Re: Remedy 7.6.04 and Exchange 2013
Hi, I have worked on Exchange Server in one project where the version of remedy was same and exchange server was 2007. We agree that there is some issue with MAPI protocol but it works fine with POP3 (Incoming Email) for Exchange Server version 2010. As per compatibility matrix for email engine 7.6.04 that supports : Microsoft Exchange 2000, 2003 SP1, 2007 (64-bit). Since it is mentioned that there is migration from 2007 to 2013, so I suggest to take support of BMC to check compatibility for Exchange server 2013 for Remedy 7.6.04 as Exchange Server 2013 is newer version. -- Regards, Nitesh Kumar Vyom Labs Pvt. Ltd. BSM Solutions Services || ITIL Consulting Training Email: [hidden email] http://ars-action-request-system.1093659.n2.nabble.com/user/SendEmail.jtp?t ype=nodenode=7583733i=0 || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs http://twitter.com/#%21/vyomlabs || http://www.linkedin.com/company/vyom-labs From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hutcheson, Heather Sent: Thursday, August 29, 2013 2:21 AM To: arslist@ARSLIST.ORG Subject: Remedy 7.6.04 and Exchange 2013 ** Hello, We are using Remedy 7.6.04 and plan on migrating from Exchange 2007 to Exchange 2013. Has anyone gone through this yet? I understand there are some issues with Exchange 2010 and incoming emails into Remedy so I am preparing for more incompatibility with 2013. Thank you, Heather _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Remedy 7.6.04 and Exchange 2013
Can anybody provide specifics of what the issues are with incoming email and Exchange 2010/2013? We have both ARS 7.6.04 and ARS 8.0 using MAPIwith Exchange 2010 and I am not aware of any issues. We did not however upgrade the Outlook client installed on the Remedy servers. We are keeping those on Outlook 2007. Jason On Wed, Sep 4, 2013 at 4:34 AM, Vyom Labs Support itsm.supp...@vyomlabs.com wrote: ** Hi, ** ** I have worked on Exchange Server in one project where the version of remedy was same and exchange server was 2007. We agree that there is some issue with *MAPI *protocol but it works fine with *POP3* (Incoming Email) for Exchange Server version 2010. As per compatibility matrix for email engine 7.6.04 that supports : *Microsoft Exchange 2000, 2003 SP1, 2007 (64-bit)*. Since it is mentioned that there is migration from 2007 to 2013, so I suggest to take support of *BMC *to check compatibility for Exchange server 2013 for Remedy 7.6.04 as Exchange Server 2013 is newer version. -- Regards, Nitesh Kumar Vyom Labs Pvt. Ltd. BSM Solutions Services || ITIL Consulting Training Email: [hidden email]http://ars-action-request-system.1093659.n2.nabble.com/user/SendEmail.jtp?type=nodenode=7583733i=0 || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Hutcheson, Heather *Sent:* Thursday, August 29, 2013 2:21 AM *To:* arslist@ARSLIST.ORG *Subject:* Remedy 7.6.04 and Exchange 2013 ** ** ** Hello, We are using Remedy 7.6.04 and plan on migrating from Exchange 2007 to Exchange 2013. Has anyone gone through this yet? I understand there are some issues with Exchange 2010 and incoming emails into Remedy so I am preparing for more incompatibility with 2013. Thank you, Heather ** ** _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Remedy 7.6.04 and Exchange 2013
You are right there were some issues with exchange 2010.i would suggest to perform testing with exchange 2013 before you migrate. On the other hand,it is important to check with bmc support whether they support 7604 with exchange 2013 Thnks Regards Munesh On Aug 29, 2013 2:21 AM, Hutcheson, Heather heather.hutche...@ga.com wrote: ** Hello, We are using Remedy 7.6.04 and plan on migrating from Exchange 2007 to Exchange 2013. Has anyone gone through this yet? I understand there are some issues with Exchange 2010 and incoming emails into Remedy so I am preparing for more incompatibility with 2013. Thank you, Heather ** ** _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Remedy 7.6.04 and Exchange 2013
Hello, We are using Remedy 7.6.04 and plan on migrating from Exchange 2007 to Exchange 2013. Has anyone gone through this yet? I understand there are some issues with Exchange 2010 and incoming emails into Remedy so I am preparing for more incompatibility with 2013. Thank you, Heather ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
