Re: 7.1 to 8.1
Download and review the documentation for Best Practice Conversion Utility and Delta Data Migrator. These documents provide some good details for accomplishing what you are wanting to do. -Original Message- From: teresa S Fannin teresa.s.fan...@accenturefederal.com To: arslist arslist@ARSLIST.ORG Sent: Wed, Sep 18, 2013 12:18 pm Subject: 7.1 to 8.1 ** All, Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your experience? My plan is to start with a fresh install of 8.1 in a staging area and then bring over my customization (nothing to drastic here) and bring over all the data, foundation and Incidents and Changes and Problems.All serves will be virtual including the SQL Server 2005 DB. See you at WWRUG 2013. Thanks, Teresa Fannin 210-918-8061 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: 7.1 to 8.1
Hi, An alternative to Delta Data Migrator is RRR|Chive, which is more robust in the Delta Data Migration and can also migrate the data in complete systems. You might have to know a little bit more about which data you want to move though... https://rrr.se/cgi/index?pg=chive Best Regards - Misi, RRR AB, http://rrr.se Download and review the documentation for Best Practice Conversion Utility and Delta Data Migrator. These documents provide some good details for accomplishing what you are wanting to do. -Original Message- From: teresa S Fannin teresa.s.fan...@accenturefederal.com To: arslist arslist@ARSLIST.ORG Sent: Wed, Sep 18, 2013 12:18 pm Subject: 7.1 to 8.1 ** All, Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your experience? My plan is to start with a fresh install of 8.1 in a staging area and then bring over my customization (nothing to drastic here) and bring over all the data, foundation and Incidents and Changes and Problems.All serves will be virtual including the SQL Server 2005 DB. See you at WWRUG 2013. Thanks, Teresa Fannin 210-918-8061 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: 7.1 to 8.1
We have used rrrChive in several NEW server migrations for Remedy and it works great. Have never had an issue with it. I have sets of config files I keep so I can do syncs from prod to test and dev quarterly or as needed and it's just background works. Great product ... thanks Misi ! Susan On Wed, Sep 18, 2013 at 12:45 PM, Misi Mladoniczky m...@rrr.se wrote: Hi, An alternative to Delta Data Migrator is RRR|Chive, which is more robust in the Delta Data Migration and can also migrate the data in complete systems. You might have to know a little bit more about which data you want to move though... https://rrr.se/cgi/index?pg=chive Best Regards - Misi, RRR AB, http://rrr.se Download and review the documentation for Best Practice Conversion Utility and Delta Data Migrator. These documents provide some good details for accomplishing what you are wanting to do. -Original Message- From: teresa S Fannin teresa.s.fan...@accenturefederal.com To: arslist arslist@ARSLIST.ORG Sent: Wed, Sep 18, 2013 12:18 pm Subject: 7.1 to 8.1 ** All, Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your experience? My plan is to start with a fresh install of 8.1 in a staging area and then bring over my customization (nothing to drastic here) and bring over all the data, foundation and Incidents and Changes and Problems. All serves will be virtual including the SQL Server 2005 DB. See you at WWRUG 2013. Thanks, Teresa Fannin 210-918-8061 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: 7.1 to 8.1
Hi Teresa, We have successfully done a upgrade from 7.1 to 8.1. But there are important points to be considered. We used the 7 step staged approach which you find details in the docs.bmc.com. One main issues we faced is with the CMDB architecture change to remove attributes from CMDB and place it in Asset. This required a lot of process and integration changes in our environment. Before the upgrade please perform and analysis of areas/process impacted because of the changes or new functionality introduced in 8.1. Which will help to have a plan on the upgrade. Regards, Karthik On Thu, Sep 19, 2013 at 12:17 AM, teresa S Fannin teresa.s.fan...@accenturefederal.com wrote: ** All, Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your experience? My plan is to start with a fresh install of 8.1 in a staging area and then bring over my customization (nothing to drastic here) and bring over all the data, foundation and Incidents and Changes and Problems.All serves will be virtual including the SQL Server 2005 DB.* *** ** ** See you at WWRUG 2013. Thanks, Teresa Fannin 210-918-8061 ** ** ** ** _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years