Re: Flashboards not cooperating.--- Remedy RANT ---
AXTON, Thank you for taking the time to respond to my issue. However, a simple difference between remedy admin and user does not solve my problem. If I cant put labels on flashboards then why use them at all. If anyone has any idea how to fix this I would appreciate the assistance, all I have gotten so far is the usual remedy level 2 troubleshooting which while helpful is stuff I already kinda (with humility I speaketh) know. If we have this many problems with change, I really am concerned about moving forward with the large BMC Purchase that we are looking into. I cant get simple answers to simple problems, I never had these problems with Altiris !! Ok, I am ranting sorry...but it's Friday so humor is allowed... John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 22, 2007 12:29 PM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating. Might just be a limitation or difference in the way view fields are rendered in the client versus admin tool. I've seen the same thing before. In the flashboard object, do you have an advanced properties tab? If so, you can set some finer grained properties on the display properties, major/minor tick marks and lines, x/y axis label font size, color of the lines within the chart, etc. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: I want to use vertical, horizontal lines and text boxes (im in version 6.x). I don't understand it if I pull the fields above the flashboard it shows, and I have already brought to front. It displays correctly in Admin but not in user. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 22, 2007 11:00 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating. What were you able to do with the text fields that you couldn't do with the flashboards axis labels? In 7.x (maybe for earlier versions), you can set the font type, size, style, etc for any of the text labels within the fb. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: ** All, Have a flashboard that I built using bar graph to display certain variables of types of tickets. After building the flashboard I created text fields on top of it so I could label the bars and areas better. They display in remedy admin but not in user. Permissions are correct Views are correct It's brought to front, and yet it is sitting behind the flashboard, if I move the fields above the board they show. Any ideas ? John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant Sent: Tuesday, May 22, 2007 10:51 AM To: arslist@ARSLIST.ORG Subject: Re: AR Email Can't connect error?-FIXED Thanks, The Remedy Application Service password worked and is now connecting. Welton __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers
Re: Flashboards not cooperating.--- Remedy RANT ---
Sure, I wish I could help more with this one. What it sounds like is that there is a difference in how the view/trim fields are rendered between the admin and user tool. The best advice I can give in a case like this is to seek an alternate approach to accomplish the task at hand. What kind of labels are you looking to put on the fb? vertical/horizontal axis labels, legend labels, chart title, etc.? Fb should be able to accomodate these things natively without requiring the use of trim fields. If you group based on 2 values in your fb variable, individual chart titles are introduced, but your range of available chart types is narrowed down as well. Axton Grams On 5/24/07, Mosco, John D. [EMAIL PROTECTED] wrote: AXTON, Thank you for taking the time to respond to my issue. However, a simple difference between remedy admin and user does not solve my problem. If I cant put labels on flashboards then why use them at all. If anyone has any idea how to fix this I would appreciate the assistance, all I have gotten so far is the usual remedy level 2 troubleshooting which while helpful is stuff I already kinda (with humility I speaketh) know. If we have this many problems with change, I really am concerned about moving forward with the large BMC Purchase that we are looking into. I cant get simple answers to simple problems, I never had these problems with Altiris !! Ok, I am ranting sorry...but it's Friday so humor is allowed... John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 22, 2007 12:29 PM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating. Might just be a limitation or difference in the way view fields are rendered in the client versus admin tool. I've seen the same thing before. In the flashboard object, do you have an advanced properties tab? If so, you can set some finer grained properties on the display properties, major/minor tick marks and lines, x/y axis label font size, color of the lines within the chart, etc. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: I want to use vertical, horizontal lines and text boxes (im in version 6.x). I don't understand it if I pull the fields above the flashboard it shows, and I have already brought to front. It displays correctly in Admin but not in user. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 22, 2007 11:00 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating. What were you able to do with the text fields that you couldn't do with the flashboards axis labels? In 7.x (maybe for earlier versions), you can set the font type, size, style, etc for any of the text labels within the fb. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: ** All, Have a flashboard that I built using bar graph to display certain variables of types of tickets. After building the flashboard I created text fields on top of it so I could label the bars and areas better. They display in remedy admin but not in user. Permissions are correct Views are correct It's brought to front, and yet it is sitting behind the flashboard, if I move the fields above the board they show. Any ideas ? John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant Sent: Tuesday, May 22, 2007 10:51 AM To: arslist@ARSLIST.ORG Subject: Re: AR Email Can't connect error?-FIXED Thanks, The Remedy Application Service password worked and is now connecting. Welton __20060125___This posting was submitted with HTML in it___ __20060125___This
