Troy,
Thank you for your reply. But no, the permissions haven't changed, and I am
running as Administrator. The blank white screen only happens in Mid-Tier. In
the WUT it shows the hour-glass for three seconds, but nothing else happens. I
haven't changed any of the ODBC setting.
But thanks for your suggestions. I'm grateful for any ideas I can get.
Dwayne
Original message
Date: Tue, 15 Jul 2008 08:48:46 -0700
From: Troy Sasso [EMAIL PROTECTED]
Subject: Re: Crystal Reports don’t display
To: arslist@ARSLIST.ORG
Dwayne,
Did any of the custom form permissions change by chance? I've had this happen
in past where the CR runs perfectly. But when added and run from an entry in
the WUT Report form, shows a blank screen. This turned out to be related to
permissions on the custom form anf form fields.
Or, have any of your ARServer settings, ODBC settings changed since Friday?
Troy
--- On Tue, 7/15/08, Dwayne Martin [EMAIL PROTECTED] wrote:
From: Dwayne Martin [EMAIL PROTECTED]
Subject: Crystal Reports don’t display
To: arslist@ARSLIST.ORG
Date: Tuesday, July 15, 2008, 7:54 AM
Dear List,
We have a CallEntry form with four buttons. Each button
calls its own Active Link, which displays its own Crystal
Report for that particular entry. Each Crystal Report is
attached to a “Report” form entry.
Friday all four of them worked. Yesterday (and still
today) one of the reports refused to display. You could
click the button and the hour glass would appear for a few
seconds, but no report. In Mid-Tier it displays a blank
white page. The report still displays in Crystal itself,
including the same entries that won’t display in Remedy.
The question is, Is the problem in the Crystal Report, or
the “Report” entry?
If I try the CR in a different “Report” entry that did
display, it doesn’t display there either. On the other
hand, if I attach a Crystal Report that displays in other
“Report” entries, to this “Report” entry, it
doesn’t display. It looks like both the Crystal Report
AND the “Report” entry have gone bad. ( I also have
another “Report” entry that doesn’t work for no
apparent reason no matter what Crystal Report I attach to
it.)
The workflow.log is identical for the reports that display
and don’t display.
The “Report” entries that work and those that don’t
are identical except for Report Name and Report Set Name.
I am running as Administrator, so there shouldn’t be any
permissions issue.
I am totally stumped. Any suggestions?
(ARS and WUT 7.1 patch 3, CR IX, RH Linux server, Oracle
10.2 db)
Dwayne Martin
James Madison University
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
