Re: MidTier 7.5 and View Fields

2009-09-15 Thread Kemes, Lisa
It was the license feature (Mid Tier no longer hogs a license for 1 hour when 
the customer closes the browser) on 7.5.


Lisa




From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Friday, August 28, 2009 12:29 PM
To: arslist@ARSLIST.ORG
Subject: Re: MidTier 7.5 and View Fields

**
We're working on deploying a similar arrangement.  We decided to do that, 
because the 7.5 Mid Tier has better performance than the 7.1 version, 
especially when recovering from flushing the cache.  In addition, they have 
made some visual improvements in how some GUI elements are rendered in the 
browsers.  For example, page holders now render better - the area to the right 
of the tabs at the top of the table is now the proper background color (the 
color of the page around it and not the color of the tabs below it).

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Cesaro, Tony M[EQ]
Sent: Friday, August 28, 2009 8:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: MidTier 7.5 and View Fields

**
Out of curiosity, what would be the benefit of running a Mid-Tier instance 
that's a different version/patch level than the ARS server that it is an 
interface for?

Regards,

Tony Cesaro

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Friday, August 28, 2009 10:04
To: arslist@ARSLIST.ORG
Subject: MidTier 7.5 and View Fields

**
We have updated to MidTier 7.5 p2 but using ARS 7.1 for our AR Application 
Server (should be no big deal).

We found out that our View Fields are acting really strange.  We just use them 
for text (with HTML code) and it seems like the view fields are ignoring the 
HTML code.

For example: on my TEXT form, I have:

PreHTML = 
PostHTML = 
Header 1 = XYZ Company

So when I'm setting the H1 field in my SURVEY Form I put:
($PreHTML$ + $Header 1$) + $PostHTML$

This worked in MidTier 7.0.1 p5, but now it's "ignoring" the html code and all 
the text is off.

Lisa Kemes
AR System Developer
Tyco Electronics
717-810-2408 tel
717-810-2124 fax
lisa.ke...@tycoelectronics.com



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Re: MidTier 7.5 and View Fields

2009-08-28 Thread Jarl Grøneng
7.5 compability matrix states that mid-tier 7.5 is supported on 7.01
(7.01 features) and 7.1 (7.1 features) server.

--
Jarl


2009/8/28 Cesaro, Tony M[EQ] :
> **
>
> Hmm, interesting.  Thanks for the feedback.  Is this a BMC supported
> configuration?
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
> Sent: Friday, August 28, 2009 12:29
> To: arslist@ARSLIST.ORG
> Subject: Re: MidTier 7.5 and View Fields
>
>
>
> **
>
> We’re working on deploying a similar arrangement.  We decided to do that,
> because the 7.5 Mid Tier has better performance than the 7.1 version,
> especially when recovering from flushing the cache.  In addition, they have
> made some visual improvements in how some GUI elements are rendered in the
> browsers.  For example, page holders now render better – the area to the
> right of the tabs at the top of the table is now the proper background color
> (the color of the page around it and not the color of the tabs below it).
>
>
>
> Lyle
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Cesaro, Tony M[EQ]
> Sent: Friday, August 28, 2009 8:24 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: MidTier 7.5 and View Fields
>
>
>
> **
>
> Out of curiosity, what would be the benefit of running a Mid-Tier instance
> that’s a different version/patch level than the ARS server that it is an
> interface for?
>
>
>
> Regards,
>
>
>
> Tony Cesaro
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
> Sent: Friday, August 28, 2009 10:04
> To: arslist@ARSLIST.ORG
> Subject: MidTier 7.5 and View Fields
>
>
>
> **
>
> We have updated to MidTier 7.5 p2 but using ARS 7.1 for our AR Application
> Server (should be no big deal).
>
>
>
> We found out that our View Fields are acting really strange.  We just use
> them for text (with HTML code) and it seems like the view fields are
> ignoring the HTML code.
>
>
>
> For example: on my TEXT form, I have:
>
>
>
> PreHTML = 
>
> PostHTML = 
>
> Header 1 = XYZ Company
>
>
>
> So when I'm setting the H1 field in my SURVEY Form I put:
>
> ($PreHTML$ + $Header 1$) + $PostHTML$
>
>
>
> This worked in MidTier 7.0.1 p5, but now it's "ignoring" the html code and
> all the text is off.
>
>
>
> Lisa Kemes
>
> AR System Developer
>
> Tyco Electronics
>
> 717-810-2408 tel
>
> 717-810-2124 fax
>
> lisa.ke...@tycoelectronics.com
>
>
>
>
>
>
>
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
> Are"_
>
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
> Are"_
>
> NOTICE: This email message is for the sole use of the intended recipient(s)
> and may contain confidential and privileged information. Any unauthorized
> review, use, disclosure or distribution is prohibited. If you are not the
> intended recipient, please contact the sender by reply email and destroy all
> copies of the original message.
>
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
> Are"_
>
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
> Are"_

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Re: MidTier 7.5 and View Fields

2009-08-28 Thread Cesaro, Tony M[EQ]
Hmm, interesting.  Thanks for the feedback.  Is this a BMC supported 
configuration?

