Re: Oracle 11G and AR 7.6.04 64Bit Install issues

2011-03-07 Thread Theo Fondse
Kathy,

I did an ARS install on a RHEL5.5/Oracle 11g 64bit VM a couple of weeks ago for 
some research, also ran into a connection issue during the install.
Whilst looking through the installer logs, it seemed that the BMC installer 
gets confused between using either the Service Name or the SID string as SID to 
connect to Oracle... and since the default install of Oracle sets different 
values for these, this error comes up...

Since I'm not an Oracle dba and did not have more time available to battle with 
a research installation, I had to abandon the install at that point.

HTH.

Best Regards,
Theo

Sent from my Black/Silver Personal Computer 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: 04 March 2011 08:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Oracle 11G and AR 7.6.04 64Bit Install issues

**
That should be the 64 bit client then.. do you also have a 32 bit client which 
may be in your PATH?

Joe

From: Kathy Morrismailto:kathymorris...@aol.com
Sent: Friday, March 04, 2011 1:24 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Re: Oracle 11G and AR 7.6.04 64Bit Install issues

**
What I was stating in my email is how do I determine if I have the required 64 
or not.  I know the client libraries are required - that does not need to be 
determined.  I installed the full package of the 64-Oracle11g which installed 
the clients.

Thanks.


In a message dated 3/4/2011 1:19:47 P.M. Eastern Standard Time, 
jdso...@shyle.net writes:
**

The client libraries are required.. there is no question of having to determine 
whether or not they are required.. The question is whether what you have is 32 
or 64 bit..

As for how to determine if they are 64 bit, if you are not sure, uninstall the 
current client, and reinstall the 64 bit client, and reconfigure the 
tnsnames.ora upon installing the 64 client. The installer for the 64 bit client 
is different from the 32 bit installer.. It should be available on oracle.com 
for download..

There is a file command in unix to determine if files are 32 or 64 bit but I’m  
not sure how you would do that in windows.. This article may help..

http://stackoverflow.com/questions/495244/how-can-i-test-a-windows-dll-to-determine-if-it-is-32bit-or-64bit

Joe

From: Kathy Morrismailto:kathymorris...@aol.com
Sent: Friday, March 04, 2011 1:09 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Re: Oracle 11G and AR 7.6.04 64Bit Install issues

**
Hi,

How could I determine if the Oracle client libraries are the required? I have 
win64-11g release that I downloaded.  I am not sure how to verify if I have the 
64 client.

In a message dated 3/4/2011 1:05:09 P.M. Eastern Standard Time, 
jdso...@shyle.net writes:
**
Have you checked if the Oracle client libraries are the 64 bit libraries as 
required? And that you are using the right client and not a 32 bit client if 
that is installed too?? Your path does not look like what I think the default 
paths for the oracle client installs look like so its hard to say if it may be 
a 64 bit client..

Joe

From: Kathy Morrismailto:kathymorris...@aol.com
Sent: Friday, March 04, 2011 10:53 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Oracle 11G and AR 7.6.04 64Bit Install issues

**
Hi,

Can someone tell me how to get Oracle 11g to work/install with AR 7.6.04?.
I have a 64-bit laptop.  I installed 11g Oracle on Windows 7.  I am trying to 
install AR 7.6.04 on Oracle 11g.  During the AR install, I selected 64 bit.  I 
am getting error messages and cannot proceed with the installation of AR 
System.  The database seems to be running successfully.

During the install when I connect to the database using DBMS account, I get a 
warning message that says:
Possible causes
- path variables point to incorrect   Oracle client
- tnsnames.ora does not exist or has incorrect connection details
- missing 64 bit oracle client libraries

My system path is:
C:\app\oracle\product\11.2.0\dbhome_1\bin;C:\app\oracle\product\11.2.0\dbhome_1\lib;

My tnsnames.ora displays:
ORCL =
  (DESCRIPTION =
(ADDRESS_LIST =
  (ADDRESS = (PROTOCOL = TCP)(HOST = 127.0.0.1)(PORT = 1521))
)
(CONNECT_DATA =
  (SERVER = DEDICATED)
  (SERVICE_NAME = orcl.Servername)
)
  )

