Re: Bad Menu (ARERR 9372)

[Kemes, Lisa]

We are experiencing this as well and never had a problem until we upgraded to 
7.5 p4 Midtier.  I turned on the API logs but couldn't find anything that 
helped explain what's wrong and how we can fix it.  We don't have any Active 
Links with these menus.

Seems like older forms are OK, it's the newer ones that we created after we 
upgraded that we are having the problems.

It happens on Firefox and IE 7 and IE 8 (and on different computers)  It's 
really frustrating!

ARS 7.1 p 7
Window 2003
ORACLE 10g
IIS/Tomcat
MidTier 7.5 p 4


Lisa




From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Nair, Rajesh IN BOM SISL
Sent: Thursday, June 10, 2010 6:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: Bad Menu (ARERR 9372)

**
Hi,
Please check the logs as this normally happen if their is a change field action 
that changes the menu which may be attached to a character field

Regards
Rajesh


From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Pargeter, Christie :CO IS
Sent: Thursday, June 10, 2010 3:45 AM
To: arslist@ARSLIST.ORG
Subject: Bad Menu (ARERR 9372)

**
Hi All - I have just upgraded my MidTier on my dev & QA servers.  Sometimes 
when I click on a menu I get Bad Menu (ARERR 9372).  If I click on the same 
menu again it works properly.  Any ideas?

ARS 7.1 p 6
ITSM 7.0.3 p 9
Window 2003
MS SQ 2005
IIS/Tomcat
RKM 7.2 p 2
MidTier 7.5 p 5



Christie Pargeter
Legacy Health
IS - Programming
SR Technical Analyst
cparge...@lhs.org <mailto:cparge...@lhs.org>
  1120 Building
tel: 503-415-5149

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

Important notice: This e-mail and any attachment there to contains corporate 
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immediately by reply e-mail and delete this e-mail and its attachments from 
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Thank You.
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Re: Bad Menu (ARERR 9372)

[Nair, Rajesh IN BOM SISL]

Hi,
Please check the logs as this normally happen if their is a change field action 
that changes the menu which may be attached to a character field

Regards
Rajesh


From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Pargeter, Christie :CO IS
Sent: Thursday, June 10, 2010 3:45 AM
To: arslist@ARSLIST.ORG
Subject: Bad Menu (ARERR 9372)

**
Hi All - I have just upgraded my MidTier on my dev & QA servers.  Sometimes 
when I click on a menu I get Bad Menu (ARERR 9372).  If I click on the same 
menu again it works properly.  Any ideas?

ARS 7.1 p 6
ITSM 7.0.3 p 9
Window 2003
MS SQ 2005
IIS/Tomcat
RKM 7.2 p 2
MidTier 7.5 p 5



Christie Pargeter
Legacy Health
IS - Programming
SR Technical Analyst
cparge...@lhs.org 
  1120 Building
tel: 503-415-5149

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

Important notice: This e-mail and any attachment there to contains corporate 
proprietary information. If you have received it by mistake, please notify us 
immediately by reply e-mail and delete this e-mail and its attachments from 
your system.
Thank You.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"