Re: WWRUG 2009
Just to share the my last few tweets about Evening with Engineering and Friends for those who can't get to twitter. What a great night! 1. [image: Default_profile_1_normal] jas0nmillerhttp://twitter.com/jas0nmiller It was great to complement/thank the people who made many 7.5 features happen. Wish we could do this more often #*WWRUG*https://twitter.com/search?q=%23WWRUG 24 minutes ago http://twitter.com/jas0nmiller/statuses/5643943086from UberTwitter http://ubertwitter.com/ https://twitter.com/# https://twitter.com/home?stat...@jas0nmiller%20in_reply_to_status_id=5643943086in_reply_to=jas0nmiller 2. [image: Default_profile_1_normal] jas0nmillerhttp://twitter.com/jas0nmiller The undisclosed future seems bright for ARS and the apps. More moving to the AR platform in the future. #*WWRUG* https://twitter.com/search?q=%23WWRUG 27 minutes ago http://twitter.com/jas0nmiller/statuses/5643907263from UberTwitter http://ubertwitter.com/ https://twitter.com/# https://twitter.com/home?stat...@jas0nmiller%20in_reply_to_status_id=5643907263in_reply_to=jas0nmiller 3. [image: Default_profile_1_normal] jas0nmillerhttp://twitter.com/jas0nmiller Closed down Evening with Engineering and Friends. What a cool group!!! What an awesome team!!! ##*WWRUG* https://twitter.com/search?q=%23WWRUG 29 minutes ago http://twitter.com/jas0nmiller/statuses/5643876891from UberTwitter http://ubertwitter.com/ On Tue, Nov 10, 2009 at 2:38 PM, Doug Blair d...@blairing.com wrote: WWRUG09 is Dan Boom's twitter No one seems to know who WWRUG is... On Nov 10, 2009, at 9:32 AM, Grooms, Frederick W wrote: But for some of us Twitter is blocked -Original Message- From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of Jason Miller Sent: Tuesday, November 10, 2009 12:13 AM To: arslist@ARSLIST.ORG Subject: Re: WWRUG 2009 Hey Claire, The reception was fun. So much fun that I forgot to get a goodie bag. I love being surrounded with Remedy people! Are you familiar with Twitter? Here are few links for updates. http://twitter.com/WWRUG http://twitter.com/wwrug09 http://twitter.com/#search?q=WWRUG Jason On Mon, Nov 9, 2009 at 4:02 PM, Doug Blair d...@blairing.com wrote: Claire, I have vicariously checked you in, picked up your vicarious goodie bag, and am looking forward to enjoying your beverages (vicariously, of course) tonight :-) Doug Doug -- Doug Blair Sent from my iPhone, typographic errors likely +1-224-558-5462 On Nov 9, 2009, at 1:05 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Is anyone going to be blogging the WWRUG happenings? Those of us who are stuck at home really want to live vicariously through you! Claire ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are Doug -- Doug Blair d...@blairing.com +1 224-558-5462 200 North Arlington Heights Road Arlington Heights, Illinois 60004 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: WWRUG 2009
awesome!!! Twittering RUG!!! I love the internet!! From: Action Request System discussion list(ARSList) on behalf of Jason Miller Sent: Tue 11/10/2009 12:12 AM To: arslist@ARSLIST.ORG Subject: Re: WWRUG 2009 ** Hey Claire, The reception was fun. So much fun that I forgot to get a goodie bag. I love being surrounded with Remedy people! Are you familiar with Twitter? Here are few links for updates. http://twitter.com/WWRUG http://twitter.com/wwrug09 http://twitter.com/#search?q=WWRUG Jason On Mon, Nov 9, 2009 at 4:02 PM, Doug Blair d...@blairing.com wrote: Claire, I have vicariously checked you in, picked up your vicarious goodie bag, and am looking forward to enjoying your beverages (vicariously, of course) tonight :-) Doug Doug -- Doug Blair Sent from my iPhone, typographic errors likely +1-224-558-5462 On Nov 9, 2009, at 1:05 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Is anyone going to be blogging the WWRUG happenings? Those of us who are stuck at home really want to live vicariously through you! Claire ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org http://www.arslist.org/ Platinum Sponsor:rmisoluti...@verizon.net mailto:sponsor%3armisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org http://www.arslist.org/ Platinum Sponsor:rmisoluti...@verizon.net mailto:sponsor%3armisoluti...@verizon.net ARSlist: Where the Answers Are _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: WWRUG 2009
