We do not have any special template for Remedy. I think that creating an
special template for Remedy can lead to use a bad practice: Use
technical language on requirements. Requirements must be understood by all
stakeholders. I prefer to use sentences like When pressing this button,
the date will be uptaded, than Create an active link to be fired on
pressing the button that updates the Date field. What I have is an
internal analysis document that specifies the objects to be modified,
created or deleted.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
http://es-es.facebook.com/pages/SM2-Baleares/158608627954
http://twitter.com/#!/SM2Baleares
http://www.linkedin.com/company/sm2-baleares
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P Por favor, no imprima este mensaje ni sus documentos adjuntos si no es
necesario.
On Mon, Jan 16, 2012 at 23:24, Nathan Aker nathan_a...@mcafee.com wrote:
**
Anyone have any simple, easy to read, yet comprehensive templates for
capturing functional requirements and then detailed design specs for
Remedy? Looking for something flexible enough to handle customizations to
ITSM or new development.
** **
I’ve got some things in my arsenal but none that I consider any better
than mediocre. Anyone interested in sharing with the group? Thanks. Nate.
** **
*Nathan Aker*
ITSM Solution Architect
*McAfee, Inc.*
5000 Headquarters Drive
Plano, TX 75024
*Web:*www.mcafee.comhttp://internal.nai.com/division/marketing/BrandMarketing/templates/www.mcafee.com
** **
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** **
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