ORCL =
  (DESCRIPTION =
(ADDRESS_LIST =
  (ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.x.x)(PORT = 1521))
)
(CONNECT_DATA =
  (SERVER = DEDICATED)
  (SERVICE_NAME = orcl.Servername)
  (SID = orcl)
[ (GLOBAL_NAME=DatabaseName) ]
)
  )
_attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_
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Re: Oracle 11G and AR 7.6.04 64Bit Install issues

2011-03-07 Thread vikram_k
hi,

you can make use of a dependency walker utility which is a freeware
available on the net. You should go to the directory pointed in your path
variable corresponding to oracle and then drag the oracle client library to
the 64 bit dependency walker if the 64-bit dependency walker can figure out
all the dependencies of that library its a 64-bit library but make sure you
use the 64-bit version of dependency walker thats easy to do with the help
of Google :)

thanks,
Vikram

Joe Martin D'Souza wrote:
 
 Have you checked if the Oracle client libraries are the 64 bit libraries
 as required? And that you are using the right client and not a 32 bit
 client if that is installed too?? Your path does not look like what I
 think the default paths for the oracle client installs look like so its
 hard to say if it may be a 64 bit client..
 
 Joe
 
 From: Kathy Morris 
 Sent: Friday, March 04, 2011 10:53 AM
 Newsgroups: public.remedy.arsystem.general
 To: arslist@ARSLIST.ORG 
 Subject: Oracle 11G and AR 7.6.04 64Bit Install issues
 
 ** 
 Hi,
 
 Can someone tell me how to get Oracle 11g to work/install with AR 7.6.04?.  
 I have a 64-bit laptop.  I installed 11g Oracle on Windows 7.  I am trying
 to install AR 7.6.04 on Oracle 11g.  During the AR install, I selected 64
 bit.  I am getting error messages and cannot proceed with the installation
 of AR System.  The database seems to be running successfully.  
 
 During the install when I connect to the database using DBMS account, I
 get a warning message that says:
 Possible causes
 - path variables point to incorrect   Oracle client
 - tnsnames.ora does not exist or has incorrect connection details
 - missing 64 bit oracle client libraries
 
 My system path is:
 C:\app\oracle\product\11.2.0\dbhome_1\bin;C:\app\oracle\product\11.2.0\dbhome_1\lib;
 
 My tnsnames.ora displays:
 ORCL =
   (DESCRIPTION =
 (ADDRESS_LIST =
   (ADDRESS = (PROTOCOL = TCP)(HOST = 127.0.0.1)(PORT = 1521))
 )
 (CONNECT_DATA =
   (SERVER = DEDICATED)
   (SERVICE_NAME = orcl.Servername)
 )
   )
 
 ORCL =
   (DESCRIPTION =
 (ADDRESS_LIST =
   (ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.x.x)(PORT = 1521))
 )
 (CONNECT_DATA =
   (SERVER = DEDICATED)
   (SERVICE_NAME = orcl.Servername)
   (SID = orcl)
 [ (GLOBAL_NAME=DatabaseName) ]
 )
   )
 
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Re: Oracle 11G and AR 7.6.04 64Bit Install issues

2011-03-07 Thread Kathy Morris
Also - during the install I noticed the system does not proceed when the  
message below is on the screen.
 
arserver.validation.dbauser.input.validateCLIclientlibrary
 
 
 
In a message dated 3/7/2011 3:01:42 A.M. Eastern Standard Time,  the
o...@remex.co.za writes:

 
Kathy,

I  did an ARS install on a RHEL5.5/Oracle 11g 64bit VM a couple of weeks 
ago for  some research, also ran into a connection issue during the install.   
Whilst  looking through the installer logs, it seemed that the BMC 
installer gets  confused between using either the Service Name or the SID 
string as 
SID to  connect to Oracle... and since the default install of Oracle sets 
different  values for these, this error comes up...  
Since  I'm not an Oracle dba and did not have more time available to battle 
with a  research installation, I had to abandon the install at that  
point. 
HTH.   
Best  Regards, 
Theo 
Sent from my  Black/Silver Personal Computer  
 
From: Action  Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On  Behalf Of Joe Martin D'Souza
Sent: 04 March 2011 08:47  PM
To: arslist@ARSLIST.ORG
Subject: Re: Oracle 11G and AR  7.6.04 64Bit Install issues
**  
 
 
 
That should be  the 64 bit client then.. do you also have a 32 bit client 
which may be in your  PATH?
 

