Update People entries with Atrium Integrator?
Hello All, I'm designing a ARS/ITSM 7.6.4 implementation, and I was wondering if anyone has looked at maintaining People entries using Atrium Integrator. I have multiple sources of data that will be used and was thinking I could leverage the normalization and reconciliation processes that are already there. Kelly Logan, Sr. Systems Administrator (Remedy), GMS ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 USA | 734.997.4777 kelly.lo...@proquest.commailto:kelly.lo...@proquest.com www.proquest.com ProQuest...Start here. 2010 InformationWeek 500 Top Innovator P Please consider the environment before printing this email. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender, and delete the message from your computer. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Update People entries with Atrium Integrator?
AI in 7.6.04 can only be used with CMDB. Original Message From: Logan, Kelly kelly.lo...@proquest.com To: arslist arslist@ARSLIST.ORG Sent: Thu, Jan 19, 2012 1:51 pm Subject: Update People entries with Atrium Integrator? ** Hello All, I’m designing a ARS/ITSM 7.6.4 implementation, and I was wondering if anyone has looked at maintaining People entries using Atrium Integrator. I have multiple sources of data that will be used and was thinking I could leverage the normalization and reconciliation processes that are already there. Kelly Logan, Sr. Systems Administrator (Remedy), GMS ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 USA | 734.997.4777 kelly.lo...@proquest.com www.proquest.com ProQuest...Start here. 2010 InformationWeek 500 Top Innovator P Please consider the environment before printing this email. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender, and delete the message from your computer. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Update People entries with Atrium Integrator?
I want to clarify further because while there is BMC_Person in the CMDB, apparently it is not designed to be used as a place to load data to flow into CTM:People. Instead, data from CTM:People should flow into BMC_Person. I had previously built an integration with Active Directory (using an ARDBC LDAP vendor form), and that works well enough so I continue using that for now. Hopefully there will be a more official, out of the box way of continuously loading foundation data in the future. Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Thursday, January 19, 2012 2:20 PM To: arslist@ARSLIST.ORG Subject: Re: Update People entries with Atrium Integrator? ** AI in 7.6.04 can only be used with CMDB. Original Message From: Logan, Kelly kelly.lo...@proquest.com To: arslist arslist@ARSLIST.ORG Sent: Thu, Jan 19, 2012 1:51 pm Subject: Update People entries with Atrium Integrator? ** Hello All, I’m designing a ARS/ITSM 7.6.4 implementation, and I was wondering if anyone has looked at maintaining People entries using Atrium Integrator. I have multiple sources of data that will be used and was thinking I could leverage the normalization and reconciliation processes that are already there. Kelly Logan, Sr. Systems Administrator (Remedy), GMS ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 USA | 734.997.4777 kelly.lo...@proquest.commailto:kelly.lo...@proquest.com www.proquest.com ProQuest...Start here. 2010 InformationWeek 500 Top Innovator P Please consider the environment before printing this email. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender, and delete the message from your computer. _attend WWRUG12 www.wwrug.comhttp://www.wwrug.com/ ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
