Moving CMDB 7.1 to 7.6
Hello All, We are planning to upgrade from 7.1 to 7.6 in the next few months so I am doing early planning to move business critical customizations from 7.1 to 7.6. CMDB Customizations seem to be the biggest challenge. Our CMDB has 23 highly customized classes. Of those... roughly eight of them are totally Custom Classes created for our company. Other than the below plan, I am at a loss for the best/fastest way to port our 7.1 CMDB forms/data over to 7.6 CMDB. For OOTB CMDB Classes: 1) Ensure all custom fields from 7.1 CMDB forms exist on 7.6 OOTB CMDB forms. 2) Export custom workflow via .def import from 7.1 to 7.6 respective CMDB form once fields exist. 3) Data move 4) Test functionality For Custom created classes: 1) Create new custom class on 7.6., add custom fields. 2) Export custom workflow via .def import from 7.1 to 7.6 respective custom CMDB form. 3) Data move 4) Test functionality I am planning to do this manually since we have had issues in the past using the 7.1 cmdbdriver.exe to move forms from server to server. (mainly that it didn't work) :-) What best practices have the listers used for this excercise? Any advice is appreciated. This looks like a lengthy process - I am estimating 5 days for each of the 23 forms. My goal is to find a faster/better way than spending 123 days of manual creation/verification. Thanks in advance, Jase Brandon Remedy Developer Quality Technology Services ARS 7.1 SQL Server Windows 2003 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Moving CMDB 7.1 to 7.6
review the documentation for cmdbdriver. Also remeber you are going from CMDB 2.1 to Atrium Core 7.6. There are a lot of new features you want to review prior to extending the model. -Original Message- From: Jase Brandon To: arslist Sent: Wed, Aug 25, 2010 4:37 pm Subject: Moving CMDB 7.1 to 7.6 ** Hello All, We are planning to upgrade from 7.1 to 7.6 in the next few months so I am doing early planning to move business critical customizations from 7.1 to 7.6. CMDB Customizations seem to be the biggest challenge. Our CMDB has 23 highly customized classes. Of those... roughly eight of them are totally Custom Classes created for our company. Other than the below plan, I am at a loss for the best/fastest way to port our 7.1 CMDB forms/data over to 7.6 CMDB. For OOTB CMDB Classes: 1) Ensure all custom fields from 7.1 CMDB forms exist on 7.6 OOTB CMDB forms. 2) Export custom workflow via .def import from 7.1 to 7.6 respective CMDB form once fields exist. 3) Data move 4) Test functionality For Custom created classes: 1) Create new custom class on 7.6., add custom fields. 2) Export custom workflow via .def import from 7.1 to 7.6 respective custom CMDB form. 3) Data move 4) Test functionality I am planning to do this manually since we have had issues in the past using the 7.1 cmdbdriver.exe to move forms from server to server. (mainly that it didn't work) :-) What best practices have the listers used for this excercise? Any advice is appreciated. This looks like a lengthy process - I am estimating 5 days for each of the 23 forms. My goal is to find a faster/better way than spending 123 days of manual creation/verification. Thanks in advance, Jase Brandon Remedy Developer Quality Technology Services ARS 7.1 SQL Server Windows 2003 _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Moving CMDB 7.1 to 7.6
I guess you mean CMDB 2.1 as 7.1 doesn't exist. Have you got any other ITSM modules installed? If you have not modified the CMDB forms (eg BMC.CORE:BMC_ComputerSystem) then changes to these made by the upgrade will not matter. If you have added classes and attributes 'legally' (unique names, field Ids not in the BMC range, customer specific namespace(s)) then the upgrade will not touch these and they will still all be available after the upgrade. If you have other ITSM modules installed then you have almost certainly modified the AST forms (eg AST:ComputerSystem). You could export these to a def file and re-import them after the upgrade. There may still need to be some layout changes but the forms will be 90% there. Any AST forms created from custom classes will need to be added back to the relevant applications as the upgrade overwrites some applications. The mapping of virtual systems changed in later versions. If you used, for example, BMC Foundation/Topology discovery then virtual classes created by these will be removed. If you can try the upgrade on a test system I think you'll find that it's less time consuming than you think. The installation guides detail what applications and forms are overwritten by the upgrades. Cheers Peter From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jase Brandon Sent: 25 August 2010 21:37 To: arslist@ARSLIST.ORG Subject: Moving CMDB 7.1 to 7.6 ** Hello All, We are planning to upgrade from 7.1 to 7.6 in the next few months so I am doing early planning to move business critical customizations from 7.1 to 7.6. CMDB Customizations seem to be the biggest challenge. Our CMDB has 23 highly customized classes. Of those... roughly eight of them are totally Custom Classes created for our company. Other than the below plan, I am at a loss for the best/fastest way to port our 7.1 CMDB forms/data over to 7.6 CMDB. For OOTB CMDB Classes: 1) Ensure all custom fields from 7.1 CMDB forms exist on 7.6 OOTB CMDB forms. 2) Export custom workflow via .def import from 7.1 to 7.6 respective CMDB form once fields exist. 3) Data move 4) Test functionality For Custom created classes: 1) Create new custom class on 7.6., add custom fields. 2) Export custom workflow via .def import from 7.1 to 7.6 respective custom CMDB form. 3) Data move 4) Test functionality I am planning to do this manually since we have had issues in the past using the 7.1 cmdbdriver.exe to move forms from server to server. (mainly that it didn't work) :-) What best practices have the listers used for this excercise? Any advice is appreciated. This looks like a lengthy process - I am estimating 5 days for each of the 23 forms. My goal is to find a faster/better way than spending 123 days of manual creation/verification. Thanks in advance, Jase Brandon Remedy Developer Quality Technology Services ARS 7.1 SQL Server Windows 2003 _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"