Re: Vista Supported?
Again another test ::ARS 6.3 against a ARS 6.3 both on Patch 20 I see no issues... ODBC / REPORTS / OLE / AL's all seem to work fine.. I even previous had ARS 7.0 P2 installed and ripped it out cold. and installed ARS 6.3 P20 on top.. rebooted.. logged in as a user.. .. worked fine.. I don't get it.. I see nothing.. I suppose something might be there... On 3/21/07, patrick zandi <[EMAIL PROTECTED]> wrote: I have tested ARS 7.0 Patch 02 with Vista - so far so good.. even odbc works against an ARS 5.12 server no problem.. Will test ARS 7.0 Patch 02 against a 6.3 server later today. Issue so far are only the install. Cannot install any version of aruser as generic vista install -- OS not recognized . Go to properties - select compatibility - select xp sp-2 -- Voila.. runs fine. I tested fields, most AL's and odbc.. my stuff works fine.. so far.. On 3/21/07, Kaiser Norm E CIV USAF 96 CG/SCWOE <[EMAIL PROTECTED]> wrote: > > ** > > Does anyone know yet if the 6.3 user client works in Vista? > > > -- > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Michiel Beijen > *Sent:* Wednesday, March 21, 2007 8:27 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Vista Supported? > > > > ** It has been like this as far as i can remember. If there are new OS > or DB gets released, it is only added to the support matrix for upcoming > versions or maybe for the last released version. > 6.3 user tool will of course still be supported, but just not on Vista. > v7 user tool is supported on Vista, also when running against a v6.3server... > > hth, > > > -- > Met vriendelijke groet / Kind regards > Michiel Beijen > __ > MANSOLUTIONS > Energieweg 60-62 > 3771 NA Barneveld > The Netherlands > Tel. +31-(0)612968592 > Mail [EMAIL PROTECTED] > Internet http://bsm.mansolutions.nl > > On 3/21/07, *Kaiser Norm E CIV USAF 96 CG/SCWOE* <[EMAIL PROTECTED]> > wrote: > > ** > > My question is, will the 6.3 client still work in Vista and just not be > supported or is it the 6.3 client does not work in Vista period? > > > > Either way, doesn't that beg the question of supported versions? I > thought BMC supported two previous versions. 6.3, as I understand it, > is still a supported version. Is there another major release planned that > would end 6.3's support? Or has BMC just decided, "Testing and QA is too > expensive to do on both versions, so let's just do it for 7?" > > > ------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *patrick zandi > *Sent:* Tuesday, March 20, 2007 11:09 AM > > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Vista Supported? > > > > ** > > David, > > Did they officially fix the - ripout(uninstall) issue with crystal yet ? > > > > > On 3/20/07, *Easter, David* < [EMAIL PROTECTED]> wrote: > > ** > > Roger is correct. There are no plans to test the 6.03 WUT running on > Vista. Customers wanting to use Vista will need to use the 7.0.01 (or > later) WUT. However, since the 7.0.01 WUT can connect to previous > versions of AR System (e.g. 6.03), customers will not need to upgrade > the server to 7.0.01 to take advantage of clients running Vista. Only > the WUT would need to be upgraded. > > Latest update I have from QA is that testing should be completed within > the next 30 days. > > -David J. Easter > > Sr. Product Manager, Service Management Business Unit > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed > in this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > -- > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Roger Justice > *Sent:* Tuesday, March 20, 2007 7:59 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Vista Supported? > > > > ** > > This has been posted multiple times and BMC will support the Version 7 > client in Vista. > > > > > -Original Message- > From: [EMAIL PROTECTED] > To: arslist@ARSLIST.ORG > Sent: Tue, 20 Mar 2007 10:54 AM > Subject: Vista Supported? > > Can anyone tell me if Remedy supports the use of Vista for the ARS user tool, > > > > version 6.3? I didn't see anything on the web site, > > and
Re: Vista Supported?
