Re: ITBM Product Functionality
Hi Sachin, (To copy most of what John Sundberg wrote a day or two ago: I mention Project Remedies' products in this post - move along if you don't like that) (If anybody wants to know more -- call me or email me direct.) Since only one other person responded to your request, please let me answer what I can about ITBM or at least it's PPM module. Unlike my company's ActionProgram Manager Plus (APM Plus), it is not written in the AR System. Interfacing it with various ITSM modules and modifying it to fit your workflow becomes, shall we say, more difficult that it might be. It does not have a critical path method date calculator and does not handle either intra-project dependencies or inter-project dependencies, which means that it doesn't calculate the dates when the task in the plan are supposed to be done. That means no Gantt charts. APM Plus has a robust work template and approval template capability, which can be used all sorts of ways. For example, cyber security projects. Because the ARSystem can create a ticket automatically from a network management system or event management system (and lots of other ways), with our template capability, a whole project plan can be launched automatically at network speed. Since the ITBM is not written with the AR System, it can't do applications like that. I'm not sure what they mean by resource management. In my definition, resource management tells you how busy people are at specific points in time. Because ITBM doesn't calculate the dates when tasks are supposed to be done, if you assign people to tasks, you still don't know how busy they are at specific points in time. Time tracking is not part of the PPM module, but a separate module. This makes it more expensive. I don't know if it manages the whole project life-cycle, i.e. both projects that require sr. management approval and those that do not. You know that approximately 5-10% of the projects require sr. management approval and need to go through a definition and stage-gate approval process, while the other 90-95% of the projects don't. APM Plus handles both. I hope this helps. As another ARSLister wrote, your questions are so wide-ranging, it looks like you are preparing a RFP. If you have more questions about ActionProgram Manager Plus or would like to see a web demo, please do not hesitate to give me a call. Thanks. Stan Feinstein w. 310-230-1722. c. 310-428-5748. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sachin Sent: Tuesday, January 08, 2013 3:04 AM To: arslist@ARSLIST.ORG Subject: ITBM Product Functionality Hello Experts, I have few queries in OOTB ITBM product features. I have gone through ITBM architecture documents, user guides and configuration guides. But, I could not find answers to all my questions. Can you please let me know if following features are available till ITBM 8.0 version? 1) Does demand management module of ITBM able to trace output of request? ( e.g request will turn into program, project,product or ticket)? 2) Does financial management module supports financial planning that can be included in strategic plan? 3) Does ITBM supports provides ability to support various types of financial planning processes: stage gating, ad hoc, annualized budget, organizational modeling? 4) Can ITBM identify relationships between strategic planning, projects, services, tactical activities, and support work? 5) Does PPM module seprates demand from formally approved projects? 6) Does PPM module the ability to rank and score projects based on configurable and custom attributes against resource and financial capacity? 7) Does PPM have the ability to model impact of changing financial and human constraints on project decision making? 8) Does PPM provides the ability to track decisions made at different points in time and to compare current decisions with what was originally approved? 9) Can ITBM modules create and control budget versions to track against revisions to plan? 10) Does ITBM supports top down, bottom up and hybrid approaches to financial planning and budgeting for strategies, projects, products, and services? 11) Does ITBM OOTB provide the ability to directly integrate with corporate financial systems such as ERP and budgeting and planning systems? 12) Does ITBM OOTB supports provides a document repository or integration to document repository like MS Sharepoint? 13) Does ITBM OOTB supports provides ability for project team members to collaborate using message boards, voting and other community environment tools? 14) Does PPM supports support the ability to manage traditional Waterfall project processes and Agile methodology? 15) Does ITBM provides the ability to create multiple baselines against project schedules? 16) Does ITBM allows project managers to review, approve and/or reject
ITBM Product Functionality
Hello Experts, I have few queries in OOTB ITBM product features. I have gone through ITBM architecture documents, user guides and configuration guides. But, I could not find answers to all my questions. Can you please let me know if following features are available till ITBM 8.0 version? 1) Does demand management module of ITBM able to trace output of request? ( e.g request will turn into program, project,product or ticket)? 2) Does financial management module supports financial planning that can be included in strategic plan? 3) Does ITBM supports provides ability to support various types of financial planning processes: stage gating, ad hoc, annualized budget, organizational modeling? 4) Can ITBM identify relationships between strategic planning, projects, services, tactical activities, and support work? 5) Does PPM module seprates demand from formally approved projects? 6) Does PPM module the ability to rank and score projects based on configurable and custom attributes against resource and financial capacity? 7) Does PPM have the ability to model impact of changing financial and human constraints on project decision making? 8) Does PPM provides the ability to track decisions made at different points in time and to compare current decisions with what was originally approved? 9) Can ITBM modules create and control budget versions to track against revisions to plan? 10) Does ITBM supports top down, bottom up and hybrid approaches to financial planning and budgeting for strategies, projects, products, and services? 11) Does ITBM OOTB provide the ability to directly integrate with corporate financial systems such as ERP and budgeting and planning systems? 12) Does ITBM OOTB supports provides a document repository or integration to document repository like MS Sharepoint? 