Re: Question: Overview Console - ITSM 7 - Patch 6
I'm wondering something. Updated to ITSM patch 6. Now in Overview Console... Unassigned view doesn't bring up anything. I have 8 unassigned incidents, but when I check the Overview console, the unassigned doesn't show up. This happens to all support users. Anyone else with this issue? On Mar 5, 4:13 pm, "T. Dee" <[EMAIL PROTECTED]> wrote: > H - thanks - I thought it was a defect. > > Oh well. > > Ty > > On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > > > > > > > ** > > I opened up that bug on patch 7.0.0 patch 2. Also check and see if you are > > missing some assigments as well. > > > I guess they still have not fixed it. > > > hbr > > > On Wed, Mar 5, 2008 at 2:23 PM, T. Dee <[EMAIL PROTECTED]> wrote: > > > > Has anyone experienced issues with the Overview Console? > > > > When I go into the Overview Console I see Tasks that are NOT Assigned > > > to me, as well I don't belong to any of the Groups of the Tasks that > > > are showing. > > > > Odd behaviour. > > > ___ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" > > > -- > > Howard Richter > > ITIL Foundation Certified > > Red Hat Certified Technician > > CompTIA Linux+ Certified > > [EMAIL PROTECTED] > > Resume = > >http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > > __Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" > > html___ > > ___ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"- Hide > quoted text - > > - Show quoted text - ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Question: Overview Console - ITSM 7 - Patch 6
H - thanks - I thought it was a defect. Oh well. Ty On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > ** > I opened up that bug on patch 7.0.0 patch 2. Also check and see if you are > missing some assigments as well. > > I guess they still have not fixed it. > > hbr > > > On Wed, Mar 5, 2008 at 2:23 PM, T. Dee <[EMAIL PROTECTED]> wrote: > > > > Has anyone experienced issues with the Overview Console? > > > > When I go into the Overview Console I see Tasks that are NOT Assigned > > to me, as well I don't belong to any of the Groups of the Tasks that > > are showing. > > > > Odd behaviour. > > > > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > -- > Howard Richter > ITIL Foundation Certified > Red Hat Certified Technician > CompTIA Linux+ Certified > [EMAIL PROTECTED] > Resume = > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Question: Overview Console - ITSM 7 - Patch 6
I opened up that bug on patch 7.0.0 patch 2. Also check and see if you are missing some assigments as well. I guess they still have not fixed it. hbr On Wed, Mar 5, 2008 at 2:23 PM, T. Dee <[EMAIL PROTECTED]> wrote: > Has anyone experienced issues with the Overview Console? > > When I go into the Overview Console I see Tasks that are NOT Assigned > to me, as well I don't belong to any of the Groups of the Tasks that > are showing. > > Odd behaviour. > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Question: Overview Console - ITSM 7 - Patch 6
Has anyone experienced issues with the Overview Console? When I go into the Overview Console I see Tasks that are NOT Assigned to me, as well I don't belong to any of the Groups of the Tasks that are showing. Odd behaviour. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"