Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[FRANK, GORDON CTR DISA JSSC]

Classification:  UNCLASSIFIED 
Caveats: NONE

You can't use a Change Display action, but you might be able to use an
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 12:42 PM
To: arslist@ARSLIST.ORG
Subject: Can An Attachment Field Be Made Read Only?

** 

I have an attachment field on a form. Once a file is attached I want to
prevent anyone from changing or deleting the attachment. I would like
them to be able to view the attached file. I thought this would be
simple using the Change Field action and making it Read Only.
Unfortunately that option is not available for that type of field. I
know I can hide the field but I would prefer if it was made read only.
Is this possible?

Brian Sokol
Manager, Desktop Services
Scholastic Inc. 
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com   

__20060125___This posting was submitted with HTML in
it___
Classification:  UNCLASSIFIED 
Caveats: NONE

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Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Rick Cook]

Well, even assuming that you didn't want to build a separate form for
attachments, couldn't you use the permissions on the field to control the
R/W access to it (i.e. allow Submitter only)?  Or perhaps only allow write
access to the field from a Submit window.

Rick

On 12/13/07, FRANK, GORDON CTR DISA JSSC <[EMAIL PROTECTED]> wrote:
>
> Classification:  UNCLASSIFIED
> Caveats: NONE
>
> You can't use a Change Display action, but you might be able to use an
> error Filter with the syntax:
>
> TR. != DB.
>
> I haven't tried it but I'll bet you can. Let me know.
>
> Gordon M. Frank
> DISA\Version FNS
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
> Sent: Thursday, December 13, 2007 12:42 PM
> To: arslist@ARSLIST.ORG
> Subject: Can An Attachment Field Be Made Read Only?
>
> **
>
> I have an attachment field on a form. Once a file is attached I want to
> prevent anyone from changing or deleting the attachment. I would like
> them to be able to view the attached file. I thought this would be
> simple using the Change Field action and making it Read Only.
> Unfortunately that option is not available for that type of field. I
> know I can hide the field but I would prefer if it was made read only.
> Is this possible?
>
> Brian Sokol
> Manager, Desktop Services
> Scholastic Inc.
> 557 Broadway
> NY, NY 10012
> (212) 343-6494
> http://www.Scholastic.com 
>
> __20060125___This posting was submitted with HTML in
> it___
> Classification:  UNCLASSIFIED
> Caveats: NONE
>
>
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>

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Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Sokol, Brian]

I don't want the submitter to be able to change it once he or she
attaches it to the form. I had thought of using a separate form but I am
not sure that would prevent the submitter from changing it as well.



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, December 13, 2007 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)


** 
Well, even assuming that you didn't want to build a separate form for
attachments, couldn't you use the permissions on the field to control
the R/W access to it (i.e. allow Submitter only)?  Or perhaps only allow
write access to the field from a Submit window. 
 
Rick
 
On 12/13/07, FRANK, GORDON CTR DISA JSSC <[EMAIL PROTECTED]>
wrote: 

Classification:  UNCLASSIFIED
Caveats: NONE

You can't use a Change Display action, but you might be able to
use an 
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 12:42 PM 
To: arslist@ARSLIST.ORG
Subject: Can An Attachment Field Be Made Read Only?

**

I have an attachment field on a form. Once a file is attached I
want to
prevent anyone from changing or deleting the attachment. I would
like 
them to be able to view the attached file. I thought this would
be
simple using the Change Field action and making it Read Only.
Unfortunately that option is not available for that type of
field. I
know I can hide the field but I would prefer if it was made read
only. 
Is this possible?

Brian Sokol
Manager, Desktop Services
Scholastic Inc.
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com < http://www.Scholastic.com
<http://www.Scholastic.com> >

__20060125___This posting was submitted with
HTML in
it___
Classification:  UNCLASSIFIED
Caveats: NONE



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Are"



__20060125___This posting was submitted with HTML in
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Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Heider, Stephen]

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text.   Unhide a button next to
this character field that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not
allow them to make any changes to the attachment or remove the
attachment from the record.

 

In the above example, only the presence of an attachment will trigger
your workflow to make it "read-only".  You probably would want to add a
condition that will not make the attachment "read-only" if the user is
part of a certain group, ie. 'App-Administrator'.   This will provide
the ability for certain users to have access to remove or update an
attachment.  

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I don't want the submitter to be able to change it once he or she
attaches it to the form. I had thought of using a separate form but I am
not sure that would prevent the submitter from changing it as well.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, December 13, 2007 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Well, even assuming that you didn't want to build a separate form for
attachments, couldn't you use the permissions on the field to control
the R/W access to it (i.e. allow Submitter only)?  Or perhaps only allow
write access to the field from a Submit window. 

 

Rick
 

On 12/13/07, FRANK, GORDON CTR DISA JSSC <[EMAIL PROTECTED]>
wrote: 

Classification:  UNCLASSIFIED
Caveats: NONE

You can't use a Change Display action, but you might be able to use an 
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 12:42 PM 
To: arslist@ARSLIST.ORG
Subject: Can An Attachment Field Be Made Read Only?

**

I have an attachment field on a form. Once a file is attached I want to
prevent anyone from changing or deleting the attachment. I would like 
them to be able to view the attached file. I thought this would be
simple using the Change Field action and making it Read Only.
Unfortunately that option is not available for that type of field. I
know I can hide the field but I would prefer if it was made read only. 
Is this possible?

Brian Sokol
Manager, Desktop Services
Scholastic Inc.
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com < http://www.Scholastic.com
<http://www.Scholastic.com> >

__20060125___This posting was submitted with HTML in
it___
Classification:  UNCLASSIFIED
Caveats: NONE


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__20060125___This posting was submitted with HTML in
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Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Sokol, Brian]

I tried that and for some reason the error message fires if I change any
field and try to save the request even if I do not touch the attachment
field. 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of FRANK, GORDON CTR DISA JSSC
Sent: Thursday, December 13, 2007 1:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Classification:  UNCLASSIFIED
Caveats: NONE

You can't use a Change Display action, but you might be able to use an
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 12:42 PM
To: arslist@ARSLIST.ORG
Subject: Can An Attachment Field Be Made Read Only?

** 

I have an attachment field on a form. Once a file is attached I want to
prevent anyone from changing or deleting the attachment. I would like
them to be able to view the attached file. I thought this would be
simple using the Change Field action and making it Read Only.
Unfortunately that option is not available for that type of field. I
know I can hide the field but I would prefer if it was made read only.
Is this possible?

Brian Sokol
Manager, Desktop Services
Scholastic Inc. 
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com <http://www.Scholastic.com>  

__20060125___This posting was submitted with HTML in
it___
Classification:  UNCLASSIFIED
Caveats: NONE


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Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Dwayne Martin]

Does anyone know WHY attachment fields can't be made read-only?

Is it just an oversight, or is there a good reason?

Dwayne Martin
James Madison University

 Original message 
>Date: Thu, 13 Dec 2007 13:44:13 -0500
>From: "Sokol, Brian" <[EMAIL PROTECTED]>  
>Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)  
>To: arslist@ARSLIST.ORG
>
>I tried that and for some reason the error message fires if I change any
>field and try to save the request even if I do not touch the attachment
>field. 
>
>-Original Message-
>From: Action Request System discussion list(ARSList)
>[mailto:[EMAIL PROTECTED] On Behalf Of FRANK, GORDON CTR DISA JSSC
>Sent: Thursday, December 13, 2007 1:00 PM
>To: arslist@ARSLIST.ORG
>Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
>
>Classification:  UNCLASSIFIED
>Caveats: NONE
>
>You can't use a Change Display action, but you might be able to use an
>error Filter with the syntax:
>
>TR. != DB.
>
>I haven't tried it but I'll bet you can. Let me know.
>
>Gordon M. Frank
>DISA\Version FNS
>
>
>-Original Message-
>From: Action Request System discussion list(ARSList)
>[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
>Sent: Thursday, December 13, 2007 12:42 PM
>To: arslist@ARSLIST.ORG
>Subject: Can An Attachment Field Be Made Read Only?
>
>** 
>
>I have an attachment field on a form. Once a file is attached I want to
>prevent anyone from changing or deleting the attachment. I would like
>them to be able to view the attached file. I thought this would be
>simple using the Change Field action and making it Read Only.
>Unfortunately that option is not available for that type of field. I
>know I can hide the field but I would prefer if it was made read only.
>Is this possible?
>
>Brian Sokol
>Manager, Desktop Services
>Scholastic Inc. 
>557 Broadway
>NY, NY 10012
>(212) 343-6494
>http://www.Scholastic.com <http://www.Scholastic.com>  
>
>__20060125___This posting was submitted with HTML in
>it___
>Classification:  UNCLASSIFIED
>Caveats: NONE
>
>
>___
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>Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>
>___
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Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Heider, Stephen]

The error you're describing sounds like a separate issue.  You should be
able to hide/unhide, set field, change field without getting an error
message.

