Re: SRM association
You can check SRID field in all asocciated module CHG_Infrastructure_Change HPD_Help_Desk etc... Date: Fri, 27 Apr 2012 23:31:15 + From: remedyarl...@gmail.com Subject: Re: SRM association To: arslist@ARSLIST.ORG ** Thanks rebecca for the reply, but what if a single SR have multiple IM and CRQ associated with it. What data will AppRequestID hold then. Sent on my BlackBerry® from Vodafone From: Boyd, Rebecca boy...@wfu.edu Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG Date: Fri, 27 Apr 2012 17:03:12 -0400 To: arslist@ARSLIST.ORG ReplyTo: arslist@ARSLIST.ORG Subject: Re: SRM association ** Try SRM:Request. You may want to add the AppRequestID (CRQ or INC #) to fields in view. On Fri, Apr 27, 2012 at 6:54 AM, remedyarl...@gmail.com wrote: SRM: 7.6.04 Do we have a form where we can find all IM CM tickets associated with SRM. I have a issue where even after IM ticket is resolved SRM tickets are still in planning status. I need to find all SRM tickets for which associated tickets are resolved. I am not sure if this is a bug in the system but that would be my second task. Thanks in adv. Sent on my BlackBerry® from Vodafone ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- Rebecca BoydApplication AdministratorWake Forest University _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: SRM association
Yes but that is a very long procedure to find all relations. Looks like I need to build a custom join form. Sent on my BlackBerry® from Vodafone -Original Message- From: ravi rai ravira...@hotmail.com Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG Date: Sat, 28 Apr 2012 21:17:53 To: arslist@ARSLIST.ORG Reply-To: arslist@ARSLIST.ORG Subject: Re: SRM association You can check SRID field in all asocciated module CHG_Infrastructure_Change HPD_Help_Desk etc... Date: Fri, 27 Apr 2012 23:31:15 + From: remedyarl...@gmail.com Subject: Re: SRM association To: arslist@ARSLIST.ORG ** Thanks rebecca for the reply, but what if a single SR have multiple IM and CRQ associated with it. What data will AppRequestID hold then. Sent on my BlackBerry® from Vodafone From: Boyd, Rebecca boy...@wfu.edu Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG Date: Fri, 27 Apr 2012 17:03:12 -0400 To: arslist@ARSLIST.ORG ReplyTo: arslist@ARSLIST.ORG Subject: Re: SRM association ** Try SRM:Request. You may want to add the AppRequestID (CRQ or INC #) to fields in view. On Fri, Apr 27, 2012 at 6:54 AM, remedyarl...@gmail.com wrote: SRM: 7.6.04 Do we have a form where we can find all IM CM tickets associated with SRM. I have a issue where even after IM ticket is resolved SRM tickets are still in planning status. I need to find all SRM tickets for which associated tickets are resolved. I am not sure if this is a bug in the system but that would be my second task. Thanks in adv. Sent on my BlackBerry® from Vodafone ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- Rebecca BoydApplication AdministratorWake Forest University _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
SRM association
SRM: 7.6.04 Do we have a form where we can find all IM CM tickets associated with SRM. I have a issue where even after IM ticket is resolved SRM tickets are still in planning status. I need to find all SRM tickets for which associated tickets are resolved. I am not sure if this is a bug in the system but that would be my second task. Thanks in adv. Sent on my BlackBerry® from Vodafone ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: SRM association
Try SRM:Request. You may want to add the AppRequestID (CRQ or INC #) to fields in view. On Fri, Apr 27, 2012 at 6:54 AM, remedyarl...@gmail.com wrote: SRM: 7.6.04 Do we have a form where we can find all IM CM tickets associated with SRM. I have a issue where even after IM ticket is resolved SRM tickets are still in planning status. I need to find all SRM tickets for which associated tickets are resolved. I am not sure if this is a bug in the system but that would be my second task. Thanks in adv. Sent on my BlackBerry® from Vodafone ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- Rebecca Boyd Application Administrator Wake Forest University ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: SRM association
Thanks rebecca for the reply, but what if a single SR have multiple IM and CRQ associated with it. What data will AppRequestID hold then. Sent on my BlackBerry® from Vodafone -Original Message- From: Boyd, Rebecca boy...@wfu.edu Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG Date: Fri, 27 Apr 2012 17:03:12 To: arslist@ARSLIST.ORG Reply-To: arslist@ARSLIST.ORG Subject: Re: SRM association Try SRM:Request. You may want to add the AppRequestID (CRQ or INC #) to fields in view. On Fri, Apr 27, 2012 at 6:54 AM, remedyarl...@gmail.com wrote: SRM: 7.6.04 Do we have a form where we can find all IM CM tickets associated with SRM. I have a issue where even after IM ticket is resolved SRM tickets are still in planning status. I need to find all SRM tickets for which associated tickets are resolved. I am not sure if this is a bug in the system but that would be my second task. Thanks in adv. Sent on my BlackBerry® from Vodafone ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- Rebecca Boyd Application Administrator Wake Forest University ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