 
Joe
 
 
 

 
 
From: _Kathy  Morris_ (mailto:kathymorris...@aol.com)  
 
Sent:  Friday, March 04, 2011 1:24 PM
 
Newsgroups:  public.remedy.arsystem.general
 
To: _arslist@ARSLIST.ORG_ (mailto:arslist@ARSLIST.ORG)   
 
Subject: Re:  Oracle 11G and AR 7.6.04 64Bit Install  issues


 


 
**  
 
What  I was stating in my email is how do I determine if I have the 
required 64 or  not.  I know the client libraries are required - that does not 
need 
to be  determined.  I installed the full package of the 64-Oracle11g which  
installed the clients.
 

 
Thanks.
 

 

 
 
In a  message dated 3/4/2011 1:19:47 P.M. Eastern Standard Time, 
jdso...@shyle.net  writes:

**   
 
 
 

 
The client  libraries are required.. there is no question of having to 
determine whether  or not they are required.. The question is whether what you 
have is 32 or 64  bit..
 

 
As for how to  determine if they are 64 bit, if you are not sure, uninstall 
the current  client, and reinstall the 64 bit client, and reconfigure the 
tnsnames.ora  upon installing the 64 client. The installer for the 64 bit 
client is  different from the 32 bit installer.. It should be available on 
oracle.com  for download..
 

 
There is a  file command in unix to determine if files are 32 or 64 bit but 
I’m   not sure how you would do that in windows.. This article may  help..
 

 
_http://stackoverflow.com/questions/495244/how-can-i-test-a-windows-dll-to-d
etermine-if-it-is-32bit-or-64bit_ 
(http://stackoverflow.com/questions/495244/how-can-i-test-a-windows-dll-to-determine-if-it-is-32bit-or-64bit)
 
 

 
Joe
 
 
 

 
 
From:  _Kathy Morris_ (mailto:kathymorris...@aol.com)   
 
Sent:  Friday, March 04, 2011 1:09 PM
 
Newsgroups:  public.remedy.arsystem.general
 
To:  _arslist@ARSLIST.ORG_ (mailto:arslist@ARSLIST.ORG)   
 
Subject:  Re: Oracle 11G and AR 7.6.04 64Bit Install  issues


 


 
**  
 
Hi,
 

 
How  could I determine if the Oracle client libraries are the required? I 
have  win64-11g release that I downloaded.  I am not sure how to verify if I  
have the 64 client.
 

 
 
In  a message dated 3/4/2011 1:05:09 P.M. Eastern Standard Time,  
jdso...@shyle.net writes:

**   
 
 
 
Have you  checked if the Oracle client libraries are the 64 bit libraries 
as  required? And that you are using the right client and not a 32 bit client 
 if that is installed too?? Your path does not look like what I think the  
default paths for the oracle client installs look like so its hard to say  
if it may be a 64 bit client..
 

 
Joe
 
 
 

 
 
From:  _Kathy Morris_ (mailto:kathymorris...@aol.com)   
 
Sent:  Friday, March 04, 2011 10:53 AM
 
Newsgroups:  public.remedy.arsystem.general
 
To:  _arslist@ARSLIST.ORG_ (mailto:arslist@ARSLIST.ORG)   
 
Subject:  Oracle 11G and AR 7.6.04 64Bit Install  issues


 


 
**  
 
Hi,
 

 
Can  someone tell me how to get Oracle 11g to work/install with AR  
7.6.04?.  
 
I  have a 64-bit laptop.  I installed 11g Oracle on Windows 7.  I  am 
trying to install AR 7.6.04 on Oracle 11g.  During the AR install,  I selected 
64 
bit.  I am getting error messages and cannot proceed  with the installation 
of AR System.  The database seems to be running  successfully.  
 