In the example below the character field would be display-only with
Disable Change Flag box checked.

If you have a few minutes, try creating a new form with which to test.
Add the attachment field, the character field and the button.  Then
create one active-link that either makes the attachment 'read-only' or
updatable.  If you can get this to work on your test form then you
should be able to make it work on your current form.

HTH

Stephen
Remedy Skilled Professional

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:44 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

I tried that and for some reason the error message fires if I change any
field and try to save the request even if I do not touch the attachment
field. 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of FRANK, GORDON CTR DISA JSSC
Sent: Thursday, December 13, 2007 1:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Classification:  UNCLASSIFIED
Caveats: NONE

You can't use a Change Display action, but you might be able to use an
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 12:42 PM
To: arslist@ARSLIST.ORG
Subject: Can An Attachment Field Be Made Read Only?

** 

I have an attachment field on a form. Once a file is attached I want to
prevent anyone from changing or deleting the attachment. I would like
them to be able to view the attached file. I thought this would be
simple using the Change Field action and making it Read Only.
Unfortunately that option is not available for that type of field. I
know I can hide the field but I would prefer if it was made read only.
Is this possible?

Brian Sokol
Manager, Desktop Services
Scholastic Inc. 
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com <http://www.Scholastic.com>  

__20060125___This posting was submitted with HTML in
it___
Classification:  UNCLASSIFIED
Caveats: NONE


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Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Sokol, Brian]

Hi Stephen,
 
I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following:
 
PERFORM-ACTION-OPEN-ATTACHMENT FieldID
 
This opens the file fine but if I modify the file and save it, the
changes are written back to the attachment file.
 
Brian



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)


** 

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text.   Unhide a button next to
this character field that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not
allow them to make any changes to the attachment or remove the
attachment from the record.

 

In the above example, only the presence of an attachment will trigger
your workflow to make it "read-only".  You probably would want to add a
condition that will not make the attachment "read-only" if the user is
part of a certain group, ie. 'App-Administrator'.   This will provide
the ability for certain users to have access to remove or update an
attachment.  

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I don't want the submitter to be able to change it once he or she
attaches it to the form. I had thought of using a separate form but I am
not sure that would prevent the submitter from changing it as well.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, December 13, 2007 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Well, even assuming that you didn't want to build a separate form for
attachments, couldn't you use the permissions on the field to control
the R/W access to it (i.e. allow Submitter only)?  Or perhaps only allow
write access to the field from a Submit window. 

 

Rick
 

On 12/13/07, FRANK, GORDON CTR DISA JSSC <[EMAIL PROTECTED]>
wrote: 

Classification:  UNCLASSIFIED
Caveats: NONE

You can't use a Change Display action, but you might be able to use an 
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 12:42 PM 
To: arslist@ARSLIST.ORG
Subject: Can An Attachment Field Be Made Read Only?

**

I have an attachment field on a form. Once a file is attached I want to
prevent anyone from changing or deleting the attachment. I would like 
them to be able to view the attached file. I thought this would be
simple using the Change Field action and making it Read Only.
Unfortunately that option is not available for that type of field. I
know I can hide the field but I would prefer if it was made read only. 
Is this possible?

Brian Sokol
Manager, Desktop Services
Scholastic Inc.
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com < http://www.Scholastic.com
<http://www.Scholastic.com> >

__20060125___This posting was submitted with HTML in
it___
Classification:  UNCLASSIFIED
Caveats: NONE


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__20060125___This posting was submitted with HTML in
it___ 

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it___ __20060125___This posting was submitted with
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Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Heider, Stephen]

Hi Brian,

 

I just tested that here (ARS 6.3) and the changes are not saved back to
the attachment field.  The WUT did not even detect that a field was
changed on the record.  I also tried changing another field to get the
WUT to detect a field change, and then saved the record. The attachment
file did not update.

 

Any anyone else experienced this?

 

Stephen

Remedy Skilled Professional  

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

Hi Stephen,

 

I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following:

 

PERFORM-ACTION-OPEN-ATTACHMENT FieldID

 

This opens the file fine but if I modify the file and save it, the
changes are written back to the attachment file.

 

Brian

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text.   Unhide a button next to
this character field that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not
allow them to make any changes to the attachment or remove the
attachment from the record.

 

In the above example, only the presence of an attachment will trigger
your workflow to make it "read-only".  You probably would want to add a
condition that will not make the attachment "read-only" if the user is
part of a certain group, ie. 'App-Administrator'.   This will provide
the ability for certain users to have access to remove or update an
attachment.  

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I don't want the submitter to be able to change it once he or she
attaches it to the form. I had thought of using a separate form but I am
not sure that would prevent the submitter from changing it as well.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, December 13, 2007 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Well, even assuming that you didn't want to build a separate form for
attachments, couldn't you use the permissions on the field to control
the R/W access to it (i.e. allow Submitter only)?  Or perhaps only allow
write access to the field from a Submit window. 

 

Rick
 

On 12/13/07, FRANK, GORDON CTR DISA JSSC <[EMAIL PROTECTED]>
wrote: 

Classification:  UNCLASSIFIED
Caveats: NONE

You can't use a Change Display action, but you might be able to use an 
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 12:42 PM 
To: arslist@ARSLIST.ORG
Subject: Can An Attachment Field Be Made Read Only?

**

I have an attachment field on a form. Once a file is attached I want to
prevent anyone from changing or deleting the attachment. I would like 
them to be able to view the attached file. I thought this would be
simple using the Change Field action and making it Read Only.
Unfortunately that option is not available for that type of field. I
know I can hide the field but I would prefer if it was made read only. 
Is this possible?

Brian Sokol
Manager, Desktop Services
Scholastic Inc.
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com < http://www.Scholastic.com
<http://www.Scholastic.com> >

__20060125___This posting was submitted with HTML in
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Classification:  UNCLASSIFIED
Caveats: NONE


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Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Sokol, Brian]

I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that
will work but I would rather have them be able to view the attachment
directly.



From: Sokol, Brian 
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)


Hi Stephen,
 
I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following:
 
PERFORM-ACTION-OPEN-ATTACHMENT FieldID
 
This opens the file fine but if I modify the file and save it, the
changes are written back to the attachment file.
 
Brian



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)


** 

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text.   Unhide a button next to
this character field that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not
allow them to make any changes to the attachment or remove the
attachment from the record.

 

In the above example, only the presence of an attachment will trigger
your workflow to make it "read-only".  You probably would want to add a
condition that will not make the attachment "read-only" if the user is
part of a certain group, ie. 'App-Administrator'.   This will provide
the ability for certain users to have access to remove or update an
attachment.  

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I don't want the submitter to be able to change it once he or she
attaches it to the form. I had thought of using a separate form but I am
not sure that would prevent the submitter from changing it as well.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, December 13, 2007 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Well, even assuming that you didn't want to build a separate form for
attachments, couldn't you use the permissions on the field to control
the R/W access to it (i.e. allow Submitter only)?  Or perhaps only allow
write access to the field from a Submit window. 

 

Rick
 

On 12/13/07, FRANK, GORDON CTR DISA JSSC <[EMAIL PROTECTED]>
wrote: 

Classification:  UNCLASSIFIED
Caveats: NONE

You can't use a Change Display action, but you might be able to use an 
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 12:42 PM 
To: arslist@ARSLIST.ORG
Subject: Can An Attachment Field Be Made Read Only?

**

I have an attachment field on a form. Once a file is attached I want to
prevent anyone from changing or deleting the attachment. I would like 
them to be able to view the attached file. I thought this would be
simple using the Change Field action and making it Read Only.
Unfortunately that option is not available for that type of field. I
know I can hide the field but I would prefer if it was made read only. 
Is this possible?

