Re: JavaScript using Run Process - Active Link.
Thank you! Yup, It is working on the midtier. ( Not through User tool) On Aug 1, 3:08 pm, Grooms, Frederick W frederick.w.gro...@xo.com wrote: I just tried it and it worked for me. What version Mid-Tier and web browser are you using? I tried both of the following (clearing the Mid-Tier cache and closing/re-opening the browser before each try) with no problems: javascript: alert(Hello World); javascript:alert(Hello World); -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Monday, August 01, 2011 4:56 PM To: arsl...@arslist.org Subject: Re: JavaScript using Run Process - Active Link. Thank you for your reply, this did not work. Getting the same error( in the command line i mentioned javascript: alert(Hello World); ) On Aug 1, 2:46 pm, Grooms, Frederick W frederick.w.gro...@xo.com wrote: Try javascript: alert(Hello World); Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Monday, August 01, 2011 4:17 PM To: arsl...@arslist.org Subject: JavaScript using Run Process - Active Link. Hello All, I am getting the following error - The Following specific error(s) occured when executing javascript alert(Hello World); ? when i am trying to invoke java script using Run Process action of an Active Link(On click of a button). Any idea, what am I missing? Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org attend wwrug11www.wwrug.comARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
JavaScript using Run Process - Active Link.
Hello All, I am getting the following error - The Following specific error(s) occured when executing javascript alert(Hello World); when i am trying to invoke java script using Run Process action of an Active Link(On click of a button). Any idea, what am I missing? Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: JavaScript using Run Process - Active Link.
Try javascript: alert(Hello World); Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Raj Sent: Monday, August 01, 2011 4:17 PM To: arslist@ARSLIST.ORG Subject: JavaScript using Run Process - Active Link. Hello All, I am getting the following error - The Following specific error(s) occured when executing javascript alert(Hello World); ? when i am trying to invoke java script using Run Process action of an Active Link(On click of a button). Any idea, what am I missing? Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: JavaScript using Run Process - Active Link.
Thank you for your reply, this did not work. Getting the same error( in the command line i mentioned javascript: alert(Hello World); ) On Aug 1, 2:46 pm, Grooms, Frederick W frederick.w.gro...@xo.com wrote: Try javascript: alert(Hello World); Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Monday, August 01, 2011 4:17 PM To: arsl...@arslist.org Subject: JavaScript using Run Process - Active Link. Hello All, I am getting the following error - The Following specific error(s) occured when executing javascript alert(Hello World); ? when i am trying to invoke java script using Run Process action of an Active Link(On click of a button). Any idea, what am I missing? Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org attend wwrug11www.wwrug.comARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: JavaScript using Run Process - Active Link.
I just tried it and it worked for me. What version Mid-Tier and web browser are you using? I tried both of the following (clearing the Mid-Tier cache and closing/re-opening the browser before each try) with no problems: javascript: alert(Hello World); javascript:alert(Hello World); -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Raj Sent: Monday, August 01, 2011 4:56 PM To: arslist@ARSLIST.ORG Subject: Re: JavaScript using Run Process - Active Link. Thank you for your reply, this did not work. Getting the same error( in the command line i mentioned javascript: alert(Hello World); ) On Aug 1, 2:46 pm, Grooms, Frederick W frederick.w.gro...@xo.com wrote: Try javascript: alert(Hello World); Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Monday, August 01, 2011 4:17 PM To: arsl...@arslist.org Subject: JavaScript using Run Process - Active Link. Hello All, I am getting the following error - The Following specific error(s) occured when executing javascript alert(Hello World); ? when i am trying to invoke java script using Run Process action of an Active Link(On click of a button). Any idea, what am I missing? Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Run Process Active Link
Roger: If it runs from the command line on the server, but will not run from the server process, I would check to see if the program is intended to be spawned from a service. In the win/nt world, services do not by default have Allow service to interact with the desktop. HTH Bert Shuler From: Nall, Roger roger.n...@t-mobile.com To: arslist@ARSLIST.ORG Sent: Mon, March 8, 2010 3:53:30 PM Subject: Re: [ARSLIST] Run Process Active Link Jarl, This is not in my conf file. This would mean that Active Links can run from any directory, at least according to the Configuration manual. Thanks, Roger Nall Manager, SA Business Intelligence/Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 http://saintake.t-mobile.com/interfaces/default.aspx -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng Sent: Sunday, February 28, 2010 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link Check if this settings are set in ar.conf: Active-Link-Dir: The directory where active link server run processes are stored. Only commands located in the specified directory can be run. This is a security feature that makes sure clients or API programs can use only a safe set of server processes. -- Jarl 2010/2/27 Nall, Roger roger.n...