 
During  the install when I connect to the database using DBMS account, I 
get a  warning message that says:
 
Possible  causes
 
-  path variables point to incorrect   Oracle  client
 
-  tnsnames.ora does not exist or has incorrect connection  details
 
-  missing 64 bit oracle client libraries
 

 
My  system path is:
 
C:\app\oracle\product\11.2.0\dbhome_1\bin;C:\app\oracle\product\11.2.0\dbhom
e_1\lib;
 

 
My  tnsnames.ora displays:
 
ORCL  =
(DESCRIPTION =
(ADDRESS_LIST

Re: Oracle 11G and AR 7.6.04 64Bit Install issues

2011-03-07 Thread Grooms, Frederick W
Here are a couple of thoughts:   
- path variables point to incorrect   Oracle client   
Add an environment variable on your machine:  
ORACLE_HOME=C:\app\oracle\product\11.2.0\dbhome_1
- tnsnames.ora does not exist or has incorrect connection details   
Add an environment variable:  
TNS_ADMIN=C:\app\oracle\product\11.2.0\dbhome_1\network\admin

The Oracle modules will use the 2 environment variables to find the libraries 
and tnsnames.ora file.

I notice in your TNSNAMES you have 2 ORCL entries.  I would change one to 
ORCL.EXTRA (as you really shouldn't have 2 entries with the same name).  I have 
found it best to use an entry with the same name as the database (something 
like the following).   
   MYDATA =
 (DESCRIPTION = (ADDRESS_LIST = (ADDRESS = (PROTOCOL = TCP)(HOST = 
127.0.0.1)(PORT = 1521)) )
 (CONNECT_DATA = (SERVER = DEDICATED) (SERVICE_NAME = mydata) )
   )


Fred

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: Monday, March 07, 2011 12:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Oracle 11G and AR 7.6.04 64Bit Install issues

** 
Also - during the install I noticed the system does not proceed when the 
message below is on the screen.
 
arserver.validation.dbauser.input.validateCLIclientlibrary
 
 
-Original Message-
In a message dated 3/7/2011 3:01:42 A.M. Eastern Standard Time, 
t...@remex.co.za writes:

Kathy,
I did an ARS install on a RHEL5.5/Oracle 11g 64bit VM a couple of weeks ago for 
some research, also ran into a connection issue during the install. 
Whilst looking through the installer logs, it seemed that the BMC installer 
gets confused between using either the Service Name or the SID string as SID to 
connect to Oracle... and since the default install of Oracle sets different 
values for these, this error comes up... 

Since I'm not an Oracle dba and did not have more time available to battle with 
a research installation, I had to abandon the install at that point.

HTH.  

Best Regards,
Theo

Sent from my Black/Silver Personal Computer 

-Original Message- 
From: Kathy Morris 
Sent: Friday, March 04, 2011 10:53 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Oracle 11G and AR 7.6.04 64Bit Install issues
 
** 
Hi,
 
Can someone tell me how to get Oracle 11g to work/install with AR 7.6.04?.  
I have a 64-bit laptop.  I installed 11g Oracle on Windows 7.  I am trying to 
install AR 7.6.04 on Oracle 11g.  During the AR install, I selected 64 bit.  I 
am getting error messages and cannot proceed with the installation of AR 
System.  The database seems to be running successfully.  
 
During the install when I connect to the database using DBMS account, I get a 
warning message that says:
Possible causes
- path variables point to incorrect   Oracle client
- tnsnames.ora does not exist or has incorrect connection details
- missing 64 bit oracle client libraries
 
My system path is:
C:\app\oracle\product\11.2.0\dbhome_1\bin;C:\app\oracle\product\11.2.0\dbhome_1\lib;
 
My tnsnames.ora displays:
ORCL =
  (DESCRIPTION =
    (ADDRESS_LIST =
  (ADDRESS = (PROTOCOL = TCP)(HOST = 127.0.0.1)(PORT = 1521))
    )
    (CONNECT_DATA =
  (SERVER = DEDICATED)
  (SERVICE_NAME = orcl.Servername)
    )
  )
 
ORCL =
  (DESCRIPTION =
    (ADDRESS_LIST =
  (ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.x.x)(PORT = 1521))
    )
    (CONNECT_DATA =
  (SERVER = DEDICATED)
  (SERVICE_NAME = orcl.Servername)
  (SID = orcl)
    [ (GLOBAL_NAME=DatabaseName) ]
    )
  )




Re: Oracle 11G and AR 7.6.04 64Bit Install issues

2011-03-04 Thread Joe Martin D'Souza
Have you checked if the Oracle client libraries are the 64 bit libraries as 
required? And that you are using the right client and not a 32 bit client if 
that is installed too?? Your path does not look like what I think the default 
paths for the oracle client installs look like so its hard to say if it may be 
a 64 bit client..

