Re: Failed to perform Action when exporting data in Mid-Tier

2008-09-04 Thread Decou, Candace M
Dwayne, I have seen this where there was an embedded qualification built
into the report and the Override Query was set to No, but I have not
seen it misbehave differently between what it displays on the screen vs
what it spits to csv.  The only other time I have had issues is when we
didn't select specific browser settings to allow downloads and that
interfered with the query itself, thus giving us incorrect matching
values.  The symptom of the latter issue is easy to identify because you
are basically prompted twice to download the file, and on the second
attempt to download the query is overwritten, but that doesn't sound
like the issue in your case. 

Candace DeCou

DOI Remedy Systems Analyst 
Verizon Business 
Office:  (408) 371-1112

Email: [EMAIL PROTECTED] 

 

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-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Tuesday, September 02, 2008 7:52 AM
To: arslist@ARSLIST.ORG
Subject: Failed to perform Action when exporting data in Mid-Tier

Dear List,

We have a form from which we want to export data via Mid-Tier.  If I put
the report in my User Tool and export the data to a comma separated file
(csv), the data exports and I can import it into Excel, open it, and see
all the data.

In Mid-Tier I select the Report form entry to which the file is
attached, and try to export data and I get Failed to perform Action.
There are no message in the Mid-Tier log.

If I try to export the data to the Screen, Excel opens, but only shows
seven (and not the first seven, they appear to be selected at random) of
the 26 columns.

The report displays to the screen OK. Other reports on this same form
export data OK from Mid-Tier.  I checked the Report form entries and
don't see any difference between this entry and the ones that work.

Any idea what might be wrong?

(ARS and Mid-Tier 7.1 patch 3, RH Linux server, Oracle 10.2 db)

Dwayne Martin
James Madison University

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“Failed to perform Action” when exporting data in Mid-Tier

2008-09-02 Thread Dwayne Martin
Dear List,

We have a form from which we want to export data via Mid-Tier.  If I put the 
report in my User Tool and export the data to a comma separated file (csv), the 
data exports and I can import it into Excel, open it, and see all the data.

In Mid-Tier I select the “Report” form entry to which the file is attached, and 
try to export data and I get “Failed to perform Action.”  There are no message 
in the Mid-Tier log.

If I try to export the data to the “Screen,” Excel opens, but only shows seven 
(and not the first seven, they appear to be selected at random) of the 26 
columns.

The report displays to the screen OK. Other reports on this same form export 
data OK from Mid-Tier.  I checked the “Report” form entries and don’t see any 
difference between this entry and the ones that work.

Any idea what might be wrong?

(ARS and Mid-Tier 7.1 patch 3, RH Linux server, Oracle 10.2 db)

Dwayne Martin
James Madison University