Re: Expand Box for character fields... bug maybe???
Hi Joe, No problem with the CC. Your environment is the same as mine except we use SQL rather than Oracle. And I still do most of my development in the Admin tool (works just as well in 7.5) rather than Dev Studio. Out of curiosity, is this happening on the web, client or both? Ricki From: Joe DeSouza [mailto:joe_rem...@yahoo.com] Sent: Wednesday, September 09, 2009 6:19 PM To: ARS Discussion List Cc: Haines, Ricki Subject: Re: Expand Box for character fields... bug maybe??? Hello Ricki, That's odd.. It doesn't work for me.. How different is your environment from mine? I am on Windows 2003 ARS 7.5 Patch 2 User Tool 7.5 Patch 2 Dev Studio 7.5 Patch 2 Mid-Tier 7.5 Patch 2 Oracle database 10 Release 2 Browsers : Usually IE 6 on production, and 7 and 8 in test environment I also use FireFox 3.5 for fun although its not a standard here. JSP Engine: Tomcat 5.5.25 I am yet to see a type of client in my environment where the expand box hides on multiple rows character fields. Change them to single row and it hides.. I am yet to trust the new Development Studio as much as I used to trust the older Admin tool :-) so I just thought I'd add that the form was developed using the new development tool-set after installing ARS 7.5 Patch 2. It wasn't a form that was upgraded from an earlier release.. Joe PS: Due to some problems I noticed on the list lately I thought I'd CC you my reply. So I apologize in advance if that might bother you. From: Haines, Ricki ricki.hai...@libertymedical.com To: arslist@ARSLIST.ORG Sent: Wednesday, September 9, 2009 4:01:50 PM Subject: Re: Expand Box for character fields... bug maybe??? ** Joe - It works on both single and multiple rows in V7.5 Date: Wed, 9 Sep 2009 10:19:41 -0700 Reply-To: arslist@ARSLIST.ORG Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG From: Joe DeSouza joe_rem...@yahoo.com Subject: Expand Box for character fields... bug maybe??? Content-Type: multipart/alternative; Listers, I guess its my turn to bug the list for a bit :-) I have noticed this a few days ago but thought I'd bring this up with Remedy Support later but before I do wanted to see what I hear from you guys here.. I have character fields where I have the Expand Box hidden.. WORKS with SINGLE-ROW fields.. However if I define a MULTIPLE-ROW field, the expand box DOES NOT HIDE irrespective of the choice of hiding or not hiding it. This happens both on the thick as well as the thin client.. I am almost dead sure it did hide when instructed to hide in the older versions.. Has anyone noticed anything in the new documentations that this new behavior may be as designed? Or s this a small cosmetic bug? It looks ugly if you have a text field that you have displayed as text to display stuff like tips or whatever which you know would fit in the real estate you provided for it, but you see that ugly box on the form when you do not even need it.. Joe - _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error please notify the originator of the message. This footer also confirms that this e-mail message has been scanned for the presence of computer viruses. Any views expressed in this message are those of the individual sender, except where the sender specifies and with authority, states them to be the views of Liberty. Scanning of this message and addition of this footer is performed by filtering software in conjunction with virus detection software. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Expand Box for character fields... bug maybe???
Both clients.. I wonder what might change if I used the earlier admin tool and changed that.. I'll give that a shot and see what happens.. Joe From: Haines, Ricki ricki.hai...@libertymedical.com To: Joe DeSouza joe_rem...@yahoo.com Cc: arslist@ARSLIST.ORG Sent: Thursday, September 10, 2009 8:23:21 AM Subject: RE: Expand Box for character fields... bug maybe??? Hi Joe, No problem with the CC. Your environment is the same as mine except we use SQL rather than Oracle. And I still do most of my development in the Admin tool (works just as well in 7.5) rather than Dev Studio. Out of curiosity, is this happening on the web, client or both? Ricki From:Joe DeSouza [mailto:joe_rem...@yahoo.com] Sent: Wednesday, September 09, 2009 6:19 PM To: ARS Discussion List Cc: Haines, Ricki Subject: Re: Expand Box for character fields... bug maybe??? Hello Ricki, That's odd.. It doesn't work for me.. How different is your environment from mine? I am on Windows 2003 ARS 7.5 Patch 2 User Tool 7.5 Patch 2 Dev Studio 7.5 Patch 2 Mid-Tier 7.5 Patch 2 Oracle database 10 Release 2 Browsers : Usually IE 6 on production, and 7 and 8 in test environment I also use FireFox 3.5 for fun although its not a standard here. JSP Engine: Tomcat 5.5.25 I am yet to see a type of client in my environment where the expand box hides on multiple rows character fields. Change them to single row and it hides.. I am yet to trust the new Development Studio as much as I used to trust the older Admin tool :-) so I just thought I'd add that the form was developed using the new development tool-set after installing ARS 7.5 Patch 2. It wasn't a form that was upgraded from an earlier release.. Joe PS: Due to some problems I noticed on the list lately I thought I'd CC you my reply. So I apologize in advance if that might bother you. From:Haines, Ricki ricki.hai...@libertymedical.com To: arslist@ARSLIST.ORG Sent: Wednesday, September 9, 2009 4:01:50 PM Subject: Re: Expand Box for character fields... bug maybe??? ** Joe – It works on both single and multiple rows in V7.5 Date: Wed, 9 Sep 2009 10:19:41 -0700 Reply-To: arsl...@arslist.org Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG From: Joe DeSouza joe_rem...@yahoo.com Subject: Expand Box for character fields... bug maybe??? Content-Type: multipart/alternative; Listers, I guess its my turn to bug the list for a bit :-) I have noticed this a few days ago but thought I'd bring this up with Remedy Support later but before I do wanted to see what I hear from you guys here.. I have character fields where I have the Expand Box hidden.. WORKS with SINGLE-ROW fields.. However if I define a MULTIPLE-ROW field, the expand box DOES NOT HIDE irrespective of the choice of hiding or not hiding it. This happens both on the thick as well as the thin client.. I am almost dead sure it did hide when instructed to hide in the older versions.. Has anyone noticed anything in the new documentations that this new behavior may be as designed? Or s this a small cosmetic bug? It looks ugly if you have a text field that you have displayed as text to display stuff like tips or whatever which you know would fit in the real estate you provided for it, but you see that ugly box on the form when you do not even need it.. Joe ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Expand Box for character fields... bug maybe???