But for some of us Twitter is blocked -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jason Miller Sent: Tuesday, November 10, 2009 12:13 AM To: arslist@ARSLIST.ORG Subject: Re: WWRUG 2009 Hey Claire, The reception was fun. So much fun that I forgot to get a goodie bag. I love being surrounded with Remedy people! Are you familiar with Twitter? Here are few links for updates. http://twitter.com/WWRUG http://twitter.com/wwrug09 http://twitter.com/#search?q=WWRUG Jason On Mon, Nov 9, 2009 at 4:02 PM, Doug Blair d...@blairing.com wrote: Claire, I have vicariously checked you in, picked up your vicarious goodie bag, and am looking forward to enjoying your beverages (vicariously, of course) tonight :-) Doug Doug -- Doug Blair Sent from my iPhone, typographic errors likely +1-224-558-5462 On Nov 9, 2009, at 1:05 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Is anyone going to be blogging the WWRUG happenings? Those of us who are stuck at home really want to live vicariously through you! Claire ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: WWRUG 2009
Well, we are at the opening session now. Joel is doing introductions. --Original Message-- From: Grooms, Frederick W Sender: Arslist To: Arslist ReplyTo: Arslist Subject: Re: WWRUG 2009 Sent: Nov 10, 2009 7:32 AM But for some of us Twitter is blocked -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jason Miller Sent: Tuesday, November 10, 2009 12:13 AM To: arslist@ARSLIST.ORG Subject: Re: WWRUG 2009 Hey Claire, The reception was fun. So much fun that I forgot to get a goodie bag. I love being surrounded with Remedy people! Are you familiar with Twitter? Here are few links for updates. http://twitter.com/WWRUG http://twitter.com/wwrug09 http://twitter.com/#search?q=WWRUG Jason On Mon, Nov 9, 2009 at 4:02 PM, Doug Blair d...@blairing.com wrote: Claire, I have vicariously checked you in, picked up your vicarious goodie bag, and am looking forward to enjoying your beverages (vicariously, of course) tonight :-) Doug Doug -- Doug Blair Sent from my iPhone, typographic errors likely +1-224-558-5462 On Nov 9, 2009, at 1:05 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Is anyone going to be blogging the WWRUG happenings? Those of us who are stuck at home really want to live vicariously through you! Claire ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are Rick
Re: WWRUG 2009
Darn it! Sorry Fred. On 11/10/09, Grooms, Frederick W frederick.w.gro...@xo.com wrote: But for some of us Twitter is blocked -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jason Miller Sent: Tuesday, November 10, 2009 12:13 AM To: arslist@ARSLIST.ORG Subject: Re: WWRUG 2009 Hey Claire, The reception was fun. So much fun that I forgot to get a goodie bag. I love being surrounded with Remedy people! Are you familiar with Twitter? Here are few links for updates. http://twitter.com/WWRUG http://twitter.com/wwrug09 http://twitter.com/#search?q=WWRUG Jason On Mon, Nov 9, 2009 at 4:02 PM, Doug Blair d...@blairing.com wrote: Claire, I have vicariously checked you in, picked up your vicarious goodie bag, and am looking forward to enjoying your beverages (vicariously, of course) tonight :-) Doug Doug -- Doug Blair Sent from my iPhone, typographic errors likely +1-224-558-5462 On Nov 9, 2009, at 1:05 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Is anyone going to be blogging the WWRUG happenings? Those of us who are stuck at home really want to live vicariously through you! Claire ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: WWRUG 2009
Claire... Hello from between sessions in Las Vegas. Actually, it's lunchtime here, and I foundf a place where my wireless card works. Today's MC is Joel Sender - looking pretty spiffy in a tux! This morning, after a few technical issues which were ably resolved by Phil Bautista (lead geek) Dan Bloom presented a brief history of AR System (some of the years were not consecutive) and introduced Doug Mueller. Doug's talk centered on the theme that IT is finally realizing that the reason we do all these things is to further the business objectives of our companies. Most of the businesses where BMC/Remedy products are running are really not interested in the actual implementation that IT chooses to support the business activities, not on the the platform or all those ITIL KPI's - they just want to run their business. Doug also went into some slight detail about things that might be present in a future release that will happen sometime between now and the next Ice Age (no dates, no promises, as is usual with Doug). Doug also commented on BMC's (firm) decision to retire the Windows User Tool client AFTER release 8, and encouraged us to begin making the switch to web users now. I spent the rest of the morning in one of the Kinetic sessions - it's pretty impressive stuff - and I plan to catch the what's new and tutorials later this week as there are some repeats. One other thing I will pass along is part of a conversation I overheard last night between two prominent Remedy uber-geeks had to do with how the 7.5 mid-tier pre-caches form definitions. The fact that one of these two wasn't sure about it means that it's an obscure enough point