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Friday, August 28, 2009 12:29
To: arslist@ARSLIST.ORG
Subject: Re: MidTier 7.5 and View Fields

**
We're working on deploying a similar arrangement.  We decided to do that, 
because the 7.5 Mid Tier has better performance than the 7.1 version, 
especially when recovering from flushing the cache.  In addition, they have 
made some visual improvements in how some GUI elements are rendered in the 
browsers.  For example, page holders now render better - the area to the right 
of the tabs at the top of the table is now the proper background color (the 
color of the page around it and not the color of the tabs below it).

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Cesaro, Tony M[EQ]
Sent: Friday, August 28, 2009 8:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: MidTier 7.5 and View Fields

**
Out of curiosity, what would be the benefit of running a Mid-Tier instance 
that's a different version/patch level than the ARS server that it is an 
interface for?

Regards,

Tony Cesaro

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Friday, August 28, 2009 10:04
To: arslist@ARSLIST.ORG
Subject: MidTier 7.5 and View Fields

**
We have updated to MidTier 7.5 p2 but using ARS 7.1 for our AR Application 
Server (should be no big deal).

We found out that our View Fields are acting really strange.  We just use them 
for text (with HTML code) and it seems like the view fields are ignoring the 
HTML code.

For example: on my TEXT form, I have:

PreHTML = 
PostHTML = 
Header 1 = XYZ Company

So when I'm setting the H1 field in my SURVEY Form I put:
($PreHTML$ + $Header 1$) + $PostHTML$

This worked in MidTier 7.0.1 p5, but now it's "ignoring" the html code and all 
the text is off.

Lisa Kemes
AR System Developer
Tyco Electronics
717-810-2408 tel
717-810-2124 fax
lisa.ke...@tycoelectronics.com



_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_
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NOTICE: This email message is for the sole use of the intended recipient(s) and 
may contain confidential and privileged information. Any unauthorized review, 
use, disclosure or distribution is prohibited. If you are not the intended 
recipient, please contact the sender by reply email and destroy all copies of 
the original message.
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Re: MidTier 7.5 and View Fields

2009-08-28 Thread Lyle Taylor
We're working on deploying a similar arrangement.  We decided to do that, 
because the 7.5 Mid Tier has better performance than the 7.1 version, 
especially when recovering from flushing the cache.  In addition, they have 
made some visual improvements in how some GUI elements are rendered in the 
browsers.  For example, page holders now render better - the area to the right 
of the tabs at the top of the table is now the proper background color (the 
color of the page around it and not the color of the tabs below it).

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Cesaro, Tony M[EQ]
Sent: Friday, August 28, 2009 8:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: MidTier 7.5 and View Fields

**
Out of curiosity, what would be the benefit of running a Mid-Tier instance 
that's a different version/patch level than the ARS server that it is an 
interface for?

Regards,

Tony Cesaro

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Friday, August 28, 2009 10:04
To: arslist@ARSLIST.ORG
Subject: MidTier 7.5 and View Fields

**
We have updated to MidTier 7.5 p2 but using ARS 7.1 for our AR Application 
Server (should be no big deal).

We found out that our View Fields are acting really strange.  We just use them 
for text (with HTML code) and it seems like the view fields are ignoring the 
HTML code.

For example: on my TEXT form, I have:

PreHTML = 
PostHTML = 
Header 1 = XYZ Company

So when I'm setting the H1 field in my SURVEY Form I put:
($PreHTML$ + $Header 1$) + $PostHTML$

This worked in MidTier 7.0.1 p5, but now it's "ignoring" the html code and all 
the text is off.

Lisa Kemes
AR System Developer
Tyco Electronics
717-810-2408 tel
717-810-2124 fax
lisa.ke...@tycoelectronics.com



_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_
_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_


 NOTICE: This email message is for the sole use of the intended recipient(s) 
and may contain confidential and privileged information. Any unauthorized 
review, use, disclosure or distribution is prohibited. If you are not the 
intended recipient, please contact the sender by reply email and destroy all 
copies of the original message.



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Re: MidTier 7.5 and View Fields

2009-08-28 Thread Kemes, Lisa
Works like a charm!!!

Thanks Fred!  I guess MidTier 7.0.1 (what we used to have) didn't need that, 
but now it does!

Perfect! 


Lisa

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W
Sent: Friday, August 28, 2009 10:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: MidTier 7.5 and View Fields

Whenever I have used a view form to show HTML I have always put the complete 
HTML in it.  For Your Example I would have

PreHTML =  
PostHTML = 

(Also close the font before closing the DIV. Not all browsers like closing the 
tags out of order.)

