Re: Global fields are not passing the data from one form to other - RESOLVED
Turns out it is a change with SP5 and how the Mid Tier handles the Global fields from now on. Either we force Flash on all our users or we change our code. We've decided to change our code. Thank you, Pascale Sterrett jason.mil...@gmail.com Sent by: arslist@ARSLIST.ORG 11/07/2013 09:27 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Global fields are not passing the data from one form to other ** Global fields are stored in cookies when using Mid Tier where as it is native functionality in WUT so it is not surprising it works in WUT. Did something change in the server infrastructure where cookies might not be allowed from MT any more? Did the URL change at all that might affect trust settings? Load balancer? Of course the MT cache has been flushed and local browser cache has been cleared to rule AR code that might be confused as a mix of versions? Jason On Tue, Nov 5, 2013 at 3:47 PM, karun R karunakar.rou...@daimler.com wrote: Hello All, Hello All, We have upgraded our AR System environment from from 7.5 patch 7 to 7.6.04 SP5. After upgrading we have noticed that the global fields in one of our application are not passing the data from one form to the other. Our Production environment is still on 7.5 patch 7 and is working fine. This application is completely web so i wanted to confirm this is certainly happening in web..I don't have an easy way to test this in thick client but found not happening with thick client. AR Server O/S: Windows 2003 Server Mid Tier Server O/S : AIX Web App server : Websphere8 ARS version : 7.6.04 SP5 Anybody see or heard of this issue. Any information would be greatly appreciated. Thanks Regards Karun R ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Global fields are not passing the data from one form to other - RESOLVED
What? Global field now require Flash? I thought BMC was moving away from the need for Flash not increasing it. I hope there a misunderstanding somewhere along the lines. On Fri, Nov 8, 2013 at 8:15 AM, pascale.sterr...@daimler.com wrote: Turns out it is a change with SP5 and how the Mid Tier handles the Global fields from now on. Either we force Flash on all our users or we change our code. We've decided to change our code. Thank you, Pascale Sterrett jason.mil...@gmail.com Sent by: arslist@ARSLIST.ORG 11/07/2013 09:27 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Global fields are not passing the data from one form to other ** Global fields are stored in cookies when using Mid Tier where as it is native functionality in WUT so it is not surprising it works in WUT. Did something change in the server infrastructure where cookies might not be allowed from MT any more? Did the URL change at all that might affect trust settings? Load balancer? Of course the MT cache has been flushed and local browser cache has been cleared to rule AR code that might be confused as a mix of versions? Jason On Tue, Nov 5, 2013 at 3:47 PM, karun R karunakar.rou...@daimler.com wrote: Hello All, Hello All, We have upgraded our AR System environment from from 7.5 patch 7 to 7.6.04 SP5. After upgrading we have noticed that the global fields in one of our application are not passing the data from one form to the other. Our Production environment is still on 7.5 patch 7 and is working fine. This application is completely web so i wanted to confirm this is certainly happening in web..I don't have an easy way to test this in thick client but found not happening with thick client. AR Server O/S: Windows 2003 Server Mid Tier Server O/S : AIX Web App server : Websphere8 ARS version : 7.6.04 SP5 Anybody see or heard of this issue. Any information would be greatly appreciated. Thanks Regards Karun R ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Global fields are not passing the data from one form to other - RESOLVED
That sounds like a major oops in SP5 as I think that conflicts with what Doug said back in August Pascale, I don't remember what browser you said you were using. Also are you using ITSM or is this all custom? If it is custom, did you turn off Flash in Mid-Tier? You can disable the Flash UI rendering in your Mid Tier config.properties file Set these lines to False: arsystem.flash.detect_flashplayer=true arsystem.flash.enable_ui_rendering=true Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pascale.sterrett Sent: Friday, November 08, 2013 10:15 AM To: arslist@ARSLIST.ORG Subject: Re: Global fields are not passing the data from one form to other - RESOLVED Turns out it is a change with SP5 and how the Mid Tier handles the Global fields from now on. Either we force Flash on all our users or we change our code. We've decided to change our code. Thank you, Pascale Sterrett -Original Message- Sent by: arslist@ARSLIST.ORG Sent: 11/07/2013 09:27 AM To: arslist@ARSLIST.ORG Subject: Re: Global fields are not passing the data from one form to other ** Global fields are stored in cookies when using Mid Tier where as it is native functionality in WUT so it is not surprising it works in WUT. Did something change in the server infrastructure where cookies might not be allowed from MT any more? Did the URL change at all