Re: When will AR System 7.1 be out of Support?
Sorry - yes... a typo. The backslash is just above my Enter key on the laptop. :-/ One could always just go to Support Central and navigate to it the old fashioned way, though... by clicking on the Review Policies link on the left hand side of the screen. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pruitt, Christopher (Bank of America Account) Sent: Friday, December 02, 2011 7:08 AM To: arslist@ARSLIST.ORG Subject: Re: When will AR System 7.1 be out of Support? Thanks Fred, that worked great. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com www.hp.com Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Friday, December 02, 2011 9:04 AM To: arslist@ARSLIST.ORG Subject: Re: When will AR System 7.1 be out of Support? Are you dropping the trailing slash (since that is probably a typo) I tried it without the trailing slash and it worked http://www.bmc.com/support/prod-supp-policy-release-based.html -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pruitt, Christopher (Bank of America Account) Sent: Friday, December 02, 2011 9:00 AM To: arslist@ARSLIST.ORG Subject: Re: When will AR System 7.1 be out of Support? Is this URL correct? When I try it I get the following error The page you requested on bmc.com cannot be found. (404 Error) Sorry, either the link is outdated or the URL is incorrect. Please try the following: Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com www.hp.com Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Tuesday, November 29, 2011 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: When will AR System 7.1 be out of Support? AR System 7.1.00 is governed under the version based policy and not a time based policy. The policy can be found here: http://www.bmc.com/support/prod-supp-policy-release-based.html\ So AR System 7.1.00 will become unsupported when it becomes a C-3 release; in other words, when the next major or minor version of AR System is released (it is currently a C-2 release under limited support). Current tentative plans are for the next major/minor release to GA in the first half of 2012. It would be my recommendation for you to begin planning your upgrade away from 7.1.00 as soon as possible. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gard, Richard J Sent: Tuesday, November 29, 2011 10:59 AM To: arslist@ARSLIST.ORG Subject: When will AR System 7.1 be out of Support? I know it is near or in
Re: When will AR System 7.1 be out of Support?
Thanks Fred, that worked great. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com www.hp.com Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Friday, December 02, 2011 9:04 AM To: arslist@ARSLIST.ORG Subject: Re: When will AR System 7.1 be out of Support? Are you dropping the trailing slash (since that is probably a typo) I tried it without the trailing slash and it worked http://www.bmc.com/support/prod-supp-policy-release-based.html -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pruitt, Christopher (Bank of America Account) Sent: Friday, December 02, 2011 9:00 AM To: arslist@ARSLIST.ORG Subject: Re: When will AR System 7.1 be out of Support? Is this URL correct? When I try it I get the following error The page you requested on bmc.com cannot be found. (404 Error) Sorry, either the link is outdated or the URL is incorrect. Please try the following: Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com www.hp.com Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Tuesday, November 29, 2011 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: When will AR System 7.1 be out of Support? AR System 7.1.00 is governed under the version based policy and not a time based policy. The policy can be found here: http://www.bmc.com/support/prod-supp-policy-release-based.html\ So AR System 7.1.00 will become unsupported when it becomes a C-3 release; in other words, when the next major or minor version of AR System is released (it is currently a C-2 release under limited support). Current tentative plans are for the next major/minor release to GA in the first half of 2012. It would be my recommendation for you to begin planning your upgrade away from 7.1.00 as soon as possible. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gard, Richard J Sent: Tuesday, November 29, 2011 10:59 AM To: arslist@ARSLIST.ORG Subject: When will AR System 7.1 be out of Support? I know it is near or in the past. I just need a confirmation of the date. Best regards, Rich Service Technology Development Manager State Street Bank ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: When will AR System 7.1 be out of Support?
