Re: Question related to placeholder forms
Hi Ryan, Thanks a lot!!! The issue got resolved.The blank placeholder was there in the database. Just wondering how the blank placeholder got created. On Thu, Jun 13, 2013 at 6:59 PM, Downing, Ryan ryan_down...@bmc.com wrote: ** Hi Sagar, ** ** You said you “tried” deleting the blank placeholder. Did it delete? Or did you get the error when you tried to delete? ** ** Perform the following SQL query: ** ** select name,schemaId from arschema ** ** You should not have any entries in the arschema form with a NULL name value. If you do have any entries with a NULL value try the following: ** ** **1. **BACKUP your database **2. **Delete the entry or entries in arschema where the name is NULL **3. **Now try and create/modify/delete on any other form ** ** Hopefully this will allow you to save/modify other forms….. ** ** I hope this helps, ** ** Regards, Ryan. ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Sagar Valse *Sent:* Thursday, June 13, 2013 5:24 AM *To:* arslist@ARSLIST.ORG *Subject:* Fwd: Question related to placeholder forms ** ** ** ** ** Hi Ryan\David, I am facing similar issue and i tried deleting the blank placeholder as well. But still i was getting same error. Did you got any solution for issue. Thanks and Regards, Sagar Valse ** Hi David, Can you delete the “placeholder” form? It appears this particular placeholder form is corrupt. As you stated…even placeholder forms require a name. Do you know what imported workflow would have created the placeholder form? As an FYI: Importing shared workflow not owned by the application When you import an application definition file that contains shared workflow not owned by the application, AR System can create a non-functional *placeholder form* for each external form associated with the shared workflow. This allows developers to modify the shared workflow owned by another application without installing the integrated application on the development server. It also ensures that the complete list of associated forms is preserved with any shared workflow. Placeholder forms are created during application import in these cases:*** * · The import definition contains shared workflow from another application that includes a Push Fields or Set Fields action. In this case, a placeholder is created for the external form used by the Push Fields or Set Fields action. · The server configuration file (ar.cfg or ar.conf) contains the option Create-Workflow-Placeholders: T. In this case, a placeholder form is created for any external form associated with the shared workflow, regardless of the workflow action type. A placeholder form has no fields and can only be deleted. If the actual definition of a placeholder form is imported, it replaces the existing placeholder. In the Forms object list in BMC Remedy Developer Studio, placeholder forms are identified as form type “None”. When importing an application definition that contains shared workflow not owned by the application, the workflow object is created if it does not already exist. If the workflow object already exists, only the list of associated forms is updated. If the application that owns the shared workflow object is later imported, the workflow is replaced. If the placeholder form can be deleted then I am hoping at that point you can create/save other forms. Regards, Ryan. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj *Sent:* Tuesday, April 16, 2013 2:00 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Question related to placeholder forms ** Ok, in that scenario, I can guarantee you that another form isn't at play. To be able to help we will need the actual message that you are receiving, including error number, and if you could also turn on SQL Logging on the server before you do the save, and include the relevant portions of the log with the reply, that would also help. On Tue, Apr 16, 2013 at 11:43 AM, Drake, David david.dr...@kbslp.com wrote: ** Dev Studio *David Drake* *Application Systems Analyst* *ITSM Application Support** Koch Business Solutions, LP** * *email: *david.drake@*kbslp.com* david.dr...@kbslp.com* | **office: 316-828-6113**| **cell: 316-200-1991* *Error! Filename not specified.* http://myitsupport/* * *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj *Sent:* Tuesday, April 16, 2013 12:20 PM *To:* arslist@ARSLIST.ORG *Subject:* Re
Re: Question related to placeholder forms
