Re: Long shot, but I'll ask anyway

2009-02-06 Thread Easter, David
Perhaps (or perhaps not) an would be option to use the JSR-168 capability of AR 
System which would give you the ability to display a form as a portlet.  While 
not really a "form within a form", it could enable you to create a portal that 
shows multiple forms at the same time...
 
14-Oct-2006 Displaying an AR System Form in a PortletPDF 
<http://www.bmc.com/supportu/documents/56/86/65686/65686.pdf>  
 
This one is definitely web based - which you said you didn't want... but just 
throwing out ideas in case it sparks some other solution for you.
 
-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.



From: Action Request System discussion list(ARSList) on behalf of Mark Lev
Sent: Fri 2/6/2009 11:18 AM
To: arslist@ARSLIST.ORG
Subject: Re: Long shot, but I'll ask anyway



If it didn't require the user reauthenticating, yes that would be an option, 
but I want to display fields, not just graphical.

It would be nice if the data visualization control allowed a form view to be 
selected.  That would solve my problem without me learning a new program 
language so I can display Remedy info in Remedy, in a format that I need to.

BTW, the purpose of this is that the user has to load form, select, load form, 
etc to go around the workflow, data trail.  OR, I have to build customized 
views for each combination.  If I could load a form with in a DV control, or 
likewise, I can have them click, and load all within one form, streamlining 
customizations and user experience.  I guess Frames within a web page is the 
best analogy I can make.

Thanks,
Mark

Mark Lev
Sr. Systems Consultant
703-672-4390
732-859-5827 (cell)
mark@rightstarsystems.com
---
RightStar Systems, Inc.
100 East Street SE, Suite 202
Vienna, VA 22180
USA
---



From: Action Request System discussion list(ARSList) on behalf of Carey Matthew 
Black
Sent: Fri 2/6/2009 2:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: Long shot, but I'll ask anyway



Mark,

Oh.. wait a second... you said "without use of web" hum DFV's
require a Mid-Tier. :(

Ref: Integrating-710.pdf pg114.
"
Mid Tier-based graphing solutions. It provides an efficient way to add
graphical elements (such as flashboards) to AR System forms. This
field provides the following benefits:
"

Sorry... I guess that idea is not an option for you.


One advantage to the DVF's is that they have the users "credentials"
available to them. So I would hope that you could find a way to pass
that to the Mid-Tier to get the form (HTML/Javascript/CSS/etc..) and
pass that back to the ARS client for the run time user.

But it would require a Mid-Tier. Is that an option for you?

--
Carey Matthew Black
BMC Remedy AR System Skilled Professional (BRSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.



On Fri, Feb 6, 2009 at 1:40 PM, Mark Lev  wrote:
> It would be sweet if there was a way to pull up a remedy form in the data 
> visualization control.
>
> I'll keep looking, if anyone else has ideas or knowledge, it would be greatly 
> appreciated.
>
> ARS 7.1
> ITSM 7.0.3
> Windows
> MS SQL
>
> All patched to latest and greatest.
>
> Thanks,
> Mark
>
> 
>
> From: Action Request System discussion list(ARSList) on behalf of Carey 
> Matthew Black
> Sent: Fri 2/6/2009 1:31 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Long shot, but I'll ask anyway
>
>
>
> Mark,
>
> What ARS version?
>
> I think this can be done in ARS v7.1 or higher with a Data
> Visualization. I have not done it, but it seems like it should be
> possible.
>
> --
> Carey Matthew Black
> BMC Remedy AR System Skilled Professional (BRSP)
> ARS = Action Request System(Remedy)
>
> Love, then teach
> Solution = People + Process + Tools
> Fast, Accurate, Cheap Pick two.
>
>
>
> On Fri, Feb 6, 2009 at 11:38 AM, Mark Lev  
> wrote:
>> This is likely something that cannot be done, but what the heck, can't hurt 
>> to ask.
>>
>> Anyone know how to embed a form within a form in the client without use of 
>> web?  Perhaps some API or control or other mechanism exists to do this.
>>
>> An alternative is if someone can

Re: Long shot, but I'll ask anyway

2009-02-06 Thread Mark Lev
If it didn't require the user reauthenticating, yes that would be an option, 
but I want to display fields, not just graphical.
 