Re: Flashboards not cooperating.--- Remedy RANT ---
John, Since it seems that in the User tool the FlashBoards field is always being placed on top of your fields have you tried something like putting the Flashboards field in a tab and having your fields outside of the tab on the main page? Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Thursday, May 24, 2007 8:36 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating.--- Remedy RANT --- Sure, I wish I could help more with this one. What it sounds like is that there is a difference in how the view/trim fields are rendered between the admin and user tool. The best advice I can give in a case like this is to seek an alternate approach to accomplish the task at hand. What kind of labels are you looking to put on the fb? vertical/horizontal axis labels, legend labels, chart title, etc.? Fb should be able to accomodate these things natively without requiring the use of trim fields. If you group based on 2 values in your fb variable, individual chart titles are introduced, but your range of available chart types is narrowed down as well. Axton Grams On 5/24/07, Mosco, John D. [EMAIL PROTECTED] wrote: AXTON, Thank you for taking the time to respond to my issue. However, a simple difference between remedy admin and user does not solve my problem. If I cant put labels on flashboards then why use them at all. If anyone has any idea how to fix this I would appreciate the assistance, all I have gotten so far is the usual remedy level 2 troubleshooting which while helpful is stuff I already kinda (with humility I speaketh) know. If we have this many problems with change, I really am concerned about moving forward with the large BMC Purchase that we are looking into. I cant get simple answers to simple problems, I never had these problems with Altiris !! Ok, I am ranting sorry...but it's Friday so humor is allowed... John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 22, 2007 12:29 PM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating. Might just be a limitation or difference in the way view fields are rendered in the client versus admin tool. I've seen the same thing before. In the flashboard object, do you have an advanced properties tab? If so, you can set some finer grained properties on the display properties, major/minor tick marks and lines, x/y axis label font size, color of the lines within the chart, etc. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: I want to use vertical, horizontal lines and text boxes (im in version 6.x). I don't understand it if I pull the fields above the flashboard it shows, and I have already brought to front. It displays correctly in Admin but not in user. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 22, 2007 11:00 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating. What were you able to do with the text fields that you couldn't do with the flashboards axis labels? In 7.x (maybe for earlier versions), you can set the font type, size, style, etc for any of the text labels within the fb. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: ** All, Have a flashboard that I built using bar graph to display certain variables of types of tickets. After building the flashboard I created text fields on top of it so I could label the bars and areas better. They display in remedy admin but not in user. Permissions are correct Views are correct It's brought to front, and yet it is sitting behind the flashboard, if I move the fields above the board they show. Any ideas ? John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold
Re: Flashboards not cooperating.--- Remedy RANT ---
Yeah, that may be what I have to do, thanks, it just irritates me that I cannot do simple things I want to. Thanks Fred, John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, May 24, 2007 10:09 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating.--- Remedy RANT --- John, Since it seems that in the User tool the FlashBoards field is always being placed on top of your fields have you tried something like putting the Flashboards field in a tab and having your fields outside of the tab on the main page? Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Thursday, May 24, 2007 8:36 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating.--- Remedy RANT --- Sure, I wish I could help more with this one. What it sounds like is that there is a difference in how the view/trim fields are rendered between the admin and user tool. The best advice I can give in a case like this is to seek an alternate approach to accomplish the task at hand. What kind of labels are you looking to put on the fb? vertical/horizontal axis labels, legend labels, chart title, etc.? Fb should be able to accomodate these things natively without requiring the use of trim fields. If you group based on 2 values in your fb variable, individual chart titles are introduced, but your range of available chart types is narrowed down as well. Axton Grams On 5/24/07, Mosco, John D. [EMAIL PROTECTED] wrote: AXTON, Thank you for taking the time to respond to my issue. However, a simple difference between remedy admin and user does not solve my problem. If I cant put labels on flashboards then why use them at all. If anyone has any idea how to fix this I would appreciate the assistance, all I have gotten so far is the usual remedy level 2 troubleshooting which while helpful is stuff I already kinda (with humility I speaketh) know. If we have this many problems with change, I really am concerned about moving forward with the large BMC Purchase that we are looking into. I cant get simple answers to simple problems, I never had these problems with Altiris !! Ok, I am ranting sorry...but it's Friday so humor is allowed... John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 22, 2007 12:29 PM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating. Might just be a limitation or difference in the way view fields are rendered in the client versus admin tool. I've seen the same thing before. In the flashboard object, do you have an advanced properties tab? If so, you can set some finer grained properties on the display properties, major/minor tick marks and lines, x/y axis label font size, color of the lines within the chart, etc. