Re: Mid-Tier, After Submit, and Push Fields
Gary, What is your Push Fields If qualification (if any)? In a few rare cases in 6.3 I found that certain fields weren't populated by workflow in the Mid-tier or these fields may not be available after submit (values no longer in cache) If its possible you could try pushing the values you want to utilize to a temp field On Submit, then push them from the tmp fields after submit... May or may not help...I just wanted to throw out some ideas. Cheers! From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 11:07 AM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields ** Actually, the AL is running. EVENT: After Submit ActiveLink: True actions: After submit phase 2 Field_Defaults(1,0,0) EVENT: ClearChangeFlag Above are the logs from my mid-tier client side logging. It shows it fires, and then defers to phase 2 (although it never does say its doing a push-fields), but I never can see where it actually goes back for phase 2. I just re-checked in the WUT and it does work, just not in the Mid-Tier. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore Sent: Monday, May 21, 2007 12:40 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields ** One last question... Have you refreshed the cache for the Mid Tier server (that's the one that usually gets me). Warren On 5/21/07, Opela, Gary L Contr OC-ALC/ITMA <[EMAIL PROTECTED]> wrote: ** It doesn't look like the AL is even firing. I'm using the AR LogUtility or whatever the popup is so that I can log in the mid-tier, and I'm assuming that that utility can catch an after-submit AL action. The AL is never even showing up. It is enabled. It has permission on it, as does my user account. Also, my user account has permissions to the sub-form to which the entry is being pushed. Everything works fine in the FAT client, just not in the IE client. Any ideas? From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, May 21, 2007 12:06 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields Gary : Does the AL fire at all? You might want to toss a message into the if action just to make sure the AL is firing when you believe it should. Norm From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 10:46 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier, After Submit, and Push Fields All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields. Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Mid-Tier, After Submit, and Push Fields
OS: Windows 2k Mid Tier 6.3 IIS From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Monday, May 21, 2007 2:02 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields What version of Mid-Tier are you running (and what OS & Web server)? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 1:41 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields The run-if is blank. The AL is firing, and it says it's deferring to phase 2, but then nothing happens. It works fine in the client. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, May 21, 2007 12:28 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields What's your Run-If qualification? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 12:25 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields It doesn't look like the AL is even firing. I'm using the AR LogUtility or whatever the popup is so that I can log in the mid-tier, and I'm assuming that that utility can catch an after-submit AL action. The AL is never even showing up. It is enabled. It has permission on it, as does my user account. Also, my user account has permissions to the sub-form to which the entry is being pushed. Everything works fine in the FAT client, just not in the IE client. Any ideas? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, May 21, 2007 12:06 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields Gary: Does the AL fire at all? You might want to toss a message into the if action just to make sure the AL is firing when you believe it should. Norm From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 10:46 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier, After Submit, and Push Fields All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields. Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Mid-Tier, After Submit, and Push Fields
Well, you are correct though, saving an escalation SHOULD make it work :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brian Gillock Sent: Monday, May 21, 2007 2:34 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields All, Big Oops. I apologize for that last email. I thought I was on a different account and obviously not paying much attention. Again, my sincerest apologies for that "outburst". -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 12:45 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields This is a multi-part message in MIME format. --_=_NextPart_001_01C79BCF.CE117407 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Yes, multiple times. This AL was also created last week. =20 Humph =20 =20 Thanks! =20 =20 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore Sent: Monday, May 21, 2007 12:40 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields =20 **=20 One last question... =20 Have you refreshed the cache for the Mid Tier server (that's the one that usually gets me). =20 Warren =20 On 5/21/07, Opela, Gary L Contr OC-ALC/ITMA <[EMAIL PROTECTED]> wrote:=20 **=20 It doesn't look like the AL is even firing. I'm using the AR LogUtility or whatever the popup is so that I can log in the mid-tier, and I'm assuming that that utility can catch an after-submit AL action.=20 =20 The AL is never even showing up. =20 It is enabled. It has permission on it, as does my user account. Also, my user account has permissions to the sub-form to which the entry is being pushed.=20 =20 Everything works fine in the FAT client, just not in the IE client. =20 Any ideas? =20 =20 From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE=20 Sent: Monday, May 21, 2007 12:06 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields =20 Gary : =20 Does the AL fire at all? You might want to toss a message into the if action just to make sure the AL is firing when you believe it should.