that might affect trust settings? Load balancer? Of course the MT cache has been flushed and local browser cache has been cleared to rule AR code that might be confused as a mix of versions? Jason -Original Message- On Tue, Nov 5, 2013 at 3:47 PM, karun R Hello All, We have upgraded our AR System environment from from 7.5 patch 7 to 7.6.04 SP5. After upgrading we have noticed that the global fields in one of our application are not passing the data from one form to the other. Our Production environment is still on 7.5 patch 7 and is working fine. This application is completely web so i wanted to confirm this is certainly happening in web..I don't have an easy way to test this in thick client but found not happening with thick client. AR Server O/S: Windows 2003 Server Mid Tier Server O/S : AIX Web App server : Websphere8 ARS version : 7.6.04 SP5 Anybody see or heard of this issue. Any information would be greatly appreciated. Thanks Regards Karun R ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Global fields are not passing the data from one form to other - RESOLVED
We are on IE8 Now I am not the one that was talking to support so it may have been some interpretation issue so I am going with was told to me: SP5 Mid Tier global field management was changed to be in-line with MT 8.1 Our options are/were #1 upgrade your Mid Tier to 8.1 to fix your issues with Global fields not being passed properly from forms to forms #2 Have all our users have Flash installed not an option #3 change our code so that we pass the value in each open window action instead of relying on the global field. I opted for option #3 as I have not time to run another set of test on all my mid tier for 8.1 and get all the appropriate approvals and all the red tapes required here for such an infrastructure change. Thank you, Pascale Sterrett Kenavo ar wech all frederick.w.gro...@xo.com Sent by: arslist@ARSLIST.ORG 11/08/2013 09:08 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Global fields are not passing the data from one form to other - RESOLVED That sounds like a major oops in SP5 as I think that conflicts with what Doug said back in August Pascale, I don't remember what browser you said you were using. Also are you using ITSM or is this all custom? If it is custom, did you turn off Flash in Mid-Tier? You can disable the Flash UI rendering in your Mid Tier config.properties file Set these lines to False: arsystem.flash.detect_flashplayer=true arsystem.flash.enable_ui_rendering=true Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pascale.sterrett Sent: Friday, November 08, 2013 10:15 AM To: arslist@ARSLIST.ORG Subject: Re: Global fields are not passing the data from one form to other - RESOLVED Turns out it is a change with SP5 and how the Mid Tier handles the Global fields from now on. Either we force Flash on all our users or we change our code. We've decided to change our code. Thank you, Pascale Sterrett -Original Message- Sent by: arslist@ARSLIST.ORG Sent: 11/07/2013 09:27 AM To: arslist@ARSLIST.ORG Subject: Re: Global fields are not passing the data from one form to other ** Global fields are stored in cookies when using Mid Tier where as it is native functionality in WUT so it is not surprising it works in WUT. Did something change in the server infrastructure where cookies might not be allowed from MT any more? Did the URL change at all that might affect trust settings? Load balancer? Of course the MT cache has been flushed and local browser cache has been cleared to rule AR code that might be confused as a mix of versions? Jason -Original Message- On Tue, Nov 5, 2013 at 3:47 PM, karun R Hello All, We have upgraded our AR System environment from from 7.5 patch 7 to 7.6.04 SP5. After upgrading we have noticed that the global fields in one of our application are not passing the data from one form to the other. Our Production environment is still on 7.5 patch 7 and is working fine. This application is completely web so i wanted to confirm this is certainly happening in web..I don't have an easy way to test this in thick client but found not happening with thick client. AR Server O/S: Windows 2003 Server Mid Tier Server O/S : AIX Web App server : Websphere8 ARS version : 7.6.04 SP5 Anybody see or heard of this issue. Any information would be greatly appreciated. Thanks Regards Karun R ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Global fields are not passing the data from one form to other - RESOLVED
