Re: HP DDMI and Remedy CMDB

2013-05-17 Thread Hulmes, Timothy CTR MDA/ICTO 
Lee,

Why do you say that?  We currently bring over all installed software as well as 
the components (Hard Drive, Drive, and memory.)

Tim


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Lee Cullom
Sent: Friday, May 17, 2013 8:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: HP DDMI and Remedy CMDB

** 

If you do it, make sure to stop at the core ci level... do not try and 
reconcile the components.  You will perish.  For example:

 

desktop - Manufacturer, Model, Serial Number, hostname - no problem

Software installed on the machine, O/S, Memory, etc... all of the components - 
use a federated link to grab the details and leave them in DDMI.

 

 

 

For our latest product demonstrations, please visit - 
http://www.youtube.com/user/northcraftanalytics

 

Lee Cullom | Northcraft Analytics

IT Metrics Specialist | Business Intelligence for ITSM

Direct - 678-438-7244 | lee.cul...@northcraftanalytics.com 

Main - (678) 664-ITSM

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From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Barbour, Brandi D
Sent: Thursday, May 16, 2013 1:54 PM
To: arslist@ARSLIST.ORG
Subject: HP DDMI and Remedy CMDB

 

** 

Has anyone used HP DDMI as the discovery tool and integrated with CMDB?  

ARS 7.6.04

Windows 

SQL 

 

If so could you provide how you did it and any positive or negative feedback?

 

Thanks,

Brandi


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Re: HP DDMI and Remedy CMDB

2013-05-17 Thread Lee Cullom 
If you do it, make sure to stop at the core ci level... do not try and 
reconcile the components.  You will perish.  For example:

desktop - Manufacturer, Model, Serial Number, hostname - no problem
Software installed on the machine, O/S, Memory, etc... all of the components - 
use a federated link to grab the details and leave them in DDMI.



For our latest product demonstrations, please visit - 
http://www.youtube.com/user/northcraftanalytics

Lee Cullom | Northcraft Analytics
IT Metrics Specialist | Business Intelligence for ITSM
Direct - 678-438-7244 | 
lee.cul...@northcraftanalytics.com
Main - (678) 664-ITSM
[Description: Description: 
http://t0.gstatic.com/images?q=tbn:ANd9GcSo4qhIq-bDh4Z1UzKXet0tiAZqqejjd1BT8lVOHdrzZQwqeZun][Description:
 Description: 
http://t0.gstatic.com/images?q=tbn:ANd9GcSWE5AoudybparNXkh21Br8ZWGNBqdra5ylZ63igCoZ36o5b5iFEA]
http://www.northcraftanalytics.com


THE CONTENTS OF THIS EMAIL, INCLUDING THE CONTENTS OF ANY ATTACHMENTS HERETO, 
CONSTITUTES "CONFIDENTIAL INFORMATION" AND IS SUBJECT TO A CONFIDENTIALITY AND 
NON-DISCLOSURE AGREEMENT BETWEEN THE RECIPIENT AND NORTHCRAFT ANALYTICS LLC.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Barbour, Brandi D
Sent: Thursday, May 16, 2013 1:54 PM
To: arslist@ARSLIST.ORG
Subject: HP DDMI and Remedy CMDB

**
Has anyone used HP DDMI as the discovery tool and integrated with CMDB?
ARS 7.6.04
Windows
SQL

If so could you provide how you did it and any positive or negative feedback?

Thanks,
Brandi

The information transmitted is intended only for the person or entity to which 
it is addressed and may contain confidential and/or privileged material. If the 
reader of this message is not the intended recipient, you are hereby notified 
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or copying of this message including any attachments is strictly prohibited. If 
you are not the intended recipient, please contact the sender and delete the 
material from any computer.
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<><>

Re: HP DDMI and Remedy CMDB

2013-05-16 Thread Hulmes, Timothy CTR MDA/ICTO 
We currently have DDMI feeding our CMDB with our asset data.  We utilize both 
SCCM and DDMI as our discovery toolsets.  Our current environment uses a bridge 
that is built by HP.  We just recently upgraded to version 8.1 so we are 
currently evaluating the Atrium uCMDB adapter that is offered by BMC.  We hare 
having difficulties getting that product to work in our environment.

All things I have to say about HP are positive, excluding the Bridge.  The 
bridge is extremely hard to set up.  Any changes, like new discovered 
attributes, are also extremely hard to implement.  Of all of the discovery 
tools I have seen I do think that HP's is one of the better at gathering 
discoverable data. 

Tim


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Barbour, Brandi D
Sent: Thursday, May 16, 2013 11:54 AM
To: arslist@ARSLIST.ORG
Subject: HP DDMI and Remedy CMDB

** 

Has anyone used HP DDMI as the discovery tool and integrated with CMDB?  

ARS 7.6.04

Windows 

SQL 

 

If so could you provide how you did it and any positive or negative feedback?

 

Thanks,

Brandi


The information transmitted is intended only for the person or entity to which 
it is addressed and may contain confidential and/or privileged material. If the 
reader of this message is not the intended recipient, you are hereby notified 
that your access is unauthorized, and any review, dissemination, distribution 
or copying of this message including any attachments is strictly prohibited. If 
you are not the intended recipient, please contact the sender and delete the 
material from any computer. 
_ARSlist: "Where the Answers Are" and have been for 20 years_ 

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