Re: THANKS! Anybody running their prod system on VMWARE?

2009-08-25 Thread dcharters 
I have several customers running 7.5 on VMWare in production.


On Tue, 25 Aug 2009 11:22:59 -0700, Covert, Jack wrote
> Thanks everybody, I feel more comfortable now...
> 
> Jack Covert
> 
> Corporate IT
> Remedy Support Team
> 
> Remedy Support Team Home Page
> http://collaborate.mckesson.com/sites/esm/remedy
> 
> Remedy Q&A Sessions on Thursdays @ 10:30 AM PT
> Details on Remedy Support Team Home Page
> 
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Easter, David
> Sent: Tuesday, August 25, 2009 7:23 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Anybody running their prod system on VMWARE?
> 
> --_000_5D162195414F544CAB0A9266F71BBD3913202B1D36PHXCCRPRD01ad_
> Content-Type: text/plain; charset="iso-8859-1"
> Content-Transfer-Encoding: quoted-printable
> 
> =D8  As far as I am aware, VMWare platforms are considered "partially
> suppo=
> rted" by BMC
> 
> Statements of Direction about virtual support can be found for each
> version=
>  of AR System.  Here's the one for AR System 7.5.00:
> 
> 14-Jan-2009 (Statement of Direction) BMC Atrium CMDB and BMC Remedy 
> IT Serv= ice Management Virtual Environment Support 
PDF ducts/documents/83/78/98378/98378.pdf>
> 
> The following environments are fully supported:
> 
> =D8  VMWare ESX Server
> 
> =D8  Sun Microsystems Solaris 10 Zones (Whole Root and Sparse)
> 
> =D8  Hewlett Packard=AE HP-UX(tm) Virtual Partitions (vPar)
> 
> =D8  IBM=AE AIX(tm) Logical Partitions (LPAR)
> 
> -David J. Easter
> Sr. Product Manager, Solution Strategy and Development
> BMC Software, Inc.
> 
> The opinions, statements, and/or suggested courses of action 
> expressed in t= his E-mail do not necessarily reflect those of BMC 
> Software, Inc.  My volun= tary participation in this forum is not 
> intended to convey a role as a spok= esperson, liaison or public 
> relations representative for BMC Software, Inc.
> 
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslis=
> T.ORG] On Behalf Of Louise Van Hine
> Sent: Monday, August 24, 2009 11:45 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Anybody running their prod system on VMWARE?
> 
> **
> As far as I am aware, VMWare platforms are considered "partially
> supported"=
>  by BMC, and last I spoke with them about it, do not recommend VMWare
> for p=
> roduction systems because they may not be able to assist with a problem
> tha=
> t is based in VMWare rather than ARSystem.
> 
> However, that being said, an architect I have worked with recently 
> who know= s a lot about the underlying architecture of VMWare says 
> that it wouldn't b= e an issue if you spec the right hardware, 
> memory etc.  Which is sort of wh= at Rick's saying here.
> 
> --- On Mon, 8/24/09, Rick Cook  wrote:
> 
> From: Rick Cook 
> Subject: Re: Anybody running their prod system on VMWARE?
> To: arslist@ARSLIST.ORG
> Date: Monday, August 24, 2009, 6:38 PM
> ** Jack,
> 
> Fwiw, I see a growing percentage of installations on virtual 
> platforms thes= e days. They need a bit more RAM than a physical 
> counterpart, but I know of= no other significant issues.
> 
> Rick
> 
> 
> From: "Covert, Jack"
> Date: Mon, 24 Aug 2009 15:20:13 -0700
> To: 
> Subject: Anybody running their prod system on VMWARE?
> 
> How well is it performing?  How many users are you supporting?  Are you
> usi=
> ng it for all servers, the database, app or web?  Any issues w/ BMC
> support=
> ?
> 
> Doing some homework, thanks for your help.
> 
> Jack Covert
> 
> Corporate IT
> 
> Remedy Support Team
> 
> Remedy Support Team Home Page
> 
> http://collaborate.mckesson.com/sites/esm/remedy
> 
> Remedy Q&A Sessions on Thursdays @ 10:30 AM PT
> 
> Details on Remedy Support Team Home Page
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
> Are=
> "_
> 
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
> Are=
> "_
> 
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers
> Are"
> 
> --_000_5D162195414F544CAB0A9266F71BBD3913202B1D36PHXCCRPRD01ad_
> Content-Type: text/html; charset="iso-8859-1"
> Content-Transfer-Encoding: quoted-printable
> 
> **
>  xmlns:o=3D"urn:schemas-micr=
> osoft-com:office:office"
> xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
> xmlns:x=3D"urn:schemas-microsoft-com:office:excel"
> xmlns:p=3D"urn:schemas-m=
> icrosoft-com:office:powerpoint"
> xmlns:a=3D"urn:schemas-microsoft-com:office=
> :access" xmlns:dt=3D"uuid:C2F41010-65B3-11d1-A29F-00AA00C14882"
> xmlns:s=3D"=
> uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882"
> xmlns:rs=3D"urn:schemas-microsof=
> t-com:rowset" xmlns:z=3D"#RowsetSchema"
> xmlns:b=3D"urn:schemas-microsoft-co=
> m:office:publisher"
> xmlns:ss=3D"urn:schemas-microsoft-com:office:spreadshee=
> t

Re: THANKS! Anybody running their prod system on VMWARE?