=20 =20 Norm =20 From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA=20 Sent: Monday, May 21, 2007 10:46 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier, After Submit, and Push Fields =20 All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields.=20 =20 Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___=20 --=20 Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101=20 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __20060125___This posting was submitted with HTML in it___=20 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" --_=_NextPart_001_01C79BCF.CE117407 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable ** http://www.w3.org/TR/REC-html40";> <!-- /* Font Definitions */ @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman";} a:link, span.MsoHyperlink {color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {color:blue; text-decoration:underline;} p {mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; font-size:12.0pt; font-family:"Times New Roman";} span.EmailStyle20 {mso-style-type:personal-reply; font-family:A
Re: Mid-Tier, After Submit, and Push Fields
All, Big Oops. I apologize for that last email. I thought I was on a different account and obviously not paying much attention. Again, my sincerest apologies for that "outburst". -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 12:45 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields This is a multi-part message in MIME format. --_=_NextPart_001_01C79BCF.CE117407 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Yes, multiple times. This AL was also created last week. =20 Humph =20 =20 Thanks! =20 =20 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore Sent: Monday, May 21, 2007 12:40 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields =20 **=20 One last question... =20 Have you refreshed the cache for the Mid Tier server (that's the one that usually gets me). =20 Warren =20 On 5/21/07, Opela, Gary L Contr OC-ALC/ITMA <[EMAIL PROTECTED]> wrote:=20 **=20 It doesn't look like the AL is even firing. I'm using the AR LogUtility or whatever the popup is so that I can log in the mid-tier, and I'm assuming that that utility can catch an after-submit AL action.=20 =20 The AL is never even showing up. =20 It is enabled. It has permission on it, as does my user account. Also, my user account has permissions to the sub-form to which the entry is being pushed.=20 =20 Everything works fine in the FAT client, just not in the IE client. =20 Any ideas? =20 =20 From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE=20 Sent: Monday, May 21, 2007 12:06 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields =20 Gary : =20 Does the AL fire at all? You might want to toss a message into the if action just to make sure the AL is firing when you believe it should.=20 =20 Norm =20 From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA=20 Sent: Monday, May 21, 2007 10:46 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier, After Submit, and Push Fields =20 All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields.=20 =20 Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___=20 --=20 Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101=20 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __20060125___This posting was submitted with HTML in it___=20 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" --_=_NextPart_001_01C79BCF.CE117407 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable ** http://www.w3.org/TR/REC-html40";> <!-- /* Font Definitions */ @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman";} a:link, span.MsoHyperlink {color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {color:blue; text-decoration:underline;} p {mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; font-size:12.0pt; font-family:"Times New Roman";} span.EmailStyle20 {mso-style-type:personal-reply; font-family:Arial; color:navy;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in;} div.Section1 {page:Section1;} --> Yes, multiple times. This = AL was also = created last week. Humph…. Thanks!= From: = Action Request System discussion list(ARSList
Re: Mid-Tier, After Submit, and Push Fields
WTF?! Saving an escalation makes it run; correct? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 12:45 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields This is a multi-part message in MIME format. --_=_NextPart_001_01C79BCF.CE117407 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Yes, multiple times. This AL was also created last week. =20 Humph =20 =20 Thanks! =20 =20 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore Sent: Monday, May 21, 2007 12:40 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields =20 **=20 One last question... =20 Have you refreshed the cache for the Mid Tier server (that's the one that usually gets me). =20 Warren =20 On 5/21/07, Opela, Gary L Contr OC-ALC/ITMA <[EMAIL PROTECTED]> wrote:=20 **=20 It doesn't look like the AL is even firing. I'm using the AR LogUtility or whatever the popup is so that I can log in the mid-tier, and I'm assuming that that utility can catch an after-submit AL action.=20 =20 The AL is never even showing up. =20 It is enabled. It has permission on it, as does my user account. Also, my user account has permissions to the sub-form to which the entry is being pushed.=20 =20 Everything works fine in the FAT client, just not in the IE client. =20 Any ideas? =20 =20 From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE=20 Sent: Monday, May 21, 2007 12:06 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields =20 Gary : =20 Does the AL fire at all? You might want to toss a message into the if action just to make sure the AL is firing when you believe it should.=20 =20 Norm =20 From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA=20 Sent: Monday, May 21, 2007 10:46 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier, After Submit, and Push Fields =20 All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields.=20 =20 Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___=20 --=20 Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101=20 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __20060125___This posting was submitted with HTML in it___=20 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" --_=_NextPart_001_01C79BCF.CE117407 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable ** http://www.w3.org/TR/REC-html40";> <!-- /* Font Definitions */ @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman";} a:link, span.MsoHyperlink {color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {color:blue; text-decoration:underline;} p {mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; font-size:12.0pt; font-family:"Times New Roman";} span.EmailStyle20 {mso-style-type:personal-reply; font-family:Arial; color:navy;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in;} div.Section1 {page:Section1;} --> Yes, multiple times. This = AL was also = created last week. Humph…. Thanks!= From: = Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Warren = Baltimore Sent: Monday, May 21, = 2007 12:40 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Ti
Re: Mid-Tier, After Submit, and Push Fields
What version of Mid-Tier are you running (and what OS & Web server)? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 1:41 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields The run-if is blank. The AL is firing, and it says it's deferring to phase 2, but then nothing happens. It works fine in the client. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, May 21, 2007 12:28 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields What's your Run-If qualification? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 12:25 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields It doesn't look like the AL is even firing. I'm using the AR LogUtility or whatever the popup is so that I can log in the mid-tier, and I'm assuming that that utility can catch an after-submit AL action. The AL is never even showing up. It is enabled. It has permission on it, as does my user account. Also, my user account has permissions to the sub-form to which the entry is being pushed. Everything works fine in the FAT client, just not in the IE client. Any ideas? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, May 21, 2007 12:06 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields Gary: Does the AL fire at all? You might want to toss a message into the if action just to make sure the AL is firing when you believe it should. Norm From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 10:46 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier, After Submit, and Push Fields All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields. Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Mid-Tier, After Submit, and Push Fields
The run-if is blank. The AL is firing, and it says it's deferring to phase 2, but then nothing happens. It works fine in the client. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, May 21, 2007 12:28 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields What's your Run-If qualification? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 12:25 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields It doesn't look like the AL is even firing. I'm using the AR LogUtility or whatever the popup is so that I can log in the mid-tier, and I'm assuming that that utility can catch an after-submit AL action. The AL is never even showing up. It is enabled. It has permission on it, as does my user account. Also, my user account has permissions to the sub-form to which the entry is being pushed. Everything works fine in the FAT client, just not in the IE client. Any ideas? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, May 21, 2007 12:06 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields Gary: Does the AL fire at all? You might want to toss a message into the if action just to make sure the AL is firing when you believe it should. Norm From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 10:46 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier, After Submit, and Push Fields All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields. Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Mid-Tier, After Submit, and Push Fields
What's your Run-If qualification? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 12:25 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields It doesn't look like the AL is even firing. I'm using the AR LogUtility or whatever the popup is so that I can log in the mid-tier, and I'm assuming that that utility can catch an after-submit AL action. The AL is never even showing up. It is enabled. It has permission on it, as does my user account. Also, my user account has permissions to the sub-form to which the entry is being pushed. Everything works fine in the FAT client, just not in the IE client. Any ideas? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, May 21, 2007 12:06 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields Gary: Does the AL fire at all? You might want to toss a message into the if action just to make sure the AL is firing when you believe it should. Norm From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 10:46 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier, After Submit, and Push Fields All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields. Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Mid-Tier, After Submit, and Push Fields