Listers, I guess its my turn to bug the list for a bit :-) I have noticed this a few days ago but thought I'd bring this up with Remedy Support later but before I do wanted to see what I hear from you guys here.. I have character fields where I have the Expand Box hidden.. WORKS with SINGLE-ROW fields.. However if I define a MULTIPLE-ROW field, the expand box DOES NOT HIDE irrespective of the choice of hiding or not hiding it. This happens both on the thick as well as the thin client.. I am almost dead sure it did hide when instructed to hide in the older versions.. Has anyone noticed anything in the new documentations that this new behavior may be as designed? Or is this a small cosmetic bug? It looks ugly if you have a text field that you have displayed as text to display stuff like tips or whatever which you know would fit in the real estate you provided for it, but you see that ugly box on the form when you do not even need it.. Joe ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Expand Box for character fields... bug maybe???
What version are you on again? I just tested it and when I set the field properties to hide the box it hides on both. I tested the multi-row character field with the Show as Text option both checked and unchecked. I am using ARS 7.1.0 patch 7 (all parts: Server, User Tool, and Mid-Tier) on Solaris w/Oracle. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: Wednesday, September 09, 2009 12:20 PM To: arslist@ARSLIST.ORG Subject: Expand Box for character fields... bug maybe??? ** Listers, I guess its my turn to bug the list for a bit :-) I have noticed this a few days ago but thought I'd bring this up with Remedy Support later but before I do wanted to see what I hear from you guys here.. I have character fields where I have the Expand Box hidden.. WORKS with SINGLE-ROW fields.. However if I define a MULTIPLE-ROW field, the expand box DOES NOT HIDE irrespective of the choice of hiding or not hiding it. This happens both on the thick as well as the thin client.. I am almost dead sure it did hide when instructed to hide in the older versions.. Has anyone noticed anything in the new documentations that this new behavior may be as designed? Or is this a small cosmetic bug? It looks ugly if you have a text field that you have displayed as text to display stuff like tips or whatever which you know would fit in the real estate you provided for it, but you see that ugly box on the form when you do not even need it.. Joe ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Expand Box for character fields... bug maybe???
Joe, What server/client version? _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: Wednesday, September 09, 2009 11:20 AM To: arslist@ARSLIST.ORG Subject: Expand Box for character fields... bug maybe??? ** Listers, I guess its my turn to bug the list for a bit :-) I have noticed this a few days ago but thought I'd bring this up with Remedy Support later but before I do wanted to see what I hear from you guys here.. I have character fields where I have the Expand Box hidden.. WORKS with SINGLE-ROW fields.. However if I define a MULTIPLE-ROW field, the expand box DOES NOT HIDE irrespective of the choice of hiding or not hiding it. This happens both on the thick as well as the thin client.. I am almost dead sure it did hide when instructed to hide in the older versions.. Has anyone noticed anything in the new documentations that this new behavior may be as designed? Or is this a small cosmetic bug? It looks ugly if you have a text field that you have displayed as text to display stuff like tips or whatever which you know would fit in the real estate you provided for it, but you see that ugly box on the form when you do not even need it.. Joe _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Expand Box for character fields... bug maybe???