Brian Sokol
Manager, Desktop Services
Scholastic Inc.
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com < http://www.Scholastic.com
<http://www.Scholastic.com> >

__20060125___This posting was submitted with HTML in
it___
Classification:  UNCLASSIFIED
Caveats: NONE


___ 
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Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"


__20060125___This posting was submitted with HTML in
it___ 

__20060125___This posting was submitted with HTML in
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Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Timothy Powell]

Change the Run If to: '' != 'DB.'

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:44 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

I tried that and for some reason the error message fires if I change any
field and try to save the request even if I do not touch the attachment
field. 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of FRANK, GORDON CTR DISA JSSC
Sent: Thursday, December 13, 2007 1:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Classification:  UNCLASSIFIED
Caveats: NONE

You can't use a Change Display action, but you might be able to use an
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 12:42 PM
To: arslist@ARSLIST.ORG
Subject: Can An Attachment Field Be Made Read Only?

** 

I have an attachment field on a form. Once a file is attached I want to
prevent anyone from changing or deleting the attachment. I would like
them to be able to view the attached file. I thought this would be
simple using the Change Field action and making it Read Only.
Unfortunately that option is not available for that type of field. I
know I can hide the field but I would prefer if it was made read only.
Is this possible?

Brian Sokol
Manager, Desktop Services
Scholastic Inc. 
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com <http://www.Scholastic.com>  

__20060125___This posting was submitted with HTML in
it___
Classification:  UNCLASSIFIED
Caveats: NONE


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Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"


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Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Heider, Stephen]

Brian,

 

Is the attachment field on the form display-only (probably not)?   

 

Try this, when the user clicks the button do a Set Fields from the
regular attachment field to a hidden display-only attachment field. Then
run the PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it should be
impossible for anything to get written .

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 2:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that
will work but I would rather have them be able to view the attachment
directly.



From: Sokol, Brian 
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Hi Stephen,

 

I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following:

 

PERFORM-ACTION-OPEN-ATTACHMENT FieldID

 

This opens the file fine but if I modify the file and save it, the
changes are written back to the attachment file.

 

Brian

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text.   Unhide a button next to
this character field that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not
allow them to make any changes to the attachment or remove the
attachment from the record.

 

In the above example, only the presence of an attachment will trigger
your workflow to make it "read-only".  You probably would want to add a
condition that will not make the attachment "read-only" if the user is
part of a certain group, ie. 'App-Administrator'.   This will provide
the ability for certain users to have access to remove or update an
attachment.  

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I don't want the submitter to be able to change it once he or she
attaches it to the form. I had thought of using a separate form but I am
not sure that would prevent the submitter from changing it as well.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, December 13, 2007 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Well, even assuming that you didn't want to build a separate form for
attachments, couldn't you use the permissions on the field to control
the R/W access to it (i.e. allow Submitter only)?  Or perhaps only allow
write access to the field from a Submit window. 

 

Rick
 

On 12/13/07, FRANK, GORDON CTR DISA JSSC <[EMAIL PROTECTED]>
wrote: 

Classification:  UNCLASSIFIED
Caveats: NONE

You can't use a Change Display action, but you might be able to use an 
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 12:42 PM 
To: arslist@ARSLIST.ORG
Subject: Can An Attachment Field Be Made Read Only?

**

I have an attachment field on a form. Once a file is attached I want to
prevent anyone from changing or deleting the attachment. I would like 
them to be able to view the attached file. I thought this would be
simple using the Change Field action and making it Read Only.
Unfortunately that option is not available for that type of field. I
know I can hide the field but I would prefer if it was made read only. 
Is this possible?

Brian Sokol
Manager, Desktop Services
Scholastic Inc.
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com < http://www.Scholastic.com
<http://www.Scholastic.com> >

__20060125___This 

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Timothy Powell]

Actually, that's not right either. At a minimum it would have to be
'' != 'DB.' AND 'DB.'
!= $NULL$

But that will only check if somebody is deleting the existing attachment. It
won't detect a change to the same attachment or even the replacement of the
original attachment with a different attachment.

Tim

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Timothy Powell
Sent: Thursday, December 13, 2007 2:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Change the Run If to: '' != 'DB.'

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:44 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

I tried that and for some reason the error message fires if I change any
field and try to save the request even if I do not touch the attachment
field. 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of FRANK, GORDON CTR DISA JSSC
Sent: Thursday, December 13, 2007 1:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Classification:  UNCLASSIFIED
Caveats: NONE

You can't use a Change Display action, but you might be able to use an
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 12:42 PM
To: arslist@ARSLIST.ORG
Subject: Can An Attachment Field Be Made Read Only?

** 

I have an attachment field on a form. Once a file is attached I want to
prevent anyone from changing or deleting the attachment. I would like
them to be able to view the attached file. I thought this would be
simple using the Change Field action and making it Read Only.
Unfortunately that option is not available for that type of field. I
know I can hide the field but I would prefer if it was made read only.
Is this possible?

Brian Sokol
Manager, Desktop Services
Scholastic Inc. 
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com <http://www.Scholastic.com>  

__20060125___This posting was submitted with HTML in
it___
Classification:  UNCLASSIFIED
Caveats: NONE


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Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Sokol, Brian]

I am on ars 7.1 so I don't know if something changed with that version.



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)


** 

Hi Brian,

 

I just tested that here (ARS 6.3) and the changes are not saved back to
the attachment field.  The WUT did not even detect that a field was
changed on the record.  I also tried changing another field to get the
WUT to detect a field change, and then saved the record. The attachment
file did not update.

 

Any anyone else experienced this?

 

Stephen

Remedy Skilled Professional  

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

Hi Stephen,

 

I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following:

 

PERFORM-ACTION-OPEN-ATTACHMENT FieldID

 

This opens the file fine but if I modify the file and save it, the
changes are written back to the attachment file.

 

Brian

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text.   Unhide a button next to
this character field that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not
allow them to make any changes to the attachment or remove the
attachment from the record.

 

In the above example, only the presence of an attachment will trigger
your workflow to make it "read-only".  You probably would want to add a
condition that will not make the attachment "read-only" if the user is
part of a certain group, ie. 'App-Administrator'.   This will provide
the ability for certain users to have access to remove or update an
attachment.  

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I don't want the submitter to be able to change it once he or she
attaches it to the form. I had thought of using a separate form but I am
not sure that would prevent the submitter from changing it as well.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, December 13, 2007 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Well, even assuming that you didn't want to build a separate form for
attachments, couldn't you use the permissions on the field to control
the R/W access to it (i.e. allow Submitter only)?  Or perhaps only allow
write access to the field from a Submit window. 

 

Rick
 

On 12/13/07, FRANK, GORDON CTR DISA JSSC <[EMAIL PROTECTED]>
wrote: 

Classification:  UNCLASSIFIED
Caveats: NONE

You can't use a Change Display action, but you might be able to use an 
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 12:42 PM 
To: arslist@ARSLIST.ORG
Subject: Can An Attachment Field Be Made Read Only?

**

I have an attachment field on a form. Once a file is attached I want to
prevent anyone from changing or deleting the attachment. I would like 
them to be able to view the attached file. I thought this would be
simple using the Change Field action and making it Read Only.
Unfortunately that option is not available for that type of field. I
know I can hide the field but I would prefer if it was made read only. 
Is this possible?

Brian Sokol
Manager, Desktop Services
Scholastic Inc.
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com < http://www.Scholastic.com
<http://www.Scholastic.com> &

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Heider, Stephen]

Scratch that last message.   I am working on a separate display-only
form for all attachments.  On regular forms there doesn't seem to be an
option to create a display-only attachment field.

 

However... you can still use the same method of doing a Set Fields into
another attachment field.  This second attachment field would be set to
$NULL $ either when saving or in the active-link (after the
PERFORM-ACTION-OPEN-ATTACHMENT command).   Because the user is really
opening a copy of the file the original file remains intact.

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

Brian,

 

Is the attachment field on the form display-only (probably not)?   

 

Try this, when the user clicks the button do a Set Fields from the
regular attachment field to a hidden display-only attachment field. Then
run the PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it should be
impossible for anything to get written .

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 2:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that
will work but I would rather have them be able to view the attachment
directly.



