Re: Question: Overview Console - ITSM 7 - Patch 6

2008-03-12 Thread haeyoon . lee
I'm wondering something.

Updated to ITSM patch 6.
Now in Overview Console... Unassigned view doesn't bring up anything.
I have 8 unassigned incidents, but when I check the Overview console,
the unassigned doesn't show up.
This happens to all support users.

Anyone else with this issue?

On Mar 5, 4:13 pm, "T. Dee" <[EMAIL PROTECTED]> wrote:
> H - thanks - I thought it was a defect.
>
> Oh well.
>
> Ty
>
> On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote:
>
>
>
>
>
> > **
> > I opened up that bug on patch 7.0.0 patch 2. Also check and see if you are
> > missing some assigments as well.
>
> > I guess they still have not fixed it.
>
> > hbr
>
> > On Wed, Mar 5, 2008 at 2:23 PM, T. Dee <[EMAIL PROTECTED]> wrote:
>
> > > Has anyone experienced issues with the Overview Console?
>
> > > When I go into the Overview Console I see Tasks that are NOT Assigned
> > > to me, as well I don't belong to any of the Groups of the Tasks that
> > > are showing.
>
> > > Odd behaviour.
>
> > ___­
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>
> > --
> > Howard Richter
> > ITIL Foundation Certified
> > Red Hat Certified Technician
> > CompTIA Linux+ Certified
> > [EMAIL PROTECTED]
> > Resume =
> >http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2)
> > __Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"
> > html___
>
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> quoted text -
>
> - Show quoted text -

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Re: Question: Overview Console - ITSM 7 - Patch 6

2008-03-05 Thread T. Dee
H - thanks - I thought it was a defect.

Oh well.

Ty


On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote:
> **
> I opened up that bug on patch 7.0.0 patch 2. Also check and see if you are
> missing some assigments as well.
>
> I guess they still have not fixed it.
>
> hbr
>
>
> On Wed, Mar 5, 2008 at 2:23 PM, T. Dee <[EMAIL PROTECTED]> wrote:
> >
> > Has anyone experienced issues with the Overview Console?
> >
> > When I go into the Overview Console I see Tasks that are NOT Assigned
> > to me, as well I don't belong to any of the Groups of the Tasks that
> > are showing.
> >
> > Odd behaviour.
> >
> >
> ___
> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> >
>
>
>
> --
> Howard Richter
> ITIL Foundation Certified
> Red Hat Certified Technician
> CompTIA Linux+ Certified
> [EMAIL PROTECTED]
> Resume =
> http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2)
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___

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Re: Question: Overview Console - ITSM 7 - Patch 6

2008-03-05 Thread Howard Richter
I opened up that bug on patch 7.0.0 patch 2. Also check and see if you are
missing some assigments as well.

I guess they still have not fixed it.

hbr

On Wed, Mar 5, 2008 at 2:23 PM, T. Dee <[EMAIL PROTECTED]> wrote:

> Has anyone experienced issues with the Overview Console?
>
> When I go into the Overview Console I see Tasks that are NOT Assigned
> to me, as well I don't belong to any of the Groups of the Tasks that
> are showing.
>
> Odd behaviour.
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>



-- 
Howard Richter
ITIL Foundation Certified
Red Hat Certified Technician
CompTIA Linux+ Certified
[EMAIL PROTECTED]
Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2)

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Question: Overview Console - ITSM 7 - Patch 6

2008-03-05 Thread T. Dee
Has anyone experienced issues with the Overview Console?

When I go into the Overview Console I see Tasks that are NOT Assigned
to me, as well I don't belong to any of the Groups of the Tasks that
are showing.

Odd behaviour.

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