Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
I didn’t notice that, do you think the space may need to be URL-encoded into %20? Personally I still think it’s the browser security but this is one other trick to try, you’d have to add an extra action before the run process to do the replacement but if that works then you would need to write (or find) a function to URL encode all characters that are not HTML compliant. -Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joel Sender Sent: Friday, October 10, 2014 6:01 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I’m not sure if this is the issue, but since your address contains a BLANK, have you tried quotes around the URL? HTH, Joel Joel Senderjdsen...@earthlink.netmailto:jdsen...@earthlink.net 310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Friday, October 10, 2014 1:24 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Sadly, I tried that one. Same issue – nothing happens in web browser. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Friday, October 10, 2014 3:23 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Why not just add the URL to a line of text on a button? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Friday, October 10, 2014 3:16 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Disclaimer: I haven't messed around with this for a while, so it might take some tinkering. Stuff below taken from here: http://stackoverflow.com/questions/4679756/show-a-pdf-files-in-users-browser-via-php-perl If you have PHP on your web server you can directly display a PDF doing something like this: ?php $file = './path/to/the.pdf'; $filename = 'Custom file name for the.pdf'; /* Note: Always use .pdf at the end. */ header('Content-type: application/pdf'); header('Content-Disposition: inline; filename=' . $filename . ''); header('Content-Transfer-Encoding: binary'); header('Content-Length: ' . filesize($file)); header('Accept-Ranges: bytes'); @readfile($file); ? William Rentfrow wrentf...@stratacominc.commailto:wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood Sent: Friday, October 10, 2014 1:47 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** The last thing I want to do is muddy the issue, but this rings a faint bell about browser security. It has been awhile and I can't recall the specifics, but maybe it will jog someone else's memory. It was something about trying to open a file on a local path that the browser (by default) viewed as malicious activity and either did nothing, or 404'd as a result. It may not be applicable, but just in case. -JDHood On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\ITfile:///\\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 11:56 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following url in chrome file://server/share/something.logfile:///\\server\share\something.log if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
I did try quotes around the URL but it threw up an error. When I put in the %20, etc. in the file name, I receive an Access Denied error. Suffice to say, I am thinking this one is down to browser security. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Monday, October 13, 2014 9:56 AM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I didn’t notice that, do you think the space may need to be URL-encoded into %20? Personally I still think it’s the browser security but this is one other trick to try, you’d have to add an extra action before the run process to do the replacement but if that works then you would need to write (or find) a function to URL encode all characters that are not HTML compliant. -Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joel Sender Sent: Friday, October 10, 2014 6:01 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I’m not sure if this is the issue, but since your address contains a BLANK, have you tried quotes around the URL? HTH, Joel Joel Senderjdsen...@earthlink.netmailto:jdsen...@earthlink.net 310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Friday, October 10, 2014 1:24 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Sadly, I tried that one. Same issue – nothing happens in web browser. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Friday, October 10, 2014 3:23 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Why not just add the URL to a line of text on a button? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Friday, October 10, 2014 3:16 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Disclaimer: I haven't messed around with this for a while, so it might take some tinkering. Stuff below taken from here: http://stackoverflow.com/questions/4679756/show-a-pdf-files-in-users-browser-via-php-perl If you have PHP on your web server you can directly display a PDF doing something like this: ?php $file = './path/to/the.pdf'; $filename = 'Custom file name for the.pdf'; /* Note: Always use .pdf at the end. */ header('Content-type: application/pdf'); header('Content-Disposition: inline; filename=' . $filename . ''); header('Content-Transfer-Encoding: binary'); header('Content-Length: ' . filesize($file)); header('Accept-Ranges: bytes'); @readfile($file); ? William Rentfrow wrentf...@stratacominc.commailto:wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood Sent: Friday, October 10, 2014 1:47 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** The last thing I want to do is muddy the issue, but this rings a faint bell about browser security. It has been awhile and I can't recall the specifics, but maybe it will jog someone else's memory. It was something about trying to open a file on a local path that the browser (by default) viewed as malicious activity and either did nothing, or 404'd as a result. It may not be applicable, but just in case. -JDHood On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\ITfile:///\\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 11:56 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
