Re: COLCOUNT not working

2010-05-10 Thread ARSmarts Support
Hi,

You can make a filter with 2 set field actions:
- the 1st one is just setting a dummy field with the result of the query you 
want to count the results
- the 2nd one uses the $LASTCOUNT$ keyword

or
you use a set field with SQL source, and write a query like SELECT 
COUNT(Field1) FROM table_Name WHERE query

Best regards,
ARSmarts support team



ARSmarts, your most useful AR System companion.
www.ARSmarts.com

On 10 May 2010, at 17:41, Raj wrote:

> Hi All,
> Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
> action of a Filter on Submit. Seems is it not working. Always setting
> the field to a constant value of 15.
> Would like to set the field with the number of rows in that particular
> table. Is the any other way around to do this?
> How can it be done with the help of Direct SQL ?
> 
> Please advise.
> Thanks,
> Ravi
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"







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Re: COLCOUNT not working

2010-05-10 Thread Ravi
Thanks for the reply.
so,
DB ID of Table Name = Table1
DB ID of Column in the table = Column Field ( Only one column in this table
)
then my Set Field with SQL Source should look like :
SELECT COUNT(Column FIeld) FROM Table1 WHERE query   ?

Please let me know.

Thanks.


On Mon, May 10, 2010 at 9:09 AM, ARSmarts Support wrote:

> **
> Hi,
>
> You can make a filter with 2 set field actions:
> - the 1st one is just setting a dummy field with the result of the query
> you want to count the results
> - the 2nd one uses the $LASTCOUNT$ keyword
>
> or
> you use a set field with SQL source, and write a query like SELECT
> COUNT(Field1) FROM table_Name WHERE query
>
> Best regards,
> ARSmarts support team
>
>
>
> ARSmarts, your most useful AR System companion.
> www.ARSmarts.com
>
> On 10 May 2010, at 17:41, Raj wrote:
>
> Hi All,
> Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
> action of a Filter on Submit. Seems is it not working. Always setting
> the field to a constant value of 15.
> Would like to set the field with the number of rows in that particular
> table. Is the any other way around to do this?
> How can it be done with the help of Direct SQL ?
>
> Please advise.
> Thanks,
> Ravi
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
>
>
>
>
>
>
>
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

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Re: COLCOUNT not working

2010-05-10 Thread Ravi
So, if I use the first way you mentioned:
Since, I don't have the dummy field, so do I need to add a temp field to
that form.
If so then still what should I be using to set the count? As the need is to
set count of number of rows in the table to a field.(
Table contains only one column but will have multiple rows) and then use
$LASTCOUNT$ ( As COLCOUNT is not working) ?
Please let me know.
Thank you.

On Mon, May 10, 2010 at 9:09 AM, ARSmarts Support wrote:

> **
> Hi,
>
> You can make a filter with 2 set field actions:
> - the 1st one is just setting a dummy field with the result of the query
> you want to count the results
> - the 2nd one uses the $LASTCOUNT$ keyword
>
> or
> you use a set field with SQL source, and write a query like SELECT
> COUNT(Field1) FROM table_Name WHERE query
>
> Best regards,
> ARSmarts support team
>
>
>
> ARSmarts, your most useful AR System companion.
> www.ARSmarts.com
>
> On 10 May 2010, at 17:41, Raj wrote:
>
> Hi All,
> Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
> action of a Filter on Submit. Seems is it not working. Always setting
> the field to a constant value of 15.
> Would like to set the field with the number of rows in that particular
> table. Is the any other way around to do this?
> How can it be done with the help of Direct SQL ?
>
> Please advise.
> Thanks,
> Ravi
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
>
>
>
>
>
>
>
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

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Re: COLCOUNT not working

2010-05-10 Thread ARSmarts Support
You can make use of the view created by ars. Here is an example:
suppose you have a table name HPD:Help Desk, and count the New incidents in it. 
The sql statement would be

SELECT Count(Case_ID) FROM HPD_Help_Desk WHERE Status = 0

Status = 0 because it is the integer corresponding to the New value of the 
status field

Best regards,
ARSmarts support team


ARSmarts, your most useful AR System companion.
www.ARSmarts.com


On 10 May 2010, at 18:41, Ravi wrote:

> ** Thanks for the reply.
> so, 
> DB ID of Table Name = Table1
> DB ID of Column in the table = Column Field ( Only one column in this table )
> then my Set Field with SQL Source should look like :
> SELECT COUNT(Column FIeld) FROM Table1 WHERE query   ?
> 
> Please let me know.
> 
> Thanks.
> 
> 
> On Mon, May 10, 2010 at 9:09 AM, ARSmarts Support  
> wrote:
> **
> Hi,
> 
> You can make a filter with 2 set field actions:
> - the 1st one is just setting a dummy field with the result of the query you 
> want to count the results
> - the 2nd one uses the $LASTCOUNT$ keyword
> 
> or
> you use a set field with SQL source, and write a query like SELECT 
> COUNT(Field1) FROM table_Name WHERE query
> 
> Best regards,
> ARSmarts support team
> 
> 
> 
> ARSmarts, your most useful AR System companion.
> www.ARSmarts.com
> 
> On 10 May 2010, at 17:41, Raj wrote:
> 
>> Hi All,
>> Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
>> action of a Filter on Submit. Seems is it not working. Always setting
>> the field to a constant value of 15.
>> Would like to set the field with the number of rows in that particular
>> table. Is the any other way around to do this?
>> How can it be done with the help of Direct SQL ?
>> 
>> Please advise.
>> Thanks,
>> Ravi
>> 
>> ___
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
> 
> 
> 
> 
> 
> 
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
> 
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_






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Re: COLCOUNT not working

2010-05-10 Thread ARSmarts Support
You have 2 forms: form1 which contains the field where you want to store the 
number of records you find in form2.

Create a temp field in form1: zTmp
Create an optional field in form1 to hold the number of records found in form2: 
RowCount
Create a filter attached to form1:
1st action:
Set field from: Form1
No match: Set fields to $NULL$
Multiple match: Use 1st matching
Set Field if: the query you had in your table field
Set Fields: zTmp <-- $1$

2nd action
Set field from: Current Transaction
Set Fields: RowCount <-- $LASTCOUNT$

Best regards,
ARSmarts support team


ARSmarts, your most useful AR System companion.
www.ARSmarts.com

On 10 May 2010, at 18:48, Ravi wrote:

> ** So, if I use the first way you mentioned:
> Since, I don't have the dummy field, so do I need to add a temp field to that 
> form.
> If so then still what should I be using to set the count? As the need is to 
> set count of number of rows in the table to a field.(
> Table contains only one column but will have multiple rows) and then use 
> $LASTCOUNT$ ( As COLCOUNT is not working) ? 
> Please let me know.
> Thank you.
> 
> On Mon, May 10, 2010 at 9:09 AM, ARSmarts Support  
> wrote:
> **
> Hi,
> 
> You can make a filter with 2 set field actions:
> - the 1st one is just setting a dummy field with the result of the query you 
> want to count the results
> - the 2nd one uses the $LASTCOUNT$ keyword
> 
> or
> you use a set field with SQL source, and write a query like SELECT 
> COUNT(Field1) FROM table_Name WHERE query
> 
> Best regards,
> ARSmarts support team
> 
> 
> 
> ARSmarts, your most useful AR System companion.
> www.ARSmarts.com
> 
> On 10 May 2010, at 17:41, Raj wrote:
> 
>> Hi All,
>> Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
>> action of a Filter on Submit. Seems is it not working. Always setting
>> the field to a constant value of 15.
>> Would like to set the field with the number of rows in that particular
>> table. Is the any other way around to do this?
>> How can it be done with the help of Direct SQL ?
>> 
>> Please advise.
>> Thanks,
>> Ravi
>> 
>> ___
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
> 
> 
> 
> 
> 
> 
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
> 
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_





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Re: COLCOUNT not working

2010-05-10 Thread Joe DeSouza
Raj,

sum(fieldname) is the function used across most standard databases to do 
something similar to a colcount()

update table tablename set fieldname = sum(field2name) where your conditions...

Just curious - what are your actions on your filter that doesn't seem to work?

Hope this helps..

Cheers

Joe




From: Raj 
To: arslist@ARSLIST.ORG
Sent: Mon, May 10, 2010 11:41:19 AM
Subject: COLCOUNT not working

Hi All,
Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
action of a Filter on Submit. Seems is it not working. Always setting
the field to a constant value of 15.
Would like to set the field with the number of rows in that particular
table. Is the any other way around to do this?
How can it be done with the help of Direct SQL ?

Please advise.
Thanks,
Ravi

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Re: COLCOUNT not working

2010-05-10 Thread LJ LongWing
Joe,

Sorry to disagree with you, but 'sum' gives you an adding of all the values
in a column.whereas colcount gives you the number of records returned..

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Monday, May 10, 2010 12:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: COLCOUNT not working

 

** 

Raj,

sum(fieldname) is the function used across most standard databases to do
something similar to a colcount()

update table tablename set fieldname = sum(field2name) where your
conditions...

Just curious - what are your actions on your filter that doesn't seem to
work?

Hope this helps..

Cheers

Joe

 

  _  

From: Raj 
To: arslist@ARSLIST.ORG
Sent: Mon, May 10, 2010 11:41:19 AM
Subject: COLCOUNT not working

Hi All,
Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
action of a Filter on Submit. Seems is it not working. Always setting
the field to a constant value of 15.
Would like to set the field with the number of rows in that particular
table. Is the any other way around to do this?
How can it be done with the help of Direct SQL ?