It would be nice if the data visualization control allowed a form view to be 
selected.  That would solve my problem without me learning a new program 
language so I can display Remedy info in Remedy, in a format that I need to.
 
BTW, the purpose of this is that the user has to load form, select, load form, 
etc to go around the workflow, data trail.  OR, I have to build customized 
views for each combination.  If I could load a form with in a DV control, or 
likewise, I can have them click, and load all within one form, streamlining 
customizations and user experience.  I guess Frames within a web page is the 
best analogy I can make.

Thanks,
Mark

Mark Lev
Sr. Systems Consultant
703-672-4390
732-859-5827 (cell) 
mark@rightstarsystems.com
---
RightStar Systems, Inc.
100 East Street SE, Suite 202
Vienna, VA 22180
USA
---



From: Action Request System discussion list(ARSList) on behalf of Carey Matthew 
Black
Sent: Fri 2/6/2009 2:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: Long shot, but I'll ask anyway



Mark,

Oh.. wait a second... you said "without use of web" hum DFV's
require a Mid-Tier. :(

Ref: Integrating-710.pdf pg114.
"
Mid Tier-based graphing solutions. It provides an efficient way to add
graphical elements (such as flashboards) to AR System forms. This
field provides the following benefits:
"

Sorry... I guess that idea is not an option for you.


One advantage to the DVF's is that they have the users "credentials"
available to them. So I would hope that you could find a way to pass
that to the Mid-Tier to get the form (HTML/Javascript/CSS/etc..) and
pass that back to the ARS client for the run time user.

But it would require a Mid-Tier. Is that an option for you?

--
Carey Matthew Black
BMC Remedy AR System Skilled Professional (BRSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.



On Fri, Feb 6, 2009 at 1:40 PM, Mark Lev  wrote:
> It would be sweet if there was a way to pull up a remedy form in the data 
> visualization control.
>
> I'll keep looking, if anyone else has ideas or knowledge, it would be greatly 
> appreciated.
>
> ARS 7.1
> ITSM 7.0.3
> Windows
> MS SQL
>
> All patched to latest and greatest.
>
> Thanks,
> Mark
>
> 
>
> From: Action Request System discussion list(ARSList) on behalf of Carey 
> Matthew Black
> Sent: Fri 2/6/2009 1:31 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Long shot, but I'll ask anyway
>
>
>
> Mark,
>
> What ARS version?
>
> I think this can be done in ARS v7.1 or higher with a Data
> Visualization. I have not done it, but it seems like it should be
> possible.
>
> --
> Carey Matthew Black
> BMC Remedy AR System Skilled Professional (BRSP)
> ARS = Action Request System(Remedy)
>
> Love, then teach
> Solution = People + Process + Tools
> Fast, Accurate, Cheap Pick two.
>
>
>
> On Fri, Feb 6, 2009 at 11:38 AM, Mark Lev  
> wrote:
>> This is likely something that cannot be done, but what the heck, can't hurt 
>> to ask.
>>
>> Anyone know how to embed a form within a form in the client without use of 
>> web?  Perhaps some API or control or other mechanism exists to do this.
>>
>> An alternative is if someone can show me how to securely pass authentication 
>> from client to a web view so use doesn't have to reauthenticate, that may 
>> work.  Again, not sure if this can be done...  I need to pass parameters 
>> also, but that should not be as big an obstacle.
>>
>> Thanks,
>> Mark

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Re: Long shot, but I'll ask anyway

2009-02-06 Thread Carey Matthew Black
Mark,

Oh.. wait a second... you said "without use of web" hum DFV's
require a Mid-Tier. :(

Ref: Integrating-710.pdf pg114.
"
Mid Tier-based graphing solutions. It provides an efficient way to add
graphical elements (such as flashboards) to AR System forms. This
field provides the following benefits:
"

Sorry... I guess that idea is not an option for you.


One advantage to the DVF's is that they have the users "credentials"
available to them. So I would hope that you could find a way to pass
that to the Mid-Tier to get the form (HTML/Javascript/CSS/etc..) and
pass that back to the ARS client for the run time user.

