Mark,
Yes, the query is a standard advanced search format, the only difference is
the field names will be the db names, not the labels if the fields
On Mar 25, 2014 7:30 PM, Brittain, Mark mbritt...@navisite.com wrote:
**
Hi All,
Never had to do this before and can find anything in the documentation. I
have a requirement to use a web service to get a list of Incidents. In the
OTB HPD_IncidentInterface_WS Get Operation HelpDesk_QueryList_Service the
input mapping is
Qualification
startRecord
maxList
My question is about the syntax of the Qualification. If I do an Advanced
Search in the client or browser it would look like this
('Create Date' = 3/24/2014 AND 'Create Date' = 3/25/2014)
Is the syntax the same or do I need to put something around it like quotes
or some character to encapsulate the query? Aldo if someone can point me to
some documentation that would be awesome.
ARS 7.6.04
ITSM 7.6.04
Thanks
Mark
*Mark Brittain*
Sr. OSD Systems Engineer
ITILv3 Foundation, Continual Service Improvement
*NaviSite, Inc. - A Time Warner Cable Company*
mbritt...@navisite.com
Office: 315.634.9337
Mobile: 315.882.5360
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