Re: RPC call failed; ONC/RPC call timed out when syncing with ADDM
Hi Ryan, Thank you very much for directing me to the KB article. Unfortunately the situations described in the article do not apply to my environment. It is also not a performance issue. Thanks for trying. Victor On Monday 08 Jul 2013 16:03:02 Downing, Ryan wrote: Hi Victor, Try looking into Knowledge Article KA371196 See if this applies to your current issue. Relates to the BMC_Impact class. Ryan. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: RPC call failed; ONC/RPC call timed out when syncing with ADDM
telnet (IP of the ARS server) (port of the ARS Server) ensure no firewall is up IE telnet 10.0.22.22 1611 ensure all the connections are open first.. between ADDM and the ARS server.. hope that helps On Tue, Jul 9, 2013 at 12:14 PM, Victor vico...@gmail.com wrote: Hi Ryan, Thank you very much for directing me to the KB article. Unfortunately the situations described in the article do not apply to my environment. It is also not a performance issue. Thanks for trying. Victor On Monday 08 Jul 2013 16:03:02 Downing, Ryan wrote: Hi Victor, Try looking into Knowledge Article KA371196 See if this applies to your current issue. Relates to the BMC_Impact class. Ryan. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: RPC call failed; ONC/RPC call timed out when syncing with ADDM
Hi Victor, Try looking into Knowledge Article KA371196 See if this applies to your current issue. Relates to the BMC_Impact class. Ryan. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Victor Sent: Sunday, July 07, 2013 6:26 AM To: arslist@ARSLIST.ORG Subject: RPC call failed; ONC/RPC call timed out when syncing with ADDM Hello Listers, I receive the following error (in AtriumPluginSvr.log) each time ADDM tries to sync with CMDB: Jul 05 2013 00:05:52.721 ERROR ( ?:?) - getListEntryWithFields() FAILs in plugin: BMC.ARDBC.DEPRECATION.PLUGIN ERROR (91): RPC call failed; ONC/RPC call timed out at com.bmc.cmdb.api.CMDBProxyJRpcBase.convertException(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.convertException(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source) at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstance(Unknown Source) at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstanceWithAttributes2(Unknown Source) at com.bmc.cmdb.api.CMDBInstance.findObjects(Unknown Source) at com.bmc.cmdb.api.CMDBInstance.findObjects(Unknown Source) at com.bmc.cmdb.plugins.deputil.CMDBDeprecationPlugin.getListEntryWithFields(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.a.ArdbcGlewf(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsArdbcGlewf_5(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsArdbcGlewf_4(Unknown Source) at com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Jul 05 2013 00:11:06.981 FATAL ( ?:?) - - GetListInstance ERROR (91): RPC call failed; ONC/RPC call timed out at com.bmc.cmdb.api.CMDBProxyJRpcBase.convertException(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.convertException(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source) at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstance(Unknown Source) at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstanceWithAttributes2(Unknown Source) at com.bmc.cmdb.api.CMDBInstance.findObjects(Unknown Source) at com.bmc.cmdb.api.CMDBInstance.findObjects(Unknown Source) at com.bmc.cmdb.plugins.deputil.CMDBDeprecationPlugin.getListEntryWithFields(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.a.ArdbcGlewf(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsArdbcGlewf_5(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsArdbcGlewf_4(Unknown Source) at com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) As a result not all CIs discovered by ADDM are synced with CMDB. Can anyone point me into the right direction to debuging this error? My system configuration: AR System 8.0 patch 003, ITSM ver. 8.0, windows 2008, MS SQL 2008, Tomcat 6. Thanks, Victor Olufowobi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
RPC call failed; ONC/RPC call timed out when syncing with ADDM
Hello Listers, I receive the following error (in AtriumPluginSvr.log) each time ADDM tries to sync with CMDB: Jul 05 2013 00:05:52.721 ERROR ( ?:?) - getListEntryWithFields() FAILs in plugin: BMC.ARDBC.DEPRECATION.PLUGIN ERROR (91): RPC call failed; ONC/RPC call timed out at com.bmc.cmdb.api.CMDBProxyJRpcBase.convertException(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.convertException(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source) at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstance(Unknown Source) at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstanceWithAttributes2(Unknown Source) at com.bmc.cmdb.api.CMDBInstance.findObjects(Unknown Source) at com.bmc.cmdb.api.CMDBInstance.findObjects(Unknown Source) at com.bmc.cmdb.plugins.deputil.CMDBDeprecationPlugin.getListEntryWithFields(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.a.ArdbcGlewf(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsArdbcGlewf_5(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsArdbcGlewf_4(Unknown Source) at com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Jul 05 2013 00:11:06.981 FATAL ( ?:?) - - GetListInstance ERROR (91): RPC call failed; ONC/RPC call timed out at com.bmc.cmdb.api.CMDBProxyJRpcBase.convertException(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.convertException(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source) at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstance(Unknown Source) at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstanceWithAttributes2(Unknown Source) at com.bmc.cmdb.api.CMDBInstance.findObjects(Unknown Source) at com.bmc.cmdb.api.CMDBInstance.findObjects(Unknown Source) at com.bmc.cmdb.plugins.deputil.CMDBDeprecationPlugin.getListEntryWithFields(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.a.ArdbcGlewf(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsArdbcGlewf_5(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsArdbcGlewf_4(Unknown Source) at com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) As a result not all CIs discovered by ADDM are synced with CMDB. Can anyone point me into the right direction to debuging this error? My system configuration: AR System 8.0 patch 003, ITSM ver. 8.0, windows 2008, MS SQL 2008, Tomcat 6. Thanks, Victor Olufowobi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