Just roundin’ up the usual suspects here: Unless the message is specific about the resource to which you lack access (usually it doesn’t), try testing with an OS ‘admin’ User ID or Check the java permissions on the client’s machine. Joel Joel Senderjdsen...@earthlink.net310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Monday, October 13, 2014 10:29 AM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I did try quotes around the URL but it threw up an error. When I put in the %20, etc. in the file name, I receive an Access Denied error. Suffice to say, I am thinking this one is down to browser security. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Monday, October 13, 2014 9:56 AM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I didn’t notice that, do you think the space may need to be URL-encoded into %20? Personally I still think it’s the browser security but this is one other trick to try, you’d have to add an extra action before the run process to do the replacement but if that works then you would need to write (or find) a function to URL encode all characters that are not HTML compliant. -Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joel Sender Sent: Friday, October 10, 2014 6:01 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I’m not sure if this is the issue, but since your address contains a BLANK, have you tried quotes around the URL? HTH, Joel Joel Senderjdsen...@earthlink.net310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Friday, October 10, 2014 1:24 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Sadly, I tried that one. Same issue – nothing happens in web browser. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Friday, October 10, 2014 3:23 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Why not just add the URL to a line of text on a button? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Friday, October 10, 2014 3:16 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Disclaimer: I haven't messed around with this for a while, so it might take some tinkering. Stuff below taken from here: http://stackoverflow.com/questions/4679756/show-a-pdf-files-in-users-browser-via-php-perl If you have PHP on your web server you can directly display a PDF doing something like this: ?php $file = './path/to/the.pdf'; $filename = 'Custom file name for the.pdf'; /* Note: Always use .pdf at the end. */ header('Content-type: application/pdf'); header('Content-Disposition: inline; filename=' . $filename . ''); header('Content-Transfer-Encoding: binary'); header('Content-Length: ' . filesize($file)); header('Accept-Ranges: bytes'); @readfile($file); ? William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood Sent: Friday, October 10, 2014 1:47 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** The last thing I want to do is muddy the issue, but this rings a faint bell about browser security. It has been awhile and I can't recall the specifics, but maybe it will jog someone else's memory. It was something about trying to open a file on a local path that the browser (by default) viewed as malicious activity and either did nothing, or 404'd as a result. It may not be applicable, but just in case. -JDHood On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\IT file:///\\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
Keith, Just to make sure: You sent this originally: Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\ITfile:///\\pwfil01\Public\IT HD\DocTest\S80039514.pdf The %20 needs to be between the IT and the HD with no spaces. Alternately, can you change that directory (folder) to IT-HD (or some name with spaces)? Kelvin From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Monday, October 13, 2014 1:29 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I did try quotes around the URL but it threw up an error. When I put in the %20, etc. in the file name, I receive an Access Denied error. Suffice to say, I am thinking this one is down to browser security. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Monday, October 13, 2014 9:56 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I didn’t notice that, do you think the space may need to be URL-encoded into %20? Personally I still think it’s the browser security but this is one other trick to try, you’d have to add an extra action before the run process to do the replacement but if that works then you would need to write (or find) a function to URL encode all characters that are not HTML compliant. -Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joel Sender Sent: Friday, October 10, 2014 6:01 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I’m not sure if this is the issue, but since your address contains a BLANK, have you tried quotes around the URL? HTH, Joel Joel Senderjdsen...@earthlink.netmailto:jdsen...@earthlink.net 310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Friday, October 10, 2014 1:24 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Sadly, I tried that one. Same issue – nothing happens in web browser. