Thanks for the suggestion, but that doesn't appear to be my problem. I
changed the 'run as' account both to Remedy's email account and to my
domain account and restarted and neither corrected the times displaying
in the Admin tool on my desktop.
Any other ideas? This started after I upgraded these systems to ARS 6.3
from 6.0.1 if that makes any difference. Times are also OK in the user
tool, and in Excel spreadsheets where I get the data using ARODBC. It's
only in the Admin tool that they're off.
Thanks,
Ron
Tools Admin
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
Sent: Monday, February 26, 2007 2:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: TimeZone problem?
**
I came across this a number of years agois your server running as
localsystem? If so then it is running as a system account that you
don't have access to. This account likely has its timezone set to GMT.
The only way I was able to bypass this was to have my dev remedy system
(the one I was experiencing the issue on) run as my domain user
account...as soon as I did this it adopted the timezone and in my
case...time format that I was using and I stopped having those
issues
My problems came when the system was built and your choosing all of your
regional settings during install...that configures the default user to
those settings...
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ron Legters
Sent: Monday, February 26, 2007 1:45 PM
To: arslist@ARSLIST.ORG
Subject: TimeZone problem?
**
OK, this is probably an easy one, but I've looked everywhere I know:
Why is the timestamp on objects on my servers showing in GMT? It only
displays this way in Administrator on my desktop. In Administrator on
the servers themelves, the timestamp is fine. The clock and timezone in
Windows on the servers are OK.
My Admin tool is 7.0.1 patch 001. Both servers are 6.3 patch 20. All
systems are Windows, XP for the desktop and 2003 for the servers.
Thanks,
Ron Legters
Tools Administrator
Data Systems Services
Univar USA Inc.
425.889.3952 Office
425.889.4111 Fax
www.univarusa.com file://www.univarusa.com
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