13) Does ITBM OOTB supports provides ability for project team members to collaborate using message boards, voting and other community environment tools? 14) Does PPM supports support the ability to manage traditional Waterfall project processes and Agile methodology? 15) Does ITBM provides the ability to create multiple baselines against project schedules? 16) Does ITBM allows project managers to review, approve and/or reject timesheets partially or entirely? 17) Does ITBM provides mechanism to allow alternate resources to submit timesheets on behalf of the user? 18) Does ITBM provides timesheet approval as an option? 19) Does ITBM prioritize programs, projects, products, and or services against available capacity based on user defined needs? 20) Does ITBM prvodies the ability to analyze capacity versus demand i.e in terms of effort, employees and cost? 21) Does ITBM provide a way to view capacity by dollars and in one location? 22) Does ITBM provides an interactive Gantt chart? 23) Does OOTB reporting supports show graphical representations that are easily integrated with Microsoft Outlook, Excel or PowerPoint and OLAP reporting capability? 24) Does ITBM OOTB provides ability to generate project and portfolio reports showing schedule and cost performance indexes and variance? 25) Does ITBM OOTB provides ability to report on actual, remaining, and at completion costs and hours? 26) Does ITBM OOTB provides ability to compare current schedule (costs and hours) to a baseline along with variance? 27) What are avaialble methods for integration of ITBM with third party tool? 28) Does ITBM provides supports approval functionality around lifecycles and resources via mobile device? 29) Does ITBM supports access to supporting documentation and content libraries via mobile devices? 30) Does ITBM supports the ability to view analytics via an iPad? Thanks. Regards, Sachin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ITBM Product Functionality
I'm certainly no expert on this app, but I've got some experience and can answer some of these. The ones I can answer are below. It looks like you may be verging on an RFI response with the length and depth of some of these questions. If you're looking for some specific expertise in the application talk to the folks at Stonebridge. They have done a great job on our implementation and upgrades and have more hands on implementation knowledge with this app than anyone I've encountered. BMC referred us to them to assist in implementing our environment. 1) Does demand management module of ITBM able to trace output of request? ( e.g request will turn into program, project,product or ticket)? Not sure exactly what you're looking for here, but you can use a request in SRM to create a business case within the Demand Mgt module. If selected they can then be migrated to a project (which could be associated with a program). Change and Release tickets can be associated to a project. 3) Does ITBM supports provides ability to support various types of financial planning processes: stage gating, ad hoc, annualized budget, organizational modeling? Yes, we have numerous project templates to represent our various lifecycles with appropriate gates. 4) Can ITBM identify relationships between strategic planning, projects, services, tactical activities, and support work? Yes, too lengthy of an explanation for here. 5) Does PPM module seprates demand from formally approved projects? If I understand your question correctly, yes. The projects have a status field to represent whether they are active or planned projects within a portfolio. 7) Does PPM have the ability to model impact of changing financial and human constraints on project decision making? In 8.0 yes, not in prior versions. 18) Does ITBM provides timesheet approval as an option? Yes 20) Does ITBM prvodies the ability to analyze capacity versus demand i.e in terms of effort, employees and cost? Yes Nathan Aker ITSM Solution Architect McAfee, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sachin Sent: Tuesday, January 08, 2013 5:04 AM To: arslist@ARSLIST.ORG Subject: ITBM Product Functionality Hello Experts, I have few queries in OOTB ITBM product features. I have gone through ITBM architecture documents, user guides and configuration guides. But, I could not find answers to all my questions. Can you please let me know if following features are available till ITBM 8.0 version? 1) Does demand management module of ITBM able to trace output of request? ( e.g request will turn into program, project,product or ticket)? 2) Does financial management module supports financial planning that can be included in strategic plan? 3) Does ITBM supports provides ability to support various types of financial planning processes: stage gating, ad hoc, annualized budget, organizational modeling? 4) Can ITBM identify relationships between strategic planning, projects, services, tactical activities, and support work? 5) Does PPM module seprates demand from formally approved projects? 6) Does PPM module the ability to rank and score projects based on configurable and custom attributes against resource and financial capacity? 7) Does PPM have the ability to model impact of changing financial and human constraints on project decision making? 8) Does PPM provides the ability to track decisions made at different points in time and to compare current decisions with what was originally approved? 9) Can ITBM modules create and control budget versions to track against revisions to plan? 10) Does ITBM supports top down, bottom up and hybrid approaches to financial planning and budgeting for strategies, projects, products, and services? 11) Does ITBM OOTB provide the ability to directly integrate with corporate financial systems such as ERP and budgeting and planning systems? 12) Does ITBM OOTB supports provides a document repository or integration to document repository like MS Sharepoint? 13) Does ITBM OOTB supports provides ability for project team members to collaborate using message boards, voting and other community environment tools? 14) Does PPM supports support the ability to manage traditional Waterfall project processes and Agile methodology? 15) Does ITBM provides the ability to create multiple baselines against project schedules? 16) Does ITBM allows project managers to review, approve and/or reject timesheets partially or entirely? 17) Does ITBM provides mechanism to allow alternate resources to submit timesheets on behalf of the user? 18) Does ITBM provides timesheet approval as an option? 19) Does ITBM prioritize programs, projects, products, and or services against available capacity based on user defined needs? 20) Does ITBM prvodies the ability to analyze