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Friday, October 10, 2014 3:23 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Why not just add the URL to a line of text on a button? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Friday, October 10, 2014 3:16 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Disclaimer: I haven't messed around with this for a while, so it might take some tinkering. Stuff below taken from here: http://stackoverflow.com/questions/4679756/show-a-pdf-files-in-users-browser-via-php-perl If you have PHP on your web server you can directly display a PDF doing something like this: ?php $file = './path/to/the.pdf'; $filename = 'Custom file name for the.pdf'; /* Note: Always use .pdf at the end. */ header('Content-type: application/pdf'); header('Content-Disposition: inline; filename=' . $filename . ''); header('Content-Transfer-Encoding: binary'); header('Content-Length: ' . filesize($file)); header('Accept-Ranges: bytes'); @readfile($file); ? William Rentfrow wrentf...@stratacominc.commailto:wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood Sent: Friday, October 10, 2014 1:47 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** The last thing I want to do is muddy the issue, but this rings a faint bell about browser security. It has been awhile and I can't recall the specifics, but maybe it will jog someone else's memory. It was something about trying to open a file on a local path that the browser (by default) viewed as malicious activity and either did nothing, or 404'd as a result. It may not be applicable, but just in case. -JDHood On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\ITfile
NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. From: Sinclair, Keith Sent: Friday, October 10, 2014 10:27 AM To: arslist@ARSLIST.ORG Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 9:00 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Sitefile:///\\NETWORK\Public\Site Management\Site Documents\$Site ID$.pdf. When I click on the button, nothing happens. The AL does fire, according to the logs. If I change the OPEN-URL to http://www.msn.com, it works. The button opens up MSN in a new browser window. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 8:45 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** Keith, We would need a bit more information, such as 'What happens' when you trythere should be no difference between an external and an internal web/document, as long as you are using the properly formatted url. Have you run logs, what do they show. On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked but now I cannot get it to open a URL unless it’s an external website. If I try to open an internal link, the link appears to do nothing. Essentially, I am trying to achieve a link to a dynamic document repository. If there’s another way to do it, then I am all ears. I’ve tried multiple browsers but with the same results. Stuff: ARS 8.1 MT 8.1 Linux/Oracle backend. Thanks, Keith Sinclair Remedy Development ShopperTrak Chicago USA O: 312.676.8289tel:312.676.8289 | M: 630.946.4744tel:630.946.4744 ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com | @shoppertrak www.shoppertrak.comhttp://www.shoppertrak.com/ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
I just used the following url in chrome file://server/share/something.log if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. *From:* Sinclair, Keith *Sent:* Friday, October 10, 2014 10:27 AM *To:* arslist@ARSLIST.ORG *Subject:* SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Friday, October 10, 2014 9:00 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Site Management\Site Documents\$Site ID$.pdf. When I click on the button, nothing happens. The AL does fire, according to the logs. If I change the OPEN-URL to http://www.msn.com, it works. The button opens up MSN in a new browser window. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Friday, October 10, 2014 8:45 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site ** Keith, We would need a bit more information, such as 'What happens' when you trythere should be no difference between an external and an internal web/document, as long as you are using the properly formatted url. Have you run logs, what do they show. On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked but now I cannot get it to open a URL unless it’s an external website. If I try to open an internal link, the link appears to do nothing. Essentially, I am trying to achieve a link to a dynamic document repository. If there’s another way to do it, then I am all ears. I’ve tried multiple browsers but with the same results. Stuff: ARS 8.1 MT 8.1 Linux/Oracle backend. Thanks, *Keith Sinclair* *Remedy Development* *ShopperTrak Chicago USA* O: 312.676.8289 | M: 630.946.4744 *ksincl...@shoppertrak.com ksincl...@shoppertrak.com* | @shoppertrak www.shoppertrak.com _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