From: Sokol, Brian 
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Hi Stephen,

 

I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following:

 

PERFORM-ACTION-OPEN-ATTACHMENT FieldID

 

This opens the file fine but if I modify the file and save it, the
changes are written back to the attachment file.

 

Brian

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text.   Unhide a button next to
this character field that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not
allow them to make any changes to the attachment or remove the
attachment from the record.

 

In the above example, only the presence of an attachment will trigger
your workflow to make it "read-only".  You probably would want to add a
condition that will not make the attachment "read-only" if the user is
part of a certain group, ie. 'App-Administrator'.   This will provide
the ability for certain users to have access to remove or update an
attachment.  

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I don't want the submitter to be able to change it once he or she
attaches it to the form. I had thought of using a separate form but I am
not sure that would prevent the submitter from changing it as well.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, December 13, 2007 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Well, even assuming that you didn't want to build a separate form for
attachments, couldn't you use the permissions on the field to control
the R/W access to it (i.e. allow Submitter only)?  Or perhaps only allow
write access to the field from a Submit window. 

 

Rick
 

On 12/13/07, FRANK, GORDON CTR DISA JSSC <[EMAIL PROTECTED]>
wrote: 

Classification:  UNCLASSIFIED
Caveats: NONE

You can't use a Change Display action, but you might be able to use an 
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request Syste

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Sokol, Brian]

When you say a "display only attachment field" do you mean a hidden
one?I don't believe you can make an attachment field display only.



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)


** 

Brian,

 

Is the attachment field on the form display-only (probably not)?   

 

Try this, when the user clicks the button do a Set Fields from the
regular attachment field to a hidden display-only attachment field. Then
run the PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it should be
impossible for anything to get written .

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 2:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that
will work but I would rather have them be able to view the attachment
directly.



From: Sokol, Brian 
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Hi Stephen,

 

I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following:

 

PERFORM-ACTION-OPEN-ATTACHMENT FieldID

 

This opens the file fine but if I modify the file and save it, the
changes are written back to the attachment file.

 

Brian

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text.   Unhide a button next to
this character field that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not
allow them to make any changes to the attachment or remove the
attachment from the record.

 

In the above example, only the presence of an attachment will trigger
your workflow to make it "read-only".  You probably would want to add a
condition that will not make the attachment "read-only" if the user is
part of a certain group, ie. 'App-Administrator'.   This will provide
the ability for certain users to have access to remove or update an
attachment.  

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I don't want the submitter to be able to change it once he or she
attaches it to the form. I had thought of using a separate form but I am
not sure that would prevent the submitter from changing it as well.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, December 13, 2007 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Well, even assuming that you didn't want to build a separate form for
attachments, couldn't you use the permissions on the field to control
the R/W access to it (i.e. allow Submitter only)?  Or perhaps only allow
write access to the field from a Submit window. 

 

Rick
 

On 12/13/07, FRANK, GORDON CTR DISA JSSC <[EMAIL PROTECTED]>
wrote: 

Classification:  UNCLASSIFIED
Caveats: NONE

You can't use a Change Display action, but you might be able to use an 
error Filter with the syntax:

TR. != DB.

I haven't tried it but I'll bet you can. Let me know.

Gordon M. Frank
DISA\Version FNS


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 12:42 PM 
To: arslist@ARSLIST.ORG
Subject: Can An Attachment Field Be Made Read Only?

**

I have an attachment field on a form. Once a file is attached I want to
prevent anyone from changing or deleting the attachment. I would like 
them to be able to view the attached file. I thought this would be
simple using 

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Sokol, Brian]

Ok tried this -when I click on the button I do a Set Field from the
protected Attachment field to it's copy. I then do a
PERFORM-ACTION-OPEN-ATTACHMENT command on the 2nd attachment field. When
i try this I get the following error;
 
An invalid argument was encountered.
 
It looks like the set field fails to copy the attachment .



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)


** 

Scratch that last message.   I am working on a separate display-only
form for all attachments.  On regular forms there doesn't seem to be an
option to create a display-only attachment field.

 

However... you can still use the same method of doing a Set Fields into
another attachment field.  This second attachment field would be set to
$NULL $ either when saving or in the active-link (after the
PERFORM-ACTION-OPEN-ATTACHMENT command).   Because the user is really
opening a copy of the file the original file remains intact.

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

Brian,

 

Is the attachment field on the form display-only (probably not)?   

 

Try this, when the user clicks the button do a Set Fields from the
regular attachment field to a hidden display-only attachment field. Then
run the PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it should be
impossible for anything to get written .

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 2:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that
will work but I would rather have them be able to view the attachment
directly.



From: Sokol, Brian 
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Hi Stephen,

 

I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following:

 

PERFORM-ACTION-OPEN-ATTACHMENT FieldID

 

This opens the file fine but if I modify the file and save it, the
changes are written back to the attachment file.

 

Brian

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text.   Unhide a button next to
this character field that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not
allow them to make any changes to the attachment or remove the
attachment from the record.

 

In the above example, only the presence of an attachment will trigger
your workflow to make it "read-only".  You probably would want to add a
condition that will not make the attachment "read-only" if the user is
part of a certain group, ie. 'App-Administrator'.   This will provide
the ability for certain users to have access to remove or update an
attachment.  

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I don't want the submitter to be able to change it once he or she
attaches it to the form. I had thought of using a separate form but I am
not sure that would prevent the submitter from changing it as well.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, December 13, 2007 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Well, even assuming that you didn't want to build a s

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Sokol, Brian]

Looks like you can not use a Set Field to copy from one attachment field
to the other. Any other ideas?



From: Sokol, Brian 
Sent: Thursday, December 13, 2007 3:16 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)


Ok tried this -when I click on the button I do a Set Field from the
protected Attachment field to it's copy. I then do a
PERFORM-ACTION-OPEN-ATTACHMENT command on the 2nd attachment field. When
i try this I get the following error;
 
An invalid argument was encountered.
 
It looks like the set field fails to copy the attachment .



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)


** 

Scratch that last message.   I am working on a separate display-only
form for all attachments.  On regular forms there doesn't seem to be an
option to create a display-only attachment field.

 

However... you can still use the same method of doing a Set Fields into
another attachment field.  This second attachment field would be set to
$NULL $ either when saving or in the active-link (after the
PERFORM-ACTION-OPEN-ATTACHMENT command).   Because the user is really
opening a copy of the file the original file remains intact.

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

Brian,

 

Is the attachment field on the form display-only (probably not)?   

 

Try this, when the user clicks the button do a Set Fields from the
regular attachment field to a hidden display-only attachment field. Then
run the PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it should be
impossible for anything to get written .

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 2:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that
will work but I would rather have them be able to view the attachment
directly.



From: Sokol, Brian 
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Hi Stephen,

 

I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following:

 

PERFORM-ACTION-OPEN-ATTACHMENT FieldID

 

This opens the file fine but if I modify the file and save it, the
changes are written back to the attachment file.

 

Brian

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text.   Unhide a button next to
this character field that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not
allow them to make any changes to the attachment or remove the
attachment from the record.

 

In the above example, only the presence of an attachment will trigger
your workflow to make it "read-only".  You probably would want to add a
condition that will not make the attachment "read-only" if the user is
part of a certain group, ie. 'App-Administrator'.   This will provide
the ability for certain users to have access to remove or update an
attachment.  

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I don't want the submitter to be able to change it once he or she
attaches it to the form. I had thought of using a separate form but I am
not sure that would prevent the submitter from changing it as well.

 



From: 

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Heider, Stephen]

I do that here but with a Set Fields from another form.

 

Try this: perform the Set Fields from the same form by '1' = $1$   This
should cause Remedy to retrieve the file from the server.

 

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 3:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

Looks like you can not use a Set Field to copy from one attachment field
to the other. Any other ideas?

 



From: Sokol, Brian 
Sent: Thursday, December 13, 2007 3:16 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Ok tried this -when I click on the button I do a Set Field from the
protected Attachment field to it's copy. I then do a
PERFORM-ACTION-OPEN-ATTACHMENT command on the 2nd attachment field. When
i try this I get the following error;

 

An invalid argument was encountered.

 

It looks like the set field fails to copy the attachment .

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Scratch that last message.   I am working on a separate display-only
form for all attachments.  On regular forms there doesn't seem to be an
option to create a display-only attachment field.