to discuss a bit. The 7.5 mid-tier keeps a cache of definitions for each unique combination of permissions. That means that if someone has write access to most of the fields on a form and another has write access to ALL of the fields on a form, you need two caches. Each of caches is defined in the pre-cache XSD file on the mid- tier cache config with a section for a user name that is representative of that combination of field permissions. Most people (me included) who set up the new mid-tier see that the Demo login is present in the XSD file, and you think that this means that it will pre-cache all the forms needed by Demo, and that if your login needs one of those forms it will use the copy cached for Demo. That's NOT the way it works. For YOUR login to benefit from the pre- cache you need to duplicate that whole section that is Demo's in the default file, and set it up for a login that has the EXACT same set of permissions that you do. The mid-tier will build a separate cache for you and all the logins like yours. What this means is that you should develop a SMALL NUMBER of combinations of permissions (e.g. Help Desk plus Change only, help Desk plus Asset only, help desk plus change plus asset) and make sure that most of your logins exactly match one of those models. Those logins will all load the pre-cached copy of the forms, and startup will appear to be faster for these people. The pre-cache will be used if the mid-tier server restarts too - that's the persistent part of the cache. That's it for now - lunch is ending and there is a LOT more to learn! More when I have time Doug On Nov 10, 2009, at 8:40 AM, Sanford, Claire wrote: awesome!!! Twittering RUG!!! I love the internet!! From: Action Request System discussion list(ARSList) on behalf of Jason Miller Sent: Tue 11/10/2009 12:12 AM To: arslist@ARSLIST.ORG Subject: Re: WWRUG 2009 ** Hey Claire, The reception was fun. So much fun that I forgot to get a goodie bag. I love being surrounded with Remedy people! Are you familiar with Twitter? Here are few links for updates. http://twitter.com/WWRUG http://twitter.com/wwrug09 http://twitter.com/#search?q=WWRUG Jason On Mon, Nov 9, 2009 at 4:02 PM, Doug Blair d...@blairing.com wrote: Claire, I have vicariously checked you in, picked up your vicarious goodie bag, and am looking forward to enjoying your beverages (vicariously, of course) tonight :-) Doug Doug -- Doug Blair Sent from my iPhone, typographic errors likely +1-224-558-5462 On Nov 9, 2009, at 1:05 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Is anyone going to be blogging the WWRUG happenings? Those of us who are stuck at home really want to live vicariously through you! Claire ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org http://www.arslist.org/ Platinum Sponsor:rmisoluti...@verizon.net mailto:Sponsor %3armisoluti...@verizon.net
Re: WWRUG 2009
WWRUG09 is Dan Boom's twitter No one seems to know who WWRUG is... On Nov 10, 2009, at 9:32 AM, Grooms, Frederick W wrote: But for some of us Twitter is blocked -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jason Miller Sent: Tuesday, November 10, 2009 12:13 AM To: arslist@ARSLIST.ORG Subject: Re: WWRUG 2009 Hey Claire, The reception was fun. So much fun that I forgot to get a goodie bag. I love being surrounded with Remedy people! Are you familiar with Twitter? Here are few links for updates. http://twitter.com/WWRUG http://twitter.com/wwrug09 http://twitter.com/#search?q=WWRUG Jason On Mon, Nov 9, 2009 at 4:02 PM, Doug Blair d...@blairing.com wrote: Claire, I have vicariously checked you in, picked up your vicarious goodie bag, and am looking forward to enjoying your beverages (vicariously, of course) tonight :-) Doug Doug -- Doug Blair Sent from my iPhone, typographic errors likely +1-224-558-5462 On Nov 9, 2009, at 1:05 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Is anyone going to be blogging the WWRUG happenings? Those of us who are stuck at home really want to live vicariously through you! Claire ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are Doug -- Doug Blair d...@blairing.com +1 224-558-5462 200 North Arlington Heights Road Arlington Heights, Illinois 60004 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are inline: bmc_skilled_pro_ar.png ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: WWRUG 2009
Claire, I have vicariously checked you in, picked up your vicarious goodie bag, and am looking forward to enjoying your beverages (vicariously, of course) tonight :-) Doug Doug -- Doug Blair Sent from my iPhone, typographic errors likely +1-224-558-5462 On Nov 9, 2009, at 1:05 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Is anyone going to be blogging the WWRUG happenings? Those of us who are stuck at home really want to live vicariously through you! Claire ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: WWRUG 2009
