Run Process on the Mid Tier
I have a customer base that used to be 100% on the user tool so I had a AL that said PERFORM-ACTION-OPEN-URL new "$Network Share$" and opened a network share in windows explorer. $Network Share$ being a field on the form where they have a drop down of certain network share address, such as //testnetworkshare/user/folder We are now opening this up to web users and as you can imagine, this does not work on the mid tier. How can you envoke windows explorer, or just open a network drive without having to use ftp, or a URL? ARS 7.1 ITSM 7.0 Windows 2003 SQL 2005 Kevin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Run Process on the Mid Tier
A million USD or EUR question? Daniel From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kevin Begosh Sent: Thursday, September 23, 2010 2:43 PM To: arslist@ARSLIST.ORG Subject: Run Process on the Mid Tier ** I have a customer base that used to be 100% on the user tool so I had a AL that said PERFORM-ACTION-OPEN-URL new "$Network Share$" and opened a network share in windows explorer. $Network Share$ being a field on the form where they have a drop down of certain network share address, such as //testnetworkshare/user/folder We are now opening this up to web users and as you can imagine, this does not work on the mid tier. How can you envoke windows explorer, or just open a network drive without having to use ftp, or a URL? ARS 7.1 ITSM 7.0 Windows 2003 SQL 2005 Kevin _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ * This message and any attachments (the "message") are confidential and intended solely for the addressees. Any unauthorised use or dissemination is prohibited. Messages are susceptible to alteration. France Telecom Group shall not be liable for the message if altered, changed or falsified. If you are not the intended addressee of this message, please cancel it immediately and inform the sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Run Process on the Mid Tier
We have been able to use PERFORM-ACTION-OPEN-URL from mid-tier to open docs and folders on our network. Here is how we enter the run command. PERFORM-ACTION-OPEN-URL file://\\Server\Remedyadmin\ExternalDocuments\ We found it only works from mid-tier if you include the file:// It also works from the user tool. Hope that helps From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kevin Begosh Sent: Thursday, September 23, 2010 6:43 AM To: arslist@ARSLIST.ORG Subject: Run Process on the Mid Tier ** I have a customer base that used to be 100% on the user tool so I had a AL that said PERFORM-ACTION-OPEN-URL new "$Network Share$" and opened a network share in windows explorer. $Network Share$ being a field on the form where they have a drop down of certain network share address, such as //testnetworkshare/user/folder We are now opening this up to web users and as you can imagine, this does not work on the mid tier. How can you envoke windows explorer, or just open a network drive without having to use ftp, or a URL? ARS 7.1 ITSM 7.0 Windows 2003 SQL 2005 Kevin _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please notify the sender immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Run Process on the Mid Tier
Awesome, that worked. I new there had to be an easy way. You made my day Kevin On Thu, Sep 23, 2010 at 9:43 AM, Arner, Todd wrote: > ** > We have been able to use PERFORM-ACTION-OPEN-URL from mid-tier to open docs > and folders on our network. Here is how we enter the run command. > > PERFORM-ACTION-OPEN-URL file://\\Server\Remedyadmin\ExternalDocuments\ > > We found it only works from mid-tier if you include the file:// > > It also works from the user tool. > > Hope that helps > -- > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Kevin Begosh > *Sent:* Thursday, September 23, 2010 6:43 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Run Process on the Mid Tier > > ** > I have a customer base that used to be 100% on the user tool so I had a AL > that said > > PERFORM-ACTION-OPEN-URL new "$Network Share$" > > and opened a network share in windows explorer. $Network Share$ being a > field on the form where they have a drop down of certain network share > address, such as //testnetworkshare/user/folder > > We are now opening this up to web users and as you can imagine, this does > not work on the mid tier. > > How can you envoke windows explorer, or just open a network drive without > having to use ftp, or a URL? > > ARS 7.1 > ITSM 7.0 > Windows 2003 > SQL 2005 > > Kevin > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > The information contained in this communication may be confidential, is > intended > only for the use of the recipient(s) named above, and may be legally > privileged. > If the reader of this message is not the intended recipient, you are hereby > notified that any dissemination, distribution, or copying of this > communication, > or any of its contents, is strictly prohibited. If you have received this > communication in error, please notify the sender immediately and destroy or > delete the original message and any copy of it from your computer system. If > you have any questions concerning this message, please contact the sender. > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Kevin Begosh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