@t-mobile.com: ** LJ, Still nothing happens: Checking Test IHLR (0) ACTL - Passed qualification -- perform if actions ACTL 0: Run Process ACTL @@: 76\9\Test IHLR\0\3\0\1267226336\0\0\\38\3\720001184\0\720001185\0\72429\0\\ ACTL Run Process on server ACTL Server: psdvrem1 ACTL Process: cmd /c C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 55 2063310278 ACTL Success Is it possible to that Remedy does not have permissions to use the command line? If so, how does one set permissions? Thanks, Roger Nall Manager, SA Business Intelligence/Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 http://saintake.t-mobile.com/interfaces/default.aspx From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Friday, February 26, 2010 4:54 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** nolike this ACTL Process: cmd /c C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 55 2063310278 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, February 26, 2010 3:50 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** Like this: Checking Test IHLR (0) ACTL - Passed qualification -- perform if actions ACTL 0: Run Process ACTL @@: 76\9\Test IHLR\0\3\0\1267224456\0\0\\38\3\720001184\0\720001185\0\72429\0\\ ACTL Run Process on server ACTL Server: psdvrem1 ACTL Process: cmd /C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 55 2063310278 ACTL Success Roger Nall Manager, SA Business Intelligence/Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 http://saintake.t-mobile.com/interfaces/default.aspx From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Friday, February 26, 2010 4:10 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** Roger, try making your run process @@:cmd /c your batch file From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, February 26, 2010 2:51 PM To: arslist@ARSLIST.ORG Subject: Run Process Active Link ** Hello All, ARS 7.1 patch 4 SQL 2K WIN 2003 I have a Run Process active link that passes three parameters. We are executing a .bat file that uses a Corba client to query an external application and inserts the returned data in an external table which Remedy them pulls into a trouble ticket. I can log into the server and execute the .bat file from the command line with no problems. However when trying to execute from a button in Remedy nothing happens. The active link fires: Checking Test IHLR (0) ACTL - Passed qualification -- perform if actions ACTL 0: Run Process ACTL @@: 76\9\Test IHLR\0\3\0\1267219336\0\0\\38\3\720001184\0\720001185\0\72429\0\\ ACTL Run Process on server ACTL Server: psdvrem1 ACTL Process: C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 55 2063310278 ACTL Success The permissions on the .bat file are set correctly Administrators, Authenticated Users and SYSTEM with full control. I am stumped. Looking
Re: Run Process Active Link
Jarl, This is not in my conf file. This would mean that Active Links can run from any directory, at least according to the Configuration manual. Thanks, Roger Nall Manager, SA Business Intelligence/Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 http://saintake.t-mobile.com/interfaces/default.aspx -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng Sent: Sunday, February 28, 2010 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link Check if this settings are set in ar.conf: Active-Link-Dir: The directory where active link server run processes are stored. Only commands located in the specified directory can be run. This is a security feature that makes sure clients or API programs can use only a safe set of server processes. -- Jarl 2010/2/27 Nall, Roger roger.n...@t-mobile.com: ** LJ, Still nothing happens: Checking Test IHLR (0) ACTL - Passed qualification -- perform if actions ACTL 0: Run Process ACTL @@: 76\9\Test IHLR\0\3\0\1267226336\0\0\\38\3\720001184\0\720001185\0\72429\0\\ ACTL Run Process on server ACTL Server: psdvrem1 ACTL Process: cmd /c C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 55 2063310278 ACTL Success Is it possible to that Remedy does not have permissions to use the command line? If so, how does one set permissions? Thanks, Roger Nall Manager, SA Business Intelligence/Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 http://saintake.t-mobile.com/interfaces/default.aspx From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Friday, February 26, 2010 4:54 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** nolike this ACTL Process: cmd /c C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 55 2063310278 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, February 26, 2010 3:50 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** Like this: Checking Test IHLR (0) ACTL - Passed qualification -- perform if actions ACTL 0: Run Process ACTL @@: 76\9\Test IHLR\0\3\0\1267224456\0\0\\38\3\720001184\0\720001185\0\72429\0\\ ACTL Run Process on server ACTL Server: psdvrem1 ACTL Process: cmd /C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 55 2063310278 ACTL Success Roger Nall Manager, SA Business Intelligence/Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 http://saintake.t-mobile.com/interfaces/default.aspx