Hey Claire, The reception was fun. So much fun that I forgot to get a goodie bag. I love being surrounded with Remedy people! Are you familiar with Twitter? Here are few links for updates. http://twitter.com/WWRUG http://twitter.com/wwrug09 http://twitter.com/#search?q=WWRUG Jason On Mon, Nov 9, 2009 at 4:02 PM, Doug Blair d...@blairing.com wrote: Claire, I have vicariously checked you in, picked up your vicarious goodie bag, and am looking forward to enjoying your beverages (vicariously, of course) tonight :-) Doug Doug -- Doug Blair Sent from my iPhone, typographic errors likely +1-224-558-5462 On Nov 9, 2009, at 1:05 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Is anyone going to be blogging the WWRUG happenings? Those of us who are stuck at home really want to live vicariously through you! Claire ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: WWRUG 2009 Call For Papers - Link Updated
For those of you who pointed out that the link to the requirements for submissions need revision, it has now been revised and the link to the requirements is now available. Below I am listing the requirements for those who are waiting to submit their topics. WWRUG09 Submission Requirements Currently our process is that submissions to the WWRUG board for papers to be considered follow the guidelines using the following data elements in an email to the address of mailto:submissi...@wwrug.org submissi...@wwrug.org: 1. Firstname (required) 2. Lastname (required) 3. Email address (required) 4. Company Name (optional) 5. Phone (required) 6. Address (required) 7. City (required) 8. State/Province (required) 9. Zip/Postal Code (required) 10. Country (required) 11. Topic (required) 12. Abstract (required) 13. Synopsis (required) 14. Technical Skill level (None, Entry Level, Intermediate, Advanced) - Required 15. Categorization (Technical, Management, Case Study, Vendor, Other) - Required 16. Classification (Core ARSystem, ITSM, Custom Application, Other) - Required 17. Specification (Integration, Customization, Case Study, Product, Service, Other) - Required 18. I have read and agree to the terms posted at http://www.wwrug.org/wwrug/downloads/AGREEMENT.pdf http://www.wwrug.org/wwrug/downloads/AGREEMENT.pdf regarding submissions of data to the WWRUG Conference (Yes, No) We are looking forward to getting the review process completed and a list of sessions topics out for folks to select from! Phil Bautista, Remedy Approved Consultant (RAC) Bull Creek Data Corporation 512-731-0304 www.bullcreek.com From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Phil Bautista Sent: Friday, June 12, 2009 8:33 AM To: arslist@ARSLIST.ORG Subject: WWRUG 2009 Call For Papers ** The Board of Directors of WWRUG are pleased to announce the call for papers to be presented at the World Wide Remedy Users Group http://www.wwrug.org/wwrug09.html Conference 2009 to be held in November of 2009 at the Hard Rock Hotel and Casino in Las Vegas, Nevada from November 9, 2009 through November 13, 2009. A notable difference for this conference is the addition of a Vendor track in addition to the ever popular Customer Experience track. Customers with real world experiences they wish to share with other conference attendees will be presented in the Customer Experience track while vendors with a product or service that contains value to conference attendees will be presented in the Vendor track. Abstracts for both tracks must be submitted no later than July 15, 2009 review of each submission will be completed by August 15, 2009, and selected submissions will be notified at that time. For a complete list of requirements please visit the Submissions Page http://www.wwrug.org/wwrug/submissions.html . Each synopsis must contain information of value to AR System developers/users/managers, be capable of being presented in 45 minutes or less and include time at the end of the presentation for questions and answers. Presenters are encouraged to show screen shots where appropriate and incorporate the use of a real time environment for demonstration purposes if at all possible. Abstracts may be submitted along with the presenters contact information to submissi...@wwrug.org. (So, for Kelly and all of the other BMC'ers, Kais, Misi, John, Todd, Alan and all of the other companies who have asked about and suggested topics so far, please go to the link below, and ensure you have the content described in the WWRUG09 http://www.wwrug.org/wwrug/downloads/SUBMISSION.pdf SUBMISSION REQUIREMENTS document then email them to submissi...@wwrug.org. Sorry to make y'all do this again but we need to normalize the data - don't laugh to hard ) From what I have heard, seen and discussed with those of you so far, this is going to be a really great event that focuses on what we all want! See you in 'Vegas Phil Bautista, Remedy Approved Consultant (RAC) Bull Creek Data Corporation 512-731-0304 www.bullcreek.com _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: WWRUG 2009 Call For Papers - Link Updated
