UK Remedy User Group 10th of October 2007 London
There are still spaces for the next UKRUG meeting. Here is the provisional agenda: Industry trends in SM and the future direction of BMC and it's SM products - Doug Mueller. Yes *that* Doug Mueller. Empowering the Help Desk agent with tools and infrastructure to help them cope with the complexities of a rapidly evolving service environment. - Dr Orhan Ertughrul (D. Phil.) License Optimisation and Monitoring - Misi Mladoniczky Control Unplanned Change - Tripwire ITSM 6 ? 7 Migration - Ben Chernys 20 Things You Didn't Know About BMC - Tony Goodwin, BMC Support Automation takes CenterBeam's IT Support Offering to a New Level - TiFiC Performance / Sizing / Scalability - Tim Harris. BMC ITIL 3 and How it Relates to the Remedy Suite - Fusion Implementation of Service Request Management - Devoteam Tertio Registration for this *free* event: http://www.ukrug.org/ukrug_2007/register.shtml See you there. -- Kind regards. Dave Saville UKRUG Committee ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
UK Remedy user group 10th of October 2007
The next UK Remedy User group is on the 10th of October 2007 LOCATION: Institute of Civil Engineers, One George Street, London http://www.onegreatgeorgestreet.com/ Attendance is free to delegates as the cost of the event is covered by our sponsors. We are trying a new way to introduce the sponsors - Speed Dating - Each sponsor will be allowed a one-minute elevator pitch during the Welcome Opening speech. The purpose of this one-minute pitch is to invite you to listen to their 10 minute Breakout Track. Registration will open hopefully very soon at http://www.ukrug.org -- Regards Dave Saville ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