Please advise.
Thanks,
Ravi


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Re: COLCOUNT not working

2010-05-10 Thread Joe DeSouza
I apologize for my error in my previous email. I just realized I helped you to 
colsum and not colcount.. I read and posted it in a hurry..

Joe



From: Ravi 
To: arslist@ARSLIST.ORG
Sent: Mon, May 10, 2010 12:48:24 PM
Subject: Re: COLCOUNT not working

**
So, if I use the first way you mentioned:
Since, I don't have the dummy field, so do I need to add a temp field to that 
form.
If so then still what should I be using to set the count? As the need is to set 
count of number of rows in the table to a field.(
Table contains only one column but will have multiple rows) and then use 
$LASTCOUNT$ ( As COLCOUNT is not working) ? 
Please let me know.
Thank you.


On Mon, May 10, 2010 at 9:09 AM, ARSmarts Support  wrote:

**
>
>Hi,
>
>
>You can make a filter with 2 set field actions:
>- the 1st one is just setting a dummy field with the result of the query you 
>want to count the results
>- the 2nd one uses the $LASTCOUNT$ keyword
>
>
>or
>you use a set field with SQL source, and write a query like SELECT 
>COUNT(Field1) FROM table_Name WHERE query
>
>
>Best regards,
>ARSmarts support team
>
>
>
>
>
>
>ARSmarts, your most useful AR System companion.
>www.ARSmarts.com
>
>
>On 10 May 2010, at 17:41, Raj wrote:
>
>Hi All,
>>Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
>>action of a Filter on Submit. Seems is it not working. Always setting
>>>>the field to a constant value of 15.
>>Would like to set the field with the number of rows in that particular
>>table. Is the any other way around to do this?
>>How can it be done with the help of Direct SQL ?
>>
>>Please advise.
>>>>Thanks,
>>Ravi
>>
>>___
>>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
>>
>
>
>
>
>
>
>
>_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>
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Re: COLCOUNT not working

2010-05-11 Thread Joe DeSouza
Yup I posted a correction later when I realized its not a sum that he wants but 
just the count of records.. I read and posted my mail with an erroneous 
suggestion in a hurry.. and later realized I made a mistake..

Joe




From: LJ LongWing 
To: arslist@ARSLIST.ORG
Sent: Mon, May 10, 2010 2:47:07 PM
Subject: Re: COLCOUNT not working

**  
Joe,
Sorry to disagree with you, but ‘sum’ gives you an
adding of all the values in a column…whereas colcount gives you the number
of records returned….
 
From:Action Request System
discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe
DeSouza
Sent: Monday, May 10, 2010 12:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: COLCOUNT not working
 
** 
Raj,

sum(fieldname) is the function used across most standard databases to do
something similar to a colcount()

update table tablename set fieldname = sum(field2name) where your conditions...

Just curious - what are your actions on your filter that doesn't seem to work?

Hope this helps..

Cheers

Joe
 


 
From:Raj

To: arslist@ARSLIST.ORG
Sent: Mon, May 10, 2010 11:41:19 AM
Subject: COLCOUNT not working

Hi All,
Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
action of a Filter on Submit. Seems is it not working. Always setting
the field to a constant value of 15.
Would like to set the field with the number of rows in that particular
table. Is the any other way around to do this?
How can it be done with the help of Direct SQL ?

Please advise.
Thanks,
Ravi

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Re: COLCOUNT not working

2010-05-11 Thread LJ LongWing
It’s all good….we all make mistakes J

 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Tuesday, May 11, 2010 9:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: COLCOUNT not working

 

** 

Yup I posted a correction later when I realized its not a sum that he wants but 
just the count of records.. I read and posted my mail with an erroneous 
suggestion in a hurry.. and later realized I made a mistake..

Joe

 

  _  

From: LJ LongWing 
To: arslist@ARSLIST.ORG
Sent: Mon, May 10, 2010 2:47:07 PM
Subject: Re: COLCOUNT not working

** 

Joe,

Sorry to disagree with you, but ‘sum’ gives you an adding of all the values in 
a column…whereas colcount gives you the number of records returned….

 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Monday, May 10, 2010 12:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: COLCOUNT not working

 

** 

Raj,

sum(fieldname) is the function used across most standard databases to do 
something similar to a colcount()

update table tablename set fieldname = sum(field2name) where your conditions...

Just curious - what are your actions on your filter that doesn't seem to work?

Hope this helps..

Cheers

Joe

 

  _  

From: Raj 
To: arslist@ARSLIST.ORG
Sent: Mon, May 10, 2010 11:41:19 AM
Subject: COLCOUNT not working

Hi All,
Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
action of a Filter on Submit. Seems is it not working. Always setting
the field to a constant value of 15.
Would like to set the field with the number of rows in that particular
table. Is the any other way around to do this?
How can it be done with the help of Direct SQL ?