But it would require a Mid-Tier. Is that an option for you?

-- 
Carey Matthew Black
BMC Remedy AR System Skilled Professional (BRSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.



On Fri, Feb 6, 2009 at 1:40 PM, Mark Lev  wrote:
> It would be sweet if there was a way to pull up a remedy form in the data 
> visualization control.
>
> I'll keep looking, if anyone else has ideas or knowledge, it would be greatly 
> appreciated.
>
> ARS 7.1
> ITSM 7.0.3
> Windows
> MS SQL
>
> All patched to latest and greatest.
>
> Thanks,
> Mark
>
> 
>
> From: Action Request System discussion list(ARSList) on behalf of Carey 
> Matthew Black
> Sent: Fri 2/6/2009 1:31 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Long shot, but I'll ask anyway
>
>
>
> Mark,
>
> What ARS version?
>
> I think this can be done in ARS v7.1 or higher with a Data
> Visualization. I have not done it, but it seems like it should be
> possible.
>
> --
> Carey Matthew Black
> BMC Remedy AR System Skilled Professional (BRSP)
> ARS = Action Request System(Remedy)
>
> Love, then teach
> Solution = People + Process + Tools
> Fast, Accurate, Cheap Pick two.
>
>
>
> On Fri, Feb 6, 2009 at 11:38 AM, Mark Lev  
> wrote:
>> This is likely something that cannot be done, but what the heck, can't hurt 
>> to ask.
>>
>> Anyone know how to embed a form within a form in the client without use of 
>> web?  Perhaps some API or control or other mechanism exists to do this.
>>
>> An alternative is if someone can show me how to securely pass authentication 
>> from client to a web view so use doesn't have to reauthenticate, that may 
>> work.  Again, not sure if this can be done...  I need to pass parameters 
>> also, but that should not be as big an obstacle.
>>
>> Thanks,
>> Mark

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Re: Long shot, but I'll ask anyway

2009-02-06 Thread VanSickle, James W
What would be really nice is a Template Form Type; a form that you could
setup a look and feel along with core fields that would replicate down
to its related forms.  So if you had a standard banner or certain fields
like a standard navigation bar that should appear on multiple forms, you
add those forms to the template.  When the Template is updated the
changes are reflected instantly through all the other forms.

James Van Sickle
Remedy Developer
Office: 972-409-4902
Mobile: 214-263-9340

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Mark Lev
Sent: Friday, February 06, 2009 12:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: [ARSLIST] Long shot, but I'll ask anyway

It would be sweet if there was a way to pull up a remedy form in the
data visualization control.
 
I'll keep looking, if anyone else has ideas or knowledge, it would be
greatly appreciated.
 
ARS 7.1
ITSM 7.0.3
Windows
MS SQL
 
All patched to latest and greatest.

Thanks,
Mark



From: Action Request System discussion list(ARSList) on behalf of Carey
Matthew Black
Sent: Fri 2/6/2009 1:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Long shot, but I'll ask anyway



Mark,

What ARS version?

I think this can be done in ARS v7.1 or higher with a Data
Visualization. I have not done it, but it seems like it should be
possible.

--
Carey Matthew Black
BMC Remedy AR System Skilled Professional (BRSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.



On Fri, Feb 6, 2009 at 11:38 AM, Mark Lev
 wrote:
> This is likely something that cannot be done, but what the heck, can't
hurt to ask.
>
> Anyone know how to embed a form within a form in the client without
use of web?  Perhaps some API or control or other mechanism exists to do
this.
>
> An alternative is if someone can show me how to securely pass
authentication from client to a web view so use doesn't have to
reauthenticate, that may work.  Again, not sure if this can be done...
I need to pass parameters also, but that should not be as big an
obstacle.
>
> Thanks,
> Mark
>
>
>

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> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
>


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Re: Long shot, but I'll ask anyway

2009-02-06 Thread Kelly Heikkila
You could  write some javascript that fires on load to create an  
IFRAME on the fly pointing to the sub-form.  As it's in the same  
session, it shouldn't ask for re-authentication.


-Kelly

Kelly Heikkila
:coderow
ke...@coderow.com
www.coderow.com

On Feb 6, 2009, at 12:40 PM, Mark Lev wrote:

It would be sweet if there was a way to pull up a remedy form in the  
data visualization control.


