Re: 6.03.00 Compatibility Matrix Needed

2012-05-09 Thread Easter, David
Just a reminder that BMC Intellectual Property, which includes compatibility 
matrices, may not be distributed by any entity besides BMC.  Doing so is a 
violation of the EULA.

The files can be found on a BMC moderated download site here:  
https://communities.bmc.com/communities/docs/DOC-7077

You must first sign up for an account on the BMC Communities to have access to 
the documents.  However, a support ID or being a current BMC customer is not a 
requirement to get that account - just agreeing to the EULA.

-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tales Parreiras da Silva
Sent: Wednesday, May 09, 2012 9:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: 6.03.00 Compatibility Matrix Needed

** Hi David.
Here goes the file.

Regards,

Tales Parreiras da Silva
_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

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Re: 6.03.00 Compatibility Matrix Needed

2012-05-09 Thread David M. Clark
I understand that concept and appreciate the link David, but BMC should stop 
breaking their web site links in previously released documentation if that's 
how they feel about it.

-D


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David
Sent: Wednesday, May 09, 2012 11:10 AM
To: arslist@ARSLIST.ORG
Subject: Re: 6.03.00 Compatibility Matrix Needed

Just a reminder that BMC Intellectual Property, which includes compatibility 
matrices, may not be distributed by any entity besides BMC.  Doing so is a 
violation of the EULA.

The files can be found on a BMC moderated download site here:  
https://communities.bmc.com/communities/docs/DOC-7077

You must first sign up for an account on the BMC Communities to have access to 
the documents.  However, a support ID or being a current BMC customer is not a 
requirement to get that account - just agreeing to the EULA.

-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tales Parreiras da Silva
Sent: Wednesday, May 09, 2012 9:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: 6.03.00 Compatibility Matrix Needed

** Hi David.
Here goes the file.

Regards,

Tales Parreiras da Silva
_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

___
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Re: 6.03.00 Compatibility Matrix Needed

2012-05-09 Thread pritch
David - I admire your knowledge of where everything is.  However, one could 
point to the fact that 6.03.00 is no longer supported, or that the path to 
DOC-7077 is not that intuitive, but with the current state of the support 
folks, can you really use BMC and Intellectual in the same sentence (ok so it's 
a bit of sarcasm)?  I would really encourage you to review some of the tickets 
in the BMC support system or listen into some of the support calls to see how 
well it's going.  We get better answers here on the ARSlist.

On a positive note - good luck with the quarterly earnings release later today 
- we're rooting for ya!

- Original Message -
From: "David Easter" 
To: arslist@ARSLIST.ORG
Sent: Wednesday, May 9, 2012 12:10:00 PM
Subject: Re: 6.03.00 Compatibility Matrix Needed

** 


Just a reminder that BMC Intellectual Property, which includes compatibility 
matrices, may not be distributed by any entity besides BMC.  Doing so is a 
violation of the EULA. 

  

The files can be found on a BMC moderated download site here:  
https://communities.bmc.com/communities/docs/DOC-7077 

  

You must first sign up for an account on the BMC Communities to have access to 
the documents.  However, a support ID or being a current BMC customer is not a 
requirement to get that account – just agreeing to the EULA. 

  

-David J. Easter 

Manager of Product Management, Remedy Platform 

BMC Software, Inc. 

  

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc. 

  


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tales Parreiras da Silva 
Sent: Wednesday, May 09, 2012 9:04 AM 
To: arslist@ARSLIST.ORG 
Subject: Re: 6.03.00 Compatibility Matrix Needed 

  

** Hi David. 
Here goes the file. 

Regards, 

Tales Parreiras da Silva 
_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 
www.wwrug.com ARSlist: "Where the Answers Are"_

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Re: 6.03.00 Compatibility Matrix Needed

2012-05-09 Thread Pat Zandi
Rofl   .. Your in a rare mood today Pritch. 