Please advise.
Thanks,
Ravi

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Re: {Remedy ARS} Re: COLCOUNT not working

2010-05-10 Thread Raj
Hi Joe,
Filter is on submit.
Only one If Action

Set Fields Action (Current Transaction- Current Transaction)

FIELD NAME<--COLCOUNT($COLUMN NAME$)

(There is only one column in the table, that DB ID of the column field
is "COLUMN NAME" and DB ID of the field to be set is "FIELD NAME". I
am doing the above action , please see below for more details:

Set Fields Action

Name  FIELD NAME
Value  COLCOUNT($COLUMN NAME$)

This COLCOUNT is not working properly, it is always setting the value
"15" to the field FIELD NAME. Although I checked there are 20 entries
in that column(Table).
So the value should be 20 but it is 15.

Thanks,
Raj



On May 10, 11:01 am, Joe DeSouza  wrote:
> Raj,
>
> sum(fieldname) is the function used across most standard databases to do 
> something similar to a colcount()
>
> update table tablename set fieldname = sum(field2name) where your 
> conditions...
>
> Just curious - what are your actions on your filter that doesn't seem to work?
>
> Hope this helps..
>
> Cheers
>
> Joe
>
> 
> From: Raj 
> To: arsl...@arslist.org
> Sent: Mon, May 10, 2010 11:41:19 AM
> Subject: COLCOUNT not working
>
> Hi All,
> Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
> action of a Filter on Submit. Seems is it not working. Always setting
> the field to a constant value of 15.
> Would like to set the field with the number of rows in that particular
> table. Is the any other way around to do this?
> How can it be done with the help of Direct SQL ?
>
> Please advise.
> Thanks,
> Ravi
>
> ___ 
> 
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"
>
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>
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> "Remedy ARS" group.
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> To unsubscribe from this group, send email to 
> arslist+unsubscr...@googlegroups.com.
> For more options, visit this group 
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Re: {Remedy ARS} Re: COLCOUNT not working

2010-05-10 Thread Brittain, Mark
Raj,

Any chance the Table Chunking is set to 15? I know it is a wild thought but it 
is the only thing I can think of that might explain the behavior.

Mark

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Raj
Sent: Monday, May 10, 2010 2:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: {Remedy ARS} Re: COLCOUNT not working

Hi Joe,
Filter is on submit.
Only one If Action

Set Fields Action (Current Transaction- Current Transaction)

FIELD NAME<--COLCOUNT($COLUMN NAME$)

(There is only one column in the table, that DB ID of the column field
is "COLUMN NAME" and DB ID of the field to be set is "FIELD NAME". I
am doing the above action , please see below for more details:

Set Fields Action

Name  FIELD NAME
Value  COLCOUNT($COLUMN NAME$)

This COLCOUNT is not working properly, it is always setting the value
"15" to the field FIELD NAME. Although I checked there are 20 entries
in that column(Table).
So the value should be 20 but it is 15.

Thanks,
Raj



On May 10, 11:01 am, Joe DeSouza  wrote:
> Raj,
>
> sum(fieldname) is the function used across most standard databases to do 
> something similar to a colcount()
>
> update table tablename set fieldname = sum(field2name) where your 
> conditions...
>
> Just curious - what are your actions on your filter that doesn't seem to work?
>
> Hope this helps..
>
> Cheers
>
> Joe
>
> 
> From: Raj 
> To: arsl...@arslist.org
> Sent: Mon, May 10, 2010 11:41:19 AM
> Subject: COLCOUNT not working
>
> Hi All,
> Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
> action of a Filter on Submit. Seems is it not working. Always setting
> the field to a constant value of 15.
> Would like to set the field with the number of rows in that particular
> table. Is the any other way around to do this?
> How can it be done with the help of Direct SQL ?
>
> Please advise.
> Thanks,
> Ravi
>
> ___ 
> 
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"
>
> ___ 
> 
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
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>
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> arslist+unsubscr...@googlegroups.com.
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Re: {Remedy ARS} Re: COLCOUNT not working

2010-05-11 Thread Raj
Thanks again.

So, as per this query:
SELECT Count(Column FIeld) FROM HPD_Help_Desk WHERE Status = 0

In my case this table has only one column and the rows will keep on
increasing whenever there is a submit to that form.
Don't want to query , just need the number of rows from that table to
be set to the field.
So, my query should look like below: ???
SELECT Count(Case_ID) FROM Table1

Please let me know.

