Re: MidTier 7.1 - Scrollbars
I submitted this to BMC Support a couple weeks back, I just got
confirmation of it being reproducible on their end.
I've reproduced the behavior you've reported, and I've also confirmed
that the problem does not exist in Mid-tier 7.0.1p4. I've submitted
defect SW00278685 against the issue. As is standard with defects, a
resolution would be expected in the next major release of Mid-tier.
Regards,
Ryan
On Oct 9, 10:36 am, Christian Janovic
[EMAIL PROTECTED] wrote:
Hi Listers,
I have installed MidTier 7.1 and while it seems much more performant and
also more robust I have an annoying issue.
When I open a (small) Dialog-Window in the browser (both Firefox and IE) via
MidTier the scroll bars are ALWAYS visible - even though I have adjusted the
size of all dialogs and removed any (hidden) fields in the form parts I
don't want to be displayed. In the html source code there is a hidden field
(the CustomResultsList, ID= 1020) with a width of 640 that seems to cause
this effect. I have not included this field, it seems to come by default.
The code reads:
div id=ResultsList
div arid=1020 artype=Table ardbn=CustomResultsList class=arfid1020
ardbnCustomResultsList style=top:0#59; left:0#59; width:640#59;
height:64#59;visibility:hidden#59;z-index:0#59; arcols= arcolws=
arcoldlen= ardrill=1 arserver=@ arschema=@ armaxrows=0 ardtype=1
arcsize=0 arfixhdr=1 arselrows=0 arselinit=0 arselrefresh=0 arautofit=0
arsort= arqual={qual:quot;quot;, ids:[],extids:[]}img
src=../../../../resources/images/menu_down.gif alt=
class=TableSortImgUp arindom=1 /img
src=../../../../resources/images/menu_up.gif alt=
class=TableSortImgDown arindom=1 /div class='TableHdr'table
class='TableHdr' cellpadding=0 cellspacing=0tbodytrtd nowrap
valign=middle class='TableHdrL'/tdtd nowrap valign=middle
class='TableHdrR'/td/tr/tbody/table/divdiv
class='TableInner'/divdiv class='TableFtr'table class='TableFtr'
cellpadding=0 cellspacing=0tbodytrtd nowrap valign=middle
class='TableFtrL'/tdtd nowrap valign=middle
class='TableFtrR'/td/tr/tbody/table/div/div
/div
Of course this field is unnecessary in a dialog. But even in a regular form
a fix and unchangeable hidden field is not very nice for the administrator.
Does anybody know how to avoid this effect. Is there perhaps any means to
change the default width of those omnipresent and hidden ar system fields.
It's not necessary to say that it can be quite a bit of work to adjust all
forms so that they are displayed without scroll bars in the browser.
Any help will be appreciated.
Kind regards,
Christian Janovic
ApproLogic GmbH
Waldstraße 92
63128 Dietzenbach
Tel: 06074 - 4811814
Mob: 0177-4932072
Fax: 06074 - 4811816
E-Mail: [EMAIL PROTECTED]
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Re: MidTier 7.1 - Scrollbars
Christian,
These ideas are totally untested...
Try these ideas...
In the Admin tool
open the form
Display the correct view
Go to the menu item Form--Current View--Properties
On the Appearance tab set 'Results Banner', and 'Web Toolbar' to Hidden
If that does not work... then I would add a 'Results list' field
(table) to the view and make it hidden and smaller than the size of
the view you want it to be.
If that does not work... then I would try to add some stuff into the
Web Header Content (or Footer ) and see if we can override the CSS
for that form. Something like this might work..
style
div#ResultsList{
display:none;
}
/style
Hope that helps.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.
On 10/9/07, Christian Janovic [EMAIL PROTECTED] wrote:
**
Hi Listers,
I have installed MidTier 7.1 and while it seems much more performant and
also more robust I have an annoying issue.
When I open a (small) Dialog-Window in the browser (both Firefox and IE) via
MidTier the scroll bars are ALWAYS visible – even though I have adjusted the
size of all dialogs and removed any (hidden) fields in the form parts I
don't want to be displayed. In the html source code there is a hidden field
(the CustomResultsList, ID= 1020) with a width of 640 that seems to cause
this effect. I have not included this field, it seems to come by default.
The code reads:
div id=ResultsList
div arid=1020 artype=Table ardbn=CustomResultsList class=arfid1020
ardbnCustomResultsList style=top:0#59; left:0#59; width:640#59;
height:64#59;visibility:hidden#59;z-index:0#59;
arcols= arcolws= arcoldlen= ardrill=1 arserver=@ arschema=@
armaxrows=0 ardtype=1 arcsize=0 arfixhdr=1 arselrows=0 arselinit=0
arselrefresh=0 arautofit=0 arsort= arqual={qual:quot;quot;,
ids:[],extids:[]}img
src=../../../../resources/images/menu_down.gif alt=
class=TableSortImgUp arindom=1 /img
src=../../../../resources/images/menu_up.gif alt=
class=TableSortImgDown arindom=1 /div class='TableHdr'table
class='TableHdr' cellpadding=0 cellspacing=0tbodytrtd nowrap
valign=middle class='TableHdrL'/tdtd nowrap valign=middle
class='TableHdrR'/td/tr/tbody/table/divdiv
class='TableInner'/divdiv class='TableFtr'table class='TableFtr'
cellpadding=0 cellspacing=0tbodytrtd nowrap valign=middle
class='TableFtrL'/tdtd nowrap valign=middle
class='TableFtrR'/td/tr/tbody/table/div/div
/div
Of course this field is unnecessary in a dialog. But even in a regular form
a fix and unchangeable hidden field is not very nice for the administrator.