Fred, We'll give a try on that config change Crossing our fingers! Kenavo ar wech all frederick.w.gro...@xo.com Sent by: arslist@ARSLIST.ORG 11/08/2013 09:08 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Global fields are not passing the data from one form to other - RESOLVED That sounds like a major oops in SP5 as I think that conflicts with what Doug said back in August Pascale, I don't remember what browser you said you were using. Also are you using ITSM or is this all custom? If it is custom, did you turn off Flash in Mid-Tier? You can disable the Flash UI rendering in your Mid Tier config.properties file Set these lines to False: arsystem.flash.detect_flashplayer=true arsystem.flash.enable_ui_rendering=true Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pascale.sterrett Sent: Friday, November 08, 2013 10:15 AM To: arslist@ARSLIST.ORG Subject: Re: Global fields are not passing the data from one form to other - RESOLVED Turns out it is a change with SP5 and how the Mid Tier handles the Global fields from now on. Either we force Flash on all our users or we change our code. We've decided to change our code. Thank you, Pascale Sterrett -Original Message- Sent by: arslist@ARSLIST.ORG Sent: 11/07/2013 09:27 AM To: arslist@ARSLIST.ORG Subject: Re: Global fields are not passing the data from one form to other ** Global fields are stored in cookies when using Mid Tier where as it is native functionality in WUT so it is not surprising it works in WUT. Did something change in the server infrastructure where cookies might not be allowed from MT any more? Did the URL change at all that might affect trust settings? Load balancer? Of course the MT cache has been flushed and local browser cache has been cleared to rule AR code that might be confused as a mix of versions? Jason -Original Message- On Tue, Nov 5, 2013 at 3:47 PM, karun R Hello All, We have upgraded our AR System environment from from 7.5 patch 7 to 7.6.04 SP5. After upgrading we have noticed that the global fields in one of our application are not passing the data from one form to the other. Our Production environment is still on 7.5 patch 7 and is working fine. This application is completely web so i wanted to confirm this is certainly happening in web..I don't have an easy way to test this in thick client but found not happening with thick client. AR Server O/S: Windows 2003 Server Mid Tier Server O/S : AIX Web App server : Websphere8 ARS version : 7.6.04 SP5 Anybody see or heard of this issue. Any information would be greatly appreciated. Thanks Regards Karun R ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Global fields are not passing the data from one form to other - RESOLVED
Fred, We are 100% custom. We set the Mid Tier to in our QA environment to test (hoping it would work) arsystem.flash.detect_flashplayer=false arsystem.flash.enable_ui_rendering=false And it is still not working properly. So back to changing the code in dev Thank you, Pascale Sterrett Kenavo ar wech all frederick.w.gro...@xo.com Sent by: arslist@ARSLIST.ORG 11/08/2013 09:08 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Global fields are not passing the data from one form to other - RESOLVED That sounds like a major oops in SP5 as I think that conflicts with what Doug said back in August Pascale, I don't remember what browser you said you were using. Also are you using ITSM or is this all custom? If it is custom, did you turn off Flash in Mid-Tier? You can disable the Flash UI rendering in your Mid Tier config.properties file Set these lines to False: arsystem.flash.detect_flashplayer=true arsystem.flash.enable_ui_rendering=true Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pascale.sterrett Sent: Friday, November 08, 2013 10:15 AM To: arslist@ARSLIST.ORG Subject: Re: Global fields are not passing the data from one form to other - RESOLVED Turns out it is a change with SP5 and how the Mid Tier handles the Global fields from now on. Either we force Flash on all our users or we change our code. We've decided to change our code. Thank you, Pascale Sterrett -Original Message- Sent by: arslist@ARSLIST.ORG Sent: 11/07/2013 09:27 AM To: arslist@ARSLIST.ORG Subject: Re: Global fields are not passing the data from one form to other ** Global fields are stored in cookies when using Mid Tier where as it is native functionality in WUT so it is not surprising it works in WUT. Did something change in the server infrastructure where cookies might not be allowed from MT any more? Did the URL change at all that might affect trust settings? Load balancer? Of course the MT cache has been flushed and local browser cache has been cleared to rule AR code that might be confused as a mix of versions? Jason -Original Message- On Tue, Nov 5, 2013 at 3:47 PM, karun R Hello All, We have upgraded our AR System environment from from 7.5 patch 7 to 7.6.04 SP5. After upgrading we have noticed that the global fields in one of our application are not passing the data from one form to the other. Our Production environment is still on 7.5 patch 7 and is working fine. This application is completely web so i wanted to confirm this is certainly happening in web..I don't have an easy way to test this in thick client but found not happening with thick client. AR Server O/S: Windows 2003 Server Mid Tier Server O/S : AIX Web App server : Websphere8 ARS version : 7.6.04 SP5 Anybody see or heard of this issue. Any information would be greatly appreciated. Thanks Regards Karun R ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Global fields are not passing the data from one form to other - RESOLVED
Why are they using Flash cookies instead of HTML5 local storage? The use of Flash in Mid Tier does little to improve performance, which is one of the biggest complaints. http://caniuse.com/namevalue-storage John -- JSS SSO Plugin for BMC products http://www.javasystemsolutions.com/jss/ssoplugin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