Joe

From: Kathy Morris 
Sent: Friday, March 04, 2011 10:53 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Oracle 11G and AR 7.6.04 64Bit Install issues

** 
Hi,

Can someone tell me how to get Oracle 11g to work/install with AR 7.6.04?.  
I have a 64-bit laptop.  I installed 11g Oracle on Windows 7.  I am trying to 
install AR 7.6.04 on Oracle 11g.  During the AR install, I selected 64 bit.  I 
am getting error messages and cannot proceed with the installation of AR 
System.  The database seems to be running successfully.  

During the install when I connect to the database using DBMS account, I get a 
warning message that says:
Possible causes
- path variables point to incorrect   Oracle client
- tnsnames.ora does not exist or has incorrect connection details
- missing 64 bit oracle client libraries

My system path is:
C:\app\oracle\product\11.2.0\dbhome_1\bin;C:\app\oracle\product\11.2.0\dbhome_1\lib;

My tnsnames.ora displays:
ORCL =
  (DESCRIPTION =
(ADDRESS_LIST =
  (ADDRESS = (PROTOCOL = TCP)(HOST = 127.0.0.1)(PORT = 1521))
)
(CONNECT_DATA =
  (SERVER = DEDICATED)
  (SERVICE_NAME = orcl.Servername)
)
  )

ORCL =
  (DESCRIPTION =
(ADDRESS_LIST =
  (ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.x.x)(PORT = 1521))
)
(CONNECT_DATA =
  (SERVER = DEDICATED)
  (SERVICE_NAME = orcl.Servername)
  (SID = orcl)
[ (GLOBAL_NAME=DatabaseName) ]
)
  )

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Re: Oracle 11G and AR 7.6.04 64Bit Install issues

2011-03-04 Thread Kathy Morris
Hi,
 
How could I determine if the Oracle client libraries are the required?  I 
have win64-11g release that I downloaded.  I am not sure how to verify if  I 
have the 64 client.
 
 
In a message dated 3/4/2011 1:05:09 P.M. Eastern Standard Time,  
jdso...@shyle.net writes:

**  
 
 
Have you checked if the Oracle client libraries are the 64 bit libraries  
as required? And that you are using the right client and not a 32 bit client  
if that is installed too?? Your path does not look like what I think the  
default paths for the oracle client installs look like so its hard to say if  
it may be a 64 bit client..
 
Joe
 
 

 
From: _Kathy  Morris_ (mailto:kathymorris...@aol.com)  
Sent: Friday, March 04, 2011 10:53 AM
Newsgroups: public.remedy.arsystem.general
To: _arslist@ARSLIST.ORG_ (mailto:arslist@ARSLIST.ORG)  
Subject: Oracle 11G and AR 7.6.04 64Bit Install  issues


 

**
Hi,
 
Can someone tell me how to get Oracle 11g to work/install with AR  7.6.04?. 
 
I have a 64-bit laptop.  I installed 11g Oracle on Windows 7.   I am trying 
to install AR 7.6.04 on Oracle 11g.  During the AR install, I  selected 64 
bit.  I am getting error messages and cannot proceed with the  installation 
of AR System.  The database seems to be running  successfully.  
 
During the install when I connect to the database using DBMS account, I  
get a warning message that says:
Possible causes
- path variables point to incorrect   Oracle client
- tnsnames.ora does not exist or has incorrect connection details
- missing 64 bit oracle client libraries
 
My system path is:
C:\app\oracle\product\11.2.0\dbhome_1\bin;C:\app\oracle\product\11.2.0\dbhom
e_1\lib;
 
My tnsnames.ora displays:
ORCL =
(DESCRIPTION =
(ADDRESS_LIST  =
(ADDRESS = (PROTOCOL = TCP)(HOST =  127.0.0.1)(PORT = 1521))
)
(CONNECT_DATA =
(SERVER =  DEDICATED)
(SERVICE_NAME =  orcl.Servername)
)
)
 
ORCL =
(DESCRIPTION =
(ADDRESS_LIST  =
(ADDRESS = (PROTOCOL = TCP)(HOST =  192.168.x.x)(PORT = 1521))
)
(CONNECT_DATA =
(SERVER =  DEDICATED)
(SERVICE_NAME =  orcl.Servername)
(SID =  orcl)
[ (GLOBAL_NAME=DatabaseName)  ]
)
)



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Re: Oracle 11G and AR 7.6.04 64Bit Install issues

2011-03-04 Thread Kathy Morris
What I was stating in my email is how do I determine if I have the required 
 64 or not.  I know the client libraries are required - that does not need  
to be determined.  I installed the full package of the 64-Oracle11g  which 
installed the clients.
 
