Re: The value(s) for this entry violate a unique index that has been defined for this form (ARERR 382

2013-10-02 Thread pritch
Also keep in mind that if the creation of these records also creates records in 
other ancillary (secondary) forms the error could be coming from one of those 
forms and not the primary.

- Original Message -
From: "Sandeep Pandey" 
To: arslist@ARSLIST.ORG
Sent: Wednesday, October 2, 2013 8:26:59 AM
Subject: Re: The value(s) for this entry violate a unique index that has been 
defined for this form (ARERR 382

** 
Hi Karthik, 

This error comes because one or more unique indexes on form where you creating 
records. The values on the entry you 
are submitting or modifying duplicate the field (or fields) defined in the 
unique index. Review the values for the entry to make sure that values that 
must be unique are unique. 



Have you recently created unique index on that form? 


-- 
Sandeep Pandey 
Remedy Developer | ITIL V3 


On Tue, Oct 1, 2013 at 11:43 PM, Karthick S < karthick...@gmail.com > wrote: 


** 
Hi All, 


We have few escalation which runs in the month end and creates tickets 
automatically depending on criteria . 


Last time it didn't ran and when i checked the Arerror log found this below 
error. 


Wed Oct 02 04:00:06 2013  390603 : The value(s) for this entry violate a unique 
index that has been defined for this form (ARERR 382). 


When i enabled the Server side logs and i couldnt find the exact ARERR 382, 


Can anyone help me on this.. 



-- 

  
  
Thanks and Regards, 
Karthick S _ARSlist: "Where the Answers Are" and have been for 20 years_ 


_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: The value(s) for this entry violate a unique index that has been defined for this form (ARERR 382

2013-10-02 Thread Sandeep Pandey
Hi Karthik,

This error comes because one or more unique indexes on form where you
creating records. The values on the entry you
are submitting or modifying duplicate the field (or fields) defined in the
unique index. Review the values for the entry to make sure that values that
must be unique are unique.

Have you recently created unique index on that form?

-- 
Sandeep Pandey
Remedy Developer | ITIL V3

On Tue, Oct 1, 2013 at 11:43 PM, Karthick S  wrote:

> **
> Hi All,
>
> We have few escalation which runs in the month end and creates tickets
> automatically depending on criteria .
>
> Last time it didn't ran and when i checked the Arerror log found this
> below error.
>
> Wed Oct 02 04:00:06 2013  390603 : The value(s) for this entry violate a
> unique index that has been defined for this form (ARERR 382).
>
> When i enabled the Server side logs and i couldnt find the exact ARERR 382,
>
> Can anyone help me on this..
>
> --
> **
> **
> *Thanks and Regards,*
> *Karthick S*
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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The value(s) for this entry violate a unique index that has been defined for this form (ARERR 382

2013-10-01 Thread Karthick S
Hi All,

We have few escalation which runs in the month end and creates tickets
automatically depending on criteria .

Last time it didn't ran and when i checked the Arerror log found this below
error.

Wed Oct 02 04:00:06 2013  390603 : The value(s) for this entry violate a
unique index that has been defined for this form (ARERR 382).

When i enabled the Server side logs and i couldnt find the exact ARERR 382,

Can anyone help me on this..

-- 
**
**
*Thanks and Regards,*
*Karthick S*

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