R: Re: I can not connect to the AR System Server.

2011-06-29 Thread team.rem...@libero.it

Hello Robert,
 I'm sorry but following your instructions I could not solve.
 I stopped the Remedy service, and after I rebooted the server Windows (I think 
it's the same thing to restart the Oracle instance, you agree?).
 any ideas?

 Thank you very much
 Peter




Messaggio originale

Da: robert.hever...@gmail.com

Data: 29-giu-2011 15.40

A: arslist@ARSLIST.ORG

Ogg: Re: I can not connect to the AR System Server.



**
Hi,
 
It is not a Licensing issue. Most like it is an issue with the database. 
Usually, a restart of the system would clear this. Stop the Remedy service, 
stop the database, then start the database, and start Remedy. If you have 
already tried this with no success, I am not sure where to go from there.

 
Robert


On Wed, Jun 29, 2011 at 6:19 AM, team.rem...@libero.it team.rem...@libero.it 
wrote:


I do not I access the Remedy Test, probably because I was wrong to load the
trial license type. how can I remove these licenses, so it can access the

Remedy? after loading the new licenses trials appeared the error from the
client:
ARERR [90] Unable to establish a network connection to the AR System server:
XXX.XXX.XXX.XXX.: RPC: Miscellaneous tli error - System error (Connection

refused).

a popup appears on the server:
AR System Server Executable (Oracle) encountered a problem and needed to
close

any ideas?
I'm working there for many days on this problem ... I go crazy!

Thanks in advance
Peter

Remedy 6.3
Windows Server 2003
Oracle 10g

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Re: R: Re: I can not connect to the AR System Server.

2011-06-29 Thread DDussie
Hello,

If i remember correct (and list please correct, if wrong), Since your
configuration is 
Remedy 6.3
Windows Server 2003
Oracle 10g
- you need a 9i client to connect to 10g for 6.3 ARS.
- with the ar.conf, your database client/home needs to point to
9i


Installation the 9i client,
- test connecting to the 10g db with the client only
- then modified to ar.conf
- try starting up the arsystem


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