 

However... you can still use the same method of doing a Set Fields into
another attachment field.  This second attachment field would be set to
$NULL $ either when saving or in the active-link (after the
PERFORM-ACTION-OPEN-ATTACHMENT command).   Because the user is really
opening a copy of the file the original file remains intact.

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

Brian,

 

Is the attachment field on the form display-only (probably not)?   

 

Try this, when the user clicks the button do a Set Fields from the
regular attachment field to a hidden display-only attachment field. Then
run the PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it should be
impossible for anything to get written .

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 2:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that
will work but I would rather have them be able to view the attachment
directly.



From: Sokol, Brian 
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Hi Stephen,

 

I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following:

 

PERFORM-ACTION-OPEN-ATTACHMENT FieldID

 

This opens the file fine but if I modify the file and save it, the
changes are written back to the attachment file.

 

Brian

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text.   Unhide a button next to
this character field that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not
allow them to make any changes to the attachment or remove the
attachment from the record.

 

In the above example, only the presence of an attachment will trigger
your workflow to make it "read-only".  You probably would want to add a
condition that will not make the attachment "read-only" if the user is
part of a certain group, ie. 'App-Administrator'.   This will provide
the ability for certain users to have access to remove or update an
attachment.  

 

Stephen

Remedy Skilled Professional

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Grooms, Frederick W]

Yes you can make a Read Only Attachment Field on a regular form.
 
Create your attachment pool (if you don't already have one).  On the
Attachment Pool Properties add an Attachment Field.  Close the
Attachment Pool properties and BEFORE SAVING THE FORM double click on
the new Attachment Field's file name to bring up the properties for the
attachment field.  
 
You can do things like Hide the field, Disable the Change Flag, Set it
to Display Only, and other field settings
 
Fred
 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)


** 

Scratch that last message.   I am working on a separate display-only
form for all attachments.  On regular forms there doesn't seem to be an
option to create a display-only attachment field.

 

However... you can still use the same method of doing a Set Fields into
another attachment field.  This second attachment field would be set to
$NULL $ either when saving or in the active-link (after the
PERFORM-ACTION-OPEN-ATTACHMENT command).   Because the user is really
opening a copy of the file the original file remains intact.

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

Brian,

 

Is the attachment field on the form display-only (probably not)?   

 

Try this, when the user clicks the button do a Set Fields from the
regular attachment field to a hidden display-only attachment field. Then
run the PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it should be
impossible for anything to get written .

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 2:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that
will work but I would rather have them be able to view the attachment
directly.



From: Sokol, Brian 
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Hi Stephen,

 

I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following:

 

PERFORM-ACTION-OPEN-ATTACHMENT FieldID

 

This opens the file fine but if I modify the file and save it, the
changes are written back to the attachment file.

 

Brian

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text.   Unhide a button next to
this character field that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not
allow them to make any changes to the attachment or remove the
attachment from the record.

 

In the above example, only the presence of an attachment will trigger
your workflow to make it "read-only".  You probably would want to add a
condition that will not make the attachment "read-only" if the user is
part of a certain group, ie. 'App-Administrator'.   This will provide
the ability for certain users to have access to remove or update an
attachment.  

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I don't want the submitter to be able to change it once he or she
attaches it to the form. I had thought of using a separate form but I am
not sure that would prevent the submitter from changing it as well.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, December 13, 2007 1

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Thad K Esser]

I have a display only attachment field that is being set with a set 
fields.  When I was first setting it up, one issue I had was that if I put 
the attachment field on an Admin Only tab (or a tab to which the user 
doesn't have permissions), the set fields wouldn't happen.  This was the 
case even if the attachment pool/field itself had the proper permissions. 
In my case the attachment field was hidden anyway, so I just moved it off 
the page holder and it worked fine.

Just something to keep in mind.

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach



"Heider, Stephen" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 

12/13/2007 12:40 PM
Please respond to
arslist@ARSLIST.ORG


To
arslist@ARSLIST.ORG
cc

Subject
Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)






** 
I do that here but with a Set Fields from another form.
 
Try this: perform the Set Fields from the same form by ?1? = $1$   This 
should cause Remedy to retrieve the file from the server.
 
 
Stephen
Remedy Skilled Professional
 

From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 3:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
 
Looks like you can not use a Set Field to copy from one attachment field 
to the other. Any other ideas?
 

From: Sokol, Brian 
Sent: Thursday, December 13, 2007 3:16 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
Ok tried this -when I click on the button I do a Set Field from the 
protected Attachment field to it's copy. I then do a 
PERFORM-ACTION-OPEN-ATTACHMENT command on the 2nd attachment field. When i 
try this I get the following error;
 
An invalid argument was encountered.
 
It looks like the set field fails to copy the attachment .
 

From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
** 
Scratch that last message.   I am working on a separate display-only form 
for all attachments.  On regular forms there doesn?t seem to be an option 
to create a display-only attachment field.
 
However? you can still use the same method of doing a Set Fields into 
another attachment field.  This second attachment field would be set to 
$NULL $ either when saving or in the active-link (after the 
PERFORM-ACTION-OPEN-ATTACHMENT command).   Because the user is really 
opening a copy of the file the original file remains intact.
 
Stephen
Remedy Skilled Professional
 

From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
 
Brian,
 
Is the attachment field on the form display-only (probably not)? 
 
Try this, when the user clicks the button do a Set Fields from the regular 
attachment field to a hidden display-only attachment field. Then run the 
PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it should be impossible 
for anything to get written .
 
Stephen
Remedy Skilled Professional
 

From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 2:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
 
I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that 
will work but I would rather have them be able to view the attachment 
directly.

From: Sokol, Brian 
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
Hi Stephen,
 
I just tried your approach and I am hoping I did something wrong because 
this would be a perfect solution. When I click on the button I run an AL 
with a Run Process action. It performs the following:
 
PERFORM-ACTION-OPEN-ATTACHMENT FieldID
 
This opens the file fine but if I modify the file and save it, the changes 
are written back to the attachment file.
 
Brian
 

From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
** 
Brian,
 
How about this approach: 
 
When the screen is opened or the entry retrieved ? when the attachment 
field is not null - change the attachment field to Hidden, display the 
name (and optionally the size) of the attachment file in a read-only 
character field that is displayed as text.   Unhide a button next to this 
character

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Don Simmons]

If you are using ITSM 7,  take a look at how they lock the Worklog in Work 
Info.  It does essentially the same thing.  Once the record is locked the save 
button is disabled.  You can change the attachment, but not save.  If you need 
to add another attachment you create a new record with the new attachment.
 
Don
 
 


Date: Thu, 13 Dec 2007 15:34:35 -0500From: [EMAIL PROTECTED]: Re: Can An 
Attachment Field Be Made Read Only? (UNCLASSIFIED)To: [EMAIL PROTECTED] 

Looks like you can not use a Set Field to copy from one attachment field to the 
other. Any other ideas?


From: Sokol, Brian Sent: Thursday, December 13, 2007 3:16 PMTo: [EMAIL 
PROTECTED]: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Ok tried this -when I click on the button I do a Set Field from the protected 
Attachment field to it's copy. I then do a PERFORM-ACTION-OPEN-ATTACHMENT 
command on the 2nd attachment field. When i try this I get the following error;
 
An invalid argument was encountered.
 
It looks like the set field fails to copy the attachment .


From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Heider, StephenSent: Thursday, December 13, 2007 2:58 PMTo: [EMAIL 
PROTECTED]: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
** 







Scratch that last message.   I am working on a separate display-only form for 
all attachments.  On regular forms there doesn’t seem to be an option to create 
a display-only attachment field.
 
However… you can still use the same method of doing a Set Fields into another 
attachment field.  This second attachment field would be set to $NULL $ either 
when saving or in the active-link (after the PERFORM-ACTION-OPEN-ATTACHMENT 
command).   Because the user is really opening a copy of the file the original 
file remains intact.
 
Stephen
Remedy Skilled Professional
 




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Heider, StephenSent: Thursday, December 13, 2007 2:47 PMTo: [EMAIL 
PROTECTED]: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
 
Brian,
 
Is the attachment field on the form display-only (probably not)?   
 
Try this, when the user clicks the button do a Set Fields from the regular 
attachment field to a hidden display-only attachment field. Then run the 
PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it should be impossible for 
anything to get written .
 
