You can go ahead with any of ITSM 7604 SP2 or 7604 SP4.
But it is suggested to install SP4 as it a newer release than ITSM 7604 SP2
hence it promises better functionality and contains fixes of all the known
issues of ITSM 7604 SP2.
Regards,
Ripu Daman Bhadoria
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of jayesh panchal
Sent: Monday, November 05, 2012 1:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 7.6.04 SP2 and SP4 installation
** Hi Ziyan,
You can install ITSM 7.6.04 SP2.
we also did same and its working fine.
Regards,
Jayesh
On Mon, Nov 5, 2012 at 12:08 PM, syed Ziyan
mailto:syedziya...@gmail.com>> wrote:
** Hi Members,
We have ARS 7.6.04 sp3 with CMDB 7.6.04 SP3.
Can we install ITSM 7.6.04 SP2 or we need to Install 7.6.04 SP4 ?
Waiting for help..
Thanks
Ziyan
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