility of running installation of email engine again, it seems
some supported files are missing.
From:Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Frex Popo
Sent: Friday, May 31, 2013 7:00 PM
To: arslist@ARSLIST.ORG
Subject: email engine question
**
Hello all,
I am in the process of testing the email engine in dev but getting nowhere ..
this email engine has been off for years so few changes might have been made
java upgrades, patches etc ... which could have affected it..
I set the email engine in debugging mode but when I start the email.sh script i
don't see any trace..no connection to the server and no connection to the
exchange server.
BMC Remedy Email Engine has started
+ exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java
-Djava.library.path=/usr/ar/AREmail -Dmail.debug=true -cp
/usr/ar/AREmail/emaildaemon.ja
Re: email engine question
Add /usr/ar/AREmail/ in the LD_LIBRARY_PATH / LIB_PATH depending on os you are using. This issue was due to the API in 7.1 are using jni layer to talk with server and the .so files or libraries are not in the path due to which it is giving UnsatisfiedLinkError. /Shivdatta From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hullule, Kiran Sent: 31 May 2013 07:05 PM To: arslist@ARSLIST.ORG Subject: Re: email engine question ** Is there a possibility of running installation of email engine again, it seems some supported files are missing. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Frex Popo Sent: Friday, May 31, 2013 7:00 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: email engine question ** Hello all, I am in the process of testing the email engine in dev but getting nowhere .. this email engine has been off for years so few changes might have been made java upgrades, patches etc ... which could have affected it.. I set the email engine in debugging mode but when I start the email.sh script i don't see any trace..no connection to the server and no connection to the exchange server. BMC Remedy Email Engine has started + exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java -Djava.library.path=/usr/ar/AREmail -Dmail.debug=true -cp /usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar com.bmc.arsys.emaildaemon.EmailDaemon -d /usr/ar/AREmail We are still working with version 7.1 patch009 plannig to upgrade at the end of the year but need this to work for a current project I am working on. I check the log file under logs and see the following: Exception in thread "main" java.lang.UnsatisfiedLinkError: com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Ljava/lang/String;)Ljava/lang/String; at com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Native Method) at com.bmc.arsys.emaildaemon.EmailUtil.createARServerUser(EmailUtil.java:435) at com.bmc.arsys.emaildaemon.LoggingModule.setUserInfo(LoggingModule.java:713) at com.bmc.arsys.emaildaemon.EmailDaemon.startLoggingModule(EmailDaemon.java:123) at com.bmc.arsys.emaildaemon.EmailDaemon.(EmailDaemon.java:93) at com.bmc.arsys.emaildaemon.EmailDaemon.newInstance(EmailDaemon.java:159) at com.bmc.arsys.emaildaemon.EmailDaemon.startMonitor(EmailDaemon.java:876) at com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:595) at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316) Any thoughts on this will be very much appreciated. Many thank in advance frexpopo. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: email engine question
Is there a possibility of running installation of email engine again, it seems some supported files are missing. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Frex Popo Sent: Friday, May 31, 2013 7:00 PM To: arslist@ARSLIST.ORG Subject: email engine question ** Hello all, I am in the process of testing the email engine in dev but getting nowhere .. this email engine has been off for years so few changes might have been made java upgrades, patches etc ... which could have affected it.. I set the email engine in debugging mode but when I start the email.sh script i don't see any trace..no connection to the server and no connection to the exchange server. BMC Remedy Email Engine has started + exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java -Djava.library.path=/usr/ar/AREmail -Dmail.debug=true -cp /usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar com.bmc.arsys.emaildaemon.EmailDaemon -d /usr/ar/AREmail We are still working with version 7.1 patch009 plannig to upgrade at the end of the year but need this to work for a current project I am working on. I check the log file under logs and see the following: Exception in thread "main" java.lang.UnsatisfiedLinkError: com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Ljava/lang/String;)Ljava/lang/String; at com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Native Method) at com.bmc.arsys.emaildaemon.EmailUtil.createARServerUser(EmailUtil.java:435) at com.bmc.arsys.emaildaemon.LoggingModule.setUserInfo(LoggingModule.java:713) at com.bmc.arsys.emaildaemon.EmailDaemon.startLoggingModule(EmailDaemon.java:123) at com.bmc.arsys.emaildaemon.EmailDaemon.(EmailDaemon.java:93) at com.bmc.arsys.emaildaemon.EmailDaemon.newInstance(EmailDaemon.java:159) at com.bmc.arsys.emaildaemon.EmailDaemon.startMonitor(EmailDaemon.java:876) at com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:595) at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316) Any thoughts on this will be very much appreciated. Many thank in advance frexpopo. _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
email engine question