Stephen
Remedy Skilled Professional
 




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Sokol, BrianSent: Thursday, December 13, 2007 2:23 PMTo: [EMAIL 
PROTECTED]: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
 
I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that will 
work but I would rather have them be able to view the attachment directly.



From: Sokol, Brian Sent: Thursday, December 13, 2007 2:14 PMTo: [EMAIL 
PROTECTED]: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
Hi Stephen,
 
I just tried your approach and I am hoping I did something wrong because this 
would be a perfect solution. When I click on the button I run an AL with a Run 
Process action. It performs the following:
 
PERFORM-ACTION-OPEN-ATTACHMENT FieldID
 
This opens the file fine but if I modify the file and save it, the changes are 
written back to the attachment file.
 
Brian
 



From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Heider, StephenSent: Thursday, December 13, 2007 1:42 PMTo: [EMAIL 
PROTECTED]: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
** 
Brian,
 
How about this approach: 
 
When the screen is opened or the entry retrieved – when the attachment field is 
not null - change the attachment field to Hidden, display the name (and 
optionally the size) of the attachment file in a read-only character field that 
is displayed as text.   Unhide a button next to this character field that, when 
clicked, opens the attachment.  
 
This allows the user to open, print, save a local copy, but does not allow them 
to make any changes to the attachment or remove the attachment from the record.
 
In the above example, only the presence of an attachment will trigger your 
workflow to make it “read-only”.  You probably would want to add a condition 
that will not make the attachment “read-only” if the user is part of a certain 
group, ie. ‘App-Administrator’.   This will provide the ability for certain 
users to have access to remove or update an attachment.  
 
Stephen
Remedy Skilled Professional
 




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Sokol, BrianSent: Thursday, December 13, 2007 1:30 PMTo: [EMAIL 
PROTECTED]: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
 
I don't want the submitter to be able to change it once he or she attaches it 
to the form. I had thought of using a separate 

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Dwayne Martin]

Fred,

I did what you said, and I don't see any option to choose between "Read/Write" 
and "Read Only".  We are at 7.1.  Am I missing something?

Dwayne Martin
James Madison Universiy

 Original message 
>Date: Thu, 13 Dec 2007 14:42:34 -0600
>From: "Grooms, Frederick W" <[EMAIL PROTECTED]>  
>Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)  
>To: arslist@ARSLIST.ORG
>
>   **
>   Yes you can make a Read Only Attachment Field on
>   a regular form.
>
>   Create your attachment pool (if you don't already
>   have one).  On the Attachment Pool Properties add an
>   Attachment Field.  Close the Attachment Pool
>   properties and BEFORE SAVING THE FORM double click
>   on the new Attachment Field's file name to bring up
>   the properties for the attachment field. 
>
>   You can do things like Hide the field, Disable the
>   Change Flag, Set it to Display Only, and other field
>   settings
>
>   Fred
>
>
> 
>
>   From: Action Request System discussion list(ARSList)
>   [mailto:[EMAIL PROTECTED] On Behalf Of Heider,
>   Stephen
>   Sent: Thursday, December 13, 2007 1:58 PM
>   To: arslist@ARSLIST.ORG
>   Subject: Re: Can An Attachment Field Be Made Read
>   Only? (UNCLASSIFIED)
>   ** 
>
>   Scratch that last message.   I am working on a
>   separate display-only form for all attachments.  On
>   regular forms there doesn't seem to be an option to
>   create a display-only attachment field.
>
>
>
>   However... you can still use the same method of
>   doing a Set Fields into another attachment field. 
>   This second attachment field would be set to $NULL $
>   either when saving or in the active-link (after the
>   PERFORM-ACTION-OPEN-ATTACHMENT command).   Because
>   the user is really opening a copy of the file the
>   original file remains intact.
>
>
>
>   Stephen
>
>   Remedy Skilled Professional
>
>
>
>   ------------
>
>   From: Action Request System discussion list(ARSList)
>   [mailto:[EMAIL PROTECTED] On Behalf Of Heider,
>   Stephen
>   Sent: Thursday, December 13, 2007 2:47 PM
>   To: arslist@ARSLIST.ORG
>   Subject: Re: Can An Attachment Field Be Made Read
>   Only? (UNCLASSIFIED)
>
>
>
>   Brian,
>
>
>
>   Is the attachment field on the form display-only
>   (probably not)?  
>
>
>
>   Try this, when the user clicks the button do a Set
>   Fields from the regular attachment field to a hidden
>   display-only attachment field. Then run the
>   PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it
>   should be impossible for anything to get written .
>
>
>
>   Stephen
>
>   Remedy Skilled Professional
>
>
>
>   
>
>   From: Action Request System discussion list(ARSList)
>   [mailto:[EMAIL PROTECTED] On Behalf Of Sokol,
>   Brian
>   Sent: Thursday, December 13, 2007 2:23 PM
>   To: arslist@ARSLIST.ORG
>   Subject: Re: Can An Attachment Field Be Made Read
>   Only? (UNCLASSIFIED)
>
>    
>
>   I changed the action to
>   PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that will
>   work but I would rather have them be able to view
>   the attachment directly.
>
>   
>
>   From: Sokol, Brian
>   Sent: Thursday, December 13, 2007 2:14 PM
>   To: arslist@ARSLIST.ORG
>   Subject: RE: Can An Attachment Field Be Made Read
>   Only? (UNCLASSIFIED)
>
>   Hi Stephen,
>
>
>
>   I just tried your approach and I am hoping I did
>   something wrong because this would be a perfect
>   solution. When I click on the button I run an AL
>   with a Run Process action. It performs the
>   following:
>
>
>
>   PERFORM-ACTION-OPEN-ATTACHMENT FieldID
>
>    
>
>   This opens the file fine but if I modify the file
>   and save it, the changes are written back to the
>   attachment file.
>
>
>
>   Brian
>
>
>
>   
>
>   From: Action Request System discussion list(ARSList)
>   [mailto:[EMAIL PROTECTED] On Behalf Of Heider,
>   Stephen
>   Sent: Thursday, December 13, 2007 1:42 PM
>   To: arslist@ARSLIST.ORG
>   Subject: Re: Can An Attachment Field Be Made Read
>   Only? (UNCLASSIFIED)
>
>   **
>
>   Brian,
>
>
>
>   How about this approach:
>
>
>
>   When the screen is opened or the entry retrieved -
>   when the attachment field is not null - 

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Sokol, Brian]

No you are not. There is no option for Read Only. 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Thursday, December 13, 2007 4:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Fred,

I did what you said, and I don't see any option to choose between
"Read/Write" and "Read Only".  We are at 7.1.  Am I missing something?