I have tested ARS 7.0 Patch 02 with Vista - so far so good.. even odbc works against an ARS 5.12 server no problem.. Will test ARS 7.0 Patch 02 against a 6.3 server later today. Issue so far are only the install. Cannot install any version of aruser as generic vista install -- OS not recognized . Go to properties - select compatibility - select xp sp-2 -- Voila.. runs fine. I tested fields, most AL's and odbc.. my stuff works fine.. so far.. On 3/21/07, Kaiser Norm E CIV USAF 96 CG/SCWOE <[EMAIL PROTECTED]> wrote: ** Does anyone know yet if the 6.3 user client works in Vista? -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Michiel Beijen *Sent:* Wednesday, March 21, 2007 8:27 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Vista Supported? ** It has been like this as far as i can remember. If there are new OS or DB gets released, it is only added to the support matrix for upcoming versions or maybe for the last released version. 6.3 user tool will of course still be supported, but just not on Vista. v7 user tool is supported on Vista, also when running against a v6.3server... hth, -- Met vriendelijke groet / Kind regards Michiel Beijen __ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl On 3/21/07, *Kaiser Norm E CIV USAF 96 CG/SCWOE* <[EMAIL PROTECTED]> wrote: ** My question is, will the 6.3 client still work in Vista and just not be supported or is it the 6.3 client does not work in Vista period? Either way, doesn't that beg the question of supported versions? I thought BMC supported two previous versions. 6.3, as I understand it, is still a supported version. Is there another major release planned that would end 6.3's support? Or has BMC just decided, "Testing and QA is too expensive to do on both versions, so let's just do it for 7?" -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *patrick zandi *Sent:* Tuesday, March 20, 2007 11:09 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Vista Supported? ** David, Did they officially fix the - ripout(uninstall) issue with crystal yet ? On 3/20/07, *Easter, David* <[EMAIL PROTECTED]> wrote: ** Roger is correct. There are no plans to test the 6.03 WUT running on Vista. Customers wanting to use Vista will need to use the 7.0.01 (or later) WUT. However, since the 7.0.01 WUT can connect to previous versions of AR System (e.g. 6.03), customers will not need to upgrade the server to 7.0.01 to take advantage of clients running Vista. Only the WUT would need to be upgraded. Latest update I have from QA is that testing should be completed within the next 30 days. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Roger Justice *Sent:* Tuesday, March 20, 2007 7:59 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Vista Supported? ** This has been posted multiple times and BMC will support the Version 7 client in Vista. -Original Message- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 20 Mar 2007 10:54 AM Subject: Vista Supported? Can anyone tell me if Remedy supports the use of Vista for the ARS user tool, version 6.3? I didn't see anything on the web site, and have a user asking about it. Thanks, Linda Blomberg Fermi National Accelerator Laboratory [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at <http://www.arslist.org/> *www.arslist.org* ARSlist:"Where the Answers Are" -- AOL now offers free email to everyone. Find out more about what's free from AOL at *AOL.com*<http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redir=http://www.aol.com> . __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ -- Patrick Zandi __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125__
Re: Vista Supported?
To add to Susan's inputs, I would risk only using the User, notification and import clients from an unsupported platform as these would only mean you might have problems viewing or writing data. Using the Admin client might be more fatal if used from an unsupported clients as you never know if it would cause corruption of the object(s) you work with. Joe - Original Message From: Susan Palmer <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, March 21, 2007 10:24:53 AM Subject: Re: Vista Supported? The most true answer lies in the compatibility matrix on the website. If it's not there, it may work but bmc is not supporting it so you're on your own. Once it appears there you can get support. Susan On 3/20/07, Linda Blomberg <[EMAIL PROTECTED]> wrote: Kimberly, and Roger, Thanks for the reply. Sorry I hadn't seen the earlier posts. Linda Blomberg Fermi National Accelerator Laboratory [EMAIL PROTECTED] From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Kimberly Santana Sent: Tuesday, March 20, 2007 10:07 AM To: arslist@ARSLIST.ORG Subject: Re: Vista Supported? I recently asked the same question. Below is the response I got from BMC. But just to add to the fun, I have a user who tried to install user client 7 on vista and he is unable to install. error message "unable to determine operating system" Windows Vista is currently not supported with 6.3 or 7.x user tools. It is expected that Vista will be supported against AR System 7.0.01 within 90 days of Vista's general release. There are currently no plans to support Vista against AR System 6.03. Kimberly Santana Remedy Skilled Professional (RSP), Client Systems Analyst Northeastern University Get your own web address. Have a HUGE year through Yahoo! Small Business. http://smallbusiness.yahoo.com/domains/?p=BESTDEAL ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Vista Supported?
Check this post from the Nabble archive; it does seem to work on Vista Enterprise as long as you set compatibility mode for the setup: http://www.nabble.com/Help-with-Windows-Vista-tf3303617.html#a9189897 -- Met vriendelijke groet / Kind regards Michiel Beijen __ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl On 3/21/07, Kaiser Norm E CIV USAF 96 CG/SCWOE <[EMAIL PROTECTED]> wrote: ** Does anyone know yet if the 6.3 user client works in Vista? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Vista Supported?