Phil, in the past, presenters were always 'comped' their registration fees. Are you going to do something like this again? Reading your Agreement, individuals sign over the world to WWRUG with no compensation. I've got a couple people who want to present, but if they get sick I am responsible to send a person in their place to vegas to do the presentation.this could be an issue. Mike Date: Mon, 15 Jun 2009 10:11:08 -0500 From: bauti...@bullcreek.com Subject: Re: WWRUG 2009 Call For Papers - Link Updated To: arslist@ARSLIST.ORG ** For those of you who pointed out that the link to the requirements for submissions need revision, it has now been revised and the link to the requirements is now available. Below I am listing the requirements for those who are waiting to submit their topics. WWRUG09 Submission Requirements Currently our process is that submissions to the WWRUG board for papers to be considered follow the guidelines using the following data elements in an email to the address of submissi...@wwrug.org: 1. Firstname (required) 2. Lastname (required) 3. Email address (required) 4. Company Name (optional) 5. Phone (required) 6. Address (required) 7. City (required) 8. State/Province (required) 9. Zip/Postal Code (required) 10. Country (required) 11. Topic (required) 12. Abstract (required) 13. Synopsis (required) 14. Technical Skill level (None, Entry Level, Intermediate, Advanced) - Required 15. Categorization (Technical, Management, Case Study, Vendor, Other) - Required 16. Classification (Core ARSystem, ITSM, Custom Application, Other) - Required 17. Specification (Integration, Customization, Case Study, Product, Service, Other) – Required 18. I have read and agree to the terms posted at http://www.wwrug.org/wwrug/downloads/AGREEMENT.pdf regarding submissions of data to the WWRUG Conference (Yes, No) We are looking forward to getting the review process completed and a list of sessions topics out for folks to select from! Phil Bautista, Remedy Approved Consultant (RAC) Bull Creek Data Corporation 512-731-0304 www.bullcreek.com From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Phil Bautista Sent: Friday, June 12, 2009 8:33 AM To: arslist@ARSLIST.ORG Subject: WWRUG 2009 Call For Papers ** The Board of Directors of WWRUG are pleased to announce the call for papers to be presented at the World Wide Remedy Users Group Conference 2009 to be held in November of 2009 at the Hard Rock Hotel and Casino in Las Vegas, Nevada from November 9, 2009 through November 13, 2009. A notable difference for this conference is the addition of a Vendor track in addition to the ever popular Customer Experience track. Customers with real world experiences they wish to share with other conference attendees will be presented in the Customer Experience track while vendors with a product or service that contains value to conference attendees will be presented in the Vendor track. Abstracts for both tracks must be submitted no later than July 15, 2009 review of each submission will be completed by August 15, 2009, and selected submissions will be notified at that time. For a complete list of requirements please visit the Submissions Page. Each synopsis must contain information of value to AR System developers/users/managers, be capable of being presented in 45 minutes or less and include time at the end of the presentation for questions and answers. Presenters are encouraged to show screen shots where appropriate and incorporate the use of a real time environment for demonstration purposes if at all possible. Abstracts may be submitted along with the presenters contact information to submissi...@wwrug.org. (So, for Kelly and all of the other BMC’ers, Kais, Misi, John, Todd, Alan and all of the other companies who have asked about and suggested topics so far, please go to the link below, and ensure you have the content described in the “WWRUG09 SUBMISSION REQUIREMENTS” document then email them to submissi...@wwrug.org. Sorry to make y’all do this again but we need to normalize the data – don’t laugh to hard ) From what I have heard, seen and discussed with those of you so far, this is going to be a really great event that focuses on what we all want! See you in ‘Vegas Phil Bautista, Remedy Approved Consultant (RAC) Bull Creek Data Corporation 512-731-0304 www.bullcreek.com _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum
