Re: Remedy Alert List Delete admin permission only issue

2013-05-15 Thread D Dussie 
Thank you ryan,

Sorry should have mentioned, I have that already and works great. 

Trying to figure out why the non-admin on this form cannot execute the table 
view delete. 

I will revise our current delete with your suggestions.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Remedy Alert List Delete admin permission only issue

2013-05-15 Thread Downing, Ryan 
Hi Dee,

Try creating your own  button. Create an Active Link that fires on the 
button to perform a "Run Process"  @@:Application-Delete-Entry "$SCHEMA$" 
"Request ID" (where Request ID = column with Request ID)

Hope this helps.

Ryan.

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dee
Sent: Wednesday, May 15, 2013 10:16 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Alert List Delete admin permission only issue

Good Morning List,

We are still on Remedy alert  and ARS 7.5 Patch 4 with oracle 11g and unix 
6.1.7.   Mt same version. 

On the Alert List form, the table view I have enabled the delete button, having 
the all permissions. However, non-admins cannot execute without getting "Must 
have Adminstrative Permission to perform this operation ARRER 304).

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Remedy Alert List Delete admin permission only issue

2013-05-15 Thread Dee 
Good Morning List,

We are still on Remedy alert  and ARS 7.5 Patch 4 with oracle 11g and unix 
6.1.7.   Mt same version. 

On the Alert List form, the table view I have enabled the delete button, having 
the all permissions. However, non-admins cannot execute without getting "Must 
have Adminstrative Permission to perform this operation ARRER 304).

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"