This works in our 7.1.0 patch 7 Mid-Tier as well as the User Tool

Fred


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Friday, August 28, 2009 9:04 AM
To: arslist@ARSLIST.ORG
Subject: MidTier 7.5 and View Fields

We have updated to MidTier 7.5 p2 but using ARS 7.1 for our AR Application 
Server (should be no big deal).
 
We found out that our View Fields are acting really strange.  We just use them 
for text (with HTML code) and it seems like the view fields are ignoring the 
HTML code.
 
For example: on my TEXT form, I have:
 
PreHTML =  PostHTML = 
 Header 1 = XYZ Company
 
So when I'm setting the H1 field in my SURVEY Form I put:
($PreHTML$ + $Header 1$) + $PostHTML$
 
This worked in MidTier 7.0.1 p5, but now it's "ignoring" the html code and all 
the text is off.
 
Lisa Kemes
AR System Developer
Tyco Electronics
717-810-2408 tel
717-810-2124 fax
lisa.ke...@tycoelectronics.com
 
 

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Re: MidTier 7.5 and View Fields

2009-08-28 Thread Grooms, Frederick W
Whenever I have used a view form to show HTML I have always put the complete 
HTML in it.  For Your Example I would have

PreHTML = 
PostHTML = 

(Also close the font before closing the DIV. Not all browsers like closing the 
tags out of order.)

This works in our 7.1.0 patch 7 Mid-Tier as well as the User Tool

Fred


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Friday, August 28, 2009 9:04 AM
To: arslist@ARSLIST.ORG
Subject: MidTier 7.5 and View Fields

We have updated to MidTier 7.5 p2 but using ARS 7.1 for our AR Application 
Server (should be no big deal).
 
We found out that our View Fields are acting really strange.  We just use them 
for text (with HTML code) and it seems like the view fields are ignoring the 
HTML code.
 
For example: on my TEXT form, I have:
 
PreHTML = 
PostHTML = 
Header 1 = XYZ Company
 
So when I'm setting the H1 field in my SURVEY Form I put:
($PreHTML$ + $Header 1$) + $PostHTML$
 
This worked in MidTier 7.0.1 p5, but now it's "ignoring" the html code and all 
the text is off.
 
Lisa Kemes 
AR System Developer
Tyco Electronics
717-810-2408 tel
717-810-2124 fax
lisa.ke...@tycoelectronics.com
 
 

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Re: MidTier 7.5 and View Fields

2009-08-28 Thread Cesaro, Tony M[EQ]
Out of curiosity, what would be the benefit of running a Mid-Tier instance 
that's a different version/patch level than the ARS server that it is an 
interface for?

Regards,

Tony Cesaro

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Friday, August 28, 2009 10:04
To: arslist@ARSLIST.ORG
Subject: MidTier 7.5 and View Fields

**
We have updated to MidTier 7.5 p2 but using ARS 7.1 for our AR Application 
Server (should be no big deal).

We found out that our View Fields are acting really strange.  We just use them 
for text (with HTML code) and it seems like the view fields are ignoring the 
HTML code.

For example: on my TEXT form, I have:

PreHTML = 
PostHTML = 
Header 1 = XYZ Company

So when I'm setting the H1 field in my SURVEY Form I put:
($PreHTML$ + $Header 1$) + $PostHTML$

This worked in MidTier 7.0.1 p5, but now it's "ignoring" the html code and all 
the text is off.

Lisa Kemes
AR System Developer
Tyco Electronics
717-810-2408 tel
717-810-2124 fax
lisa.ke...@tycoelectronics.com



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Re: MidTier 7.5 and View Fields

2009-08-28 Thread Kemes, Lisa
Update -

View fields are not working when I put in any website either.  In the admin 
tool it looks like it's working (I tested it with http://www.google.com) but 
when bringing it up on the Midtier, its' just blank.

Weird...


Lisa




From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Friday, August 28, 2009 10:04 AM
To: arslist@ARSLIST.ORG
Subject: MidTier 7.5 and View Fields

**
We have updated to MidTier 7.5 p2 but using ARS 7.1 for our AR Application 
Server (should be no big deal).

We found out that our View Fields are acting really strange.  We just use them 
for text (with HTML code) and it seems like the view fields are ignoring the 
HTML code.

For example: on my TEXT form, I have:

PreHTML = 
PostHTML = 
Header 1 = XYZ Company

So when I'm setting the H1 field in my SURVEY Form I put:
($PreHTML$ + $Header 1$) + $PostHTML$

This worked in MidTier 7.0.1 p5, but now it's "ignoring" the html code and all 
the text is off.

Lisa Kemes
AR System Developer
Tyco Electronics
717-810-2408 tel
717-810-2124 fax
lisa.ke...@tycoelectronics.com



_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_

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