Re: Upgrade AR server to 7.5P007 from 7.01
I would be interested in this as well. Thanks, Roger Nall Manager, SA Business Intelligence/Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 Helpful Links: | Reportshttp://bi.eng.t-mobile.com:8080/InfoViewApp |SA_Suggestion Boxhttp://saintake.t-mobile.com/ | SA_Trouble Tickethttp://natweb.eng.t-mobile.com/sites/TTWeb/CreateTicket.aspx | From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Anderson Debra (PRN) Sent: Tuesday, November 23, 2010 5:19 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrade AR server to 7.5P007 from 7.01 ** Hi Andrew, Please let me know how this goes. We're pretty much in the same spot running 7.0 with 100% custom app and looking to plan for an upgrade to 7.5 or 7.6. Good Luck! Debra Debra Anderson T 415.808.9118 | F 415.808.3535 600 Harrison St * San Francisco, CA * 94107 PRN | media where when it matters This e-mail (including any attachments) is meant for only the intended recipient of the transmission, and may include confidential information. If you are not the intended recipient or you received this e-mail in error, any review, use, dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this message in error, please notify the sender immediately by telephone at (415) 808-3500 or by return e-mail and delete this e-mail, along with any attachments and copies, from your system. Thank you. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Andrew Fremont Sent: Tuesday, November 23, 2010 11:06 AM To: arslist@ARSLIST.ORG Subject: Upgrade AR server to 7.5P007 from 7.01 ** Hi, It seems the upgrading is straightforward, but I want to check with the list for sure. We're planning to do the upgrade our server from AR 7.01 to latest AR 7.5 P007 for our Remedy homegrown application. There is no CMDB or ITSM suites. Is it just a mater of running the installer 7.5 P007 on our server, or we have to do that in steps, first upgrade server to 7.1, then 7.5? Thanks, AF AR Server: 7.0.01 Patch 007 Windows 2003 Oracle: 10.2.0.4.0 - 64bit _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Upgrade AR server to 7.5P007 from 7.01
There's no need to upgrade to 7.1 first. We were running the same environment and went successfully (and very easily I'll add) from 7.01 to 7.5 by just running the installers, with no fixes necessary. Just make sure you start with at least the patch 006 installer, and test with dev first of course. The installer will convert your existing licenses from the old license file to the new internal ones, but be aware if you have more than one network card in the server, it may grab the wrong MAC depending on which one is currently flagged as primary. In that case just use the upgrade option on the support site and purge the license, BMC will generate you a proper one pretty quick. Jeff From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Andrew Fremont Sent: Tuesday, November 23, 2010 2:06 PM To: arslist@ARSLIST.ORG Subject: Upgrade AR server to 7.5P007 from 7.01 ** Hi, It seems the upgrading is straightforward, but I want to check with the list for sure. We're planning to do the upgrade our server from AR 7.01 to latest AR 7.5 P007 for our Remedy homegrown application. There is no CMDB or ITSM suites. Is it just a mater of running the installer 7.5 P007 on our server, or we have to do that in steps, first upgrade server to 7.1, then 7.5? Thanks, AF AR Server: 7.0.01 Patch 007 Windows 2003 Oracle: 10.2.0.4.0 - 64bit _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Upgrade AR server to 7.5P007 from 7.01
Hi, It seems the upgrading is straightforward, but I want to check with the list for sure. We're planning to do the upgrade our server from AR 7.01 to latest AR 7.5 P007 for our Remedy homegrown application. There is no CMDB or ITSM suites. Is it just a mater of running the installer 7.5 P007 on our server, or we have to do that in steps, first upgrade server to 7.1, then 7.5? Thanks, AF AR Server: 7.0.01 Patch 007 Windows 2003 Oracle: 10.2.0.4.0 - 64bit ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Upgrade AR server to 7.5P007 from 7.01
Yes - upgrade to 7.1 first, then to 7.5. There were table and license changes in 7.1 that 7.5 and later assume. It would be a good idea to have your license keys available as well in case you have an issue w/ 7.1 install. Licenses are moved into a table (instead of .lic file). FWIW - we went from 7.0 to 7.6.3 (never saw 7.5). Mike White EMail michael.wh...@verizon.commailto:michael.wh...@verizon.com Office 813.978.2192 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Andrew Fremont Sent: Tuesday, November 23, 2010 2:06 PM To: arslist@ARSLIST.ORG Subject: Upgrade AR server to 7.5P007 from 7.01 ** Hi, It seems the upgrading is straightforward, but I want to check with the list for sure. We're planning to do the upgrade our server from AR 7.01 to latest AR 7.5 P007 for our Remedy homegrown application. There is no CMDB or ITSM suites. Is it just a mater of running the installer 7.5 P007 on our server, or we have to do that in steps, first upgrade server to 7.1, then 7.5? Thanks, AF AR Server: 7.0.01 Patch 007 Windows 2003 Oracle: 10.2.0.4.0 - 64bit _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Upgrade AR server to 7.5P007 from 7.01
Hi Andrew, Please let me know how this goes. We're pretty much in the same spot running 7.0 with 100% custom app and looking to plan for an upgrade to 7.5 or 7.6. Good Luck! Debra Debra Anderson T 415.808.9118 | F 415.808.3535 600 Harrison St * San Francisco, CA * 94107 PRN | media where when it matters This e-mail (including any attachments) is meant for only the intended recipient of the transmission, and may include confidential information. If you are not the intended recipient or you received this e-mail in error, any review, use, dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this message in error, please notify the sender immediately by telephone at (415) 808-3500 or by return e-mail and delete this e-mail, along with any attachments and copies, from your system. Thank you. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Andrew Fremont Sent: Tuesday, November 23, 2010 11:06 AM To: arslist@ARSLIST.ORG Subject: Upgrade AR server to 7.5P007 from 7.01 ** Hi, It seems the upgrading is straightforward, but I want to check with the list for sure. We're planning to do the upgrade our server from AR 7.01 to latest AR 7.5 P007 for our Remedy homegrown application. There is no CMDB or ITSM suites. Is it just a mater of running the installer 7.5 P007 on our server, or we have to do that in steps, first upgrade server to 7.1, then 7.5? Thanks, AF AR Server: 7.0.01 Patch 007 Windows 2003 Oracle: 10.2.0.4.0 - 64bit _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