Hi Sagar, I am glad to see that this resolved your issue :) Unfortunately, I cannot tell you how the entry became corrupt to begin with. During the import of workflow that referenced a form that did not existan entry was created in arschema to allow for the import of associated workflow. Somehow the name got NULL'ed out :( Anyways, glad to hear you are again up and running. Regards, Ryan. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sagar Valse Sent: Friday, June 14, 2013 2:41 AM To: arslist@ARSLIST.ORG Subject: Re: Question related to placeholder forms ** Hi Ryan, Thanks a lot!!! The issue got resolved.The blank placeholder was there in the database. Just wondering how the blank placeholder got created. On Thu, Jun 13, 2013 at 6:59 PM, Downing, Ryan ryan_down...@bmc.commailto:ryan_down...@bmc.com wrote: ** Hi Sagar, You said you tried deleting the blank placeholder. Did it delete? Or did you get the error when you tried to delete? Perform the following SQL query: select name,schemaId from arschema You should not have any entries in the arschema form with a NULL name value. If you do have any entries with a NULL value try the following: 1. BACKUP your database 2. Delete the entry or entries in arschema where the name is NULL 3. Now try and create/modify/delete on any other form Hopefully this will allow you to save/modify other forms. I hope this helps, Regards, Ryan. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Sagar Valse Sent: Thursday, June 13, 2013 5:24 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Fwd: Question related to placeholder forms ** Hi Ryan\David, I am facing similar issue and i tried deleting the blank placeholder as well. But still i was getting same error. Did you got any solution for issue. Thanks and Regards, Sagar Valse ** Hi David, Can you delete the placeholder form? It appears this particular placeholder form is corrupt. As you stated...even placeholder forms require a name. Do you know what imported workflow would have created the placeholder form? As an FYI: Importing shared workflow not owned by the application When you import an application definition file that contains shared workflow not owned by the application, AR System can create a non-functional placeholder form for each external form associated with the shared workflow. This allows developers to modify the shared workflow owned by another application without installing the integrated application on the development server. It also ensures that the complete list of associated forms is preserved with any shared workflow. Placeholder forms are created during application import in these cases: * The import definition contains shared workflow from another application that includes a Push Fields or Set Fields action. In this case, a placeholder is created for the external form used by the Push Fields or Set Fields action. * The server configuration file (ar.cfg or ar.conf) contains the option Create-Workflow-Placeholders: T. In this case, a placeholder form is created for any external form associated with the shared workflow, regardless of the workflow action type. A placeholder form has no fields and can only be deleted. If the actual definition of a placeholder form is imported, it replaces the existing placeholder. In the Forms object list in BMC Remedy Developer Studio, placeholder forms are identified as form type None. When importing an application definition that contains shared workflow not owned by the application, the workflow object is created if it does not already exist. If the workflow object already exists, only the list of associated forms is updated. If the application that owns the shared workflow object is later imported, the workflow is replaced. If the placeholder form can be deleted then I am hoping at that point you can create/save other forms. Regards, Ryan. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Tuesday, April 16, 2013 2:00 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Question related to placeholder forms ** Ok, in that scenario, I can guarantee you that another form isn't at play. To be able to help we will need the actual message that you are receiving, including error number, and if you could also turn on SQL Logging on the server before you do the save, and include the relevant portions of the log with the reply, that would also help. On Tue, Apr 16, 2013 at 11:43 AM, Drake, David david.dr...@kbslp.commailto:david.dr...@kbslp.com wrote: ** Dev Studio David Drake Application Systems Analyst ITSM Application Support Koch Business Solutions, LP email: david.dr...@kbslp.commailto:david.dr...@kbslp.com | office: 316-828
Re: Question related to placeholder forms
Hi Ryan\David, I ** Hi David, ** ** Can you delete the “placeholder” form? It appears this particular placeholder form is corrupt. As you stated…even placeholder forms require a name. ** ** Do you know what imported workflow would have created the placeholder form? ** ** As an FYI: ** ** Importing shared workflow not owned by the application When you import an application definition file that contains shared workflow not owned by the application, AR System can create a non-functional *placeholder form* for each external form associated with the shared workflow. This allows developers to modify the shared workflow owned by another application without installing the integrated application on the development server. It also ensures that the complete list of associated forms is preserved with any shared workflow. Placeholder forms are created during application import in these cases:*** * **· **The import definition contains shared workflow from another application that includes a Push Fields or Set Fields action. In this case, a placeholder is created for the external form used by the Push Fields or Set Fields action. **· **The server configuration file (ar.cfg