thanks,
Raj

On May 10, 10:53 am, ARSmarts Support  wrote:
> You can make use of the view created by ars. Here is an example:
> suppose you have a table name HPD:Help Desk, and count the New incidents in 
> it. The sql statement would be
>
> SELECT Count(Case_ID) FROM HPD_Help_Desk WHERE Status = 0
>
> Status = 0 because it is the integer corresponding to the New value of the 
> status field
>
> Best regards,
> ARSmarts support team
>
> ARSmarts, your most useful AR System companion.www.ARSmarts.com
>
> On 10 May 2010, at 18:41, Ravi wrote:
>
>
>
>
>
> > ** Thanks for the reply.
> > so,
> > DB ID of Table Name = Table1
> > DB ID of Column in the table = Column Field ( Only one column in this table 
> > )
> > then my Set Field with SQL Source should look like :
> > SELECT COUNT(Column FIeld) FROM Table1 WHERE query   ?
>
> > Please let me know.
>
> > Thanks.
>
> > On Mon, May 10, 2010 at 9:09 AM, ARSmarts Support  
> > wrote:
> > **
> > Hi,
>
> > You can make a filter with 2 set field actions:
> > - the 1st one is just setting a dummy field with the result of the query 
> > you want to count the results
> > - the 2nd one uses the $LASTCOUNT$ keyword
>
> > or
> > you use a set field with SQL source, and write a query like SELECT 
> > COUNT(Field1) FROM table_Name WHERE query
>
> > Best regards,
> > ARSmarts support team
>
> > ARSmarts, your most useful AR System companion.
> >www.ARSmarts.com
>
> > On 10 May 2010, at 17:41, Raj wrote:
>
> >> Hi All,
> >> Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
> >> action of a Filter on Submit. Seems is it not working. Always setting
> >> the field to a constant value of 15.
> >> Would like to set the field with the number of rows in that particular
> >> table. Is the any other way around to do this?
> >> How can it be done with the help of Direct SQL ?
>
> >> Please advise.
> >> Thanks,
> >> Ravi
>
> >> ___
> >>  
> >> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> >> attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"
>
> > _attend WWRUG10www.wwrug.comARSlist: "Where the Answers Are"_
>
> > _attend WWRUG10www.wwrug.comARSlist: "Where the Answers Are"_
>
> ___ 
> 
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"
>
> --
> You received this message because you are subscribed to the Google Groups 
> "Remedy ARS" group.
> To post to this group, send email to arsl...@googlegroups.com.
> To unsubscribe from this group, send email to 
> arslist+unsubscr...@googlegroups.com.
> For more options, visit this group 
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Re: {Remedy ARS} Re: COLCOUNT not working

2010-05-11 Thread Raj
Thank you Mark for the reply.
Where can I check the Table Chunking value?

On May 10, 12:03 pm, "Brittain, Mark"  wrote:
> Raj,
>
> Any chance the Table Chunking is set to 15? I know it is a wild thought but 
> it is the only thing I can think of that might explain the behavior.
>
> Mark
>
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of Raj
> Sent: Monday, May 10, 2010 2:21 PM
> To: arsl...@arslist.org
> Subject: Re: {Remedy ARS} Re: COLCOUNT not working
>
> Hi Joe,
> Filter is on submit.
> Only one If Action
>
> Set Fields Action (Current Transaction- Current Transaction)
>
> FIELD NAME<--COLCOUNT($COLUMN NAME$)
>
> (There is only one column in the table, that DB ID of the column field
> is "COLUMN NAME" and DB ID of the field to be set is "FIELD NAME". I
> am doing the above action , please see below for more details:
>
> Set Fields Action
>
> Name  FIELD NAME
> Value  COLCOUNT($COLUMN NAME$)
>
> This COLCOUNT is not working properly, it is always setting the value
> "15" to the field FIELD NAME. Although I checked there are 20 entries
> in that column(Table).
> So the value should be 20 but it is 15.
>
> Thanks,
> Raj
>
> On May 10, 11:01 am, Joe DeSouza  wrote:
> > Raj,
>
> > sum(fieldname) is the function used across most standard databases to do 
> > something similar to a colcount()
>
> > update table tablename set fieldname = sum(field2name) where your 
> > conditions...
>
> > Just curious - what are your actions on your filter that doesn't seem to 
> > work?
>
> > Hope this helps..
>
> > Cheers
>
> > Joe
>
> > 
> > From: Raj 
> > To: arsl...@arslist.org
> > Sent: Mon, May 10, 2010 11:41:19 AM
> > Subject: COLCOUNT not working
>
> > Hi All,
> > Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
> > action of a Filter on Submit. Seems is it not working. Always setting
> > the field to a constant value of 15.
> > Would like to set the field with the number of rows in that particular
> > table. Is the any other way around to do this?
> > How can it be done with the help of Direct SQL ?
>
> > Please advise.
> > Thanks,
> > Ravi
>
> > ___ 
> > 
> > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> > attend wwrug10www.wwrug.comARSlist:"Where the Answers Are"
>
> > ___ 
> > 
> > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> > attend wwrug10www.wwrug.comARSlist:"Where the Answers Are"
>
> > --
> > You received this message because you are subscribed to the Google Groups 
> > "Remedy ARS" group.
> > To post to this group, send email to arsl...@googlegroups.com.
> > To unsubscribe from this group, send email to 
> > arslist+unsubscr...@googlegroups.com.
> > For more options, visit this group 
> > athttp://groups.google.com/group/arslist?hl=en.
>
> ___ 
> 
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"
>
> This e-mail is the property of NaviSite, Inc. It is intended only for the 
> person or entity to which it is addressed and may contain information that is 
> privileged, confidential, or otherwise protected from disclosure. 
> Distribution or copying of this e-mail, or the information contained herein, 
> to anyone other than the intended recipient is prohibited.
>
> ___ 
> 
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"
>
> --
> You received this message because you are subscribed to the Google Groups 
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> To post to this group, send email to arsl...@googlegroups.com.
> To unsubscribe from this group, send email to 
> arslist+unsubscr...@googlegroups.com.
> For more options, visit this group 
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Re: {Remedy ARS} Re: COLCOUNT not working

