OT: Re: Remedy Test Plan
I saw this in my spam folder after my last reply. I know others have had an issue with Yahoo mail being marked as spam on the List (by Gmail users). You might want to consider creating/using an email address from a service other than Yahoo to make sure everybody on the list is seeing your posts. Jason On Tue, Nov 25, 2014 at 11:04 AM, Scott Hallenger vadr...@yahoo.com wrote: No... test plan... post upgrade/install test plan.even down to the use cases if possible.. On Tue, 11/25/14, JD Hood hood...@gmail.com wrote: Subject: Re: Remedy Test Plan To: arslist@ARSLIST.ORG Date: Tuesday, November 25, 2014, 1:45 PM ** OK -- I completely misread the original post by Scott Hallenger. I thought he was looking for a UAT test plan... He was just looking for the upgrade plan. My bad. But if anyone knows if a BMC blessed UAT plan exists, strictly for OOB functionality, that would be awesome too! -JDHood On Tue, Nov 25, 2014 at 1:39 PM, JD Hood hood...@gmail.com wrote: Yep - I've looked at the files attached to KA404409 (and the other related AMIGO pages) and there is nothing that looks like a post-upgrade test-plan that could be used to UAT the out-of-the-box ITSM -- a test plan that exercises the out-of-the-box modules to validate out-of-the-box functionality. Perhaps BMC took it down for some reason... -JDHood On Tue, Nov 25, 2014 at 12:48 PM, Carin Grobler remedy...@gmail.com wrote: ** Look at KA404409 there is templates attached On Tue, Nov 25, 2014 at 11:38 AM, Carin Grobler remedy...@gmail.com wrote: Are you doing a parallel upgrade or in place On Tue, Nov 25, 2014 at 10:59 AM, JD Hood hood...@gmail.com wrote: ** Paged through every Remedy/Atrium/ITSM Amigo related page I could find and the only spreadsheet I saw was for sizing recommendations. Like always with BMC docs, this spreadsheet is going to be as easy to find as Bigfoot... -JDHood On Tue, Nov 25, 2014 at 11:00 AM, Carin Grobler remedy...@gmail.com wrote: ** https://communities.bmc.com/docs/DOC-28417 On Tue, Nov 25, 2014 at 9:57 AM, Rob Dudley duds1...@gmail.com wrote: ** Claire/Scott - Can you post a link to this AMIGO program you're referring to? I can't seem to find it within the Documentation section on BMC's site. Thanks, Rob D. On Tue, Nov 25, 2014 at 9:03 AM, LJ LongWing lj.longw...@gmail.com wrote: ** Scott,Docs don't even require a login anymore, let alone a support contract... On Tue, Nov 25, 2014 at 6:44 AM, Scott Hallenger vadr...@yahoo.com wrote: ** Cant get in there, my clients support expired and they will not renew... On Monday, November 24, 2014 2:31 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Look at the AMIGO program in the DOCS section on BMC. There is a great spreadsheet there that is basically your plan. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Monday, November 24, 2014 10:54 AM To: arslist@ARSLIST.ORG Subject: Remedy Test Plan Would anyone be willing to share a remedy post migration/upgrade plan that they may have laying around. Any version from 7.1 on would be ok. Any info is better than no info. Thanks in advance my fellow listers.. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: Re: Remedy Test Plan
Thanks Jason I'll give trhis some thought... On Tue, 11/25/14, Jason Miller jason.mil...@gmail.com wrote: Subject: OT: Re: Remedy Test Plan To: arslist@ARSLIST.ORG Date: Tuesday, November 25, 2014, 2:53 PM ** I saw this in my spam folder after my last reply. I know others have had an issue with Yahoo mail being marked as spam on the List (by Gmail users). You might want to consider creating/using an email address from a service other than Yahoo to make sure everybody on the list is seeing your posts. Jason On Tue, Nov 25, 2014 at 11:04 AM, Scott Hallenger vadr...@yahoo.com wrote: No... test plan... post upgrade/install test plan.even down to the use cases if possible.. On Tue, 11/25/14, JD Hood hood...@gmail.com wrote: Subject: Re: Remedy Test Plan To: arslist@ARSLIST.ORG Date: Tuesday, November 25, 2014, 1:45 PM ** OK -- I completely misread the original post by Scott Hallenger. I thought he was looking for a UAT test plan... He was just looking for the upgrade plan. My bad. But if anyone knows if a BMC blessed UAT plan exists, strictly for OOB functionality, that would be awesome too! -JDHood On Tue, Nov 25, 2014 at 1:39 PM, JD Hood hood...@gmail.com wrote: Yep - I've looked at the files attached to KA404409 (and the other related AMIGO pages) and there is nothing that looks like a post-upgrade test-plan that could be used to UAT the out-of-the-box ITSM -- a test plan that exercises the out-of-the-box modules to validate out-of-the-box functionality. Perhaps BMC took it down for some reason... -JDHood On Tue, Nov 25, 2014 at 12:48 PM, Carin Grobler remedy...@gmail.com wrote: ** Look at KA404409 there is templates attached On Tue, Nov 25, 2014 at 11:38 AM, Carin Grobler remedy...@gmail.com wrote: Are you doing a parallel upgrade or in place On Tue, Nov 25, 2014 at 10:59 AM, JD Hood hood...@gmail.com wrote: ** Paged through every Remedy/Atrium/ITSM Amigo related page I could find and the only spreadsheet I saw was for sizing recommendations. Like always with BMC docs, this spreadsheet is going to be as easy to find as Bigfoot... -JDHood On Tue, Nov 25, 2014 at 11:00 AM, Carin Grobler remedy...@gmail.com wrote: ** https://communities.bmc.com/docs/DOC-28417 On Tue, Nov 25, 2014 at 9:57 AM, Rob Dudley duds1...@gmail.com wrote: ** Claire/Scott - Can you post a link to this AMIGO program you're referring to? I can't seem to find it within the Documentation section on BMC's site. Thanks, Rob D. On Tue, Nov 25, 2014 at 9:03 AM, LJ LongWing lj.longw...@gmail.com wrote: ** Scott,Docs don't even require a login anymore, let alone a support contract... On Tue, Nov 25, 2014 at 6:44 AM, Scott Hallenger vadr...@yahoo.com wrote: ** Cant get in there, my clients support expired and they will not renew... On Monday, November 24, 2014 2:31 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Look at the AMIGO program in the DOCS section on BMC. There is a great spreadsheet there that is basically your plan. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Monday, November 24, 2014 10:54 AM To: arslist@ARSLIST.ORG Subject: Remedy Test Plan Would anyone be willing to share a remedy post migration/upgrade plan that they may have laying around. Any version from 7.1 on would be ok. Any info is better than no info. Thanks in advance my fellow listers.. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_