Joe - It works on both single and multiple rows in V7.5 Date: Wed, 9 Sep 2009 10:19:41 -0700 Reply-To: arslist@ARSLIST.ORG Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG From: Joe DeSouza joe_rem...@yahoo.com Subject: Expand Box for character fields... bug maybe??? Content-Type: multipart/alternative; Listers, I guess its my turn to bug the list for a bit :-) I have noticed this a few days ago but thought I'd bring this up with Remedy Support later but before I do wanted to see what I hear from you guys here.. I have character fields where I have the Expand Box hidden.. WORKS with SINGLE-ROW fields.. However if I define a MULTIPLE-ROW field, the expand box DOES NOT HIDE irrespective of the choice of hiding or not hiding it. This happens both on the thick as well as the thin client.. I am almost dead sure it did hide when instructed to hide in the older versions.. Has anyone noticed anything in the new documentations that this new behavior may be as designed? Or s this a small cosmetic bug? It looks ugly if you have a text field that you have displayed as text to display stuff like tips or whatever which you know would fit in the real estate you provided for it, but you see that ugly box on the form when you do not even need it.. Joe - _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error please notify the originator of the message. This footer also confirms that this e-mail message has been scanned for the presence of computer viruses. Any views expressed in this message are those of the individual sender, except where the sender specifies and with authority, states them to be the views of Liberty. Scanning of this message and addition of this footer is performed by filtering software in conjunction with virus detection software. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Expand Box for character fields... bug maybe???
Fredrick, I'm sorry I missed out on the environment.. 7.5 Patch 2 all the way from the ARS to thick client to the Mid-Tier.. ARS is on Windows 2003 server, and the client OS's can range anywhere between XP to Vista. Oracle 10 Release 2 is the underlying database and IIS 6 is my customers choice of a web server which uses Tomcat 5.5.25 as the jsp engine.. Cheers Joe From: Grooms, Frederick W frederick.w.gro...@xo.com To: arslist@ARSLIST.ORG Sent: Wednesday, September 9, 2009 1:30:55 PM Subject: Re: Expand Box for character fields... bug maybe??? What version are you on again? I just tested it and when I set the field properties to hide the box it hides on both. I tested the multi-row character field with the Show as Text option both checked and unchecked. I am using ARS 7.1.0 patch 7 (all parts: Server, User Tool, and Mid-Tier) on Solaris w/Oracle. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: Wednesday, September 09, 2009 12:20 PM To: arslist@ARSLIST.ORG Subject: Expand Box for character fields... bug maybe??? ** Listers, I guess its my turn to bug the list for a bit :-) I have noticed this a few days ago but thought I'd bring this up with Remedy Support later but before I do wanted to see what I hear from you guys here.. I have character fields where I have the Expand Box hidden.. WORKS with SINGLE-ROW fields.. However if I define a MULTIPLE-ROW field, the expand box DOES NOT HIDE irrespective of the choice of hiding or not hiding it. This happens both on the thick as well as the thin client.. I am almost dead sure it did hide when instructed to hide in the older versions.. Has anyone noticed anything in the new documentations that this new behavior may be as designed? Or is this a small cosmetic bug? It looks ugly if you have a text field that you have displayed as text to display stuff like tips or whatever which you know would fit in the real estate you provided for it, but you see that ugly box on the form when you do not even need it.. Joe ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Expand Box for character fields... bug maybe???
Hello Ricki, That's odd.. It doesn't work for me.. How different is your environment from mine? I am on Windows 2003 ARS 7.5 Patch 2 User Tool 7.5 Patch 2 Dev Studio 7.5 Patch 2 Mid-Tier 7.5 Patch 2 Oracle database 10 Release 2 Browsers : Usually IE 6 on production, and 7 and 8 in test environment I also use FireFox 3.5 for fun although its not a standard here. JSP Engine: Tomcat 5.5.25 I am yet to see a type of client in my environment where the expand box hides on multiple rows character fields. Change them to single row and it hides.. I am yet to trust the new Development Studio as much as I used to trust the older Admin tool :-) so I just thought I'd add that the form was developed using the new development tool-set after installing ARS 7.5 Patch 2. It wasn't a form that was upgraded from an earlier release.. Joe PS: Due to some problems I noticed on the list lately I thought I'd CC you my reply. So I apologize in advance if that might bother you. From: Haines, Ricki ricki.hai...@libertymedical.com To: arslist@ARSLIST.ORG Sent: Wednesday, September 9, 2009 4:01:50 PM Subject: Re: Expand Box for character fields... bug maybe??? ** Joe – It works on both single and multiple rows in V7.5 Date: Wed, 9 Sep 2009 10:19:41 -0700 Reply-To: arsl...@arslist.org Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG From: Joe DeSouza joe_rem...@yahoo.com Subject: Expand Box for character fields... bug maybe??? Content-Type: multipart/alternative; Listers, I guess its my turn to bug the list for a bit :-) I have noticed this a few days ago but thought I'd bring this up with Remedy Support later but before I do wanted to see what I hear from you guys here.. I have character fields where I have the Expand Box hidden.. WORKS with SINGLE-ROW fields.. However if I define a MULTIPLE-ROW field, the expand box DOES NOT HIDE irrespective of the choice of hiding or not hiding it. This happens both on the thick as well as the thin client.. I am almost dead sure it did hide when instructed to hide in the older versions.. Has anyone noticed anything in the new documentations that this new behavior may be as designed? Or s this a small cosmetic bug? It looks ugly if you have a text field that you have displayed as text to display stuff like tips or whatever which you know would fit in the real estate you provided for it, but you see that ugly box on the form when you do not even need it.. Joe ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