The most true answer lies in the compatibility matrix on the website. If it's not there, it may work but bmc is not supporting it so you're on your own. Once it appears there you can get support. Susan On 3/20/07, Linda Blomberg <[EMAIL PROTECTED]> wrote: ** Kimberly, and Roger, Thanks for the reply. Sorry I hadn't seen the earlier posts. Linda Blomberg Fermi National Accelerator Laboratory [EMAIL PROTECTED] -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Kimberly Santana *Sent:* Tuesday, March 20, 2007 10:07 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Vista Supported? ** I recently asked the same question. Below is the response I got from BMC. But just to add to the fun, I have a user who tried to install user client 7 on vista and he is unable to install. error message "unable to determine operating system" Windows Vista is currently not supported with 6.3 or 7.x user tools. It is expected that Vista will be supported against AR System 7.0.01 within 90 days of Vista's general release. There are currently no plans to support Vista against AR System 6.03. Kimberly Santana Remedy Skilled Professional (RSP), Client Systems Analyst Northeastern University __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Vista Supported?
Does anyone know yet if the 6.3 user client works in Vista? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Wednesday, March 21, 2007 8:27 AM To: arslist@ARSLIST.ORG Subject: Re: Vista Supported? ** It has been like this as far as i can remember. If there are new OS or DB gets released, it is only added to the support matrix for upcoming versions or maybe for the last released version. 6.3 user tool will of course still be supported, but just not on Vista. v7 user tool is supported on Vista, also when running against a v6.3 server... hth, -- Met vriendelijke groet / Kind regards Michiel Beijen __ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl On 3/21/07, Kaiser Norm E CIV USAF 96 CG/SCWOE <[EMAIL PROTECTED]> wrote: ** My question is, will the 6.3 client still work in Vista and just not be supported or is it the 6.3 client does not work in Vista period? Either way, doesn't that beg the question of supported versions? I thought BMC supported two previous versions. 6.3, as I understand it, is still a supported version. Is there another major release planned that would end 6.3's support? Or has BMC just decided, "Testing and QA is too expensive to do on both versions, so let's just do it for 7?" From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Tuesday, March 20, 2007 11:09 AM To: arslist@ARSLIST.ORG Subject: Re: Vista Supported? ** David, Did they officially fix the - ripout(uninstall) issue with crystal yet ? On 3/20/07, Easter, David <[EMAIL PROTECTED]> wrote: ** Roger is correct. There are no plans to test the 6.03 WUT running on Vista. Customers wanting to use Vista will need to use the 7.0.01 (or later) WUT. However, since the 7.0.01 WUT can connect to previous versions of AR System (e.g. 6.03), customers will not need to upgrade the server to 7.0.01 to take advantage of clients running Vista. Only the WUT would need to be upgraded. Latest update I have from QA is that testing should be completed within the next 30 days. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Tuesday, March 20, 2007 7:59 AM To: arslist@ARSLIST.ORG Subject: Re: Vista Supported? ** This has been posted multiple times and BMC will support the Version 7 client in Vista. -Original Message- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 20 Mar 2007 10:54 AM Subject: Vista Supported? Can anyone tell me if Remedy supports the use of Vista for the ARS user tool, version 6.3? I didn't see anything on the web site, and have a user asking about it. Thanks, Linda Blomberg Fermi National Accelerator Laboratory [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at <http://www.arslist.org/> www.arslist.org <http://www.arslist.org/> ARSlist:"Where the Answers Are" AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com <http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redi r=http://www.aol.com> . __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ -- Patrick Zandi __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Vista Supported?
