Re: How to force Notifications include Diary Field with Newest First
You could use your perl script to format the diary just when you send the noticifation. -- Jarl On 10/27/06, Geoff Endresen <[EMAIL PROTECTED]> wrote: Rick, That's what our perl script does. I thought there might be a better way. Thanks, -Geoff -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick cook Sent: Thursday, October 26, 2006 12:39 PM To: arslist@ARSLIST.ORG Subject: Re: How to force Notifications include Diary Field with Newest First I don't know of one. I wouldn't think there would be one in ARS, since the notifications are grabbing the data from the DB directly, where it is sorted in the order of entry - earliest first. My advice would be to re-sort the data in the DB, and return that sorted data from there. Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Geoff Endresen Sent: Thursday, October 26, 2006 11:16 AM To: arslist@ARSLIST.ORG Subject: How to force Notifications include Diary Field with Newest First Listers, I know there is a way to display diary fields latest first in the Windows Client I have a perl script that can reverse the diary that's used for our email notifications. But, is there a way to have notifications include a diary field with default of latest first? Thanks, -Geoff Endresen "Trying to fix more that I break, one ticket at a time" ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: How to force Notifications include Diary Field with Newest First
Rick, That's what our perl script does. I thought there might be a better way. Thanks, -Geoff -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick cook Sent: Thursday, October 26, 2006 12:39 PM To: arslist@ARSLIST.ORG Subject: Re: How to force Notifications include Diary Field with Newest First I don't know of one. I wouldn't think there would be one in ARS, since the notifications are grabbing the data from the DB directly, where it is sorted in the order of entry - earliest first. My advice would be to re-sort the data in the DB, and return that sorted data from there. Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Geoff Endresen Sent: Thursday, October 26, 2006 11:16 AM To: arslist@ARSLIST.ORG Subject: How to force Notifications include Diary Field with Newest First Listers, I know there is a way to display diary fields latest first in the Windows Client I have a perl script that can reverse the diary that's used for our email notifications. But, is there a way to have notifications include a diary field with default of latest first? Thanks, -Geoff Endresen "Trying to fix more that I break, one ticket at a time" ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: How to force Notifications include Diary Field with Newest First
I don't know of one. I wouldn't think there would be one in ARS, since the notifications are grabbing the data from the DB directly, where it is sorted in the order of entry - earliest first. My advice would be to re-sort the data in the DB, and return that sorted data from there. Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Geoff Endresen Sent: Thursday, October 26, 2006 11:16 AM To: arslist@ARSLIST.ORG Subject: How to force Notifications include Diary Field with Newest First Listers, I know there is a way to display diary fields latest first in the Windows Client I have a perl script that can reverse the diary that's used for our email notifications. But, is there a way to have notifications include a diary field with default of latest first? Thanks, -Geoff Endresen "Trying to fix more that I break, one ticket at a time" ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
How to force Notifications include Diary Field with Newest First
Listers, I know there is a way to display diary fields latest first in the Windows Client I have a perl script that can reverse the diary that's used for our email notifications. But, is there a way to have notifications include a diary field with default of latest first? Thanks, -Geoff Endresen "Trying to fix more that I break, one ticket at a time" ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