Hello all, I am in the process of testing the email engine in dev but getting nowhere .. this email engine has been off for years so few changes might have been made java upgrades, patches etc ... which could have affected it.. I set the email engine in debugging mode but when I start the email.sh script i don't see any trace..no connection to the server and no connection to the exchange server. BMC Remedy Email Engine has started + exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java -Djava.library.path=/usr/ar/AREmail -Dmail.debug=true -cp /usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar com.bmc.arsys.emaildaemon.EmailDaemon -d /usr/ar/AREmail We are still working with version 7.1 patch009 plannig to upgrade at the end of the year but need this to work for a current project I am working on. I check the log file under logs and see the following: Exception in thread "main" java.lang.UnsatisfiedLinkError: com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Ljava/lang/String;)Ljava/lang/String; at com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Native Method) at com.bmc.arsys.emaildaemon.EmailUtil.createARServerUser(EmailUtil.java:435) at com.bmc.arsys.emaildaemon.LoggingModule.setUserInfo(LoggingModule.java:713) at com.bmc.arsys.emaildaemon.EmailDaemon.startLoggingModule(EmailDaemon.java:123) at com.bmc.arsys.emaildaemon.EmailDaemon.(EmailDaemon.java:93) at com.bmc.arsys.emaildaemon.EmailDaemon.newInstance(EmailDaemon.java:159) at com.bmc.arsys.emaildaemon.EmailDaemon.startMonitor(EmailDaemon.java:876) at com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:595) at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316)Any thoughts on this will be very much appreciated. Many thank in advance frexpopo. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Email Engine Question
Hi, Why bounced emails are coming into the parser? Are you using same incoming and outgoing mail box user? Regards, Vikram The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of my employer. My voluntary participation in this forum is not intended to convey any kind of role for my employer From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Wilhelm, Chad E Sent: Tuesday, January 26, 2010 4:02 AM To: arslist@ARSLIST.ORG Subject: Email Engine Question ** Hello Fellow Listers, Does anyone have any ideas or solution to bounced emails that come into the parser? Thank You, Chad Wilhelm Purdue University Remedy Administrator YONG 652 494-2326 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Email Engine Question
Setup an inbox rule in your mail client or mail server to delete messages that contain those phrases you want to ignore. That way they won't be there when the email engine polls. Chad Hall | Software Developer Acxiom Information Systems 501-342-2650 office | 501-472-1379 cell | 501-342-3911 fax 301 East Dave Ward Drive | Conway, AR, 72032 | USA | www.acxiom.com From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Wilhelm, Chad E Sent: Monday, January 25, 2010 4:32 PM To: arslist@ARSLIST.ORG Subject: Email Engine Question ** Hello Fellow Listers, Does anyone have any ideas or solution to bounced emails that come into the parser? Thank You, Chad Wilhelm Purdue University Remedy Administrator YONG 652 494-2326 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ *** The information contained in this communication is confidential, is intended only for the use of the recipient named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please resend this communication to the sender and delete the original message or any copy of it from your computer system. Thank You. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" <>
Email Engine Question
Hello Fellow Listers, Does anyone have any ideas or solution to bounced emails that come into the parser? Thank You, Chad Wilhelm Purdue University Remedy Administrator YONG 652 494-2326 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Email Engine question for 4.x
If I remember . I believe that the 4.x used whatever the email client on the server was set up for.I think we set up Outlook 98 on the profile and the Remedy mail proces used that to send the emails out thru SMTP. Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Tuesday, April 03, 2007 12:53 PM To: arslist@ARSLIST.ORG Subject: Email Engine question for 4.x ** We have a 4.x remedy system running on a windows platform that can not be upgraded at this time. Unfortunately, our mail gateway that we are using MAPI to send messages through is going away, and there will only be an SMTP version available. Our AR System Email Mailbox Configuration form doesn't specify an option for MAPI. I was thinking that 5.x gave the ability to use SMTP to send emails. Has anyone tried running a 5.x email engine on a 4.x remedy server? We are going to lose all email abilities with our system in a few weeks if this cannot be resolved. Any help will be greatly appreciated. Thanks! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Email Engine question for 4.x
We have a 4.x remedy system running on a windows platform that can not be upgraded at this time. Unfortunately, our mail gateway that we are using MAPI to send messages through is going away, and there will only be an SMTP version available. Our AR System Email Mailbox Configuration form doesn't specify an option for MAPI. I was thinking that 5.x gave the ability to use SMTP to send emails. Has anyone tried running a 5.x email engine on a 4.x remedy server? We are going to lose all email abilities with our system in a few weeks if this cannot be resolved. Any help will be greatly appreciated. Thanks! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