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: I want to use vertical, horizontal lines and text boxes (im in version 6.x). I don't understand it if I pull the fields above the flashboard it shows, and I have already brought to front. It displays correctly in Admin but not in user. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 22, 2007 11:00 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating. What were you able to do with the text fields that you couldn't do with the flashboards axis labels? In 7.x (maybe for earlier versions), you can set the font type, size, style, etc for any of the text labels within the fb. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: ** All, Have a flashboard that I built using bar graph to display certain
OT:RE: Flashboards not cooperating.--- Remedy RANT ---
John, Just offering this up as it may be helpful with some of the decisions you make today: It's not yet Friday. (Though you may be prepping for a 4-day Memorial Day weekend and today may very well be the end of your week, it ain't Friday just the same). Scott Parrish IT Prophets, LLC (770) 653-5203 http://www.itprophets.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mosco, John D. Sent: Thursday, May 24, 2007 8:10 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating.--- Remedy RANT --- AXTON, Thank you for taking the time to respond to my issue. However, a simple difference between remedy admin and user does not solve my problem. If I cant put labels on flashboards then why use them at all. If anyone has any idea how to fix this I would appreciate the assistance, all I have gotten so far is the usual remedy level 2 troubleshooting which while helpful is stuff I already kinda (with humility I speaketh) know. If we have this many problems with change, I really am concerned about moving forward with the large BMC Purchase that we are looking into. I cant get simple answers to simple problems, I never had these problems with Altiris !! Ok, I am ranting sorry...but it's Friday so humor is allowed... John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 22, 2007 12:29 PM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating. Might just be a limitation or difference in the way view fields are rendered in the client versus admin tool. I've seen the same thing before. In the flashboard object, do you have an advanced properties tab? If so, you can set some finer grained properties on the display properties, major/minor tick marks and lines, x/y axis label font size, color of the lines within the chart, etc. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: I want to use vertical, horizontal lines and text boxes (im in version 6.x). I don't understand it if I pull the fields above the flashboard it shows, and I have already brought to front. It displays correctly in Admin but not in user. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 22, 2007 11:00 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating. What were you able to do with the text fields that you couldn't do with the flashboards axis labels? In 7.x (maybe for earlier versions), you can set the font type, size, style, etc for any of the text labels within the fb. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: ** All, Have a flashboard that I built using bar graph to display certain variables of types of tickets. After building the flashboard I created text fields on top of it so I could label the bars and areas better. They display in remedy admin but not in user. Permissions are correct Views are correct It's brought to front, and yet it is sitting behind the flashboard, if I move the fields above the board they show. Any ideas ? John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant Sent: Tuesday, May 22, 2007 10:51 AM To: arslist@ARSLIST.ORG Subject: Re: AR Email Can't connect error?-FIXED Thanks, The Remedy Application Service password worked and is now connecting. Welton __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___
Re: Flashboards not cooperating.
All, I still have no answer on this. I built a flashboard with bar graphs, then used text fields and viertical lines to make it clear to read. They all appear to be behind the flashboard in Remedy User (6.X) but they are 'brought to front' in remedy admin. Any body know how to fix this ??? Thanks, John -Original Message- From: Mosco, John D. Sent: Tuesday, May 22, 2007 12:22 PM To: 'arslist@ARSLIST.ORG' Subject: RE: Flashboards not cooperating. I want to use vertical, horizontal lines and text boxes (im in version 6.x). I don't understand it if I pull the fields above the flashboard it shows, and I have already brought to front. It displays correctly in Admin but not in user. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 22, 2007 11:00 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating. What were you able to do with the text fields that you couldn't do with the flashboards axis labels? In 7.x (maybe for earlier versions), you can set the font type, size, style, etc for any of the text labels within the fb. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: ** All, Have a flashboard that I built using bar graph to display certain variables of types of tickets. After building the flashboard I created text fields on top of it so I could label the bars and areas better. They display in remedy admin but not in user. Permissions are correct Views are correct It's brought to front, and yet it is sitting behind the flashboard, if I move the fields above the board they show. Any ideas ? John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant Sent: Tuesday, May 22, 2007 10:51 AM To: arslist@ARSLIST.ORG Subject: Re: AR Email Can't connect error?-FIXED Thanks, The Remedy Application Service password worked and is now connecting. Welton __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Flashboards not cooperating.