Actually, the AL is running. EVENT: After Submit ActiveLink: True actions: After submit phase 2 Field_Defaults(1,0,0) EVENT: ClearChangeFlag Above are the logs from my mid-tier client side logging. It shows it fires, and then defers to phase 2 (although it never does say its doing a push-fields), but I never can see where it actually goes back for phase 2. I just re-checked in the WUT and it does work, just not in the Mid-Tier. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore Sent: Monday, May 21, 2007 12:40 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields ** One last question... Have you refreshed the cache for the Mid Tier server (that's the one that usually gets me). Warren On 5/21/07, Opela, Gary L Contr OC-ALC/ITMA <[EMAIL PROTECTED]> wrote: ** It doesn't look like the AL is even firing. I'm using the AR LogUtility or whatever the popup is so that I can log in the mid-tier, and I'm assuming that that utility can catch an after-submit AL action. The AL is never even showing up. It is enabled. It has permission on it, as does my user account. Also, my user account has permissions to the sub-form to which the entry is being pushed. Everything works fine in the FAT client, just not in the IE client. Any ideas? From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, May 21, 2007 12:06 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields Gary : Does the AL fire at all? You might want to toss a message into the if action just to make sure the AL is firing when you believe it should. Norm From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 10:46 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier, After Submit, and Push Fields All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields. Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Mid-Tier, After Submit, and Push Fields
Yes, multiple times. This AL was also created last week. Humph Thanks! From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore Sent: Monday, May 21, 2007 12:40 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields ** One last question... Have you refreshed the cache for the Mid Tier server (that's the one that usually gets me). Warren On 5/21/07, Opela, Gary L Contr OC-ALC/ITMA <[EMAIL PROTECTED]> wrote: ** It doesn't look like the AL is even firing. I'm using the AR LogUtility or whatever the popup is so that I can log in the mid-tier, and I'm assuming that that utility can catch an after-submit AL action. The AL is never even showing up. It is enabled. It has permission on it, as does my user account. Also, my user account has permissions to the sub-form to which the entry is being pushed. Everything works fine in the FAT client, just not in the IE client. Any ideas? From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, May 21, 2007 12:06 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields Gary : Does the AL fire at all? You might want to toss a message into the if action just to make sure the AL is firing when you believe it should. Norm From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 10:46 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier, After Submit, and Push Fields All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields. Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Mid-Tier, After Submit, and Push Fields
One last question... Have you refreshed the cache for the Mid Tier server (that's the one that usually gets me). Warren On 5/21/07, Opela, Gary L Contr OC-ALC/ITMA <[EMAIL PROTECTED]> wrote: ** It doesn't look like the AL is even firing. I'm using the AR LogUtility or whatever the popup is so that I can log in the mid-tier, and I'm assuming that that utility can catch an after-submit AL action. The AL is never even showing up. It is enabled. It has permission on it, as does my user account. Also, my user account has permissions to the sub-form to which the entry is being pushed. Everything works fine in the FAT client, just not in the IE client. Any ideas? -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Kaiser Norm E CIV USAF 96 CS/SCCE *Sent:* Monday, May 21, 2007 12:06 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Mid-Tier, After Submit, and Push Fields Gary: Does the AL fire at all? You might want to toss a message into the if action just to make sure the AL is firing when you believe it should. Norm -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Opela, Gary L Contr OC-ALC/ITMA *Sent:* Monday, May 21, 2007 10:46 AM *To:* arslist@ARSLIST.ORG *Subject:* Mid-Tier, After Submit, and Push Fields All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields. Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Mid-Tier, After Submit, and Push Fields
It doesn't look like the AL is even firing. I'm using the AR LogUtility or whatever the popup is so that I can log in the mid-tier, and I'm assuming that that utility can catch an after-submit AL action. The AL is never even showing up. It is enabled. It has permission on it, as does my user account. Also, my user account has permissions to the sub-form to which the entry is being pushed. Everything works fine in the FAT client, just not in the IE client. Any ideas? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, May 21, 2007 12:06 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier, After Submit, and Push Fields Gary: Does the AL fire at all? You might want to toss a message into the if action just to make sure the AL is firing when you believe it should. Norm From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 10:46 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier, After Submit, and Push Fields All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields. Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Mid-Tier, After Submit, and Push Fields
Gary: Does the AL fire at all? You might want to toss a message into the if action just to make sure the AL is firing when you believe it should. Norm From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, May 21, 2007 10:46 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier, After Submit, and Push Fields All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields. Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Mid-Tier, After Submit, and Push Fields
It should. Check permissions. On 5/21/07, Opela, Gary L Contr OC-ALC/ITMA <[EMAIL PROTECTED]> wrote: ** All, I have an active link that runs on After Submit on the Mid-Tier. The active link does (or at least is supposed to do) a Push-Fields to another schema to create a ticket. Through looking at my logs, it is not even trying to do the push fields. Will push fields not work on after submit action active links on the mid-tier? Thanks for the help! __20060125___This posting was submitted with HTML in it___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"