I'll keep looking, if anyone else has ideas or knowledge, it would  
be greatly appreciated.


ARS 7.1
ITSM 7.0.3
Windows
MS SQL

All patched to latest and greatest.

Thanks,
Mark



From: Action Request System discussion list(ARSList) on behalf of  
Carey Matthew Black

Sent: Fri 2/6/2009 1:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Long shot, but I'll ask anyway



Mark,

What ARS version?

I think this can be done in ARS v7.1 or higher with a Data
Visualization. I have not done it, but it seems like it should be
possible.

--
Carey Matthew Black
BMC Remedy AR System Skilled Professional (BRSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.



On Fri, Feb 6, 2009 at 11:38 AM, Mark Lev > wrote:
This is likely something that cannot be done, but what the heck,  
can't hurt to ask.


Anyone know how to embed a form within a form in the client without  
use of web?  Perhaps some API or control or other mechanism exists  
to do this.


An alternative is if someone can show me how to securely pass  
authentication from client to a web view so use doesn't have to  
reauthenticate, that may work.  Again, not sure if this can be  
done...  I need to pass parameters also, but that should not be as  
big an obstacle.


Thanks,
Mark


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Re: Long shot, but I'll ask anyway

2009-02-06 Thread Mark Lev
It would be sweet if there was a way to pull up a remedy form in the data 
visualization control.
 
I'll keep looking, if anyone else has ideas or knowledge, it would be greatly 
appreciated.
 
ARS 7.1
ITSM 7.0.3
Windows
MS SQL
 
All patched to latest and greatest.

Thanks,
Mark



From: Action Request System discussion list(ARSList) on behalf of Carey Matthew 
Black
Sent: Fri 2/6/2009 1:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Long shot, but I'll ask anyway



Mark,

What ARS version?

I think this can be done in ARS v7.1 or higher with a Data
Visualization. I have not done it, but it seems like it should be
possible.

--
Carey Matthew Black
BMC Remedy AR System Skilled Professional (BRSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.



On Fri, Feb 6, 2009 at 11:38 AM, Mark Lev  wrote:
> This is likely something that cannot be done, but what the heck, can't hurt 
> to ask.
>
> Anyone know how to embed a form within a form in the client without use of 
> web?  Perhaps some API or control or other mechanism exists to do this.
>
> An alternative is if someone can show me how to securely pass authentication 
> from client to a web view so use doesn't have to reauthenticate, that may 
> work.  Again, not sure if this can be done...  I need to pass parameters 
> also, but that should not be as big an obstacle.
>
> Thanks,
> Mark
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
>

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Re: Long shot, but I'll ask anyway

2009-02-06 Thread Carey Matthew Black
Mark,

What ARS version?

I think this can be done in ARS v7.1 or higher with a Data
Visualization. I have not done it, but it seems like it should be
possible.

-- 
Carey Matthew Black
BMC Remedy AR System Skilled Professional (BRSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.



On Fri, Feb 6, 2009 at 11:38 AM, Mark Lev  wrote:
> This is likely something that cannot be done, but what the heck, can't hurt 
> to ask.
>
> Anyone know how to embed a form within a form in the client without use of 
> web?  Perhaps some API or control or other mechanism exists to do this.
>
> An alternative is if someone can show me how to securely pass authentication 
> from client to a web view so use doesn't have to reauthenticate, that may 
> work.  Again, not sure if this can be done...  I need to pass parameters 
> also, but that should not be as big an obstacle.
>
> Thanks,
> Mark
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
>

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Long shot, but I'll ask anyway

2009-02-06 Thread Mark Lev
This is likely something that cannot be done, but what the heck, can't hurt to 
ask.
 
Anyone know how to embed a form within a form in the client without use of web? 
 Perhaps some API or control or other mechanism exists to do this.
 
An alternative is if someone can show me how to securely pass authentication 
from client to a web view so use doesn't have to reauthenticate, that may work. 
 Again, not sure if this can be done...  I need to pass parameters also, but 
that should not be as big an obstacle.
 
Thanks,
Mark
 

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