Re: Progress Bar

2009-06-01 Thread William Rentfrow
I've never done a progress bar.

I did set up a pop-up window once that said X of Y processed and put
workflow in the guide that updated it on every iteration.

It's been long enough ago now that I no longer have the code (and I
suspect it would be way out of date anyway). 


William Rentfrow
Principal Consultant, StrataCom Inc.
wrentf...@stratacominc.com
Corporate Website, www.stratacominc.com
Blog, www.williamrentfrow.com
715-410-8156 C

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Elry
Sent: Monday, June 01, 2009 9:43 AM
To: arslist@ARSLIST.ORG
Subject: Progress Bar

Hi Folks...

We have created a number of custom reconciliation jobs that migrate data
from external Databases.

These jobs can take anywhere from 1 minute to 10 minutes.

We would like to create some sort of progress bar to indicate how much
time is remaining.

Has anyone tried to do this?


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Re: Progress Bar on New

2008-10-10 Thread Timothy Rondeau
Hi All,

 

Just an update, this is all set.  It was the smallest thing.  Basically
for whatever the reason my coworker makes a change things get shifted.
So in the case the size went from 20 to 19.  It could no longer be seen
on the web.  Could see it no problem on the client, just the web.
Creating new fields and moving around helped.

 

Thanks again

 

Tim

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Thursday, October 09, 2008 11:03 AM
To: arslist@ARSLIST.ORG
Subject: Re: Progress Bar on New

 

..also, your screen shot makes it look like you have customized the
Incident form view somewhat.  If so, there is always that chance that
you have changed the layering of objects in the view and hidden the
button under something else.  Things like that usually require that you
re-save the form, sometimes after forcing a change in the object layer
order, then flush the mid-tier cache and force a reload.

 

ARS 7.0.01.002 (which would be ancient) or 7.1.00.002 (which we are on)?

ITSM 7.0.0x.002 is ancient (2006)

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing  IT Center
http://itsm.unt.edu/ 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Timothy Rondeau
Sent: Thursday, October 09, 2008 8:03 AM
To: arslist@ARSLIST.ORG
Subject: Progress Bar on New
Importance: High

 

** 

Hi all,

 

Trying to do some training on the web and users noticed that the
Progress bar is not selectable on new.  Modify is fine, New is not
there.

 

Web, no drop down:

 

 

 

Client side:

 

 

 

Anyone ever run into this issue something not showing up in the web?
The Changes show up in the web with out issue.   Just the Incidents are
having an issue.

 

Thanks

 

Tim

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Re: Progress Bar on New

2008-10-09 Thread Pierson, Shawn
I've never run into that.  The first thing I'd try would be clearing the cache 
on the Mid Tier, and if that doesn't work, go into the Admin Tool and look at 
the form.  If the Save button is available, click it, and try again after the 
Mid Tier re-caches.

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Timothy Rondeau
Sent: Thursday, October 09, 2008 8:03 AM
To: arslist@ARSLIST.ORG
Subject: Progress Bar on New
Importance: High

**
Hi all,

Trying to do some training on the web and users noticed that the Progress bar 
is not selectable on new.  Modify is fine, New is not there.

Web, no drop down:

[cid:image001.jpg@01C929E9.890EB110]

Client side:

[cid:image002.jpg@01C929E9.890EB110]

Anyone ever run into this issue something not showing up in the web?   The 
Changes show up in the web with out issue.   Just the Incidents are having an 
issue.

Thanks

Tim
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Re: Progress Bar on New

2008-10-09 Thread strauss
I actually remember something like this from 2006 or so... in a very early 
version of ITSM 7 on mid-tier 7.0.01.  I think the drop down was visible, but 
did not work at all.  I seem to recall one of the early patches fixed it.  What 
patch levels of mid-tier and ITSM 7 are you running?  I certainly hope that BMC 
has not managed to re-introduce a problem in a new patch (there has been some 
of that, of late).

Shawn's suggestion is certainly worth a try.

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing  IT Center
http://itsm.unt.edu/
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Timothy Rondeau
Sent: Thursday, October 09, 2008 8:03 AM
To: arslist@ARSLIST.ORG
Subject: Progress Bar on New
Importance: High

**
Hi all,

Trying to do some training on the web and users noticed that the Progress bar 
is not selectable on new.  Modify is fine, New is not there.

Web, no drop down:

[cid:image001.jpg@01C929F3.CC9D9180]

Client side:

[cid:image002.jpg@01C929F3.CC9D9180]

Anyone ever run into this issue something not showing up in the web?   The 
Changes show up in the web with out issue.   Just the Incidents are having an 
issue.

Thanks

Tim
__Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ 
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Re: Progress Bar on New

2008-10-09 Thread Timothy Rondeau
We are on patch 2, which I was just testing our Test server works fine,
Dev server does not and prod does not.

 

So something else going on.   All systems are on the same patch 2

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Thursday, October 09, 2008 10:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: Progress Bar on New

 

I actually remember something like this from 2006 or so... in a very
early version of ITSM 7 on mid-tier 7.0.01.  I think the drop down was
visible, but did not work at all.  I seem to recall one of the early
patches fixed it.  What patch levels of mid-tier and ITSM 7 are you
running?  I certainly hope that BMC has not managed to re-introduce a
problem in a new patch (there has been some of that, of late).

 

Shawn's suggestion is certainly worth a try.

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing  IT Center
http://itsm.unt.edu/ 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Timothy Rondeau
Sent: Thursday, October 09, 2008 8:03 AM
To: arslist@ARSLIST.ORG
Subject: Progress Bar on New
Importance: High

 

** 

Hi all,

 

Trying to do some training on the web and users noticed that the
Progress bar is not selectable on new.  Modify is fine, New is not
there.

 

Web, no drop down:

 

 

 

Client side:

 

 

 

Anyone ever run into this issue something not showing up in the web?
The Changes show up in the web with out issue.   Just the Incidents are
having an issue.

 

Thanks

 

Tim

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Re: Progress Bar on New

2008-10-09 Thread strauss
..also, your screen shot makes it look like you have customized the Incident 
form view somewhat.  If so, there is always that chance that you have changed 
the layering of objects in the view and hidden the button under something else. 
 Things like that usually require that you re-save the form, sometimes after 
forcing a change in the object layer order, then flush the mid-tier cache and 
force a reload.

ARS 7.0.01.002 (which would be ancient) or 7.1.00.002 (which we are on)?
ITSM 7.0.0x.002 is ancient (2006)

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing  IT Center
http://itsm.unt.edu/
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Timothy Rondeau
Sent: Thursday, October 09, 2008 8:03 AM
To: arslist@ARSLIST.ORG
Subject: Progress Bar on New
Importance: High

**
Hi all,

Trying to do some training on the web and users noticed that the Progress bar 
is not selectable on new.  Modify is fine, New is not there.

Web, no drop down:

[cid:image001.jpg@01C929F5.AF9A4860]

Client side:

[cid:image002.jpg@01C929F5.AF9A4860]

Anyone ever run into this issue something not showing up in the web?   The 
Changes show up in the web with out issue.   Just the Incidents are having an 
issue.

Thanks

Tim
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