SSL consuming a web service

2013-09-09 Thread Brittain, Mark 
HI All,

This is one I have not done before and the documentation I have run across is 
conflicting and confusing. What I need to do is create a Set Field filter using 
a web service to a server using SSL. When I try to load the URL I get an error

URI not foundjava.security.cert.CertificateException:No subject alternative 
names present.   So that is telling me I need to load the certificate but I 
have no ideawhere to load it and what changes need to be made. Any suggestions 
would be greatly appreciated.

ARS 7.6.04 SP3
Linux 5 ES

Thanks
Mark

Mark Brittain
Remedy Developer
ITILv3 Continual Service Improvement
NaviSite - A Time Warner Cable Company
mbritt...@navisite.com
Office: 315-634-9337
Mobile: 315-882.5360
[cid:image001.gif@01CEAD79.9805AD40]



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Re: SSL consuming a web service

2013-09-09 Thread Joe D'Souza 
You need to import the certificate on the AR Servers that will fire the
filters to consume the web service. Not the mid-tier servers associated with
the AR Server. Consumption of a web service is done using the web service
plugin and not the mid-tier. So if you had imported that certificate on the
mid-tier server, the AR Server has no way of using that certificate.

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Monday, September 09, 2013 4:53 PM
To: arslist@ARSLIST.ORG
Subject: SSL consuming a web service

 

HI All,

 

This is one I have not done before and the documentation I have run across
is conflicting and confusing. What I need to do is create a Set Field filter
using a web service to a server using SSL. When I try to load the URL I get
an error

 

URI not found..java.security.cert.CertificateException:No subject
alternative names present.   So that is telling me I need to load the
certificate but I have no ideawhere to load it and what changes need to be
made. Any suggestions would be greatly appreciated.

 

ARS 7.6.04 SP3

Linux 5 ES

 

Thanks

Mark

 

Mark Brittain

Remedy Developer

ITILv3 Continual Service Improvement

NaviSite - A Time Warner Cable Company

mbritt...@navisite.com

Office: 315-634-9337

Mobile: 315-882.5360

email-Logo-031813

_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: SSL consuming a web service

2013-09-10 Thread Brittain, Mark 
Hi Joe,

At this point I have not imported the certificate anywhere and understand the 
certificate needs to be imported to the AR Server. Looking for instructions on 
how to import the certification and if any config changes are needed.

Mark

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Tuesday, September 10, 2013 1:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: SSL consuming a web service

**

You need to import the certificate on the AR Servers that will fire the filters 
to consume the web service. Not the mid-tier servers associated with the AR 
Server. Consumption of a web service is done using the web service plugin and 
not the mid-tier. So if you had imported that certificate on the mid-tier 
server, the AR Server has no way of using that certificate.



Joe


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Monday, September 09, 2013 4:53 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: SSL consuming a web service

HI All,

This is one I have not done before and the documentation I have run across is 
conflicting and confusing. What I need to do is create a Set Field filter using 
a web service to a server using SSL. When I try to load the URL I get an error

URI not foundjava.security.cert.CertificateException:No subject alternative 
names present.   So that is telling me I need to load the certificate but I 
have no ideawhere to load it and what changes need to be made. Any suggestions 
would be greatly appreciated.

ARS 7.6.04 SP3
Linux 5 ES

Thanks
Mark

Mark Brittain
Remedy Developer
ITILv3 Continual Service Improvement
NaviSite - A Time Warner Cable Company
mbritt...@navisite.com<mailto:mbritt...@navisite.com>
Office: 315-634-9337
Mobile: 315-882.5360
[cid:image001.gif@01CEAE01.CB978BF0]
_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where 
the Answers Are" and have been for 20 years_

This e-mail is the property of NaviSite, Inc. It is intended only for the 
person or entity to which it is addressed and may contain information that is 
privileged, confidential, or otherwise protected from disclosure. Distribution 
or copying of this e-mail, or the information contained herein, to anyone other 
than the intended recipient is prohibited.


This E-mail and any of its attachments may contain Time Warner Cable 
proprietary information, which is privileged, confidential, or subject to 
copyright belonging to Time Warner Cable. This E-mail is intended solely for 
the use of the individual or entity to which it is addressed. If you are not 
the intended recipient of this E-mail, you are hereby notified that any 
dissemination, distribution, copying, or action taken in relation to the 
contents of and attachments to this E-mail is strictly prohibited and may be 
unlawful. If you have received this E-mail in error, please notify the sender 
immediately and permanently delete the original and any copy of this E-mail and 
any printout.

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Re: SSL consuming a web service

2013-09-10 Thread Carl Wilson 
Hi Mark,

Dependent on your version, here is a link to some documentation:

 

https://docs.bmc.com/docs/display/public/ars81/Setting+up+the+environment+fo
r+web+services

 

The Integration Guide for 7.6.04 has information also, but not sure if it is
as comprehensive as the above.

  _  

 

Kind Regards,

 

Carl Wilson

 

http://www.missingpiecessoftware.com/

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: 10 September 2013 13:43
To: arslist@ARSLIST.ORG
Subject: Re: SSL consuming a web service

 

** 

Hi Joe,

 

At this point I have not imported the certificate anywhere and understand
the certificate needs to be imported to the AR Server. Looking for
instructions on how to import the certification and if any config changes
are needed.

 

Mark

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Tuesday, September 10, 2013 1:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: SSL consuming a web service

 

** 

You need to import the certificate on the AR Servers that will fire the
filters to consume the web service. Not the mid-tier servers associated with
the AR Server. Consumption of a web service is done using the web service
plugin and not the mid-tier. So if you had imported that certificate on the
mid-tier server, the AR Server has no way of using that certificate.

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Monday, September 09, 2013 4:53 PM
To: arslist@ARSLIST.ORG
Subject: SSL consuming a web service

 

HI All,

 

This is one I have not done before and the documentation I have run across
is conflicting and confusing. What I need to do is create a Set Field filter
using a web service to a server using SSL. When I try to load the URL I get
an error

 

URI not found..java.security.cert.CertificateException:No subject
alternative names present.   So that is telling me I need to load the
certificate but I have no ideawhere to load it and what changes need to be
made. Any suggestions would be greatly appreciated.

 

ARS 7.6.04 SP3

Linux 5 ES

 

Thanks

Mark

 

Mark Brittain

Remedy Developer

ITILv3 Continual Service Improvement

NaviSite - A Time Warner Cable Company

mbritt...@navisite.com

Office: 315-634-9337

Mobile: 315-882.5360

email-Logo-031813

_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist:
"Where the Answers Are" and have been for 20 years_

  _  

This e-mail is the property of NaviSite, Inc. It is intended only for the
person or entity to which it is addressed and may contain information that
is privileged, confidential, or otherwise protected from disclosure.
Distribution or copying of this e-mail, or the information contained herein,
to anyone other than the intended recipient is prohibited.

 

  _  

This E-mail and any of its attachments may contain Time Warner Cable
proprietary information, which is privileged, confidential, or subject to
copyright belonging to Time Warner Cable. This E-mail is intended solely for
the use of the individual or entity to which it is addressed. If you are not
the intended recipient of this E-mail, you are hereby notified that any
dissemination, distribution, copying, or action taken in relation to the
contents of and attachments to this E-mail is strictly prohibited and may be
unlawful. If you have received this E-mail in error, please notify the
sender immediately and permanently delete the original and any copy of this
E-mail and any printout.

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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