Re: Phone notification
Take a look at AlarmPoint. It might be more ($$$) than you need for a simple voice notify, but I bet you could think of ways to use the other functionality it provides. :-) -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 Brent Adams <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 02/12/2007 10:34 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Phone notification We are wanting to nitify the Group members, or individuals assigned to a Help Desk ticket by PHONE call, of the assignment. If a security issue arises late at night, no one is logged on to email .. or their computer for an alert. We would like Remedy to call a phone number to notify them immediatly of the problem Can this be done with the base product? Are there add-ins to do this? Are there vendors with products to do this intergrated with Remedy? Where would I find those vendors? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Phone notification
5 years ago I worked with a telephony package from Dialogic (?) that consisted of a 2-channel phone card and software API to control the card. The API was pretty simple - play wav file to line, record from line, send DTMF tones to line, receive DTMF tones from line. I think we purchased the whole package for ~$350. We ended up extending it to take coin orders over the phone, access PIN-secured accounts, ... - the sky is the limit! Someone else owns the code now but I'm sure I could slap together a quick proof-of-concept in a weekend if there was sufficient interest... Michael Durrant [EMAIL PROTECTED] Share what you know. Learn what you don't. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Tuesday, February 20, 2007 3:56 PM To: arslist@ARSLIST.ORG Subject: Re: Phone notification TelAlert can send text messages to a device or it can call a phone number with a voice message. I played with voice messages but wasn't impressed. Configuration needanyo take in account answering is by human or by answering machine. If by answering machine variable length message by the answering machine. If I driving down the road I would prefer a text message I could look at after I find a safe spot to stop instead of getting a voice message that I would need to call the system back to get the message repeated. Dave -- [EMAIL PROTECTED] (Wireless) - Original Message - From: Action Request System discussion list(ARSList) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Phone notification
TelAlert can send text messages to a device or it can call a phone number with a voice message. I played with voice messages but wasn't impressed. Configuration needanyo take in account answering is by human or by answering machine. If by answering machine variable length message by the answering machine. If I driving down the road I would prefer a text message I could look at after I find a safe spot to stop instead of getting a voice message that I would need to call the system back to get the message repeated. Dave -- [EMAIL PROTECTED] (Wireless) - Original Message - From: Action Request System discussion list(ARSList) To: arslist@ARSLIST.ORG Sent: Mon Feb 12 11:34:29 2007 Subject: Phone notification We are wanting to nitify the Group members, or individuals assigned to a Help Desk ticket by PHONE call, of the assignment. If a security issue arises late at night, no one is logged on to email .. or their computer for an alert. We would like Remedy to call a phone number to notify them immediatly of the problem Can this be done with the base product? Are there add-ins to do this? Are there vendors with products to do this intergrated with Remedy? Where would I find those vendors? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