Two questions: First, are the files that you want to display always PDF's? Second, are they accessible from the server? If yes and yes, than an alternate solution is for you to construct server workflow (using a service) that retrieves the file as an attachment and passes it up to the client where you then present it using a PERFORM-ACTION-OPEN-ATTACHMENT. Of course, this solution requires that the Adobe reader is available on the client's machine, but that's not too much of an ask. Just a suggestion... -charlie On Fri, Oct 10, 2014 at 9:43 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. *From:* Sinclair, Keith *Sent:* Friday, October 10, 2014 10:27 AM *To:* arslist@ARSLIST.ORG *Subject:* SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Friday, October 10, 2014 9:00 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Site Management\Site Documents\$Site ID$.pdf. When I click on the button, nothing happens. The AL does fire, according to the logs. If I change the OPEN-URL to http://www.msn.com, it works. The button opens up MSN in a new browser window. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Friday, October 10, 2014 8:45 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site ** Keith, We would need a bit more information, such as 'What happens' when you trythere should be no difference between an external and an internal web/document, as long as you are using the properly formatted url. Have you run logs, what do they show. On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked but now I cannot get it to open a URL unless it’s an external website. If I try to open an internal link, the link appears to do nothing. Essentially, I am trying to achieve a link to a dynamic document repository. If there’s another way to do it, then I am all ears. I’ve tried multiple browsers but with the same results. Stuff: ARS 8.1 MT 8.1 Linux/Oracle backend. Thanks, *Keith Sinclair* *Remedy Development* *ShopperTrak Chicago USA* O: 312.676.8289 | M: 630.946.4744 *ksincl...@shoppertrak.com ksincl...@shoppertrak.com* | @shoppertrak www.shoppertrak.com _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 11:56 AM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following url in chrome file://server/share/something.logfile:///\\server\share\something.log if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. From: Sinclair, Keith Sent: Friday, October 10, 2014 10:27 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 9:00 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Sitefile:///\\NETWORK\Public\Site Management\Site Documents\$Site ID$.pdf. When I click on the button, nothing happens. The AL does fire, according to the logs. If I change the OPEN-URL to http://www.msn.com, it works. The button opens up MSN in a new browser window. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 8:45 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** Keith, We would need a bit more information, such as 'What happens' when you trythere should be no difference between an external and an internal web/document, as long as you are using the properly formatted url. Have you run logs, what do they show. On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked but now I cannot get it to open a URL unless it’s an external website. If I try to open an internal link, the link appears to do nothing. Essentially, I am trying to achieve a link to a dynamic document repository. If there’s another way to do it, then I am all ears. I’ve tried multiple browsers but with the same results. Stuff: ARS 8.1 MT 8.1 Linux/Oracle backend. Thanks, Keith Sinclair Remedy Development ShopperTrak Chicago USA O: 312.676.8289tel:312.676.8289 | M: 630.946.4744tel:630.946.4744 ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com | @shoppertrak www.shoppertrak.comhttp://www.shoppertrak.com/ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
yes...but your Log you just posted is showing \\server not file://server. On Fri, Oct 10, 2014 at 11:30 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Friday, October 10, 2014 11:56 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following url in chrome file://server/share/something.log if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. *From:* Sinclair, Keith *Sent:* Friday, October 10, 2014 10:27 AM *To:* arslist@ARSLIST.ORG *Subject:* SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Friday, October 10, 2014 9:00 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Site Management\Site Documents\$Site ID$.pdf. When I click on the button, nothing happens. The AL does fire, according to the logs. If I change the OPEN-URL to http://www.msn.com, it works. The button opens up MSN in a new browser window. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Friday, October 10, 2014 8:45 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site ** Keith, We would need a bit more information, such as 'What happens' when you trythere should be no difference between an external and an internal web/document, as long as you are using the properly formatted url. Have you run logs, what do they show. On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked but now I cannot get it to open a URL unless it’s an external website. If I try to open an internal link, the link appears to do nothing. Essentially, I am trying to achieve a link to a dynamic document repository. If there’s another way to do it, then I am all ears. I’ve tried multiple browsers but with the same results. Stuff: ARS 8.1 MT 8.1 Linux/Oracle backend. Thanks, *Keith Sinclair* *Remedy Development* *ShopperTrak Chicago USA* O: 312.676.8289 | M: 630.946.4744 *ksincl...@shoppertrak.com ksincl...@shoppertrak.com* | @shoppertrak www.shoppertrak.com _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