2010-05-11 Thread Grooms, Frederick W
It depends ...  What is your table field's qualification statement?  The Where 
clause in SQL should be the same (enclosing strings in single quotes of 
course).  If there is no table field qualification then the statement below is 
ok.

Fred

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Raj
Sent: Tuesday, May 11, 2010 2:51 PM
To: arslist@ARSLIST.ORG
Subject: Re: {Remedy ARS} Re: COLCOUNT not working

Thanks again.

So, as per this query:
SELECT Count(Column FIeld) FROM HPD_Help_Desk WHERE Status = 0

In my case this table has only one column and the rows will keep on
increasing whenever there is a submit to that form.
Don't want to query , just need the number of rows from that table to
be set to the field.
So, my query should look like below: ???
SELECT Count(Case_ID) FROM Table1

Please let me know.

thanks,
Raj

On May 10, 10:53 am, ARSmarts Support  wrote:
> You can make use of the view created by ars. Here is an example:
> suppose you have a table name HPD:Help Desk, and count the New incidents in 
> it. The sql statement would be
>
> SELECT Count(Case_ID) FROM HPD_Help_Desk WHERE Status = 0
>
> Status = 0 because it is the integer corresponding to the New value of the 
> status field
>
> Best regards,
> ARSmarts support team
>
> ARSmarts, your most useful AR System companion.www.ARSmarts.com
>
> On 10 May 2010, at 18:41, Ravi wrote:
>
> > ** Thanks for the reply.
> > so,
> > DB ID of Table Name = Table1
> > DB ID of Column in the table = Column Field ( Only one column in this table 
> > )
> > then my Set Field with SQL Source should look like :
> > SELECT COUNT(Column FIeld) FROM Table1 WHERE query   ?
>
> > Please let me know.
>
> > Thanks.
>
> > On Mon, May 10, 2010 at 9:09 AM, ARSmarts Support  
> > wrote:
> > **
> > Hi,
>
> > You can make a filter with 2 set field actions:
> > - the 1st one is just setting a dummy field with the result of the query 
> > you want to count the results
> > - the 2nd one uses the $LASTCOUNT$ keyword
>
> > or
> > you use a set field with SQL source, and write a query like SELECT 
> > COUNT(Field1) FROM table_Name WHERE query
>
> > Best regards,
> > ARSmarts support team
>
> > ARSmarts, your most useful AR System companion.
> >www.ARSmarts.com
>
> > On 10 May 2010, at 17:41, Raj wrote:
>
> >> Hi All,
> >> Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
> >> action of a Filter on Submit. Seems is it not working. Always setting
> >> the field to a constant value of 15.
> >> Would like to set the field with the number of rows in that particular
> >> table. Is the any other way around to do this?
> >> How can it be done with the help of Direct SQL ?
>
> >> Please advise.
> >> Thanks,
> >> Ravi

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Re: {Remedy ARS} Re: COLCOUNT not working

2010-05-11 Thread Shafqat Ayaz
Maybe a silly question but why don't you use an Active Link to do it??

Shafqat Ayaz    
 



--- On Tue, 5/11/10, Raj  wrote:

From: Raj 
Subject: Re: {Remedy ARS} Re: COLCOUNT not working
To: arslist@ARSLIST.ORG
Date: Tuesday, May 11, 2010, 2:51 PM

Thanks again.

So, as per this query:
SELECT Count(Column FIeld) FROM HPD_Help_Desk WHERE Status = 0

In my case this table has only one column and the rows will keep on
increasing whenever there is a submit to that form.
Don't want to query , just need the number of rows from that table to
be set to the field.
So, my query should look like below: ???
SELECT Count(Case_ID) FROM Table1

Please let me know.