Dwayne Martin
James Madison Universiy

 Original message 
>Date: Thu, 13 Dec 2007 14:42:34 -0600
>From: "Grooms, Frederick W" <[EMAIL PROTECTED]>
>Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
>To: arslist@ARSLIST.ORG
>
>   **
>   Yes you can make a Read Only Attachment Field on
>   a regular form.
>
>   Create your attachment pool (if you don't already
>   have one).  On the Attachment Pool Properties add an
>   Attachment Field.  Close the Attachment Pool
>   properties and BEFORE SAVING THE FORM double click
>   on the new Attachment Field's file name to bring up
>   the properties for the attachment field. 
>
>   You can do things like Hide the field, Disable the
>   Change Flag, Set it to Display Only, and other field
>   settings
>
>   Fred
>
>
> 
>
>   From: Action Request System discussion list(ARSList)
>   [mailto:[EMAIL PROTECTED] On Behalf Of Heider,
>   Stephen
>   Sent: Thursday, December 13, 2007 1:58 PM
>   To: arslist@ARSLIST.ORG
>   Subject: Re: Can An Attachment Field Be Made Read
>   Only? (UNCLASSIFIED)
>   **
>
>   Scratch that last message.   I am working on a
>   separate display-only form for all attachments.  On
>   regular forms there doesn't seem to be an option to
>   create a display-only attachment field.
>
>
>
>   However... you can still use the same method of
>   doing a Set Fields into another attachment field. 
>   This second attachment field would be set to $NULL $
>   either when saving or in the active-link (after the
>   PERFORM-ACTION-OPEN-ATTACHMENT command).   Because
>   the user is really opening a copy of the file the
>   original file remains intact.
>
>
>
>   Stephen
>
>   Remedy Skilled Professional
>
>
>
>   ------------
>
>   From: Action Request System discussion list(ARSList)
>   [mailto:[EMAIL PROTECTED] On Behalf Of Heider,
>   Stephen
>   Sent: Thursday, December 13, 2007 2:47 PM
>   To: arslist@ARSLIST.ORG
>   Subject: Re: Can An Attachment Field Be Made Read
>   Only? (UNCLASSIFIED)
>
>
>
>   Brian,
>
>
>
>   Is the attachment field on the form display-only
>   (probably not)?  
>
>
>
>   Try this, when the user clicks the button do a Set
>   Fields from the regular attachment field to a hidden
>   display-only attachment field. Then run the
>   PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it
>   should be impossible for anything to get written .
>
>
>
>   Stephen
>
>   Remedy Skilled Professional
>
>
>
>   
>
>   From: Action Request System discussion list(ARSList)
>   [mailto:[EMAIL PROTECTED] On Behalf Of Sokol,
>   Brian
>   Sent: Thursday, December 13, 2007 2:23 PM
>   To: arslist@ARSLIST.ORG
>   Subject: Re: Can An Attachment Field Be Made Read
>   Only? (UNCLASSIFIED)
>
>    
>
>   I changed the action to
>   PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that will
>   work but I would rather have them be able to view
>   the attachment directly.
>
>   
>
>   From: Sokol, Brian
>   Sent: Thursday, December 13, 2007 2:14 PM
>   To: arslist@ARSLIST.ORG
>   Subject: RE: Can An Attachment Field Be Made Read
>   Only? (UNCLASSIFIED)
>
>   Hi Stephen,
>
>
>
>   I just tried your approach and I am hoping I did
>   something wrong because this would be a perfect
>   solution. When I click on the button I run an AL
>   with a Run Process action. It performs the
>   following:
>
>
>
>   PERFORM-ACTION-OPEN-ATTACHMENT FieldID
>
>    
>
>   This opens the file fine but if I modify the file
>   and save it, the changes are written back to the
>   attachment file.
>
>
>
>   Brian
>
>
>
>   
>
>   From: Action Request System discussion list(ARSList)
>   [mailto:[EMAIL PROTECTED] On Behalf Of Heider,
>   Stephen
>   Sent: Thursday, December 13, 2007 1:42 PM
>   T

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Sokol, Brian]

If it is display only then how do you save the file in the attachment
field?



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
Sent: Thursday, December 13, 2007 3:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)


** 
I have a display only attachment field that is being set with a set
fields.  When I was first setting it up, one issue I had was that if I
put the attachment field on an Admin Only tab (or a tab to which the
user doesn't have permissions), the set fields wouldn't happen.  This
was the case even if the attachment pool/field itself had the proper
permissions.  In my case the attachment field was hidden anyway, so I
just moved it off the page holder and it worked fine. 

Just something to keep in mind. 

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard
Bach 



"Heider, Stephen" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)"
 

12/13/2007 12:40 PM 
Please respond to
arslist@ARSLIST.ORG


To
arslist@ARSLIST.ORG 
cc
Subject
Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)






** 
I do that here but with a Set Fields from another form. 
  
Try this: perform the Set Fields from the same form by '1' = $1$   This
should cause Remedy to retrieve the file from the server. 
  
  
Stephen 
Remedy Skilled Professional 
  




From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 3:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) 
  
Looks like you can not use a Set Field to copy from one attachment field
to the other. Any other ideas? 
  




From: Sokol, Brian 
Sent: Thursday, December 13, 2007 3:16 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) 
Ok tried this -when I click on the button I do a Set Field from the
protected Attachment field to it's copy. I then do a
PERFORM-ACTION-OPEN-ATTACHMENT command on the 2nd attachment field. When
i try this I get the following error; 
  
An invalid argument was encountered. 
  
It looks like the set field fails to copy the attachment . 
  




From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) 
** 
Scratch that last message.   I am working on a separate display-only
form for all attachments.  On regular forms there doesn't seem to be an
option to create a display-only attachment field. 
  
However... you can still use the same method of doing a Set Fields into
another attachment field.  This second attachment field would be set to
$NULL $ either when saving or in the active-link (after the
PERFORM-ACTION-OPEN-ATTACHMENT command).   Because the user is really
opening a copy of the file the original file remains intact. 
  
Stephen 
Remedy Skilled Professional 
  




From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) 
  
Brian, 
  
Is the attachment field on the form display-only (probably not)?   
  
Try this, when the user clicks the button do a Set Fields from the
regular attachment field to a hidden display-only attachment field. Then
run the PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it should be
impossible for anything to get written . 
  
Stephen 
Remedy Skilled Professional 
  




From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 2:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) 
  
I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that
will work but I would rather have them be able to view the attachment
directly. 




From: Sokol, Brian 
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) 
Hi Stephen, 
  
I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following: 
  
PERFORM-ACTION-OPEN-ATTACHMENT FieldID 
  
This opens the file fine but if I modify the file and 

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Jason Miller]

I am pretty sure I have created DO attachment fields on regular forms in
6.3.  I just verified on 7.0.01 that it can be done.  You can't create a DO
attachment pool (it doesn't save any data so that makes sense) but you can
created the attachment fields as DO within the attachment pool.

 

Jason

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

** 

Scratch that last message.   I am working on a separate display-only form
for all attachments.  On regular forms there doesn't seem to be an option to
create a display-only attachment field.

 

However. you can still use the same method of doing a Set Fields into
another attachment field.  This second attachment field would be set to
$NULL $ either when saving or in the active-link (after the
PERFORM-ACTION-OPEN-ATTACHMENT command).   Because the user is really
opening a copy of the file the original file remains intact.

 

Stephen

Remedy Skilled Professional

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

Brian,

 

Is the attachment field on the form display-only (probably not)?   

 

Try this, when the user clicks the button do a Set Fields from the regular
attachment field to a hidden display-only attachment field. Then run the
PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it should be impossible
for anything to get written .

 

Stephen

Remedy Skilled Professional

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 2:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that will
work but I would rather have them be able to view the attachment directly.

  _  

From: Sokol, Brian 
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Hi Stephen,

 

I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following:

 

PERFORM-ACTION-OPEN-ATTACHMENT FieldID

 

This opens the file fine but if I modify the file and save it, the changes
are written back to the attachment file.

 

Brian

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment field
is not null - change the attachment field to Hidden, display the name (and
optionally the size) of the attachment file in a read-only character field
that is displayed as text.   Unhide a button next to this character field
that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not allow
them to make any changes to the attachment or remove the attachment from the
record.

 

In the above example, only the presence of an attachment will trigger your
workflow to make it "read-only".  You probably would want to add a condition
that will not make the attachment "read-only" if the user is part of a
certain group, ie. 'App-Administrator'.   This will provide the ability for
certain users to have access to remove or update an attachment.  

 

Stephen

Remedy Skilled Professional

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I don't want the submitter to be able to change it once he or she attaches
it to the form. I had thought of using a separate form but I am not sure
that would prevent the submitter from changing it as well.

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, December 13, 2007 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Well, even assuming that you didn't want to build a separate form for
attachments, couldn't you use the permissions on the field to control the
R/W access to it (i.e. allow Submitter only)?  Or perhaps only allow write
access to the field from 

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Sokol, Brian]

Yes I know you can do that but if I make it display only then a file can
never be saved to the attachment pool. I need to have someone attach a
file and then ONLY allow them to read the file. They can not modify,
delete or replace the file.



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Thursday, December 13, 2007 3:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)


** 
Yes you can make a Read Only Attachment Field on a regular form.
 
Create your attachment pool (if you don't already have one).  On the
Attachment Pool Properties add an Attachment Field.  Close the
Attachment Pool properties and BEFORE SAVING THE FORM double click on
the new Attachment Field's file name to bring up the properties for the
attachment field.  
 
You can do things like Hide the field, Disable the Change Flag, Set it
to Display Only, and other field settings
 
Fred
 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)


** 

Scratch that last message.   I am working on a separate display-only
form for all attachments.  On regular forms there doesn't seem to be an
option to create a display-only attachment field.