All, Have a flashboard that I built using bar graph to display certain variables of types of tickets. After building the flashboard I created text fields on top of it so I could label the bars and areas better. They display in remedy admin but not in user. 1. Permissions are correct 2. Views are correct 3. It's brought to front, and yet it is sitting behind the flashboard, if I move the fields above the board they show. Any ideas ? John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant Sent: Tuesday, May 22, 2007 10:51 AM To: arslist@ARSLIST.ORG Subject: Re: AR Email Can't connect error?-FIXED Thanks, The Remedy Application Service password worked and is now connecting. Welton __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Flashboards not cooperating.
What were you able to do with the text fields that you couldn't do with the flashboards axis labels? In 7.x (maybe for earlier versions), you can set the font type, size, style, etc for any of the text labels within the fb. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: ** All, Have a flashboard that I built using bar graph to display certain variables of types of tickets. After building the flashboard I created text fields on top of it so I could label the bars and areas better. They display in remedy admin but not in user. Permissions are correct Views are correct It's brought to front, and yet it is sitting behind the flashboard, if I move the fields above the board they show. Any ideas ? John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant Sent: Tuesday, May 22, 2007 10:51 AM To: arslist@ARSLIST.ORG Subject: Re: AR Email Can't connect error?-FIXED Thanks, The Remedy Application Service password worked and is now connecting. Welton __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Flashboards not cooperating.
I want to use vertical, horizontal lines and text boxes (im in version 6.x). I don't understand it if I pull the fields above the flashboard it shows, and I have already brought to front. It displays correctly in Admin but not in user. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 22, 2007 11:00 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating. What were you able to do with the text fields that you couldn't do with the flashboards axis labels? In 7.x (maybe for earlier versions), you can set the font type, size, style, etc for any of the text labels within the fb. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: ** All, Have a flashboard that I built using bar graph to display certain variables of types of tickets. After building the flashboard I created text fields on top of it so I could label the bars and areas better. They display in remedy admin but not in user. Permissions are correct Views are correct It's brought to front, and yet it is sitting behind the flashboard, if I move the fields above the board they show. Any ideas ? John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant Sent: Tuesday, May 22, 2007 10:51 AM To: arslist@ARSLIST.ORG Subject: Re: AR Email Can't connect error?-FIXED Thanks, The Remedy Application Service password worked and is now connecting. Welton __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Flashboards not cooperating.
Might just be a limitation or difference in the way view fields are rendered in the client versus admin tool. I've seen the same thing before. In the flashboard object, do you have an advanced properties tab? If so, you can set some finer grained properties on the display properties, major/minor tick marks and lines, x/y axis label font size, color of the lines within the chart, etc. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: I want to use vertical, horizontal lines and text boxes (im in version 6.x). I don't understand it if I pull the fields above the flashboard it shows, and I have already brought to front. It displays correctly in Admin but not in user. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 22, 2007 11:00 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating. What were you able to do with the text fields that you couldn't do with the flashboards axis labels? In 7.x (maybe for earlier versions), you can set the font type, size, style, etc for any of the text labels within the fb. Axton Grams On 5/22/07, Mosco, John D. [EMAIL PROTECTED] wrote: ** All, Have a flashboard that I built using bar graph to display certain variables of types of tickets. After building the flashboard I created text fields on top of it so I could label the bars and areas better. They display in remedy admin but not in user. Permissions are correct Views are correct It's brought to front, and yet it is sitting behind the flashboard, if I move the fields above the board they show. Any ideas ? John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] Do not withhold good from those who deserve it, when it is in your power to act. Proverbs 3:27 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant Sent: Tuesday, May 22, 2007 10:51 AM To: arslist@ARSLIST.ORG Subject: Re: AR Email Can't connect error?-FIXED Thanks, The Remedy Application Service password worked and is now connecting. Welton __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
