How Application-Bus-Time-Add will work in BMC remedy

2013-12-16 Thread vidyasagar kommu
Hi All,

We are working completely customized BMC remedy application 5.1 version.
I have found one filter which is firing on Submit Mode .
In that filter setfield action Exact code is below
 'Target Date'=$PROCESS$ Application-Bus-Time-Add $TIMESTAMP$
$Target Delivery Lead Time$ 4 $Global Country$

Target Date and Global Country field is present in my form .

Could you please explain paramaters of above syntax ,how the Target
Date field value will set ?
 what does mean by 4?

This is very urgent please reply ASAP.

Thanks
Sagar

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: How Application-Bus-Time-Add will work in BMC remedy

2013-12-16 Thread David Durling
Sagar,

Check out using Business Time functionality in the docs - don't know if this 
has changed since 5.1, but even newer docs should give you an idea.

David

David Durling
University of Georgia
 

 -Original Message-
 From: Action Request System discussion list(ARSList)
 [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu
 Sent: Monday, December 16, 2013 4:37 AM
 To: arslist@ARSLIST.ORG
 Subject: How Application-Bus-Time-Add will work in BMC remedy
 
 Hi All,
 
 We are working completely customized BMC remedy application 5.1 version.
 I have found one filter which is firing on Submit Mode .
 In that filter setfield action Exact code is below  'Target Date'=$PROCESS$
 Application-Bus-Time-Add $TIMESTAMP$
 $Target Delivery Lead Time$ 4 $Global Country$
 
 Target Date and Global Country field is present in my form .
 
 Could you please explain paramaters of above syntax ,how the Target Date
 field value will set ?
  what does mean by 4?
 
 This is very urgent please reply ASAP.
 
 Thanks
 Sagar
 
 __
 _
 UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the
 Answers Are, and have been for 20 years

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: How Application-Bus-Time-Add will work in BMC remedy

2013-12-16 Thread Brittain, Mark
$Target Delivery Lead Time$ is the tag on the Business Hours form and $Global 
Country$ is the ag on the Business Holiday form (or the other way around) The 
business time parameters will be found there. The 4 translates to days.  1= 
seconds, 2 = minutes, 3 = hours, 4 = days

Mark

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
Sent: Monday, December 16, 2013 8:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: How Application-Bus-Time-Add will work in BMC remedy

Sagar,

Check out using Business Time functionality in the docs - don't know if this 
has changed since 5.1, but even newer docs should give you an idea.

David

David Durling
University of Georgia


 -Original Message-
 From: Action Request System discussion list(ARSList)
 [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu
 Sent: Monday, December 16, 2013 4:37 AM
 To: arslist@ARSLIST.ORG
 Subject: How Application-Bus-Time-Add will work in BMC remedy

 Hi All,

 We are working completely customized BMC remedy application 5.1 version.
 I have found one filter which is firing on Submit Mode .
 In that filter setfield action Exact code is below  'Target
 Date'=$PROCESS$ Application-Bus-Time-Add $TIMESTAMP$
 $Target Delivery Lead Time$ 4 $Global Country$

 Target Date and Global Country field is present in my form .

 Could you please explain paramaters of above syntax ,how the Target
 Date field value will set ?
  what does mean by 4?

 This is very urgent please reply ASAP.

 Thanks
 Sagar

 __
 _
 UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the
 Answers Are, and have been for 20 years

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers 
Are, and have been for 20 years

This E-mail and any of its attachments may contain Time Warner Cable 
proprietary information, which is privileged, confidential, or subject to 
copyright belonging to Time Warner Cable. This E-mail is intended solely for 
the use of the individual or entity to which it is addressed. If you are not 
the intended recipient of this E-mail, you are hereby notified that any 
dissemination, distribution, copying, or action taken in relation to the 
contents of and attachments to this E-mail is strictly prohibited and may be 
unlawful. If you have received this E-mail in error, please notify the sender 
immediately and permanently delete the original and any copy of this E-mail and 
any printout.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


OT: How Application-Bus-Time-Add will work in BMC remedy

2013-12-16 Thread Pierson, Shawn
Am I the only one who thinks of the Flight of the Conchords' song Business 
Time any time Remedy's business time functionality is mentioned?  Right now in 
my mind I hear the chorus, It's business...it's business time... over and 
over again.