thanks,
Raj

On May 10, 10:53 am, ARSmarts Support  wrote:
> You can make use of the view created by ars. Here is an example:
> suppose you have a table name HPD:Help Desk, and count the New incidents in 
> it. The sql statement would be
>
> SELECT Count(Case_ID) FROM HPD_Help_Desk WHERE Status = 0
>
> Status = 0 because it is the integer corresponding to the New value of the 
> status field
>
> Best regards,
> ARSmarts support team
>
> ARSmarts, your most useful AR System companion.www.ARSmarts.com
>
> On 10 May 2010, at 18:41, Ravi wrote:
>
>
>
>
>
> > ** Thanks for the reply.
> > so,
> > DB ID of Table Name = Table1
> > DB ID of Column in the table = Column Field ( Only one column in this table 
> > )
> > then my Set Field with SQL Source should look like :
> > SELECT COUNT(Column FIeld) FROM Table1 WHERE query   ?
>
> > Please let me know.
>
> > Thanks.
>
> > On Mon, May 10, 2010 at 9:09 AM, ARSmarts Support  
> > wrote:
> > **
> > Hi,
>
> > You can make a filter with 2 set field actions:
> > - the 1st one is just setting a dummy field with the result of the query 
> > you want to count the results
> > - the 2nd one uses the $LASTCOUNT$ keyword
>
> > or
> > you use a set field with SQL source, and write a query like SELECT 
> > COUNT(Field1) FROM table_Name WHERE query
>
> > Best regards,
> > ARSmarts support team
>
> > ARSmarts, your most useful AR System companion.
> >www.ARSmarts.com
>
> > On 10 May 2010, at 17:41, Raj wrote:
>
> >> Hi All,
> >> Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
> >> action of a Filter on Submit. Seems is it not working. Always setting
> >> the field to a constant value of 15.
> >> Would like to set the field with the number of rows in that particular
> >> table. Is the any other way around to do this?
> >> How can it be done with the help of Direct SQL ?
>
> >> Please advise.
> >> Thanks,
> >> Ravi
>
> >> ___
> >>  
> >> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> >> attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"
>
> > _attend WWRUG10www.wwrug.comARSlist: "Where the Answers Are"_
>
> > _attend WWRUG10www.wwrug.comARSlist: "Where the Answers Are"_
>
> ___ 
> 
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"
>
> --
> You received this message because you are subscribed to the Google Groups 
> "Remedy ARS" group.
> To post to this group, send email to arsl...@googlegroups.com.
> To unsubscribe from this group, send email to 
> arslist+unsubscr...@googlegroups.com.
> For more options, visit this group 
> athttp://groups.google.com/group/arslist?hl=en.

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Re: {Remedy ARS} Re: COLCOUNT not working

2010-05-12 Thread Brittain, Mark
Hi Raj,

In the table properties go to the Advanced Display. There under Data Chunking 
there is a field named Chunk Size or Size of Chunk depending on your version. 
The default is 0 which means unlimited number of records are displayed. Not 
sure if the chunking would affect the column count but figure it is worth 
checking.

FYI
Mark

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Raj
Sent: Tuesday, May 11, 2010 3:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: {Remedy ARS} Re: COLCOUNT not working

Thank you Mark for the reply.
Where can I check the Table Chunking value?

On May 10, 12:03 pm, "Brittain, Mark"  wrote:
> Raj,
>
> Any chance the Table Chunking is set to 15? I know it is a wild thought but 
> it is the only thing I can think of that might explain the behavior.
>
> Mark
>
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of Raj
> Sent: Monday, May 10, 2010 2:21 PM
> To: arsl...@arslist.org
> Subject: Re: {Remedy ARS} Re: COLCOUNT not working
>
> Hi Joe,
> Filter is on submit.
> Only one If Action
>
> Set Fields Action (Current Transaction- Current Transaction)
>
> FIELD NAME<--COLCOUNT($COLUMN NAME$)
>
> (There is only one column in the table, that DB ID of the column field
> is "COLUMN NAME" and DB ID of the field to be set is "FIELD NAME". I
> am doing the above action , please see below for more details:
>
> Set Fields Action
>
> Name  FIELD NAME
> Value  COLCOUNT($COLUMN NAME$)
>
> This COLCOUNT is not working properly, it is always setting the value
> "15" to the field FIELD NAME. Although I checked there are 20 entries
> in that column(Table).
> So the value should be 20 but it is 15.
>
> Thanks,
> Raj
>
> On May 10, 11:01 am, Joe DeSouza  wrote:
> > Raj,
>
> > sum(fieldname) is the function used across most standard databases to do 
> > something similar to a colcount()
>
> > update table tablename set fieldname = sum(field2name) where your 
> > conditions...
>
> > Just curious - what are your actions on your filter that doesn't seem to 
> > work?
>
> > Hope this helps..
>
> > Cheers
>
> > Joe
>
> > 
> > From: Raj 
> > To: arsl...@arslist.org
> > Sent: Mon, May 10, 2010 11:41:19 AM
> > Subject: COLCOUNT not working
>
> > Hi All,
> > Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
> > action of a Filter on Submit. Seems is it not working. Always setting
> > the field to a constant value of 15.
> > Would like to set the field with the number of rows in that particular
> > table. Is the any other way around to do this?
> > How can it be done with the help of Direct SQL ?
>
> > Please advise.
> > Thanks,
> > Ravi
>
> > ___ 
> > 
> > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> > attend wwrug10www.wwrug.comARSlist:"Where the Answers Are"
>
> > ___ 
> > 
> > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> > attend wwrug10www.wwrug.comARSlist:"Where the Answers Are"
>
> > --
> > You received this message because you are subscribed to the Google Groups 
> > "Remedy ARS" group.
> > To post to this group, send email to arsl...@googlegroups.com.
> > To unsubscribe from this group, send email to 
> > arslist+unsubscr...@googlegroups.com.
> > For more options, visit this group 
> > athttp://groups.google.com/group/arslist?hl=en.
>
> ___ 
> 
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"
>
> This e-mail is the property of NaviSite, Inc. It is intended only for the 
> person or entity to which it is addressed and may contain information that is 
> privileged, confidential, or otherwise protected from disclosure. 
> Distribution or copying of this e-mail, or the information contained herein, 
> to anyone other than the intended recipient is prohibited.
>
> ___ 
> 
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
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Re: {Remedy ARS} Re: COLCOUNT not working