or ar.conf) contains the option Create-Workflow-Placeholders: T. In this case, a placeholder form is created for any external form associated with the shared workflow, regardless of the workflow action type. A placeholder form has no fields and can only be deleted. If the actual definition of a placeholder form is imported, it replaces the existing placeholder. In the Forms object list in BMC Remedy Developer Studio, placeholder forms are identified as form type “None”. When importing an application definition that contains shared workflow not owned by the application, the workflow object is created if it does not already exist. If the workflow object already exists, only the list of associated forms is updated. If the application that owns the shared workflow object is later imported, the workflow is replaced. ** ** If the placeholder form can be deleted then I am hoping at that point you can create/save other forms. ** ** Regards, Ryan. ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj *Sent:* Tuesday, April 16, 2013 2:00 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Question related to placeholder forms ** ** ** Ok, in that scenario, I can guarantee you that another form isn't at play. To be able to help we will need the actual message that you are receiving, including error number, and if you could also turn on SQL Logging on the server before you do the save, and include the relevant portions of the log with the reply, that would also help. ** ** On Tue, Apr 16, 2013 at 11:43 AM, Drake, David david.dr...@kbslp.com wrote: ** Dev Studio *David Drake* *Application Systems Analyst* *ITSM Application Support** Koch Business Solutions, LP** * *email: *david.drake@*kbslp.com* david.dr...@kbslp.com* | **office: 316-828-6113**| **cell: 316-200-1991* *Error! Filename not specified.* http://myitsupport/* * *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj *Sent:* Tuesday, April 16, 2013 12:20 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Question related to placeholder forms ** By save, do you mean in dec studio or client? On Tuesday, April 16, 2013, Drake, David david.dr...@kbslp.com wrote: ** Need to see if anyone has any insight into the probable cause and/or fix for the following We’re no longer able to save any kind of forms. The error indicates that the fields cannot be found. This is on a brand new regular form and the core fields are right there so the error is coming from some other form that is being accessed when saving this form. We have found a placeholder form but it doesn’t have a name (even though that’s a required field) and we suspect that may be the culprit. Has anyone any insight into this or something similar? Thanks! ITSM 7.6.04 SP2, SQL2K5, Windows Server David Drake Application Systems Analyst ITSM Application Support Koch Business Solutions, LP email: david.dr...@kbslp.com | office: 316-828-6113| cell: 316-200-1991 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ** ** _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Thanks and Regards, Sagar Valse ___ UNSUBSCRIBE
Fwd: Question related to placeholder forms
Hi Ryan\David, I am facing similar issue and i tried deleting the blank placeholder as well. But still i was getting same error. Did you got any solution for issue. Thanks and Regards, Sagar Valse ** Hi David, ** ** Can you delete the “placeholder” form? It appears this particular placeholder form is corrupt. As you stated…even placeholder forms require a name. ** ** Do you know what imported workflow would have created the placeholder form? ** ** As an FYI: ** ** Importing shared workflow not owned by the application When you import an application definition file that contains shared workflow not owned by the application, AR System can create a non-functional *placeholder form* for each external form associated with the shared workflow. This allows developers to modify the shared workflow owned by another application without installing the integrated application on the development server. It also ensures that the complete list of associated forms is preserved with any shared workflow. Placeholder forms are created during application import in these cases:*** * **· **The import definition contains shared workflow from another application that includes a Push Fields or Set Fields action. In this case, a placeholder is created for the external form used by the Push Fields or Set Fields action. **· **The server configuration file (ar.cfg or ar.conf) contains the option Create-Workflow-Placeholders: T. In this case, a placeholder form is created for any external form associated with the shared workflow, regardless of the workflow action type. A placeholder form has no fields and can only be deleted. If the actual definition of a placeholder form is imported, it replaces the existing placeholder. In the Forms object list in BMC Remedy Developer Studio, placeholder forms are identified as form type “None”. When importing an application definition that contains shared workflow not owned by the application, the workflow object is created if it does not already exist. If the workflow object already exists, only the list of associated forms is updated. If the application that owns the shared workflow object is later imported, the workflow is replaced. ** ** If the placeholder form can be deleted then I am hoping at that point you can create/save other forms. ** ** Regards, Ryan. ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj *Sent:* Tuesday, April 16, 2013 2:00 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Question related to placeholder forms ** ** ** Ok, in that scenario, I can guarantee you that another form isn't at play. To be able to help we will need the actual message that you are receiving, including error number, and if you could also turn on SQL Logging on the server before you do the save, and include the relevant portions of the log with the reply, that would also help. ** ** On Tue, Apr 16, 2013 at 11:43 AM, Drake, David david.dr...@kbslp.com wrote: ** Dev Studio *David Drake* *Application Systems Analyst* *ITSM Application Support** Koch Business Solutions, LP** * *email: *david.drake@*kbslp.com* david.dr...@kbslp.com* | **office: 316-828-6113**| **cell: 316-200-1991* *Error! Filename not specified.* http://myitsupport/* * *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj *Sent:* Tuesday, April 16, 2013 12:20 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Question related to placeholder forms ** By save, do you mean in dec studio or client? On Tuesday, April 16, 2013, Drake, David david.dr...@kbslp.com wrote: ** Need to see if anyone has any insight into the probable cause and/or fix for the following We’re no longer able to save any kind of forms. The error indicates that the fields cannot be found. This is on a brand new regular form and the core fields are right there so the error is coming from some other form that is being accessed when saving this form. We have found a placeholder form but it doesn’t have a name (even though that’s a required field) and we suspect that may be the culprit. Has anyone any insight into this or something similar? Thanks! ITSM 7.6.04 SP2, SQL2K5, Windows Server David Drake Application Systems Analyst ITSM Application Support Koch Business Solutions, LP email: david.dr...@kbslp.com | office: 316-828-6113| cell: 316-200-1991 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ** ** _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where
Re: Question related to placeholder forms
Hi Sagar, You said you tried deleting the blank placeholder. Did it delete? Or did you get the error when you tried to delete? Perform the following SQL query: select name,schemaId from arschema You should not have any entries in the arschema form with a NULL name value. If you do have any entries with a NULL value try the following: 1. BACKUP your database 2. Delete the entry or entries in arschema where the name is NULL 3. Now try and create/modify/delete on any other form Hopefully this will allow you to save/modify other forms. I hope this helps, Regards, Ryan. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sagar Valse Sent: Thursday, June 13, 2013 5:24 AM To: arslist@ARSLIST.ORG Subject: Fwd: Question related to placeholder forms ** Hi Ryan\David, I am facing similar issue and i tried deleting the blank placeholder as well. But still i was getting same error. Did you got any solution for issue. Thanks and Regards, Sagar Valse ** Hi David, Can you delete the placeholder form? It appears this particular placeholder form is corrupt. As you stated...even placeholder forms require a name. Do you know what imported workflow would have created the placeholder form? As an FYI: Importing shared workflow not owned by the application When you import an application definition file that contains shared workflow not owned by the application, AR System can create a non-functional placeholder form for each external form associated with the shared workflow. This allows developers to modify the shared workflow owned by another application without installing the integrated application on the development server. It also ensures that the complete list of associated forms is preserved with any shared workflow. Placeholder forms are created during application import in these cases: * The import definition contains shared workflow from another application that includes a Push Fields or Set Fields action. In this case, a placeholder is created for the external form used by the Push Fields or Set Fields action. * The server configuration file (ar.cfg or ar.conf) contains the option Create-Workflow-Placeholders: T. In this case, a placeholder form is created for any external form associated with the shared workflow, regardless of the workflow action type. A placeholder form has no fields and can only be deleted. If the actual definition of a placeholder form is imported, it replaces the existing placeholder. In the Forms object list in BMC Remedy Developer Studio, placeholder forms are identified as form type None. When importing an application definition that contains shared workflow not owned by the application, the workflow object is created if it does not already exist. If the workflow object already exists, only the list of associated forms is updated. If the application that owns the shared workflow object is later imported, the workflow is replaced. If the placeholder form can be deleted then I am hoping at that point you can create/save other forms. Regards, Ryan. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Tuesday, April 16, 2013 2:00 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Question related to placeholder forms ** Ok, in that scenario, I can guarantee you that another form isn't at play. To be able to help we will need the actual message that you are receiving, including error number, and if you could also turn on SQL Logging on the server before you do the save, and include the relevant portions of the log with the reply, that would also help. On Tue, Apr 16, 2013 at 11:43 AM, Drake, David david.dr...@kbslp.commailto:david.dr...@kbslp.com wrote: ** Dev Studio David Drake Application Systems Analyst ITSM Application Support Koch Business Solutions, LP email: david.dr...@kbslp.commailto:david.dr...@kbslp.com | office: 316-828-6113tel:316-828-6113| cell: 316-200-1991tel:316-200-1991 Error! Filename not specified.http://myitsupport/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Tuesday, April 16, 2013 12:20 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Question related to placeholder forms ** By save, do you mean in dec studio or client? On Tuesday, April 16, 2013, Drake, David david.dr...@kbslp.commailto:david.dr...@kbslp.com wrote: ** Need to see if anyone has any insight into the probable cause and/or fix for the following We're no longer able to save any kind of forms. The error indicates that the fields cannot be found. This is on a brand new regular form and the core fields are right there so the error is coming from some other form that is being accessed when saving this form. We have found a placeholder form
Re: Question related to placeholder forms
By save, do you mean in dec studio or client? On Tuesday, April 16, 2013, Drake, David david.dr...@kbslp.com wrote: ** Need to see if anyone has any insight into the probable cause and/or fix for the following We’re no longer able to save any kind of forms. The error indicates that the fields cannot be found. This is on a brand new regular form and the core fields are right there so the error is coming from some other form that is being accessed when saving this form. We have found a placeholder form but it doesn’t have a name (even though that’s a required field) and we suspect that may be the culprit. Has anyone any insight into this or something similar? Thanks! ITSM 7.6.04 SP2, SQL2K5, Windows Server David Drake Application Systems Analyst ITSM Application Support Koch Business Solutions, LP email: david.dr...@kbslp.com | office: 316-828-6113| cell: 316-200-1991 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Question related to placeholder forms
Dev Studio David Drake Application Systems Analyst ITSM Application Support Koch Business Solutions, LP email: david.dr...@kbslp.commailto:david.dr...@kbslp.com | office: 316-828-6113| cell: 316-200-1991 [cid:image001.jpg@01CE3A9F.FE2A5000]http://myitsupport/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Tuesday, April 16, 2013 12:20 PM To: arslist@ARSLIST.ORG Subject: Re: Question related to placeholder forms ** By save, do you mean in dec studio or client? On Tuesday, April 16, 2013, Drake, David david.dr...@kbslp.commailto:david.dr...@kbslp.com wrote: ** Need to see if anyone has any insight into the probable cause and/or fix for the following We're no longer able to save any kind of forms. The error indicates that the fields cannot be found. This is on a brand new regular form and the core fields are right there so the error is coming from some other form that is being accessed when saving this form. We have found a placeholder form but it doesn't have a name (even though that's a required field) and we suspect that may be the culprit. Has anyone any insight into this or something similar? Thanks! ITSM 7.6.04 SP2, SQL2K5, Windows Server David Drake Application Systems Analyst ITSM Application Support Koch Business Solutions, LP email: david.dr...@kbslp.commailto:david.dr...@kbslp.com | office: 316-828-6113| cell: 316-200-1991 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image001.jpg
Re: Question related to placeholder forms
Ok, in that scenario, I can guarantee you that another form isn't at play. To be able to help we will need the actual message that you are receiving, including error number, and if you could also turn on SQL Logging on the server before you do the save, and include the relevant portions of the log with the reply, that would also help. On Tue, Apr 16, 2013 at 11:43 AM, Drake, David david.dr...@kbslp.comwrote: ** Dev Studio ** ** *David Drake* *Application Systems Analyst* *ITSM Application Support** Koch Business Solutions, LP** *** *email: *david.drake@*kbslp.com* david.dr...@kbslp.com* | **office: 316-828-6113**| **cell: 316-200-1991* [image: cid:image002.jpg@01CDDC32.BADAA820] http://myitsupport/* * ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj *Sent:* Tuesday, April 16, 2013 12:20 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Question related to placeholder forms ** ** ** By save, do you mean in dec studio or client? On Tuesday, April 16, 2013, Drake, David david.dr...@kbslp.com wrote: ** Need to see if anyone has any insight into the probable cause and/or fix for the following We’re no longer able to save any kind of forms. The error indicates that the fields cannot be found. This is on a brand new regular form and the core fields are right there so the error is coming from some other form that is being accessed when saving this form. We have found a placeholder form but it doesn’t have a name (even though that’s a required field) and we suspect that may be the culprit. Has anyone any insight into this or something similar? Thanks! ITSM 7.6.04 SP2, SQL2K5, Windows Server David Drake Application Systems Analyst ITSM Application Support Koch Business Solutions, LP email: david.dr...@kbslp.com | office: 316-828-6113| cell: 316-200-1991 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Question related to placeholder forms
Hi David, Can you delete the placeholder form? It appears this particular placeholder form is corrupt. As you stated...even placeholder forms require a name. Do you know what imported workflow would have created the placeholder form? As an FYI: Importing shared workflow not owned by the application When you import an application definition file that contains shared workflow not owned by the application, AR System can create a non-functional placeholder form for each external form associated with the shared workflow. This allows developers to modify the shared workflow owned by another application without installing the integrated application on the development server. It also ensures that the complete list of associated forms is preserved with any shared workflow. Placeholder forms are created during application import in these cases: * The import definition contains shared workflow from another application that includes a Push Fields or Set Fields action. In this case, a placeholder is created for the external form used by the Push Fields or Set Fields action. * The server configuration file (ar.cfg or ar.conf) contains the option Create-Workflow-Placeholders: T. In this case, a placeholder form is created for any external form associated with the shared workflow, regardless of the workflow action type. A placeholder form has no fields and can only be deleted. If the actual definition of a placeholder form is imported, it replaces the existing placeholder. In the Forms object list in BMC Remedy Developer Studio, placeholder forms are identified as form type None. When importing an application definition that contains shared workflow not owned by the application, the workflow object is created if it does not already exist. If the workflow object already exists, only the list of associated forms is updated. If the application that owns the shared workflow object is later imported, the workflow is replaced. If the placeholder form can be deleted then I am hoping at that point you can create/save other forms. Regards, Ryan. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Tuesday, April 16, 2013 2:00 PM To: arslist@ARSLIST.ORG Subject: Re: Question related to placeholder forms ** Ok, in that scenario, I can guarantee you that another form isn't at play. To be able to help we will need the actual message that you are receiving, including error number, and if you could also turn on SQL Logging on the server before you do the save, and include the relevant portions of the log with the reply, that would also help. On Tue, Apr 16, 2013 at 11:43 AM, Drake, David david.dr...@kbslp.commailto:david.dr...@kbslp.com wrote: ** Dev Studio David Drake Application Systems Analyst ITSM Application Support Koch Business Solutions, LP email: david.dr...@kbslp.commailto:david.dr...@kbslp.com | office: 316-828-6113| cell: 316-200-1991 Error! Filename not specified.http://myitsupport/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Tuesday, April 16, 2013 12:20 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Question related to placeholder forms ** By save, do you mean in dec studio or client? On Tuesday, April 16, 2013, Drake, David david.dr...@kbslp.commailto:david.dr...@kbslp.com wrote: ** Need to see if anyone has any insight into the probable cause and/or fix for the following We're no longer able to save any kind of forms. The error indicates that the fields cannot be found. This is on a brand new regular form and the core fields are right there so the error is coming from some other form that is being accessed when saving this form. We have found a placeholder form but it doesn't have a name (even though that's a required field) and we suspect that may be the culprit. Has anyone any insight into this or something similar? Thanks! ITSM 7.6.04 SP2, SQL2K5, Windows Server David Drake Application Systems Analyst ITSM Application Support Koch Business Solutions, LP email: david.dr...@kbslp.commailto:david.dr...@kbslp.com | office: 316-828-6113| cell: 316-200-1991 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