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
Sent: Monday, December 16, 2013 7:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: How Application-Bus-Time-Add will work in BMC remedy

Sagar,

Check out using Business Time functionality in the docs - don't know if this 
has changed since 5.1, but even newer docs should give you an idea.

David

David Durling
University of Georgia


 -Original Message-
 From: Action Request System discussion list(ARSList)
 [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu
 Sent: Monday, December 16, 2013 4:37 AM
 To: arslist@ARSLIST.ORG
 Subject: How Application-Bus-Time-Add will work in BMC remedy

 Hi All,

 We are working completely customized BMC remedy application 5.1 version.
 I have found one filter which is firing on Submit Mode .
 In that filter setfield action Exact code is below  'Target
 Date'=$PROCESS$ Application-Bus-Time-Add $TIMESTAMP$
 $Target Delivery Lead Time$ 4 $Global Country$

 Target Date and Global Country field is present in my form .

 Could you please explain paramaters of above syntax ,how the Target
 Date field value will set ?
  what does mean by 4?

 This is very urgent please reply ASAP.

 Thanks
 Sagar

 __
 _
 UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the
 Answers Are, and have been for 20 years

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers 
Are, and have been for 20 years

Private and confidential as detailed here: 
http://www.energytransfer.com/mail_disclaimer.aspx .  If you cannot access the 
link, please e-mail sender.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: How Application-Bus-Time-Add will work in BMC remedy

2013-12-16 Thread Das, Anusha (non-US)
Also, make sure your first date variable (the one that says $TIMESTAMP$) in 
the original email is in the EPOCH numerical values. You can get this by 
setting your date into any integer field. Otherwise the result will be 
incorrect. 

Thanks, 
Anusha Das
NRC-ITISS Remedy Developer
ITIL V3 Foundations
Dell | Services, Federal Government
Office +1 240.406.9864
anusha_...@federal.dell.com or anusha@nrc.gov 


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Monday, December 16, 2013 9:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: How Application-Bus-Time-Add will work in BMC remedy

$Target Delivery Lead Time$ is the tag on the Business Hours form and $Global 
Country$ is the ag on the Business Holiday form (or the other way around) The 
business time parameters will be found there. The 4 translates to days.  1= 
seconds, 2 = minutes, 3 = hours, 4 = days

Mark

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
Sent: Monday, December 16, 2013 8:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: How Application-Bus-Time-Add will work in BMC remedy

Sagar,

Check out using Business Time functionality in the docs - don't know if this 
has changed since 5.1, but even newer docs should give you an idea.

David

David Durling
University of Georgia


 -Original Message-
 From: Action Request System discussion list(ARSList) 
 [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu
 Sent: Monday, December 16, 2013 4:37 AM
 To: arslist@ARSLIST.ORG
 Subject: How Application-Bus-Time-Add will work in BMC remedy

 Hi All,

 We are working completely customized BMC remedy application 5.1 version.
 I have found one filter which is firing on Submit Mode .
 In that filter setfield action Exact code is below  'Target 
 Date'=$PROCESS$ Application-Bus-Time-Add $TIMESTAMP$
 $Target Delivery Lead Time$ 4 $Global Country$

 Target Date and Global Country field is present in my form .

 Could you please explain paramaters of above syntax ,how the Target 
 Date field value will set ?
  what does mean by 4?

 This is very urgent please reply ASAP.

 Thanks
 Sagar

 __
 _
 UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the 
 Answers Are, and have been for 20 years

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers 
Are, and have been for 20 years

This E-mail and any of its attachments may contain Time Warner Cable 
proprietary information, which is privileged, confidential, or subject to 
copyright belonging to Time Warner Cable. This E-mail is intended solely for 
the use of the individual or entity to which it is addressed. If you are not 
the intended recipient of this E-mail, you are hereby notified that any 
dissemination, distribution, copying, or action taken in relation to the 
contents of and attachments to this E-mail is strictly prohibited and may be 
unlawful. If you have received this E-mail in error, please notify the sender 
immediately and permanently delete the original and any copy of this E-mail and 
any printout.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers 
Are, and have been for 20 years

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years