2009-08-25 Thread Covert, Jack 
Thanks everybody, I feel more comfortable now...

Jack Covert

Corporate IT
Remedy Support Team

Remedy Support Team Home Page
http://collaborate.mckesson.com/sites/esm/remedy

Remedy Q&A Sessions on Thursdays @ 10:30 AM PT
Details on Remedy Support Team Home Page

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Easter, David
Sent: Tuesday, August 25, 2009 7:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: Anybody running their prod system on VMWARE?

--_000_5D162195414F544CAB0A9266F71BBD3913202B1D36PHXCCRPRD01ad_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

=D8  As far as I am aware, VMWare platforms are considered "partially
suppo=
rted" by BMC

Statements of Direction about virtual support can be found for each
version=
 of AR System.  Here's the one for AR System 7.5.00:

14-Jan-2009 (Statement of Direction) BMC Atrium CMDB and BMC Remedy IT
Serv=
ice Management Virtual Environment Support
PDF

The following environments are fully supported:


=D8  VMWare ESX Server

=D8  Sun Microsystems Solaris 10 Zones (Whole Root and Sparse)

=D8  Hewlett Packard=AE HP-UX(tm) Virtual Partitions (vPar)

=D8  IBM=AE AIX(tm) Logical Partitions (LPAR)

-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed
in t=
his E-mail do not necessarily reflect those of BMC Software, Inc.  My
volun=
tary participation in this forum is not intended to convey a role as a
spok=
esperson, liaison or public relations representative for BMC Software,
Inc.

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslis=
T.ORG] On Behalf Of Louise Van Hine
Sent: Monday, August 24, 2009 11:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: Anybody running their prod system on VMWARE?

**
As far as I am aware, VMWare platforms are considered "partially
supported"=
 by BMC, and last I spoke with them about it, do not recommend VMWare
for p=
roduction systems because they may not be able to assist with a problem
tha=
t is based in VMWare rather than ARSystem.

However, that being said, an architect I have worked with recently who
know=
s a lot about the underlying architecture of VMWare says that it
wouldn't b=
e an issue if you spec the right hardware, memory etc.  Which is sort of
wh=
at Rick's saying here.

--- On Mon, 8/24/09, Rick Cook  wrote:

From: Rick Cook 
Subject: Re: Anybody running their prod system on VMWARE?
To: arslist@ARSLIST.ORG
Date: Monday, August 24, 2009, 6:38 PM
** Jack,

Fwiw, I see a growing percentage of installations on virtual platforms
thes=
e days. They need a bit more RAM than a physical counterpart, but I know
of=
 no other significant issues.

Rick


From: "Covert, Jack"
Date: Mon, 24 Aug 2009 15:20:13 -0700
To: 
Subject: Anybody running their prod system on VMWARE?

How well is it performing?  How many users are you supporting?  Are you
usi=
ng it for all servers, the database, app or web?  Any issues w/ BMC
support=
?

Doing some homework, thanks for your help.

Jack Covert

Corporate IT

Remedy Support Team

Remedy Support Team Home Page

http://collaborate.mckesson.com/sites/esm/remedy

Remedy Q&A Sessions on Thursdays @ 10:30 AM PT

Details on Remedy Support Team Home Page
_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
Are=
"_


_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
Are=
"_


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers
Are"

--_000_5D162195414F544CAB0A9266F71BBD3913202B1D36PHXCCRPRD01ad_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

**
http://www.w3.org/TR/REC-html40"; =
xmlns:q=3D"http://schemas.xmlsoap.org/soap/envelope/";
xmlns:rtc=3D"http://m=
icrosoft.com/officenet/conferencing" xmlns:D=3D"DAV:"
xmlns:Repl=3D"http://=
schemas.microsoft.com/repl/"
xmlns:mt=3D"http://schemas.microsoft.com/share=
point/soap/meetings/"
xmlns:x2=3D"http://schemas.microsoft.com/office/excel=
/2003/xml" xmlns:ppda=3D"http://www.passport.com/NameSpace.xsd";
xmlns:ois=
=3D"http://schemas.microsoft.com/sharepoint/soap/ois/";
xmlns:dir=3D"http://=
schemas.microsoft.com/sharepoint/soap/directory/"
xmlns:ds=3D"http://www.w3=
.org/2000/09/xmldsig#"
xmlns:dsp=3D"http://schemas.microsoft.com/sharepoint=
/dsp" xmlns:udc=3D"http://schemas.microsoft.com/data/udc";
xmlns:xsd=3D"http=
://www.w3.org/2001/XMLSchema"
xmlns:sub=3D"http://schemas.microsoft.com/sha=
repoint/soap/2002/1/alerts/"
xmlns:ec=3D"http://www.w3.org/2001/04/xmlenc#"=
 xmlns:sp=3D"http://schemas.microsoft.com/sharepoint/";
xmlns:sps=3D"http://=
schemas.microsoft.com/sharepoint/soap/"