It has been like this as far as i can remember. If there are new OS or DB gets released, it is only added to the support matrix for upcoming versions or maybe for the last released version. 6.3 user tool will of course still be supported, but just not on Vista. v7 user tool is supported on Vista, also when running against a v6.3 server... hth, -- Met vriendelijke groet / Kind regards Michiel Beijen __ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl On 3/21/07, Kaiser Norm E CIV USAF 96 CG/SCWOE <[EMAIL PROTECTED]> wrote: ** My question is, will the 6.3 client still work in Vista and just not be supported or is it the 6.3 client does not work in Vista period? Either way, doesn't that beg the question of supported versions? I thought BMC supported two previous versions. 6.3, as I understand it, is still a supported version. Is there another major release planned that would end 6.3's support? Or has BMC just decided, "Testing and QA is too expensive to do on both versions, so let's just do it for 7?" -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *patrick zandi *Sent:* Tuesday, March 20, 2007 11:09 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Vista Supported? ** David, Did they officially fix the - ripout(uninstall) issue with crystal yet ? On 3/20/07, *Easter, David* <[EMAIL PROTECTED]> wrote: ** Roger is correct. There are no plans to test the 6.03 WUT running on Vista. Customers wanting to use Vista will need to use the 7.0.01 (or later) WUT. However, since the 7.0.01 WUT can connect to previous versions of AR System (e.g. 6.03), customers will not need to upgrade the server to 7.0.01 to take advantage of clients running Vista. Only the WUT would need to be upgraded. Latest update I have from QA is that testing should be completed within the next 30 days. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Roger Justice *Sent:* Tuesday, March 20, 2007 7:59 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Vista Supported? ** This has been posted multiple times and BMC will support the Version 7 client in Vista. -Original Message- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 20 Mar 2007 10:54 AM Subject: Vista Supported? Can anyone tell me if Remedy supports the use of Vista for the ARS user tool, version 6.3? I didn't see anything on the web site, and have a user asking about it. Thanks, Linda Blomberg Fermi National Accelerator Laboratory [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" -- AOL now offers free email to everyone. Find out more about what's free from AOL at *AOL.com*<http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redir=http://www.aol.com> . __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ -- Patrick Zandi __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Vista Supported?
My question is, will the 6.3 client still work in Vista and just not be supported or is it the 6.3 client does not work in Vista period? Either way, doesn't that beg the question of supported versions? I thought BMC supported two previous versions. 6.3, as I understand it, is still a supported version. Is there another major release planned that would end 6.3's support? Or has BMC just decided, "Testing and QA is too expensive to do on both versions, so let's just do it for 7?" From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Tuesday, March 20, 2007 11:09 AM To: arslist@ARSLIST.ORG Subject: Re: Vista Supported? ** David, Did they officially fix the - ripout(uninstall) issue with crystal yet ? On 3/20/07, Easter, David <[EMAIL PROTECTED]> wrote: ** Roger is correct. There are no plans to test the 6.03 WUT running on Vista. Customers wanting to use Vista will need to use the 7.0.01 (or later) WUT. However, since the 7.0.01 WUT can connect to previous versions of AR System (e.g. 6.03), customers will not need to upgrade the server to 7.0.01 to take advantage of clients running Vista. Only the WUT would need to be upgraded. Latest update I have from QA is that testing should be completed within the next 30 days. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Tuesday, March 20, 2007 7:59 AM To: arslist@ARSLIST.ORG Subject: Re: Vista Supported? ** This has been posted multiple times and BMC will support the Version 7 client in Vista. -Original Message- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 20 Mar 2007 10:54 AM Subject: Vista Supported? Can anyone tell me if Remedy supports the use of Vista for the ARS user tool, version 6.3? I didn't see anything on the web site, and have a user asking about it. Thanks, Linda Blomberg Fermi National Accelerator Laboratory [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where the Answers Are" AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com <http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redi r=http://www.aol.com> . __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ -- Patrick Zandi __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Crystal uninstall (was: Vista Supported?)
The technical bulletin is still correct and the short-term fix of disabling the uninstall of Crystal/BO in the User Tool is still scheduled for Patch 002. http://documents.bmc.com/supportu/documents/82/87/68287/68287.pdf Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Tuesday, March 20, 2007 9:09 AM To: arslist@ARSLIST.ORG Subject: Re: Vista Supported? ** David, Did they officially fix the - ripout(uninstall) issue with crystal yet ? On 3/20/07, Easter, David <[EMAIL PROTECTED]> wrote: ** Roger is correct. There are no plans to test the 6.03 WUT running on Vista. Customers wanting to use Vista will need to use the 7.0.01 (or later) WUT. However, since the 7.0.01 WUT can connect to previous versions of AR System (e.g. 6.03), customers will not need to upgrade the server to 7.0.01 to take advantage of clients running Vista. Only the WUT would need to be upgraded. Latest update I have from QA is that testing should be completed within the next 30 days. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Tuesday, March 20, 2007 7:59 AM To: arslist@ARSLIST.ORG Subject: Re: Vista Supported? ** This has been posted multiple times and BMC will support the Version 7 client in Vista. -Original Message- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 20 Mar 2007 10:54 AM Subject: Vista Supported? Can anyone tell me if Remedy supports the use of Vista for the ARS user tool, version 6.3? I didn't see anything on the web site, and have a user asking about it. Thanks, Linda Blomberg Fermi National Accelerator Laboratory [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where the Answers Are" AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com <http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redi r=http://www.aol.com> . __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ -- Patrick Zandi __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Vista Supported?