2010-05-12 Thread Ravi
Hi Mark,
Just checked, it is set to default value 0.

Thank you,
Raj

On Wed, May 12, 2010 at 7:28 AM, Brittain, Mark wrote:

> Hi Raj,
>
> In the table properties go to the Advanced Display. There under Data
> Chunking there is a field named Chunk Size or Size of Chunk depending on
> your version. The default is 0 which means unlimited number of records are
> displayed. Not sure if the chunking would affect the column count but figure
> it is worth checking.
>
> FYI
> Mark
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] On Behalf Of Raj
> Sent: Tuesday, May 11, 2010 3:52 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: {Remedy ARS} Re: COLCOUNT not working
>
> Thank you Mark for the reply.
> Where can I check the Table Chunking value?
>
> On May 10, 12:03 pm, "Brittain, Mark"  wrote:
> > Raj,
> >
> > Any chance the Table Chunking is set to 15? I know it is a wild thought
> but it is the only thing I can think of that might explain the behavior.
> >
> > Mark
> >
> >
> >
> > -Original Message-
> > From: Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] On Behalf Of Raj
> > Sent: Monday, May 10, 2010 2:21 PM
> > To: arsl...@arslist.org
> > Subject: Re: {Remedy ARS} Re: COLCOUNT not working
> >
> > Hi Joe,
> > Filter is on submit.
> > Only one If Action
> >
> > Set Fields Action (Current Transaction- Current Transaction)
> >
> > FIELD NAME<--COLCOUNT($COLUMN NAME$)
> >
> > (There is only one column in the table, that DB ID of the column field
> > is "COLUMN NAME" and DB ID of the field to be set is "FIELD NAME". I
> > am doing the above action , please see below for more details:
> >
> > Set Fields Action
> >
> > Name  FIELD NAME
> > Value  COLCOUNT($COLUMN NAME$)
> >
> > This COLCOUNT is not working properly, it is always setting the value
> > "15" to the field FIELD NAME. Although I checked there are 20 entries
> > in that column(Table).
> > So the value should be 20 but it is 15.
> >
> > Thanks,
> > Raj
> >
> > On May 10, 11:01 am, Joe DeSouza  wrote:
> > > Raj,
> >
> > > sum(fieldname) is the function used across most standard databases to
> do something similar to a colcount()
> >
> > > update table tablename set fieldname = sum(field2name) where your
> conditions...
> >
> > > Just curious - what are your actions on your filter that doesn't seem
> to work?
> >
> > > Hope this helps..
> >
> > > Cheers
> >
> > > Joe
> >
> > > 
> > > From: Raj 
> > > To: arsl...@arslist.org
> > > Sent: Mon, May 10, 2010 11:41:19 AM
> > > Subject: COLCOUNT not working
> >
> > > Hi All,
> > > Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields
> > > action of a Filter on Submit. Seems is it not working. Always setting
> > > the field to a constant value of 15.
> > > Would like to set the field with the number of rows in that particular
> > > table. Is the any other way around to do this?
> > > How can it be done with the help of Direct SQL ?
> >
> > > Please advise.
> > > Thanks,
> > > Ravi
> >
> > >
> ___
> 
> > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> > > attend wwrug10www.wwrug.comARSlist:"Where the Answers Are"
> >
> > >
> ___
> 
> > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> > > attend wwrug10www.wwrug.comARSlist:"Where the Answers Are"
> >
> > > --
> > > You received this message because you are subscribed to the Google
> Groups "Remedy ARS" group.
> > > To post to this group, send email to arsl...@googlegroups.com.
> > > To unsubscribe from this group, send email to
> arslist+unsubscr...@googlegroups.com
> .
> > > For more options, visit this group athttp://
> groups.google.com/group/arslist?hl=en.
> >
> >
> ___
> 
> > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"
> >
> > This e-mail is the property of NaviSite