/facepalm Yes, you are correct. I copied the wrong part of the log. This was the correct one: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:14:46 PM ms 493 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL new file://pwfil01/Public/IT HD/DocTest/S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:14:46 PM ms 493 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:14:46 PM I was showing a colleague how it all works fine and dandy in the user tool but not in a web browser and was swapping between two ALs being enabled/disabled. As an alternative, I tried to run a cmd.exe start //filepath/…/… session, which again worked in the Client Tool, but gave me an error in web browsers. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 12:37 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** yes...but your Log you just posted is showing \\serverfile:///\\server not file://serverfile:///\\server. On Fri, Oct 10, 2014 at 11:30 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\ITfile:///\\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 11:56 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following url in chrome file://server/share/something.logfile:///\\server\share\something.log if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. From: Sinclair, Keith Sent: Friday, October 10, 2014 10:27 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 9:00 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Sitefile:///\\NETWORK\Public\Site Management\Site Documents\$Site ID$.pdf. When I click on the button, nothing happens. The AL does fire, according to the logs. If I change the OPEN-URL to http://www.msn.com, it works. The button opens up MSN in a new browser window. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 8:45 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** Keith, We would need a bit more information, such as 'What happens' when you trythere should be no difference between an external and an internal web/document, as long as you are using the properly formatted url. Have you run logs, what do they show. On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL command? I have
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
When trying to call cmd.exe you might be running into a security problem in the browser. Modern browsers really don’t like to allow execution of outside programs directly from a link because that’s an easy way to run malware etc. This could be true for calling the file:// prefix as well since that would require opening Windows Explorer. Just a theory and I don’t know that there is actually a way around that particular problem. The WUT does not have this restriction that I am aware of. -Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Friday, October 10, 2014 10:48 AM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** /facepalm Yes, you are correct. I copied the wrong part of the log. This was the correct one: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:14:46 PM ms 493 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL new file://pwfil01/Public/ITfile:///\\pwfil01\Public\IT HD/DocTest/S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:14:46 PM ms 493 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:14:46 PM I was showing a colleague how it all works fine and dandy in the user tool but not in a web browser and was swapping between two ALs being enabled/disabled. As an alternative, I tried to run a cmd.exe start //filepath/…/… session, which again worked in the Client Tool, but gave me an error in web browsers. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 12:37 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** yes...but your Log you just posted is showing \\serverfile:///\\server not file://serverfile:///\\server. On Fri, Oct 10, 2014 at 11:30 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\ITfile:///\\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 11:56 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following url in chrome file://server/share/something.logfile:///\\server\share\something.log if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. From: Sinclair, Keith Sent: Friday, October 10, 2014 10:27 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 9:00 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Sitefile:///\\NETWORK\Public\Site Management\Site Documents\$Site ID$.pdf. When I click on the button, nothing happens. The AL does fire, according to the logs. If I change the OPEN-URL to http://www.msn.com, it works
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
That’s what I am beginning to think. Because that’s the only explanation of why all this is fine in the WUT and why I used to be able to do it in earlier browser versions but now can only seem to call things with http:// prefix. Problem is that the WUT is being phased out. Going to have to get creative in thinking up a solution for this one. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Friday, October 10, 2014 12:59 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** When trying to call cmd.exe you might be running into a security problem in the browser. Modern browsers really don’t like to allow execution of outside programs directly from a link because that’s an easy way to run malware etc. This could be true for calling the file:// prefix as well since that would require opening Windows Explorer. Just a theory and I don’t know that there is actually a way around that particular problem. The WUT does not have this restriction that I am aware of. -Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Friday, October 10, 2014 10:48 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** /facepalm Yes, you are correct. I copied the wrong part of the log. This was the correct one: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:14:46 PM ms 493 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL new file://pwfil01/Public/ITfile:///\\pwfil01\Public\IT HD/DocTest/S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:14:46 PM ms 493 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:14:46 PM I was showing a colleague how it all works fine and dandy in the user tool but not in a web browser and was swapping between two ALs being enabled/disabled. As an alternative, I tried to run a cmd.exe start //filepath/…/… session, which again worked in the Client Tool, but gave me an error in web browsers. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 12:37 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** yes...but your Log you just posted is showing \\serverfile:///\\server not file://serverfile:///\\server. On Fri, Oct 10, 2014 at 11:30 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\ITfile:///\\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 11:56 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following url in chrome file://server/share/something.logfile:///\\server\share\something.log if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. From: Sinclair, Keith Sent: Friday, October 10, 2014 10:27 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
To expand on that a bit... I have found when it comes to working with apps and files in the browser it is better to try and use more native web functionality than PC/OS functionality. Are these static documents? Can you put them on a web server? A browser is going to tend to be more accommodating for http(s):// than file://. You will likely find a more consistent experience between different browsers when presenting a file as web content vs. a file from the OS. Another consideration is if when a file is opened from the OS side of things (file://) the first use that opens it will lock it and other users will get a message that another user has it open. We even noticed this with a PDF report that use to be placed on a UNC file share. People with PDF writer software as their default PDF viewer would lock the file when the opened it and the Crystal Distributor couldn't update the report the next time the job ran. We move it to a web server (http://) and now it is alway read only for end users. Jason On Fri, Oct 10, 2014 at 10:58 AM, Rick Westbrock rwestbr...@24hourfit.com wrote: ** When trying to call cmd.exe you might be running into a security problem in the browser. Modern browsers really don’t like to allow execution of outside programs directly from a link because that’s an easy way to run malware etc. This could be true for calling the file:// prefix as well since that would require opening Windows Explorer. Just a theory and I don’t know that there is actually a way around that particular problem. The WUT does not have this restriction that I am aware of. -Rick *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Sinclair, Keith *Sent:* Friday, October 10, 2014 10:48 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** /facepalm Yes, you are correct. I copied the wrong part of the log. This was the correct one: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:14:46 PM ms 493 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL new file://pwfil01/Public/IT HD/DocTest/S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:14:46 PM ms 493 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:14:46 PM I was showing a colleague how it all works fine and dandy in the user tool but not in a web browser and was swapping between two ALs being enabled/disabled. As an alternative, I tried to run a cmd.exe start //filepath/…/… session, which again worked in the Client Tool, but gave me an error in web browsers. *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Friday, October 10, 2014 12:37 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** yes...but your Log you just posted is showing \\server not file://server . On Fri, Oct 10, 2014 at 11:30 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Friday, October 10, 2014 11:56 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following url in chrome file://server/share/something.log if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. *From:* Sinclair, Keith *Sent:* Friday, October 10, 2014 10:27 AM *To:* arslist@ARSLIST.ORG *Subject:* SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
The last thing I want to do is muddy the issue, but this rings a faint bell about browser security. It has been awhile and I can't recall the specifics, but maybe it will jog someone else's memory. It was something about trying to open a file on a local path that the browser (by default) viewed as malicious activity and either did nothing, or 404'd as a result. It may not be applicable, but just in case. -JDHood On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Friday, October 10, 2014 11:56 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following url in chrome file://server/share/something.log if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. *From:* Sinclair, Keith *Sent:* Friday, October 10, 2014 10:27 AM *To:* arslist@ARSLIST.ORG *Subject:* SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Friday, October 10, 2014 9:00 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Site Management\Site Documents\$Site ID$.pdf. When I click on the button, nothing happens. The AL does fire, according to the logs. If I change the OPEN-URL to http://www.msn.com, it works. The button opens up MSN in a new browser window. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Friday, October 10, 2014 8:45 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site ** Keith, We would need a bit more information, such as 'What happens' when you trythere should be no difference between an external and an internal web/document, as long as you are using the properly formatted url. Have you run logs, what do they show. On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked but now I cannot get it to open a URL unless it’s an external website. If I try to open an internal link, the link appears to do nothing. Essentially, I am trying to achieve a link to a dynamic document repository. If there’s another way to do it, then I am all ears. I’ve tried multiple browsers but with the same results. Stuff: ARS 8.1 MT 8.1 Linux/Oracle backend. Thanks, *Keith Sinclair* *Remedy Development* *ShopperTrak Chicago USA* O: 312.676.8289 | M: 630.946.4744 *ksincl...@shoppertrak.com ksincl...@shoppertrak.com* | @shoppertrak www.shoppertrak.com _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
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Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
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Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
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Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
Disclaimer: I haven't messed around with this for a while, so it might take some tinkering. Stuff below taken from here: http://stackoverflow.com/questions/4679756/show-a-pdf-files-in-users-browser-via-php-perl If you have PHP on your web server you can directly display a PDF doing something like this: ?php $file = './path/to/the.pdf'; $filename = 'Custom file name for the.pdf'; /* Note: Always use .pdf at the end. */ header('Content-type: application/pdf'); header('Content-Disposition: inline; filename=' . $filename . ''); header('Content-Transfer-Encoding: binary'); header('Content-Length: ' . filesize($file)); header('Accept-Ranges: bytes'); @readfile($file); ? William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood Sent: Friday, October 10, 2014 1:47 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** The last thing I want to do is muddy the issue, but this rings a faint bell about browser security. It has been awhile and I can't recall the specifics, but maybe it will jog someone else's memory. It was something about trying to open a file on a local path that the browser (by default) viewed as malicious activity and either did nothing, or 404'd as a result. It may not be applicable, but just in case. -JDHood On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\ITfile:///\\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 11:56 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following url in chrome file://server/share/something.logfile:///\\server\share\something.log if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. From: Sinclair, Keith Sent: Friday, October 10, 2014 10:27 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 9:00 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Sitefile:///\\NETWORK\Public\Site Management\Site Documents\$Site ID$.pdf. When I click on the button, nothing happens. The AL does fire, according to the logs. If I change the OPEN-URL to http://www.msn.com, it works. The button opens up MSN in a new browser window. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 8:45 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** Keith, We would need a bit more information, such as 'What happens' when you trythere should be no difference between an external and an internal web/document, as long as you are using the properly formatted url. Have you run logs, what do they show
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
Why not just add the URL to a line of text on a button? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Friday, October 10, 2014 3:16 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Disclaimer: I haven't messed around with this for a while, so it might take some tinkering. Stuff below taken from here: http://stackoverflow.com/questions/4679756/show-a-pdf-files-in-users-browser-via-php-perl If you have PHP on your web server you can directly display a PDF doing something like this: ?php $file = './path/to/the.pdf'; $filename = 'Custom file name for the.pdf'; /* Note: Always use .pdf at the end. */ header('Content-type: application/pdf'); header('Content-Disposition: inline; filename=' . $filename . ''); header('Content-Transfer-Encoding: binary'); header('Content-Length: ' . filesize($file)); header('Accept-Ranges: bytes'); @readfile($file); ? William Rentfrow wrentf...@stratacominc.commailto:wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood Sent: Friday, October 10, 2014 1:47 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** The last thing I want to do is muddy the issue, but this rings a faint bell about browser security. It has been awhile and I can't recall the specifics, but maybe it will jog someone else's memory. It was something about trying to open a file on a local path that the browser (by default) viewed as malicious activity and either did nothing, or 404'd as a result. It may not be applicable, but just in case. -JDHood On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\ITfile:///\\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 11:56 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following url in chrome file://server/share/something.logfile:///\\server\share\something.log if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. From: Sinclair, Keith Sent: Friday, October 10, 2014 10:27 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 9:00 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Sitefile:///\\NETWORK\Public\Site Management\Site Documents\$Site ID$.pdf. When I click on the button, nothing happens. The AL does fire, according to the logs. If I change the OPEN-URL to http://www.msn.com, it works. The button opens up MSN in a new browser window. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 8:45 AM
