Re: 7.1 to 8.1

2013-09-18 Thread Roger Justice

Download and review the documentation for Best Practice Conversion Utility and 
Delta Data Migrator. These documents provide some good details for 
accomplishing what you are wanting to do.


-Original Message-
From: teresa S Fannin teresa.s.fan...@accenturefederal.com
To: arslist arslist@ARSLIST.ORG
Sent: Wed, Sep 18, 2013 12:18 pm
Subject: 7.1 to 8.1


**

All,
Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your 
experience?   My plan is to start with a fresh install of 8.1 in a staging area 
and then bring over my customization (nothing to drastic here) and bring over 
all the data, foundation and Incidents and Changes and Problems.All serves 
will be virtual including the SQL Server 2005 DB.
 
See you at WWRUG 2013.
Thanks,
Teresa Fannin
210-918-8061
 
 

_ARSlist: Where the Answers Are and have been for 20 years_

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Re: 7.1 to 8.1

2013-09-18 Thread Misi Mladoniczky
Hi,

An alternative to Delta Data Migrator is RRR|Chive, which is more robust in
the Delta Data Migration and can also migrate the data in complete systems.
You might have to know a little bit more about which data you want to move
though...

https://rrr.se/cgi/index?pg=chive

Best Regards - Misi, RRR AB, http://rrr.se


 Download and review the documentation for Best Practice Conversion Utility and
 Delta Data Migrator. These documents provide some good details for
 accomplishing what you are wanting to do.


 -Original Message-
 From: teresa S Fannin teresa.s.fan...@accenturefederal.com
 To: arslist arslist@ARSLIST.ORG
 Sent: Wed, Sep 18, 2013 12:18 pm
 Subject: 7.1 to 8.1


 **

 All,
 Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your
 experience?   My plan is to start with a fresh install of 8.1 in a staging
 area and then bring over my customization (nothing to drastic here) and bring
 over all the data, foundation and Incidents and Changes and Problems.All
 serves will be virtual including the SQL Server 2005 DB.

 See you at WWRUG 2013.
 Thanks,
 Teresa Fannin
 210-918-8061



 _ARSlist: Where the Answers Are and have been for 20 years_

 ___
 UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
 Where the Answers Are, and have been for 20 years


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: 7.1 to 8.1

2013-09-18 Thread Susan Palmer
We have used rrrChive in several NEW server migrations for Remedy and it
works great.  Have never had an issue with it.  I have sets of config files
I keep so I can do syncs from prod to test and dev quarterly or as needed
and it's just background works.  Great product ... thanks Misi !

Susan


On Wed, Sep 18, 2013 at 12:45 PM, Misi Mladoniczky m...@rrr.se wrote:

 Hi,

 An alternative to Delta Data Migrator is RRR|Chive, which is more robust in
 the Delta Data Migration and can also migrate the data in complete systems.
 You might have to know a little bit more about which data you want to move
 though...

 https://rrr.se/cgi/index?pg=chive

 Best Regards - Misi, RRR AB, http://rrr.se

 
  Download and review the documentation for Best Practice Conversion
 Utility and
  Delta Data Migrator. These documents provide some good details for
  accomplishing what you are wanting to do.
 
 
  -Original Message-
  From: teresa S Fannin teresa.s.fan...@accenturefederal.com
  To: arslist arslist@ARSLIST.ORG
  Sent: Wed, Sep 18, 2013 12:18 pm
  Subject: 7.1 to 8.1
 
 
  **
 
  All,
  Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your
  experience?   My plan is to start with a fresh install of 8.1 in a
 staging
  area and then bring over my customization (nothing to drastic here) and
 bring
  over all the data, foundation and Incidents and Changes and Problems.
  All
  serves will be virtual including the SQL Server 2005 DB.
 
  See you at WWRUG 2013.
  Thanks,
  Teresa Fannin
  210-918-8061
 
 
 
  _ARSlist: Where the Answers Are and have been for 20 years_
 
 
 ___
  UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
  Where the Answers Are, and have been for 20 years
 


 ___
 UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
 Where the Answers Are, and have been for 20 years


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Re: 7.1 to 8.1

2013-09-18 Thread Karthik Nagaramu
Hi Teresa,

We have successfully done a upgrade from 7.1 to 8.1. But there are
important points to be considered. We used the 7 step staged approach which
you find details in the docs.bmc.com.

One main issues we faced is with the CMDB architecture change to remove
attributes from CMDB and place it in Asset. This required a lot of process
and integration changes in our environment.

Before the upgrade please perform and analysis of areas/process impacted
because of the changes or new functionality introduced in 8.1. Which will
help to have a plan on the upgrade.

Regards,
Karthik


On Thu, Sep 19, 2013 at 12:17 AM, teresa S Fannin 
teresa.s.fan...@accenturefederal.com wrote:

 **

 All,

 Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your
 experience?   My plan is to start with a fresh install of 8.1 in a staging
 area and then bring over my customization (nothing to drastic here) and
 bring over all the data, foundation and Incidents and Changes and
 Problems.All serves will be virtual including the SQL Server 2005 DB.*
 ***

 ** **

 See you at WWRUG 2013.

 Thanks,

 Teresa Fannin

 210-918-8061

 ** **

 ** **
  _ARSlist: Where the Answers Are and have been for 20 years_

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UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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