Re: LDAP integration - ARDBC Configuration
You are right in your PS notes.. The available list of Vendor Tables you see there are just a subset of actual list of tables you would actually see in a LDAP browser. I am not sure how the plugin populates that subset, but it is not the complete list - not even close according to a LDAP administrators advise to me given in the past. I am not an LDAP administrator, so I wasn't in the position to find out why the ARS AREA plugin cannot see the full list. However, when you manually type in the correct search path, it does display the field or column list of that table. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Tuesday, March 18, 2014 6:21 PM To: arslist@ARSLIST.ORG Subject: Re: LDAP integration - ARDBC Configuration Added here from BMC Communities cross post https://communities.bmc.com/thread/103006 For Outlook groups in AD I don't think I have seen No Children. What I see is a list of records in the member attribute. Also Groups should be ??sub?(objectclass=group) objectclass=inetorgperson is individual people records not groups i.e. ldap://mail.mydomain.com/DC=mail,DC=mydomain,DC=com??sub?(objectclass=group) Fred P.S. I always thought the Available Vendor Tables showed the ones that have been used in other Vendor forms not a list of all possible choices for LDAP. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick S Sent: Monday, March 17, 2014 11:01 PM To: arslist@ARSLIST.ORG Subject: LDAP integration - ARDBC Configuration ** Hi All, I have successfully implemented AREA and it works fine. Requirement: Now I am planning to use ARDBC for retrieving AD information for the employee(s) into Remedy application. Our client requirement is 'Whenever an employee(s) is added to Remedy group in active directory remedy profile need to created automatically', for automatic profile creation I can write using workflows. Issue: The issue here is I am unable to see the employee is listed in the group when I tried connecting to ARDBC 'ARSYS.ARDBC.LDAP' and I am unable to see the syntax like 'ldap://orangina/o=remedy.com??sub?(objectclass=inetorgperson)'. Please find the attached screen shot. I have tried using the ldap.exe utility to find the dn and verified the group it show 'No Children', but When I verified the group in Outlook users were present in that group, Is there any other way to implement this, please help me on this. Regards, Karthick S ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: LDAP integration - ARDBC Configuration
Can you browse the Remedy group using ldap.exe? This should be pretty straight forward. Once you get the search path using any standard ldap browser and are able to browse the Remedy group, copy that search path to create your LDAP Vendor table. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick S Sent: Tuesday, March 18, 2014 12:01 AM To: arslist@ARSLIST.ORG Subject: LDAP integration - ARDBC Configuration ** Hi All, I have successfully implemented AREA and it works fine. Requirement: Now I am planning to use ARDBC for retrieving AD information for the employee(s) into Remedy application. Our client requirement is 'Whenever an employee(s) is added to Remedy group in active directory remedy profile need to created automatically', for automatic profile creation I can write using workflows. Issue: The issue here is I am unable to see the employee is listed in the group when I tried connecting to ARDBC 'ARSYS.ARDBC.LDAP' and I am unable to see the syntax like 'ldap://orangina/o=remedy.com??sub?(objectclass=inetorgperson)'. Please find the attached screen shot. I have tried using the ldap.exe utility to find the dn and verified the group it show 'No Children', but When I verified the group in Outlook users were present in that group, Is there any other way to implement this, please help me on this. Regards, Karthick S ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: LDAP integration - ARDBC Configuration
Added here from BMC Communities cross post https://communities.bmc.com/thread/103006 For Outlook groups in AD I don't think I have seen No Children. What I see is a list of records in the member attribute. Also Groups should be ??sub?(objectclass=group) objectclass=inetorgperson is individual people records not groups i.e. ldap://mail.mydomain.com/DC=mail,DC=mydomain,DC=com??sub?(objectclass=group) Fred P.S. I always thought the Available Vendor Tables showed the ones that have been used in other Vendor forms not a list of all possible choices for LDAP. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick S Sent: Monday, March 17, 2014 11:01 PM To: arslist@ARSLIST.ORG Subject: LDAP integration - ARDBC Configuration ** Hi All, I have successfully implemented AREA and it works fine. Requirement: Now I am planning to use ARDBC for retrieving AD information for the employee(s) into Remedy application. Our client requirement is 'Whenever an employee(s) is added to Remedy group in active directory remedy profile need to created automatically', for automatic profile creation I can write using workflows. Issue: The issue here is I am unable to see the employee is listed in the group when I tried connecting to ARDBC 'ARSYS.ARDBC.LDAP' and I am unable to see the syntax like 'ldap://orangina/o=remedy.com??sub?(objectclass=inetorgperson)'. Please find the attached screen shot. I have tried using the ldap.exe utility to find the dn and verified the group it show 'No Children', but When I verified the group in Outlook users were present in that group, Is there any other way to implement this, please help me on this. Regards, Karthick S ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