Thanks.
 
 
 
In a message dated 3/4/2011 1:19:47 P.M. Eastern Standard Time,  
jdso...@shyle.net writes:

**  
 
 

The client libraries are required.. there is no question of having to  
determine whether or not they are required.. The question is whether what you  
have is 32 or 64 bit..
 
As for how to determine if they are 64 bit, if you are not sure,  uninstall 
the current client, and reinstall the 64 bit client, and reconfigure  the 
tnsnames.ora upon installing the 64 client. The installer for the 64 bit  
client is different from the 32 bit installer.. It should be available on  
oracle.com for download..
 
There is a file command in unix to determine if files are 32 or 64 bit  but 
I’m  not sure how you would do that in windows.. This article may  help..
 
_http://stackoverflow.com/questions/495244/how-can-i-test-a-windows-dll-to-d
etermine-if-it-is-32bit-or-64bit_ 
(http://stackoverflow.com/questions/495244/how-can-i-test-a-windows-dll-to-determine-if-it-is-32bit-or-64bit)
 
 
Joe
 
 

 
From: _Kathy  Morris_ (mailto:kathymorris...@aol.com)  
Sent: Friday, March 04, 2011 1:09 PM
Newsgroups: public.remedy.arsystem.general
To: _arslist@ARSLIST.ORG_ (mailto:arslist@ARSLIST.ORG)  
Subject: Re: Oracle 11G and AR 7.6.04 64Bit Install  issues


 

**
Hi,
 
How could I determine if the Oracle client libraries are the required? I  
have win64-11g release that I downloaded.  I am not sure how to verify if  I 
have the 64 client.
 
 
In a message dated 3/4/2011 1:05:09 P.M. Eastern Standard Time,  
jdso...@shyle.net writes:

**  
 
 
Have you checked if the Oracle client libraries are the 64 bit  libraries 
as required? And that you are using the right client and not a 32  bit client 
if that is installed too?? Your path does not look like what I  think the 
default paths for the oracle client installs look like so its hard  to say if 
it may be a 64 bit client..
 
Joe
 
 

 
From: _Kathy Morris_ (mailto:kathymorris...@aol.com)  
Sent: Friday, March 04, 2011 10:53 AM
Newsgroups: public.remedy.arsystem.general
To: _arslist@ARSLIST.ORG_ (mailto:arslist@ARSLIST.ORG)  
Subject: Oracle 11G and AR 7.6.04 64Bit Install  issues


 

**
Hi,
 
Can someone tell me how to get Oracle 11g to work/install with AR  7.6.04?. 
 
I have a 64-bit laptop.  I installed 11g Oracle on Windows  7.  I am trying 
to install AR 7.6.04 on Oracle 11g.  During the AR  install, I selected 64 
bit.  I am getting error messages and cannot  proceed with the installation 
of AR System.  The database seems to be  running successfully.  
 
During the install when I connect to the database using DBMS account, I  
get a warning message that says:
Possible causes
- path variables point to incorrect   Oracle client
- tnsnames.ora does not exist or has incorrect connection details
- missing 64 bit oracle client libraries
 
My system path is:
C:\app\oracle\product\11.2.0\dbhome_1\bin;C:\app\oracle\product\11.2.0\dbhom
e_1\lib;
 
My tnsnames.ora displays:
ORCL =
(DESCRIPTION =
(ADDRESS_LIST  =
(ADDRESS = (PROTOCOL = TCP)(HOST =  127.0.0.1)(PORT = 1521))
)
(CONNECT_DATA =
(SERVER =  DEDICATED)
(SERVICE_NAME =  orcl.Servername)
)
)
 
ORCL =
(DESCRIPTION =
(ADDRESS_LIST  =
(ADDRESS = (PROTOCOL = TCP)(HOST =  192.168.x.x)(PORT = 1521))
)
(CONNECT_DATA =
(SERVER =  DEDICATED)
(SERVICE_NAME =  orcl.Servername)
(SID =  orcl)
[ (GLOBAL_NAME=DatabaseName)  ]
)
)








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Re: Oracle 11G and AR 7.6.04 64Bit Install issues

2011-03-04 Thread Joe Martin D'Souza
That should be the 64 bit client then.. do you also have a 32 bit client which 
may be in your PATH?

