Re: Remedy 7.1 New Server installation

2010-09-14 Thread pritch
If you are adding server " B" and shutting down server "A" then you would
purge the license through the BMC web-site.

If you are adding server " B" as an additional (second) ARS Server then you
need to obtain the ARS server license via the BMC web-site.  For this case,
you would need the PO number that was set up with BMC under your support
ID.

On Tue, 14 Sep 2010 16:05:06 +0530, Ramagiri 
wrote:
> Hi All ,
> 
>  We are planning to implement new production server 7.1 in our
> environment , we have already one remedy server "A" and trying to install
a
> new server "B". 
> 
>  Here I want to ask :- Is it possible to update the license of the
> server "A"  to the new server " B" and how? . Please let me know how to
do
> this task. 
> 
> 
> Thanks and regards,
> Ravi Chandra  Ramagiri   
> 
> 
> 
>
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Re: Remedy 7.1 New Server installation

2010-09-14 Thread Ram Rudra
Hi Ravi,

 

In my assumption, you can download one more ARServer license by registering
the 'B' Server HostID with your PO.

 

Guys,

 

Please clear us if I am wrong.

 

Thanks,

Rambabu Rudra

System Administrator | Managed Services 

GSS Infotech Limited,

Block B, Third Floor, Cyber Gateway, Hi Tech City, 

Hyderabad, Andhra Pradesh, India 500081.

Direct: 91-40-44556600-351  |VOIP: 351 | Mobile no: + + 91-9052042826

E-mail id:   
rambabu.ru...@gssinfotech.com |Web:  
www.gssinfotech.com 

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ramagiri
Sent: Tuesday, September 14, 2010 4:05 PM
To: arslist@ARSLIST.ORG
Subject: Remedy 7.1 New Server installation

 

** 

Hi All ,

 We are planning to implement new production server 7.1 in our
environment , we have already one remedy server "A" and trying to install a
new server "B". 

 Here I want to ask :- Is it possible to update the license of the
server "A"  to the new server " B" and how? . Please let me know how to do
this task. 



Thanks and regards,

Ravi Chandra  Ramagiri   

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_


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