Are you dropping the trailing slash (since that is probably a typo) I tried it without the trailing slash and it worked http://www.bmc.com/support/prod-supp-policy-release-based.html -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pruitt, Christopher (Bank of America Account) Sent: Friday, December 02, 2011 9:00 AM To: arslist@ARSLIST.ORG Subject: Re: When will AR System 7.1 be out of Support? Is this URL correct? When I try it I get the following error The page you requested on bmc.com cannot be found. (404 Error) Sorry, either the link is outdated or the URL is incorrect. Please try the following: Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com www.hp.com Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Tuesday, November 29, 2011 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: When will AR System 7.1 be out of Support? AR System 7.1.00 is governed under the version based policy and not a time based policy. The policy can be found here: http://www.bmc.com/support/prod-supp-policy-release-based.html\ So AR System 7.1.00 will become unsupported when it becomes a C-3 release; in other words, when the next major or minor version of AR System is released (it is currently a C-2 release under limited support). Current tentative plans are for the next major/minor release to GA in the first half of 2012. It would be my recommendation for you to begin planning your upgrade away from 7.1.00 as soon as possible. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gard, Richard J Sent: Tuesday, November 29, 2011 10:59 AM To: arslist@ARSLIST.ORG Subject: When will AR System 7.1 be out of Support? I know it is near or in the past. I just need a confirmation of the date. Best regards, Rich Service Technology Development Manager State Street Bank ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: When will AR System 7.1 be out of Support?
Is this URL correct? When I try it I get the following error The page you requested on bmc.com cannot be found. (404 Error) Sorry, either the link is outdated or the URL is incorrect. Please try the following: Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com www.hp.com Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Tuesday, November 29, 2011 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: When will AR System 7.1 be out of Support? AR System 7.1.00 is governed under the version based policy and not a time based policy. The policy can be found here: http://www.bmc.com/support/prod-supp-policy-release-based.html\ So AR System 7.1.00 will become unsupported when it becomes a C-3 release; in other words, when the next major or minor version of AR System is released (it is currently a C-2 release under limited support). Current tentative plans are for the next major/minor release to GA in the first half of 2012. It would be my recommendation for you to begin planning your upgrade away from 7.1.00 as soon as possible. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gard, Richard J Sent: Tuesday, November 29, 2011 10:59 AM To: arslist@ARSLIST.ORG Subject: When will AR System 7.1 be out of Support? I know it is near or in the past. I just need a confirmation of the date. Best regards, Rich Service Technology Development Manager State Street Bank ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: When will AR System 7.1 be out of Support?
AR System 7.1.00 is governed under the version based policy and not a time based policy. The policy can be found here: http://www.bmc.com/support/prod-supp-policy-release-based.html\ So AR System 7.1.00 will become unsupported when it becomes a C-3 release; in other words, when the next major or minor version of AR System is released (it is currently a C-2 release under limited support). Current tentative plans are for the next major/minor release to GA in the first half of 2012. It would be my recommendation for you to begin planning your upgrade away from 7.1.00 as soon as possible. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gard, Richard J Sent: Tuesday, November 29, 2011 10:59 AM To: arslist@ARSLIST.ORG Subject: When will AR System 7.1 be out of Support? I know it is near or in the past. I just need a confirmation of the date. Best regards, Rich Service Technology Development Manager State Street Bank ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: When will AR System 7.1 be out of Support?
Thanks Misi That is what I assumed which is why we are in the process of upgrading now. Should be done by the end of Q1. - Original Message - From: Misi Mladoniczky [mailto:m...@rrr.se] Sent: Tuesday, November 29, 2011 02:35 PM To: arslist@ARSLIST.ORG Subject: Re: When will AR System 7.1 be out of Support? Hi, When the next version is released. My bet is that it will happen during Q1 2012. Best Regards - Misi, RRR AB, http://rrr.se > I know it is near or in the past. I just need a confirmation of the date. > Best regards, > Rich > Service Technology Development Manager > State Street Bank > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: When will AR System 7.1 be out of Support?
Hi, When the next version is released. My bet is that it will happen during Q1 2012. Best Regards - Misi, RRR AB, http://rrr.se > I know it is near or in the past. I just need a confirmation of the date. > Best regards, > Rich > Service Technology Development Manager > State Street Bank > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
When will AR System 7.1 be out of Support?
I know it is near or in the past. I just need a confirmation of the date. Best regards, Rich Service Technology Development Manager State Street Bank ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