From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Friday, February 26, 2010 4:10 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** Roger, try making your run process @@:cmd /c your batch file From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, February 26, 2010 2:51 PM To: arslist@ARSLIST.ORG Subject: Run Process Active Link ** Hello All, ARS 7.1 patch 4 SQL 2K WIN 2003 I have a Run Process active link that passes three parameters. We are executing a .bat file that uses a Corba client to query an external application and inserts the returned data in an external table which Remedy them pulls into a trouble ticket. I can log into the server and execute the .bat file from the command line with no problems. However when trying to execute from a button in Remedy nothing happens. The active link fires: Checking Test IHLR (0) ACTL - Passed qualification -- perform if actions ACTL 0: Run Process ACTL @@: 76\9\Test IHLR\0\3\0\1267219336\0\0\\38\3\720001184\0\720001185\0\72429\0\\ ACTL Run Process on server ACTL Server: psdvrem1 ACTL Process: C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 55 2063310278 ACTL Success The permissions on the .bat file are set correctly Administrators, Authenticated Users and SYSTEM with full control. I am stumped. Looking for ideas. Thanks, Roger Nall Manager, SA Business Intelligence/Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 http://saintake.t-mobile.com/interfaces/default.aspx _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net
Re: Run Process Active Link
You can append the output of the executable to a text file using the or redirection to a overwrite or append to a file, only if the executable is designed to return a output/value. According to Roger's description, the batch file is designed to access some other application and run an update on that application which will result in no output. This redirection of text would work for something like a windows command for e.g. that returns a value such as echo %computername% etc Try enclosing the whole command and the parameters within quotes.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of LJ Longwing Sent: Friday, February 26, 2010 6:43 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** One thing I have found about remedy 'run process' is that it's similar to typing something into the run box on the serverthat's why I recommended kicking off the command line processor (cmd), and telling the processor to execute the following command, and then exit (/c). To troubleshoot these issues I typically redirect the output to a text file...so in this case I would append ' c:\test.log' to the end of your command, see if you get anything in that text file that would indicate the reason you aren't able to see the results of the batch file. Also remember that Remedy runs the command as the user that is running the arserver.exe process, possibly not the same user that you run as when you are remote controlled into the machine...so that can cause issues. I typically recommend that the Remedy service be running as 'someone', not 'Local System' like default...this allows you to control the environment it runs in a bit more that 'Local System'. Let me know if any of this helps. -- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, February 26, 2010 4:24 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** LJ, Still nothing happens: Checking Test IHLR (0) ACTL - Passed qualification -- perform if actions ACTL 0: Run Process ACTL @@: 76\9\Test IHLR\0\3\0\1267226336\0\0\\38\3\720001184\0\720001185\0\72429\0\\ ACTL Run Process on server ACTL Server: psdvrem1 ACTL Process: cmd /c C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 55 2063310278 ACTL Success Is it possible to that Remedy does not have permissions to use the command line? If so, how does one set permissions? Thanks, Roger Nall Manager, SA Business Intelligence/Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 http://saintake.t-mobile.com/interfaces/default.aspx From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Friday, February 26, 2010 4:54 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** nolike this ACTL Process: cmd /c C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 55 2063310278 -- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, February 26, 2010 3:50 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** Like this: Checking Test IHLR (0) ACTL - Passed qualification -- perform if actions ACTL 0: Run Process ACTL @@: 76\9\Test IHLR\0\3\0\1267224456\0\0\\38\3\720001184\0\720001185\0\72429\0\\ ACTL Run Process on server ACTL Server: psdvrem1 ACTL Process: cmd /C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 55 2063310278 ACTL Success Roger Nall Manager, SA Business Intelligence/Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 http://saintake.t-mobile.com/interfaces/default.aspx From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Friday, February 26, 2010 4:10 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** Roger, try making your run process @@:cmd /c your batch file -- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, February 26, 2010 2:51 PM To: arslist@ARSLIST.ORG Subject: Run Process Active Link ** Hello All, ARS 7.1 patch 4 SQL 2K WIN 2003 I have a Run Process active link that passes three parameters. We are executing a .bat file that uses a Corba client to query an external application