Wait: you didn't put in your two weeks did you! I'll be mad

Sent from my iPhone

On May 9, 2012, at 15:45, pritch  wrote:

> David - I admire your knowledge of where everything is.  However, one could 
> point to the fact that 6.03.00 is no longer supported, or that the path to 
> DOC-7077 is not that intuitive, but with the current state of the support 
> folks, can you really use BMC and Intellectual in the same sentence (ok so 
> it's a bit of sarcasm)?  I would really encourage you to review some of the 
> tickets in the BMC support system or listen into some of the support calls to 
> see how well it's going.  We get better answers here on the ARSlist.
> 
> On a positive note - good luck with the quarterly earnings release later 
> today - we're rooting for ya!
> 
> - Original Message -
> From: "David Easter" 
> To: arslist@ARSLIST.ORG
> Sent: Wednesday, May 9, 2012 12:10:00 PM
> Subject: Re: 6.03.00 Compatibility Matrix Needed
> 
> ** 
> 
> 
> Just a reminder that BMC Intellectual Property, which includes compatibility 
> matrices, may not be distributed by any entity besides BMC.  Doing so is a 
> violation of the EULA. 
> 
>   
> 
> The files can be found on a BMC moderated download site here:  
> https://communities.bmc.com/communities/docs/DOC-7077 
> 
>   
> 
> You must first sign up for an account on the BMC Communities to have access 
> to the documents.  However, a support ID or being a current BMC customer is 
> not a requirement to get that account – just agreeing to the EULA. 
> 
>   
> 
> -David J. Easter 
> 
> Manager of Product Management, Remedy Platform 
> 
> BMC Software, Inc. 
> 
>   
> 
> The opinions, statements, and/or suggested courses of action expressed in 
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
> voluntary participation in this forum is not intended to convey a role as a 
> spokesperson, liaison or public relations representative for BMC Software, 
> Inc. 
> 
>   
> 
> 
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Tales Parreiras da Silva 
> Sent: Wednesday, May 09, 2012 9:04 AM 
> To: arslist@ARSLIST.ORG 
> Subject: Re: 6.03.00 Compatibility Matrix Needed 
> 
>   
> 
> ** Hi David. 
> Here goes the file. 
> 
> Regards, 
> 
> Tales Parreiras da Silva 
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend 
> WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

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Re: 6.03.00 Compatibility Matrix Needed

2012-05-09 Thread Easter, David
If you go onto BMC Communities and do a search for

6.3.00 documentation

You'll find the documents.  It's the first hit from the search list.

-David J. Easter
Manager of Product Management, Atrium AR System
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of pritch
Sent: Wednesday, May 09, 2012 12:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: 6.03.00 Compatibility Matrix Needed

David - I admire your knowledge of where everything is.  However, one could 
point to the fact that 6.03.00 is no longer supported, or that the path to 
DOC-7077 is not that intuitive, but with the current state of the support 
folks, can you really use BMC and Intellectual in the same sentence (ok so it's 
a bit of sarcasm)?  I would really encourage you to review some of the tickets 
in the BMC support system or listen into some of the support calls to see how 
well it's going.  We get better answers here on the ARSlist.

On a positive note - good luck with the quarterly earnings release later today 
- we're rooting for ya!

- Original Message -
From: "David Easter" 
To: arslist@ARSLIST.ORG
Sent: Wednesday, May 9, 2012 12:10:00 PM
Subject: Re: 6.03.00 Compatibility Matrix Needed

** 


Just a reminder that BMC Intellectual Property, which includes compatibility 
matrices, may not be distributed by any entity besides BMC.  Doing so is a 
violation of the EULA. 

  

The files can be found on a BMC moderated download site here:  
https://communities.bmc.com/communities/docs/DOC-7077 

  

You must first sign up for an account on the BMC Communities to have access to 
the documents.  However, a support ID or being a current BMC customer is not a 
requirement to get that account – just agreeing to the EULA. 

  

-David J. Easter 

Manager of Product Management, Remedy Platform 

BMC Software, Inc. 

  

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc. 

  


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tales Parreiras da Silva 
Sent: Wednesday, May 09, 2012 9:04 AM 
To: arslist@ARSLIST.ORG 
Subject: Re: 6.03.00 Compatibility Matrix Needed 

  

** Hi David. 
Here goes the file. 

Regards, 

Tales Parreiras da Silva 
_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 
www.wwrug.com ARSlist: "Where the Answers Are"_ 

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

___
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