 

However... you can still use the same method of doing a Set Fields into
another attachment field.  This second attachment field would be set to
$NULL $ either when saving or in the active-link (after the
PERFORM-ACTION-OPEN-ATTACHMENT command).   Because the user is really
opening a copy of the file the original file remains intact.

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

Brian,

 

Is the attachment field on the form display-only (probably not)?   

 

Try this, when the user clicks the button do a Set Fields from the
regular attachment field to a hidden display-only attachment field. Then
run the PERFORM-ACTION-OPEN-ATTACHMENT command.  This way it should be
impossible for anything to get written .

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 2:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

 

I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that
will work but I would rather have them be able to view the attachment
directly.



From: Sokol, Brian 
Sent: Thursday, December 13, 2007 2:14 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

Hi Stephen,

 

I just tried your approach and I am hoping I did something wrong because
this would be a perfect solution. When I click on the button I run an AL
with a Run Process action. It performs the following:

 

PERFORM-ACTION-OPEN-ATTACHMENT FieldID

 

This opens the file fine but if I modify the file and save it, the
changes are written back to the attachment file.

 

Brian

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 

Brian,

 

How about this approach: 

 

When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text.   Unhide a button next to
this character field that, when clicked, opens the attachment.  

 

This allows the user to open, print, save a local copy, but does not
allow them to make any changes to the attachment or remove the
attachment from the record.

 

In the above example, only the presence of an attachment will trigger
your workflow to make it "read-only".  You probably would want to add a
condition that will not make the attachment "read-only" if the user is
part of a certain group, ie. 'App-Administrator'.   This will provide
the ability for certain users to have access to remove or update an
attachment.  

 

Stephen

Remedy Skilled Professional

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Thad K Esser]

Brian,

In short - buttons.  In my situation, I use a separate form to store the 
attachments, and just present them on the user form via a table field.  I 
then have buttons for View, Add, Replace, Delete, and Save to Disk.  You 
can then control who has access to the buttons.  The attachment pool is 
hidden, so they never see it, just the table field.

Oh, and don't get Read/Write confused with Display Only:
"Read/Write", "Read Only", and "Disabled" are display options. 
This setting addresses how the field will appear in the user tool.
"Optional", "Required", and "Display Only" are entry mode options 
on the Database tab.  This setting determines if a field is created in the 
db or not.

Attachment pools aren't a database field, and so the "entry mode" concept 
won't apply.
Attachment fields are database fields, and so the "entry mode" concept 
will apply.

Hope that helps,
Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach



"Sokol, Brian" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 

12/13/2007 01:11 PM
Please respond to
arslist@ARSLIST.ORG


To
arslist@ARSLIST.ORG
cc

Subject
Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)






** 
If it is display only then how do you save the file in the attachment 
field?

From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
Sent: Thursday, December 13, 2007 3:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

** 
I have a display only attachment field that is being set with a set 
fields.  When I was first setting it up, one issue I had was that if I put 
the attachment field on an Admin Only tab (or a tab to which the user 
doesn't have permissions), the set fields wouldn't happen.  This was the 
case even if the attachment pool/field itself had the proper permissions. 
In my case the attachment field was hidden anyway, so I just moved it off 
the page holder and it worked fine. 

Just something to keep in mind. 

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach 


"Heider, Stephen" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
 
12/13/2007 12:40 PM 

Please respond to
arslist@ARSLIST.ORG



To
arslist@ARSLIST.ORG 
cc

Subject
Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)








** 
I do that here but with a Set Fields from another form. 
  
Try this: perform the Set Fields from the same form by ?1? = $1$   This 
should cause Remedy to retrieve the file from the server. 
  
  
Stephen 
Remedy Skilled Professional 
  



From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, December 13, 2007 3:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) 
  
Looks like you can not use a Set Field to copy from one attachment field 
to the other. Any other ideas? 
  



From: Sokol, Brian 
Sent: Thursday, December 13, 2007 3:16 PM
To: arslist@ARSLIST.ORG
Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) 
Ok tried this -when I click on the button I do a Set Field from the 
protected Attachment field to it's copy. I then do a 
PERFORM-ACTION-OPEN-ATTACHMENT command on the 2nd attachment field. When i 
try this I get the following error; 
  
An invalid argument was encountered. 
  
It looks like the set field fails to copy the attachment . 
  



From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) 
** 
Scratch that last message.   I am working on a separate display-only form 
for all attachments.  On regular forms there doesn?t seem to be an option 
to create a display-only attachment field. 
  
However? you can still use the same method of doing a Set Fields into 
another attachment field.  This second attachment field would be set to 
$NULL $ either when saving or in the active-link (after the 
PERFORM-ACTION-OPEN-ATTACHMENT command).   Because the user is really 
opening a copy of the file the original file remains intact. 
  
Stephen 
Remedy Skilled Professional 
  



From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) 
  
Brian, 
  
Is the attachment field on the form display-only (probably not)? 
  
Try this, when the user clicks the b

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

[Hugo Visser]

This is a tricky one, the attachment isn't actually updated in the DB.
However, the WUT will create a temp file somewhere to show and open the
attachment. If you change the attachment the temp file is changed. Now when
you open the same temp file is opened again, it is not overwritten. It
appears that the attachment is changed. But when you save the attachment,
you'll see that the attachment is in fact not changed at all.

If you did want to update the attachment, you'd save it, modify it and
attach it to the field again.

Hugo

On Dec 13, 2007 8:25 PM, Heider, Stephen <[EMAIL PROTECTED]> wrote:

> **
>
> Hi Brian,
>
>
>
> I just tested that here (ARS 6.3) and the changes are not saved back to
> the attachment field.  The WUT did not even detect that a field was changed
> on the record.  I also tried changing another field to get the WUT to detect
> a field change, and then saved the record. The attachment file did not
> update.
>
>
>
> Any anyone else experienced this?
>
>
>
> Stephen
>
> Remedy Skilled Professional
>
>
>  --
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Sokol, Brian
> *Sent:* Thursday, December 13, 2007 2:14 PM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
>
>
>
> Hi Stephen,
>
>
>
> I just tried your approach and I am hoping I did something wrong because
> this would be a perfect solution. When I click on the button I run an AL
> with a Run Process action. It performs the following:
>
>
>
> PERFORM-ACTION-OPEN-ATTACHMENT FieldID
>
>
>
> This opens the file fine but if I modify the file and save it, the changes
> are written back to the attachment file.
>
>
>
> Brian
>
>
>  --
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Heider, Stephen
> *Sent:* Thursday, December 13, 2007 1:42 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
>
> **
>
> Brian,
>
>
>
> How about this approach:
>
>
>
> When the screen is opened or the entry retrieved – when the attachment
> field is not null - change the attachment field to Hidden, display the name
> (and optionally the size) of the attachment file in a read-only character
> field that is displayed as text.   Unhide a button next to this character
> field that, when clicked, opens the attachment.
>
>
>
> This allows the user to open, print, save a local copy, but does not allow
> them to make any changes to the attachment or remove the attachment from the
> record.
>
>
>
> In the above example, only the presence of an attachment will trigger your
> workflow to make it "read-only".  You probably would want to add a condition
> that will not make the attachment "read-only" if the user is part of a
> certain group, ie. 'App-Administrator'.   This will provide the ability for
> certain users to have access to remove or update an attachment.
>
>
>
> Stephen
>
> Remedy Skilled Professional
>
>
>  --
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Sokol, Brian
> *Sent:* Thursday, December 13, 2007 1:30 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
>
>
>
> I don't want the submitter to be able to change it once he or she attaches
> it to the form. I had thought of using a separate form but I am not sure
> that would prevent the submitter from changing it as well.
>
>
>  --
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Rick Cook
> *Sent:* Thursday, December 13, 2007 1:09 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
>
> **
>
> Well, even assuming that you didn't want to build a separate form for
> attachments, couldn't you use the permissions on the field to control the
> R/W access to it (i.e. allow Submitter only)?  Or perhaps only allow write
> access to the field from a Submit window.
>
>
>
> Rick
>
>
> On 12/13/07, *FRANK, GORDON CTR DISA JSSC* <[EMAIL PROTECTED]>
> wrote:
>
> Classification:  UNCLASSIFIED
> Caveats: NONE
>
> You can't use a Change Display action, but you might be able to use an
> error Filter with the syntax:
>
> TR. != DB.
>
> I haven't tried it but I'll