Does anybody know how to avoid this effect. Is there perhaps any means to
change the default width of those omnipresent and hidden ar system fields.
It's not necessary to say that it can be quite a bit of work to adjust all
forms so that they are displayed without scroll bars in the browser.
Any help will be appreciated.
Kind regards,
Christian Janovic
ApproLogic GmbH
Waldstraße 92
63128 Dietzenbach
Tel: 06074 - 4811814
Mob: 0177-4932072
Fax: 06074 - 4811816
E-Mail: [EMAIL PROTECTED]
___
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Answers Are
Re: MidTier 7.1 - Scrollbars
Is it possible to move and/or hide the field?
Rick
On 10/9/07, Christian Janovic [EMAIL PROTECTED] wrote:
Carey,
thanks for those good ideas.
Unfortunately they did not work:
- Hiding the Banner, Web Toolbar etc. has no effect at all.
- Adding a results list field to a display only form is not possible - and
I
cannot convert all my display only forms into regular ones
- the Web Header Content has no effect for me.
I think I will have to submit an issue with BMC. If they have to have the
results list field in display only forms (for some incomprehensible
reason)
they could position it at least somewhere near 0,0 with a small height and
width.
Actually they also insert the advanced search bar. By contrast this very
well hidden field comes without width.
div id=QueryBar class=AdvancedSearchBar arid=1005
artype=SearchBar
label class=hidden style=left:0#59;top:0#59; for=arid1005Leiste
für erweiterte Suche/label
/div
Thanks a lot,
Christian
-Ursprüngliche Nachricht-
Von: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Im Auftrag von Carey Matthew Black
Gesendet: Dienstag, 9. Oktober 2007 18:23
An: arslist@ARSLIST.ORG
Betreff: Re: MidTier 7.1 - Scrollbars
Christian,
These ideas are totally untested...
Try these ideas...
In the Admin tool
open the form
Display the correct view
Go to the menu item Form--Current View--Properties
On the Appearance tab set 'Results Banner', and 'Web Toolbar' to Hidden
If that does not work... then I would add a 'Results list' field
(table) to the view and make it hidden and smaller than the size of
the view you want it to be.
If that does not work... then I would try to add some stuff into the
Web Header Content (or Footer ) and see if we can override the CSS
for that form. Something like this might work..
style
div#ResultsList{
display:none;
}
/style
Hope that helps.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.
On 10/9/07, Christian Janovic [EMAIL PROTECTED] wrote:
**
Hi Listers,
I have installed MidTier 7.1 and while it seems much more performant and
also more robust I have an annoying issue.
When I open a (small) Dialog-Window in the browser (both Firefox and IE)
via
MidTier the scroll bars are ALWAYS visible – even though I have adjusted
the
size of all dialogs and removed any (hidden) fields in the form parts I
don't want to be displayed. In the html source code there is a hidden
field
(the CustomResultsList, ID= 1020) with a width of 640 that seems to
cause
this effect. I have not included this field, it seems to come by
default.
The code reads:
div id=ResultsList
div arid=1020 artype=Table ardbn=CustomResultsList class=arfid1020
ardbnCustomResultsList style=top:0#59; left:0#59; width:640#59;
height:64#59;visibility:hidden#59;z-index:0#59;
arcols= arcolws= arcoldlen= ardrill=1 arserver=@ arschema=@
armaxrows=0 ardtype=1 arcsize=0 arfixhdr=1 arselrows=0 arselinit=0
arselrefresh=0 arautofit=0 arsort= arqual={qual:quot;quot;,
ids:[],extids:[]}img
src=../../../../resources/images/menu_down.gif alt=
class=TableSortImgUp arindom=1 /img
src=../../../../resources/images/menu_up.gif alt=
class=TableSortImgDown arindom=1 /div class='TableHdr'table
class='TableHdr' cellpadding=0 cellspacing=0tbodytrtd nowrap
valign=middle class='TableHdrL'/tdtd nowrap valign=middle
class='TableHdrR'/td/tr/tbody/table/divdiv
class='TableInner'/divdiv class='TableFtr'table class='TableFtr'
cellpadding=0 cellspacing=0tbodytrtd nowrap valign=middle
class='TableFtrL'/tdtd nowrap valign=middle
class='TableFtrR'/td/tr/tbody/table/div/div
/div
Of course this field is unnecessary in a dialog. But even in a regular
form
a fix and unchangeable hidden field is not very nice for the
administrator.
Does anybody know how to avoid this effect. Is there perhaps any means
to
change the default width of those omnipresent and hidden ar system
fields.
It's not necessary to say that it can be quite a bit of work to adjust
all
forms so that they are displayed without scroll bars in the browser.
Any help will be appreciated.
Kind regards,
Christian Janovic
ApproLogic GmbH
Waldstraße 92
63128 Dietzenbach
Tel: 06074 - 4811814
Mob: 0177-4932072
Fax: 06074 - 4811816
E-Mail: [EMAIL PROTECTED]
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the
Answers Are