David, Did they officially fix the - ripout(uninstall) issue with crystal yet ? On 3/20/07, Easter, David <[EMAIL PROTECTED]> wrote: ** Roger is correct. There are no plans to test the 6.03 WUT running on Vista. Customers wanting to use Vista will need to use the 7.0.01 (or later) WUT. However, since the 7.0.01 WUT can connect to previous versions of AR System (e.g. 6.03), customers will not need to upgrade the server to 7.0.01 to take advantage of clients running Vista. Only the WUT would need to be upgraded. Latest update I have from QA is that testing should be completed within the next 30 days. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Roger Justice *Sent:* Tuesday, March 20, 2007 7:59 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Vista Supported? ** This has been posted multiple times and BMC will support the Version 7 client in Vista. -Original Message- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 20 Mar 2007 10:54 AM Subject: Vista Supported? Can anyone tell me if Remedy supports the use of Vista for the ARS user tool, version 6.3? I didn't see anything on the web site, and have a user asking about it. Thanks, Linda Blomberg Fermi National Accelerator [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" -- AOL now offers free email to everyone. Find out more about what's free from AOL at *AOL.com*<http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redir=http://www.aol.com> . __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Vista Supported?
Roger is correct. There are no plans to test the 6.03 WUT running on Vista. Customers wanting to use Vista will need to use the 7.0.01 (or later) WUT. However, since the 7.0.01 WUT can connect to previous versions of AR System (e.g. 6.03), customers will not need to upgrade the server to 7.0.01 to take advantage of clients running Vista. Only the WUT would need to be upgraded. Latest update I have from QA is that testing should be completed within the next 30 days. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Tuesday, March 20, 2007 7:59 AM To: arslist@ARSLIST.ORG Subject: Re: Vista Supported? ** This has been posted multiple times and BMC will support the Version 7 client in Vista. -Original Message- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 20 Mar 2007 10:54 AM Subject: Vista Supported? Can anyone tell me if Remedy supports the use of Vista for the ARS user tool, version 6.3? I didn't see anything on the web site, and have a user asking about it. Thanks, Linda Blomberg Fermi National Accelerator Laboratory [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where the Answers Are" AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com <http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redi r=http://www.aol.com> . __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Vista Supported?
Kimberly, and Roger, Thanks for the reply. Sorry I hadn't seen the earlier posts. Linda Blomberg Fermi National Accelerator Laboratory [EMAIL PROTECTED] _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kimberly Santana Sent: Tuesday, March 20, 2007 10:07 AM To: arslist@ARSLIST.ORG Subject: Re: Vista Supported? ** I recently asked the same question. Below is the response I got from BMC. But just to add to the fun, I have a user who tried to install user client 7 on vista and he is unable to install. error message "unable to determine operating system" Windows Vista is currently not supported with 6.3 or 7.x user tools. It is expected that Vista will be supported against AR System 7.0.01 within 90 days of Vista's general release. There are currently no plans to support Vista against AR System 6.03. Kimberly Santana Remedy Skilled Professional (RSP), Client Systems Analyst Northeastern University __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Vista Supported?
I recently asked the same question. Below is the response I got from BMC. But just to add to the fun, I have a user who tried to install user client 7 on vista and he is unable to install. error message "unable to determine operating system" Windows Vista is currently not supported with 6.3 or 7.x user tools. It is expected that Vista will be supported against AR System 7.0.01 within 90 days of Vista's general release. There are currently no plans to support Vista against AR System 6.03. Kimberly Santana Remedy Skilled Professional (RSP), Client Systems Analyst Northeastern University ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Vista Supported?
This has been posted multiple times and BMC will support the Version 7 client in Vista. -Original Message- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 20 Mar 2007 10:54 AM Subject: Vista Supported? Can anyone tell me if Remedy supports the use of Vista for the ARS user tool, version 6.3? I didn't see anything on the web site, and have a user asking about it. Thanks, Linda Blomberg Fermi National Accelerator Laboratory [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Vista Supported?
Can anyone tell me if Remedy supports the use of Vista for the ARS user tool, version 6.3? I didn't see anything on the web site, and have a user asking about it. Thanks, Linda Blomberg Fermi National Accelerator Laboratory [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
