Tomcat Crashing on ARS 7.1 Patch 6

2009-10-18 Thread John Baker
Hello,

 Stack: [0x4de6,0x4dea],  sp=0x4de9e78c,  free space=249k
 Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native
 code)
 C  [arjni70.dll+0x1f26f]

This suggests the fault is in the native AR API.  Also, you mention version 
7.1, yet the library is 7.0 - you seem to be writing old AR API code, when 
you could be writing new code, i.e. against the new API, which is totally 
different and a major step forward.

I'm not sure what you're doing as you've mentioned Midtier and suggest you're 
writing your own code, but can I suggest you try the ARS7.5 pure Java AR API.  
Works great for our products!


John
-- 
John Baker, Java System Solutions.
http://www.javasystemsolutions.com

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Re: Tomcat Crashing on ARS 7.1 Patch 6

2009-10-18 Thread nitin gogna
Hi ARlist,
Is there any way to create character menu in which I can list the filters
related to a particular form?

-- 
With Warm Regards,

Nitin Gogna

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Re: Tomcat Crashing on ARS 7.1 Patch 6

2009-10-18 Thread nitin gogna

 Hi ARList,



 I just installed ARS Server 5.5 but I am not able to special system forms
 like user form or group form. Could anyone plz help me?



 With Warm Regards,

 Nitin Gogna


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Re: Tomcat Crashing on ARS 7.1 Patch 6

2009-10-17 Thread kishorkv
You don't think it's coming from 
formFields = ff.findObjects(context,flc,fc); // I think here it fails 

any suggestions to make more reliable with patch 6.
Reason I'm asking inlast 2 months I'm trying patch 7 in dev and we're having
many issues with our application on patch 7.

btw: OS: Windows Server 2003

Thanks for your time and advice!!
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Re: Tomcat Crashing on ARS 7.1 Patch 6

2009-10-16 Thread kishorkv
Please advice...


kishorkv wrote:
 
 Tomcat crashes when 100+ of recrds (around 155 updates) on a form get
 updated through a static method
 
 Partial code of my statis method ..
 Field[] formFields;
 Timestamp timestamp = new Timestamp(0);
 FieldFactory ff = FieldFactory.getFactory();
 FieldCriteria fc = new FieldCriteria();
 fc.setRetrieveAll(true);
 FieldListCriteria flc = new
 FieldListCriteria(schema,timestamp,FieldType.AR_ALL_FIELD);
 formFields = ff.findObjects(context,flc,fc); // I think here it fails
 QualifierInfo qual = Util.ARGetQualifier(context, qualraw, formFields,
 null, Constants.AR_QUALCONTEXT_DEFAULT);
 EntryListCriteria listcriteria = new EntryListCriteria(schema, qual, 1,
 null, null, null);
 Entry[] entrys = entryFactory.findObjects(context, listcriteria, criteria,
 true, new Integer(1));
 
 
 
 hs_err_pid file..
 
 Stack: [0x4de6,0x4dea],  sp=0x4de9e78c,  free space=249k
 Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native
 code)
 C  [arjni70.dll+0x1f26f]
 
 Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
 v  ~BufferBlob::Interpreter
 J 
 com.remedy.arsys.api.FieldFactory.findObjects(Lcom/remedy/arsys/api/ARServerUser;Lcom/remedy/arsys/api/FieldListCriteria;Lcom/remedy/arsys/api/FieldCriteria;)[Lcom/remedy/arsys/api/Field;
 v  ~BufferBlob::Interpreter
 
 
 
 WebServer: Tomcat 5.5
 
 MidTier: 7.1 Patch 6
 
 Heap Size: 1 GB
 
 Please advice.
 
 Thanks in advance.
 
 
 

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Re: Tomcat Crashing on ARS 7.1 Patch 6

2009-10-16 Thread Grooms, Frederick W
It would help to know what OS platform you are running Tomcat on (I'm guessing 
Windows since you list a .dll).  What is your settings for stack Min and Max?

FYI: You may need to look at bumping MidTier to Patch 7 as it resolves a bug 
(From the Patch 7 readme file)
SW00309716  A large mid tier memory cache caused the JVM to fill up and 
result in OutOfMemory errors.


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of kishorkv
Sent: Friday, October 16, 2009 3:29 PM
To: arslist@ARSLIST.ORG
Subject: Re: Tomcat Crashing on ARS 7.1 Patch 6

Please advice...


kishorkv wrote:
 
 Tomcat crashes when 100+ of recrds (around 155 updates) on a form get
 updated through a static method
 
 Partial code of my statis method ..
 Field[] formFields;
 Timestamp timestamp = new Timestamp(0);
 FieldFactory ff = FieldFactory.getFactory();
 FieldCriteria fc = new FieldCriteria();
 fc.setRetrieveAll(true);
 FieldListCriteria flc = new
 FieldListCriteria(schema,timestamp,FieldType.AR_ALL_FIELD);
 formFields = ff.findObjects(context,flc,fc); // I think here it fails
 QualifierInfo qual = Util.ARGetQualifier(context, qualraw, formFields,
 null, Constants.AR_QUALCONTEXT_DEFAULT);
 EntryListCriteria listcriteria = new EntryListCriteria(schema, qual, 1,
 null, null, null);
 Entry[] entrys = entryFactory.findObjects(context, listcriteria, criteria,
 true, new Integer(1));
 
 
 
 hs_err_pid file..
 
 Stack: [0x4de6,0x4dea],  sp=0x4de9e78c,  free space=249k
 Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native
 code)
 C  [arjni70.dll+0x1f26f]
 
 Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
 v  ~BufferBlob::Interpreter
 J 
 com.remedy.arsys.api.FieldFactory.findObjects(Lcom/remedy/arsys/api/ARServerUser;Lcom/remedy/arsys/api/FieldListCriteria;Lcom/remedy/arsys/api/FieldCriteria;)[Lcom/remedy/arsys/api/Field;
 v  ~BufferBlob::Interpreter
 
 
 
 WebServer: Tomcat 5.5
 
 MidTier: 7.1 Patch 6
 
 Heap Size: 1 GB
 
 Please advice.
 
 Thanks in advance.
 
 
 

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