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
Sadly, I tried that one. Same issue – nothing happens in web browser. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Friday, October 10, 2014 3:23 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Why not just add the URL to a line of text on a button? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Friday, October 10, 2014 3:16 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Disclaimer: I haven't messed around with this for a while, so it might take some tinkering. Stuff below taken from here: http://stackoverflow.com/questions/4679756/show-a-pdf-files-in-users-browser-via-php-perl If you have PHP on your web server you can directly display a PDF doing something like this: ?php $file = './path/to/the.pdf'; $filename = 'Custom file name for the.pdf'; /* Note: Always use .pdf at the end. */ header('Content-type: application/pdf'); header('Content-Disposition: inline; filename=' . $filename . ''); header('Content-Transfer-Encoding: binary'); header('Content-Length: ' . filesize($file)); header('Accept-Ranges: bytes'); @readfile($file); ? William Rentfrow wrentf...@stratacominc.commailto:wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood Sent: Friday, October 10, 2014 1:47 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** The last thing I want to do is muddy the issue, but this rings a faint bell about browser security. It has been awhile and I can't recall the specifics, but maybe it will jog someone else's memory. It was something about trying to open a file on a local path that the browser (by default) viewed as malicious activity and either did nothing, or 404'd as a result. It may not be applicable, but just in case. -JDHood On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\ITfile:///\\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 11:56 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following url in chrome file://server/share/something.logfile:///\\server\share\something.log if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. From: Sinclair, Keith Sent: Friday, October 10, 2014 10:27 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 9:00 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith ksincl...@shoppertrak.commailto:ksincl...@shoppertrak.com wrote: ** So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Sitefile:///\\NETWORK\Public\Site Management\Site Documents\$Site ID$.pdf. When I click
Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
I’m not sure if this is the issue, but since your address contains a BLANK, have you tried quotes around the URL? HTH, Joel Joel Senderjdsen...@earthlink.net310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Friday, October 10, 2014 1:24 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Sadly, I tried that one. Same issue – nothing happens in web browser. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Friday, October 10, 2014 3:23 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Why not just add the URL to a line of text on a button? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Friday, October 10, 2014 3:16 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Disclaimer: I haven't messed around with this for a while, so it might take some tinkering. Stuff below taken from here: http://stackoverflow.com/questions/4679756/show-a-pdf-files-in-users-browser-via-php-perl If you have PHP on your web server you can directly display a PDF doing something like this: ?php $file = './path/to/the.pdf'; $filename = 'Custom file name for the.pdf'; /* Note: Always use .pdf at the end. */ header('Content-type: application/pdf'); header('Content-Disposition: inline; filename=' . $filename . ''); header('Content-Transfer-Encoding: binary'); header('Content-Length: ' . filesize($file)); header('Accept-Ranges: bytes'); @readfile($file); ? William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood Sent: Friday, October 10, 2014 1:47 PM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** The last thing I want to do is muddy the issue, but this rings a faint bell about browser security. It has been awhile and I can't recall the specifics, but maybe it will jog someone else's memory. It was something about trying to open a file on a local path that the browser (by default) viewed as malicious activity and either did nothing, or 404'd as a result. It may not be applicable, but just in case. -JDHood On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\IT file:///\\pwfil01\Public\IT HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 11:56 AM To: arslist@ARSLIST.ORG Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following url in chrome file://server/share/something.log file:///\\server\share\something.log if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith ksincl...@shoppertrak.com wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. From: Sinclair, Keith Sent: Friday, October 10, 2014 10:27 AM To: arslist@ARSLIST.ORG Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 9:00 AM To: arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54