Joe

From: Kathy Morris 
Sent: Friday, March 04, 2011 1:24 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: Oracle 11G and AR 7.6.04 64Bit Install issues

** 
What I was stating in my email is how do I determine if I have the required 64 
or not.  I know the client libraries are required - that does not need to be 
determined.  I installed the full package of the 64-Oracle11g which installed 
the clients.

Thanks.


In a message dated 3/4/2011 1:19:47 P.M. Eastern Standard Time, 
jdso...@shyle.net writes:
  ** 

  The client libraries are required.. there is no question of having to 
determine whether or not they are required.. The question is whether what you 
have is 32 or 64 bit..

  As for how to determine if they are 64 bit, if you are not sure, uninstall 
the current client, and reinstall the 64 bit client, and reconfigure the 
tnsnames.ora upon installing the 64 client. The installer for the 64 bit client 
is different from the 32 bit installer.. It should be available on oracle.com 
for download..

  There is a file command in unix to determine if files are 32 or 64 bit but 
I’m  not sure how you would do that in windows.. This article may help..

  
http://stackoverflow.com/questions/495244/how-can-i-test-a-windows-dll-to-determine-if-it-is-32bit-or-64bit

  Joe

  From: Kathy Morris 
  Sent: Friday, March 04, 2011 1:09 PM
  Newsgroups: public.remedy.arsystem.general
  To: arslist@ARSLIST.ORG 
  Subject: Re: Oracle 11G and AR 7.6.04 64Bit Install issues

  ** 
  Hi,

  How could I determine if the Oracle client libraries are the required? I have 
win64-11g release that I downloaded.  I am not sure how to verify if I have the 
64 client.

  In a message dated 3/4/2011 1:05:09 P.M. Eastern Standard Time, 
jdso...@shyle.net writes:
** 
Have you checked if the Oracle client libraries are the 64 bit libraries as 
required? And that you are using the right client and not a 32 bit client if 
that is installed too?? Your path does not look like what I think the default 
paths for the oracle client installs look like so its hard to say if it may be 
a 64 bit client..

Joe

From: Kathy Morris 
Sent: Friday, March 04, 2011 10:53 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Oracle 11G and AR 7.6.04 64Bit Install issues

** 
Hi,

Can someone tell me how to get Oracle 11g to work/install with AR 7.6.04?.  
I have a 64-bit laptop.  I installed 11g Oracle on Windows 7.  I am trying 
to install AR 7.6.04 on Oracle 11g.  During the AR install, I selected 64 bit.  
I am getting error messages and cannot proceed with the installation of AR 
System.  The database seems to be running successfully.  

During the install when I connect to the database using DBMS account, I get 
a warning message that says:
Possible causes
- path variables point to incorrect   Oracle client
- tnsnames.ora does not exist or has incorrect connection details
- missing 64 bit oracle client libraries

My system path is:

C:\app\oracle\product\11.2.0\dbhome_1\bin;C:\app\oracle\product\11.2.0\dbhome_1\lib;

My tnsnames.ora displays:
ORCL =
  (DESCRIPTION =
(ADDRESS_LIST =
  (ADDRESS = (PROTOCOL = TCP)(HOST = 127.0.0.1)(PORT = 1521))
)
(CONNECT_DATA =
  (SERVER = DEDICATED)
  (SERVICE_NAME = orcl.Servername)
)
  )

ORCL =
  (DESCRIPTION =
(ADDRESS_LIST =
  (ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.x.x)(PORT = 1521))
)
(CONNECT_DATA =
  (SERVER = DEDICATED)
  (SERVICE_NAME = orcl.Servername)
  (SID = orcl)
[ (GLOBAL_NAME=DatabaseName) ]
)
  )
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